very good

Easy to use. A time saving tool. an efficient way of communicating

Reports of responses from vendor can not be exported to a report

The features of SourceDay we find to be the most impactful are : -Connection to Netsuite! Amazing to see cut down in back and forth communication with our vendors on things such as price or date updates -User friendly and has a good UI experience, i.e. it's easy to navigate -SourceDay customer service and tech teams have been eager to troubleshoot issues and deploy new versions of the NetSuite integration bundle (e.g. when the vendor billing address was pulling incorrectly, they quickly deployed a fix) -Timely support on issues & a strong consistently in following up with outstanding issues

The features of SourceDay we find need improvement are : -We still have to request weekly order reports from vendors due to the “comment” section in Sourceday isn’t super accessible. Unfortunately a lot of our shipments are partials or have specific instructions. -As there is not a clear MOT field in SourceDay, we often have to check NS for confirmation of this data -There have been some bugs where there is a delayed connection with Netsuite -Vendor adoption - currently our main vendors don’t really interact with the platform until its after we have already found out about it in an email -Netsuite vendor integration -Inability to split shipments by location. This is a growing need for us, and is supported by NetSuite but not by SourceDay -POs disappearing from SourceDay (for instance PO_GLO_2114 was in Sourceday back in July, and has now disappeared) -Inability to sync the RFQ to NetSuite purchase contracts

SourceDay offered more control over metrics than our MRP system. It has the best metrics for my use in quality analysis

As someone not in purchasing, the software does provide metrics for analysis on responsiveness, price changes and OTD (on-time-delivery)

There are no quality modules that can tie into this software. Also both internally and externally, getting people to use another portal is challenging. A number of supplier refuse to use this as a means of communication.

The install and startup was extremely easy and the people we work with know the product well which helps both the users as well as the vendors with any issues they may have. We have reduced late deliveries and pricing issues as well as the purchasing agents ability to work with any of our plants since all the information is contained in SourceDay. Any notes to vendors and their response is in SourceDay which allows for easy coverage by purchasing staff. It's seamless interaction with Syteline (our ERP) assures that the purchase orders created are easily seen and managed in SourceDay.

The best thing about SourceDay is their willingness to incorporate your suggestions into the product which helps us as well as making it available for other companies. It is extremely easy to use and makes tracking price and delivery seamless. The installation is quick and only a small install is needed on an IIS server. They handle all training for users as well as vendors which makes the training consistent and takes that burden from your IT department. It has saved us time daily by allowing us to concentrate on the exceptions not on every purchase order you place. It has allowed our purchasing and receiving departments to be more efficient by having the correct price when receiving and not having to undo and redo the process due to pricing issues. It allows for consistency in the barcode labels applied on all deliveries so receiving can quickly process as all required information. The information is in the same place on every delivery and it is easy for the vendor to print off and apply. This ties into the ASNs vendors can be requested to use in the software.

The only con I have noticed is the lack of ability to modify the reports which has changed since the first release we used in that more reports have been added.

I find SourceDay to be extremely intuitive and user friendly. It has substantially reduced the amount of emails to suppliers while documenting exactly when actions were taken. The subscribe feature allows others in our company to see what is going on with purchase orders, without sending more emails to purchasing requesting delivery info. The "canned" reports are also helpful. We are able to easily provide delivery performance data to key suppliers which is helpful in holding Quarterly Business Reviews.

I think there could be more reports or customizable by the user. Maybe something that can measure SD's effectivity for a company - something to provide upper management with data to support it's usefulness.

It saves so much time and it is so convenient to go into source day and look at every detail of information I need. It cuts down my emails tremendously because I do not have to communicate through email if the vendor has source day.

Source day is very convenient for me especially because I am sending multiple purchase orders a day. It has all the information about vendors, sales dollars, late deliveries, and the list goes on. It saves me so much time because I do not have send manually send PO's, I just have to press save. I am a current user of Source day and of all the data bases I work in, this one is in the top running for best data base.

There is nothing to dislike about source day. They have a great help team that delivers excellent customer service. Whenever we want to add something new or need something fixed they are right on top of it.

Before using SourceDay, purchase order confirmations were filed away without review based on work load. Our three procurement managers purchased for five different locations using different vendors for each location. Several times a month, expected purchases would not be delivered due to the vendor not receiving our PO. SourceDay eliminated this problem from day one. Easy on-boarding, quick response time from our account manager, accumulated purchase order history in a centralized file opposed to individual email files are many of the pros in using SourceDay.

Our company has been fortunate in having no issues with this software. Several years ago, other sections of our network were compromised and several of our vendors kept asking when SourceDay would be available again. Sorry, can't find any cons.

Quick and easy to use - keeps my customer up to date on where we are with their product and ensures that we have everything in our system that they've ordered. Great way to keep track of everything, update them on price changes, notify them of any delays in shipping, and then provide them tracking numbers for all shipments.

The task reminders can be a bit redundant, but at least they're not "required".

We have realized the benefit of saving time with great accuracy. I love how it creates accountability for our suppliers. The customer service and support we receive is TREMENDOUS!

We enjoy the time it saves for entering data. Integration went well and the product was easy to get used to.

Integration with Doc-Trak, but this is being worked on.

Accountability, invoice discrepancies are down, past due orders are down

Very User friendly, User Guide is very helpful, Support is always available and responds in a timely manner

We are still trying to figure out how to use PO Exceptions and has turned into more of a headache than anything else but SD is working on it. We were just hoping to have it resolved by now.

SourceDay is very easy to learn and train suppliers on. It makes collaborating on updates to quantities/dates much easier and even updates our ERP system for the buyer, which saves time. Finally, SourceDay will work with you on customizing the software for you to enable it to better serve your needs.

Reading the history of what happened with a line can be confusing at times, but at lease we can see the history. Also, while the customer support is always able to get issues fixed, it can take a while to resolve issues.

My overall experience with Source Day has been very pleasant. Easy to use system and customer service is great! I do receive a lot of really good feedback from vendors as well so I know the majority of them like it as well.

I love the ease of placing orders, getting confirmations, handling backorders with the vendors. Any adjustments that need to be made on the orders can be made right though source day. Once its accepted and changed in source day it updates our systems automatically.

Like any online platform there are bugs that need to be worked out from time to time but the Source Day staff is always right on it and getting it fixed as fast as possible.

Integrated tool linked with ERP, so once PO transactional details are agreed upon by buyer and supplier, ERP update automatically. Also - automatic workflow flags drive proactive responses by both buyers and suppliers.

while non-sourceday supplier user info is visible in SourceDay, that info is not included in the summary reports.

Amazing! I've saved so many hours ever since we started using Source Day.

Source Day & our ERP system communicates with each other in a timely manner. Real live updates, easy to navigate, customize order columns, easy access to chat support.

It can be a little slow at times, I believe it is faster with chrome vs Internet explorer?

My experience had been excellent, the implimnetation was flawless, the training and support has been excellent and we have seen excellent functional improvements in our Supply Chain as a result.

The addition of the software allowed for automation of data entry tasks like p/o confirmations and also dramatically improved the accuracy of those tasks.

I am working with them on some improvements to allow my suppliers to add their internal job numbers to the source day lines.

Source Day is something I use every day to receive and acknowledge my customer's Pos.

Source Day is an easy way to receive Pos from my customer.

Some of the information isn't shown on the home screen and has to be drilled down to see.

Our overall experience has been great.

SourceDay is easy to learn and easy to use.

If there was something to point out it would be the delay between screens sometimes.

pleasant

easy to use, easy to read and understand

i cannot think of any minuses. the sourceday team has been quick to develope any suggested improvement.

I can send an update on an order through Sourceday and the Company that orders from me see's my status instantly. It makes it easier to confirm and send updates on orders. I also like the Advanced shipment feature where I can post tracking.

I do not have any negative feedback at this time.

Overall - I think it, I would recommend it's use. I hope we add more suppliers to the list.

The fact that they system automatically confirms purchase orders.

Supplier comments cannot be easily copied from the approval tab.

I like when it alerts me for new PO's or changes to PO's. This is a very good system.

I feel like this software is very easy to use. Super user friendly!

I seriously cannot think of anything specific that I didn't like.

I used this to accept POs from a customer and also update and make changes. It is very easy to use.

it's clean, precise, easy to use. I have never had an issue.

have not found anything I don't like to be honest.

The communication with my customer is greatly improved. We are scored on our on time or late deliveries. Due to the ease of this system we have achieved consistently good scores.

Once my customer enters his requests. I receive an email notification from SourceDay. I am then able to quickly Identify how many jobs I need to produce pricing for. I can then enter the per piece price, and confirm turn time. Very easy. If something comes up and we need more time for delivery or a job is ready before it is due, I can go in and change the information and my customer is notified with an email from SourceDay. Again very easy.

There is a small learning curve. You just need to use it.

The support team at SourceDay is very knowledgeable and easy to work with and also responsive.

It is nice to have one location to view all purchasing activity.

Limited report options. Score card functionality is good but would be nice to tailor what the supplier is able to see.

worked out well

Ease of use along with many training aids

nothing yet that we've found. all is working well