Snapfulfil software

Our inventory is the best it's been and we were able to save money by downsizing our warehouse.

Using the software, we as a start-up were able to learn and create common processes to match the software's' requirements.

Increased business rules for warehouse activities

PetFlow.com started using SnapFulfil when it set up its fulfillment center at the end of 2011. After a parting of ways with our old software, the SNAP team was able to get us up and running very quickly, with minimal hardware investment and little impact on our internal dev team. Their knowledgeable engineering team was accommodating to the nuances of our business model, while offering valuable push-back on places where our internal processes needed to improve so that we could make the most of the system. We are a fast-growing and fast-changing environment, and SNAP has kept pace with us every step of the way. When minor issues have come up, their teams have been accessible on off hours to come up with creative solutions to our problems. For example, when we faced prolonged ISP outage in our area of NJ during Hurricane Sandy, the SNAP team had their chief network person available to us immediately and was able to get the entire system onto a backup network. SNAP has been an invaluable partner to us; they do the hardest stuff for us so that we can focus on marketing to and taking care of our customers. If you are trying to make your customers happy by shipping them merchandise, SNAP is the best balance of features, value, and capital savings that is out there.

Prior to using SNAP we managed our warehouse via our Microsoft Dynamics ERP system. We decided to go with SNAP as we established that SNAP was best placed to provide us with far more efficiencies and control. Don’t get me wrong, we looked at a number of “big players” at that time, but SNAP really stood out for us. SNAP being a SAAS solution fitted our business model due to the low CAPEX spend and timescales. We’ve been using SNAP for a number of years now and it’s still delivering fast and “state of the art” functionality. Setup was a breeze with good clear concise specification documents, and their project managers understand multi picking operations and warehouses. Visually it’s the best I’ve seen, the GUI is very easy to use, and the system works in a logical manner. Biggest benefits of using SNAP for us are ease of implementation and use; power/reliability of the system; Pick Consolidation capabilities and scalability. The robust features and flexibility of SNAP and their superior support team will serve your business well as you grow, as it has ours.

We are a worker's owned Co-operative Bicycle retailer, based in Scotland with shops in Scotland and the north of England. The WMS system that we were using at the time was an integrated function of our retail system (4D) and as we got larger, this was unable to keep up with our requirements. We were working from hard copy printouts and stock-takes were particularly time consuming and difficult We carried out training on SnapFulfil in January 2010, and went into the implementation stage in March. The team from Snap were always on hand to solve any difficulties we had or answer any of our questions. The staff was very quickly impressed with the ease of use of the system and, within a couple of days, had completely settled into the new routine. The system is very user friendly and reduces the risk of errors quite dramatically. The support that we have received over the last 3 years has been fantastic, and this means that we know that any emergency we may have is going to be dealt with professionally and stress free. I would say that we have had two main benefits from using the system. First, the staff is less stressed and work at a better pace; but the main saving has been in manpower. We previously had to employ extra seasonal staff because of the slow nature of our old processes, and now no longer need to do so. This has been quite literally a life saver in the current climate.

We have used Snapfulfil for a few years within a variety of applications. We found initial implementation for a relatively straightforward operation to be very swift, and certainly lived up to their statements. We subsequently implemented the system for a very complex, large-scale operation where our customer had a substantial number of specific and unique requirements. We found the attention to detail, and the ability to adapt the system to our changing specification invaluable. During live operations, our customer changed elements of the specification further, and the response from the Snap team was superb. I would not hesitate to recommend this system in the future