Snapfulfil software


17 reviews(4.0/5)
17 reviews(4.0/5)

Snapfulfil is a cloud-based warehouse management solution (WMS) suitable for a range of industries including B2B and B2C retail, 3PL, manufacturing, food and beverages and electronics. Key features include receiving, put-away, inventory management, picking, dispatching and reporting.

Snapfulfil offers space utilization feature that allows storage planners to design and implement floor plans with maximum storage. The route optimization feature allows managers to plan shortest routes for the delivery trucks. It also supports Parcel Labelling that helps in tracking movement of items across the supply chain.

Snapfulfil supports multiple picking methodologies including multi-zone, wave, pick and pass and more. It also includes a dashboard that offers visibility into various warehouse metrics and helps supervisors make reformed decisions and generate performance reports.

Snapfulfil offers three different plans. Snapfulfil Starter is designed for growing e-commerce businesses, Snapfulfil Pro is suitable for small and midsize businesses and Snapfulfil Enterprise which offers complete features along with additional modules is recommended to large warehouse needs.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic)

17 Reviews of Snapfulfil

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  • Lokesh from Hunt A Killer

    Number of employees: 11-50 employees

    July 2018

    Overall experience was good. Implementation + Training and Go-Live was simple and easy.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy of use + custom modifications made , based on our subscription model. We use the software on a daily basis and it is pretty simple to use.

    Cons

    In the beginning we were unable to print labels in bulk at once. However, there was a modification made later.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Shar from Winc

    June 2018

    Customer Service leaves something to be desired and software has limitations

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is really easy to use. Also, this review is not ideal... The only thing I like about snap is that the interface is user friendly.

    Cons

    There are a lot of limitations to this software. Every time that we want something changed is a massive ordeal getting customer service to figure out how to do it. Most of the time I have to tell them exactly what is needed. They put the work on us instead of figuring these things out for us. They are pretty expensive and I would like customer service to be more knowledgable. Every time I call I often get a new person to our account and its very frustrating.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Darrin from ASEA

    June 2018

    Not bad I wish it had more inventory tracking

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is easy to use and the people using seam to be fine with it. Not too many issues but the issue we do have seem to repeat often

    Cons

    Inventory tracking I would like the ability to track inventory transaction and reason for adjustments in and out of the system

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sylvia from Dream Products

    Number of employees: 51-200 employees

    June 2018

    Since we started with Snapfulfil we've saved warehouse space where in turn we've saved money.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our inventory is the best it's been and we were able to save money by downsizing our warehouse.

    Pros

    The ease of using the system and all the options we have for both our fulfillment area and warehouse. Acquiring inventory information and warehouse movements in a click of a button.

    Cons

    The fear of the system going down and stopping production. Fortunately we've only had 2 major system issues in more than two years. The IT department was very helpful but it was a pain to deal with.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Bryan from PHIDO

    June 2018

    Overall Snapfulfil is a solid product that allows the operation to run smoothly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software allows you to look at all aspects of the operation in as close to real time as possible. You can easily query results based on the search features and export the data.

    Cons

    It seems like there could be more built in logic options for some different aspects of the software. For example, a lot of the picking changes I have inquired about require custom modification.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    June 2018

    Snapfulfil is a nice tool for when the company is growing, it is simple and easy to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Using the software, we as a start-up were able to learn and create common processes to match the software's' requirements.

    Pros

    Since it is a web-browser based software, it can be accessed anywhere, and on any device without any sort of installations.

    Cons

    Can be quickly outgrown. There is no limit on how many orders the software can handle, however, there is a limit to how much the user can control.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Julianne from Loot Crate, Inc.

    June 2018

    Modest system for off-the-shelf use cases

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Contains the features necessary to support basic e-commerce and straight forward use-cases (order and ship immediately).

    Cons

    Inability to customize, lack of native ability to support subscription business models, or any shipping model beyond immediate fulfillment. Lack of scalable support for multiple shippers.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mark from PHIDO

    Number of employees: 11-50 employees

    June 2018

    Snapfulfil's reliability and flexibility has empowered our operation at every stage of our growth.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Snapfulfil is a great solution for our operation because of its reliability, flexibility and ease of use. It's simple to train new users and we have the ability to change rules to suit our needs as our operation grows. This flexibility allowed us to expand from serving our own customers to serving the customers of hundreds of retailers after our acquisition by Phillips Pet Food.

    Also, the management team is incredibly knowledgeable and accessible.

    Cons

    Support hours do not cover a big chunk of our operating time and 24x7 support, which would only be used in case of emergency, costs extra.

    Certain changes that seem to be very simple wind up taking a lot long than expected or are not possible because of how the database and rules are set up.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Adam from Loot Crate

    Number of employees: 201-500 employees

    June 2018

    Great for pick and pack fulfillments - limited ability to customize workflows and features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Increased business rules for warehouse activities

    Pros

    Simplicity in overall design and functionality. Great product for well established pick and pack operations.

    Cons

    Almost no flexibility to adapt or customize the solution in house, need to submit a support ticket for almost every change or add stifles progress.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Bruce from Focus on You Strategy

    Specialty: Other Nondurable Goods

    August 2016

    Economic WMS system with growth ability

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use and the quick response for customer service

    Cons

    Ability for mobile printing capabilities...probably will come with updates, I would guess

  • Alan from The Cotswold Company

    Specialty: Furniture / Home Decor

    May 2015

    Affordable WMS with surprisingly strong suite of functionality

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The product compares well to better known, far pricier systems but moreover there is a core of strong people at Snap in the UK with the right mix of creativity, initiative and intelligence married with a focus on customer requirements. This makes changes and development a constructive exercise even if the costs of development ultimately prohibit the implementation. Additionally the SAAS structure meant the normal barrier of implementation costs, and scaling to new facilities is more palatable

    Cons

    There are some curious limitations to mobile printing solutions that we haven't been able to overcome and the fixation on STU/LPNs is a common WMS feature that becomes an issue for anyone not looking to move FPs at all. The downside of shared learnings making their way into general release is the competition learning from your invention....but that's a two way stream.

  • Kjiel from ClubW.com

    Specialty: Food & beverage

    November 2014

    SFF Experience and Implementation Review

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The Snapfulfil team is a cut above the rest. They asked the right questions from the beginning to get a great sense of the challenges we faced before suggesting their system as a fit. The team came onsite and did a great analysis, and once we locked into them as a choice, we were up and shipping packages in less than 2 months. Their API is easy to use and easy to interface with. Also, our teams were able to connect to it easily and begin integrating and testing early in the process.

    Cons

    The largest issue we've faced is around internet connectivity. It's less a factor of the product or vendor and truly a limitation of the physical space we inhabit. Nevertheless, it causes the system to be inoperable when down.

  • Suki from Vax Ltd

    Specialty: Other Durable Goods

    June 2014

    Snap Implementation and Experience with Vax LTD

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The Snapfulfil interface is very simple and easy to navigate through. The layout has been designed so that even a novice user can understand how to manage orders and review stock. The simple indicators based on red, yellow, and green make it easy to understand current WIP status at a glance.

    Cons

    Currently, they only offer an SaaS cloud option. This solution will fit the majority, but I can see why some people would want an "on premise" version.

  • Mike from PetFlow.com

    August 2013

    Ease-of-use
    Functionality
    Quality
    Support

    PetFlow.com started using SnapFulfil when it set up its fulfillment center at the end of 2011. After a parting of ways with our old software, the SNAP team was able to get us up and running very quickly, with minimal hardware investment and little impact on our internal dev team. Their knowledgeable engineering team was accommodating to the nuances of our business model, while offering valuable push-back on places where our internal processes needed to improve so that we could make the most of the system. We are a fast-growing and fast-changing environment, and SNAP has kept pace with us every step of the way. When minor issues have come up, their teams have been accessible on off hours to come up with creative solutions to our problems. For example, when we faced prolonged ISP outage in our area of NJ during Hurricane Sandy, the SNAP team had their chief network person available to us immediately and was able to get the entire system onto a backup network. SNAP has been an invaluable partner to us; they do the hardest stuff for us so that we can focus on marketing to and taking care of our customers. If you are trying to make your customers happy by shipping them merchandise, SNAP is the best balance of features, value, and capital savings that is out there.

  • Suki from TTI - Vax Ltd

    June 2013

    Ease-of-use
    Functionality
    Quality
    Support

    Prior to using SNAP we managed our warehouse via our Microsoft Dynamics ERP system. We decided to go with SNAP as we established that SNAP was best placed to provide us with far more efficiencies and control. Don’t get me wrong, we looked at a number of “big players” at that time, but SNAP really stood out for us. SNAP being a SAAS solution fitted our business model due to the low CAPEX spend and timescales. We’ve been using SNAP for a number of years now and it’s still delivering fast and “state of the art” functionality. Setup was a breeze with good clear concise specification documents, and their project managers understand multi picking operations and warehouses. Visually it’s the best I’ve seen, the GUI is very easy to use, and the system works in a logical manner. Biggest benefits of using SNAP for us are ease of implementation and use; power/reliability of the system; Pick Consolidation capabilities and scalability. The robust features and flexibility of SNAP and their superior support team will serve your business well as you grow, as it has ours.

  • Bill from Edinburgh Bicycle Cooperative

    May 2013

    Ease-of-use
    Functionality
    Quality
    Support

    We are a worker's owned Co-operative Bicycle retailer, based in Scotland with shops in Scotland and the north of England. The WMS system that we were using at the time was an integrated function of our retail system (4D) and as we got larger, this was unable to keep up with our requirements. We were working from hard copy printouts and stock-takes were particularly time consuming and difficult We carried out training on SnapFulfil in January 2010, and went into the implementation stage in March. The team from Snap were always on hand to solve any difficulties we had or answer any of our questions. The staff was very quickly impressed with the ease of use of the system and, within a couple of days, had completely settled into the new routine. The system is very user friendly and reduces the risk of errors quite dramatically. The support that we have received over the last 3 years has been fantastic, and this means that we know that any emergency we may have is going to be dealt with professionally and stress free. I would say that we have had two main benefits from using the system. First, the staff is less stressed and work at a better pace; but the main saving has been in manpower. We previously had to employ extra seasonal staff because of the slow nature of our old processes, and now no longer need to do so. This has been quite literally a life saver in the current climate.

  • Nick from White Arrow Logistics

    May 2013

    Ease-of-use
    Functionality
    Quality
    Support

    We have used Snapfulfil for a few years within a variety of applications. We found initial implementation for a relatively straightforward operation to be very swift, and certainly lived up to their statements. We subsequently implemented the system for a very complex, large-scale operation where our customer had a substantial number of specific and unique requirements. We found the attention to detail, and the ability to adapt the system to our changing specification invaluable. During live operations, our customer changed elements of the specification further, and the response from the Snap team was superb. I would not hesitate to recommend this system in the future

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