Easy of use + custom modifications made , based on our subscription model. We use the software on a daily basis and it is pretty simple to use.

In the beginning we were unable to print labels in bulk at once. However, there was a modification made later.

Overall experience has been great. Great interaction with any of the Techs that I call with questions or when I need to open a ticket for issue. When tickets are opened online due to the issue rising outside of Snap business hours there is delayed action on these tickets.

The ease of some of the functions. Inventory Management, Customer Shipments and pick and pack stations

There has been no training material issued to our company on the HTML5 update. There are different processes that we have been trying to figure out since it's implemented in January. There has been little explanation on items when they fall into a status that has been previously explained as one issue and not another. This has been in both in the live environment and the test environment. (i.e. shipments falling into a marshalled status when orders have been pushed to the test environment, Shipments that error in the live environment go to a Packed stage when all errors have previously gone to a Marshaled state.)

Overall, Snap meets the base need of managing a fulfillment center, receiving product, and shipping outbound orders. For a 3PL application, it's a good, less expensive product than some of the larger brands. For anyone running retail, B2C Fulfillment for a single brand, or attempting to support functionality outside of based warehousing - it should be carefully considered before selection.

The base functionality is fine. It's geared towards, and best suited for a 3PL operation. Many of the issues described in this review won't be problems for a 3PL operation, but will be for a Fulfillment or Retailer.

Implementation is exceptionally poor. A significant number of RFP requirements detailed out in our initial discussion were not met, and have take over a year post-implementation to work through. The training was disorganized and ineffective, with most of the base functionality not being completed before training took place. Be aware of your requirements, and insist on thorough testing.

Solid software with a thorough and diligent team, recommended without any reservations

User Friendly for both blue and white collar workers, with a streamlined visibility in fulfillment and order processing

Integrating a new platform is never fun for a team, however once up and running as impacted our team's productivity tremendously

The benefits of Snapfulfil have been clear to see from the beginning. We launched Snap just before we hit our seasonal peak and managed to make our operators fully trained and comfortable with the system without impacting delivery lead times. Due to Snapfulfil the operation was able to process orders quicker than solely using our existing ERP system. In addition to this we didn't need to recruit additional seasonal workers to help get through the peak demand.

Overall Snap is a user friendly system that is simple to use and more importantly easy to train. Our complex warehousing setup meant that prior to Snap training pickers was a long task that required specialized knowledge of each department area. Snapfulfil allowed us to simplify this picking process to that everyone can pick orders in each department. It has successfully intregated with our aged ERP system as well as our selling websites.

The Dashboard is the section of the software that I like least. Is seems to display lots of information but you can't drill down into it. It only give you an overview.