--- title: "SmartRoutes Software Reviews, Demo & Pricing - 2026" description: "Review of SmartRoutes Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/scm/smartroutes-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Courier Software](https://www.softwareadvice.com/fleet-management/courier-comparison/) / SmartRoutes Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # SmartRoutes 2026: Benefits, Features & Pricing Wondering if SmartRoutes is right for your organization? Our Courier Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview SmartRoutes 4.8 [(6)](https://www.softwareadvice.com/fleet-management/smartroutes-profile/#reviews) Pricing Starting at €29.00 per month ### About SmartRoutes SmartRoutes is a full-suite delivery management system that allows user to plan, optimize and manage their last mile operations. The core features of SmartRoutes include route planning, route optimization, live vehicle and order tracking, and electronic proof-of-delivery. The solution combines a Desktop based route planning and management dashboard, and a Driver Mobile App (available on Android & iOS) that allows driver to see their routes and order details and manifests, whilst following their routes on Google Maps and capturing delivery notes and proof-of-delivery. The core functionality of SmartRoutes is applicable across a wide range of industries. Quite simply, if you are involved in the delivery of goods or services, this has the ability to save thousands in in associated costs. SmartRoutes contributes to more positive outcomes for everyone involved in the last mile. From planners, to customer support staff and from drivers to customers, our solution improves the delivery experience for everyone. Wondering if SmartRoutes is right for your organization? Our Courier Software selection experts can help you in 15 minutes or less. ## SmartRoutes User Interface ## Popular SmartRoutes Alternatives Main Product SmartRoutes 4.8 [(6)](https://www.softwareadvice.com/fleet-management/smartroutes-profile/#reviews) Ratings Breakdown - 4.67Ease of use - 4.67Value for money - 4.83Customer support - 4.33Functionality Pricing Starting at €29.00 per month Get Price Alternative Product [Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/) 4.7 [(388)](https://www.softwareadvice.com/fleet-management/elite-extra-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.58Value for money - 4.77Customer support - 4.55Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [Metrobi](https://www.softwareadvice.com/scm/metrobi-profile/) 4.9 [(95)](https://www.softwareadvice.com/scm/metrobi-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.76Value for money - 4.89Customer support - 4.77Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Spoke Dispatch](https://www.softwareadvice.com/product/112170-Spoke/) 4.8 [(105)](https://www.softwareadvice.com/product/112170-Spoke/reviews/) Ratings Breakdown - 4.75Ease of use - 4.54Value for money - 4.63Customer support - 4.59Functionality Pricing Starting at $125.00 per month Get Price Alternative Product [Track-POD](https://www.softwareadvice.com/retail/track-pod-profile/) 4.7 [(140)](https://www.softwareadvice.com/retail/track-pod-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.40Value for money - 4.47Customer support - 4.41Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [OptimoRoute](https://www.softwareadvice.com/fleet-management/optimoroute-profile/) 4.6 [(267)](https://www.softwareadvice.com/fleet-management/optimoroute-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.48Value for money - 4.59Customer support - 4.49Functionality Pricing Starting at $35.10 per month Get Price ## SmartRoutes Pricing and Plans Starting price: €29.00 per month Free Trial Free Version Basic €29.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SmartRoutes Features - Popular features found in Courier Barcode Recognition Billing & Invoicing Customer Database Digital Signature GPS Mobile Access Order Management Proof of Delivery Real-Time Notifications Route Optimization Shipping Labels Status Tracking - More features of SmartRoutes Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Automated Scheduling Barcode/Ticket Scanning Communication Management Customer Management Customer Portal Data Import/Export Delivery Tracking Dispatch Management Drag & Drop Driver ETA Driver Management Electronic Signature Employee Management For Courier Services For Freight Operations For Restaurants Geofencing Geographic Maps Geolocation Labeling Label Printing Live Driver Tracking Location Tracking Mobile Alerts Mobile Signature Capture Monitoring Order Entry Order Tracking Performance Metrics Progress Tracking Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Updates Reporting & Statistics Route Management Routing Scheduling Search/Filter SMS Messaging Territory Management Third-Party Integrations Transportation Management Voice Recognition Work Order Management ## SmartRoutes Integrations Azyra Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review Access Mintsoft Integration rated undefined from -1 review ## SmartRoutes User Reviews ## SmartRoutes customer ratings - Overall rating: 4.8/5 - Total reviews: 6 ### Rating distribution - 5 stars: 5 reviews (83%) - 4 stars: 1 reviews (17%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.7/5 - Customer support: 4.8/5 - Functionality: 4.3/5 --- Have you used SmartRoutes and would like to share your experience with others? ### By far the best Last Mile application available! - Overall rating: 5/5 - Reviewer: Mark P. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros By far the best Last Mile application available. We're a seasonal business and the flexibility to increase and decrease our subscription monthly makes a huge difference to us. The geo-location feature is a gamechanger, creating and editing zones to maximise deliveries. #### Cons The inability to customise the api calls. #### Reasons for choosing SmartRoutes Geofencing was a key decider on us choosing smart routes. --- ### Game changer for our start-up. - Overall rating: 5/5 - Reviewer: Felipe A. - Verified reviewer: Yes - Industry: Food Production - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. From day one, the solution offered by SmartRoutes is a total game changer, from the time saved into planning routes to the easy of implement and the ready made driver apps and custom fields. Smartroutes allowed us to grow our business with easy scalability and a payment structure that we key for our success so far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The number one feature that made us stay with SmartRoutes and not look for other software providers is the constant updates and the consideration for our inputs when developing your pipeline allowing us to have an experience very close to a custom build software. #### Cons Considering that the vast majority of my complaints were addressed in the past, very few things are not the exact features we would like to see such as the reduced amount of custom fields and the difficulty of deletion of a drop after a route is created. Apart from that, there's nothing we dislike about Smartroutes. #### Reasons for choosing SmartRoutes Price and easy to use. #### Vendor response Brilliant to see SmartRoutes has saved your business time and money on routes and at the same time given you the confidence to scale the business. Look forward to supporting Harvest Day into the future Replied June 2021 --- ### Essential for delivery business - Overall rating: 4/5 - Reviewer: Daniel W. - Verified reviewer: Yes - Industry: Furniture - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. This software saves me a lot o f time therefore this is exceptional value for money. Once it improves it will become a MUST have application for Selsey UK and companies alike. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The use of use and features like route optimisation so far. There is still plenty room for improvement but I truly believe that with such dedicated team the sky is the limit. #### Cons I wish the customer tracking feature would be introduced soon along side customer communication hub of some sort which would be linked to mobile number etc. #### Vendor response Hi Daniel, just to update you that the team have now created all of the live package tracking and customer communication features you wanted. Best, The SmartRoutes Team Replied November 2021 --- ### Simple Logistics Solution - Overall rating: 5/5 - Reviewer: Louisa G. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Really positive experience with the software, company, personnel. Very responsive and open to discussing our needs and developing solutions to help us work more efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Does what you need it to Simple to use Simple to set -up Maximises deliveries Great customer support Excellent live information on where the drivers are #### Cons Dependent on accuracy of Google maps, which can send the drivers in the wrong direction at times #### Reasons for choosing SmartRoutes Irish, local, support, liked their attitude from day 1. Great customer engagement and support. #### Vendor response Thanks very much for the feedback, Louisa. Replied May 2021 --- ### Truly Irish Country Foods - Overall rating: 5/5 - Reviewer: Sharon R. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We used the software last Christmas when we delivered all 600 of our ham orders within 1 week all over the island of Ireland. The software meant that I could set up routes and optimise them to plan the drivers routes to be most efficient. Without the software I think I'd still be driving around Cavan trying to find houses! This was our first time doing route planning to this degree and the software made it so easy for me to upload the details to the system and test route lenghts etc prior to pushing the route plans out to the drivers. The drivers also loved it. One of the drivers on the first day out decided he knew better than the GP. On day 2 he followed it religiously and came back to the office early singing it's praises. I cannot recommend this product enough to small companies doing route planning for the first time. It's easy to use and easy for the drivers to follow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, easy to understand, easy for drivers...overall a great package. I particularly love that it's a subscription model which means I can sign up for just 1 month and then cancel when no longer needed. #### Cons The cons section os mandatory. I haven't got any complaints as the software did exactly what I wanted. #### Vendor response Thanks Sharon, great to hear you had a good experience with SmartRoutes! Replied June 2021 --- ### Review of SmartRoutes by STS. - Overall rating: 5/5 - Reviewer: Thomas L. - Industry: Renewables & Environment - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. For the most part, SmartRoutes meets our logistic team's needs. SmartRoutes provides a beneficial service to your company. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros They have been willing to adapt to the company's needs, and they are responsive to requests for support. #### Cons At times, It is difficult to make trips that match the customers' timelines. On a multiple day trip, the formatting doesn't always go the date you want when you are developing a plan to meet the customers' needs. #### Reasons for switching to SmartRoutes We did so to improve logistic performance #### Vendor response Thanks so much for the review, Thomas. It’s great to hear that the platform is helping your logistics team and that our support team has been responsive when you’ve needed us. We know every operation works differently, so being able to adapt to customers’ needs is really important to us. We also appreciate your honest feedback on planning trips around customer timelines, particularly for multi-day routes. We understand how frustrating that can be, and we’ll make sure your comments are shared with the product team. Thanks again for taking the time to leave such a detailed review! 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