---
title: "SpendMap Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of SpendMap. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SpendMap is a good fit for you!"
source_url: "https://www.softwareadvice.com/scm/spendmap-profile/reviews/"
page_type: "reviews"
language: "en"
---

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SpendMap Reviews

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[Overview](https://www.softwareadvice.com/scm/spendmap-profile/)

Reviews

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# SpendMap User Reviews

## Reviews summary

- Overall rating: 4.8/5
- Total reviews: 24

### Secondary ratings

- Ease of use: 4.3/5
- Customer support: 4.9/5
- Value for money: 4.8/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 19 reviews (79%)
- 4 stars: 4 reviews (17%)
- 3 stars: 1 reviews (4%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- We're beyond happy with SpendMap and the customer service it provides.

### Most mentioned cons

- The system can be cumbersome in areas.
- Most feel it is simple to do a PO, but modifying or searching for information is difficult and time consuming.

## SpendMap customer reviews

Showing reviews 1-24 of 24 (page 1).

### Happy Customer

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Oil & Energy
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, I'm very pleased. It's an easy to use purchasing platform with excellent customer support included. I couldn't be happier with the program and spend the bulk of my work day using it. It makes all parts of my job as a buyer much easier.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

There's nothing I don't like about SpendMap. In my experience, a better supplier/expense management tool with all the extra options to tailor to your company's specific needs cannot be found for the low price point.

#### Cons

At this point, I haven't found a negative regarding SpendMap. Honestly I can't think of anything I'd change. The options, the added help lines, the organization provided are exactly what I need.

---

### Excellent customer support!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Insurance
- Company size: 501-1000 employees
- Product usage: 3-5 years · monthly
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The customer support is top notch! I was running into some issues moving our on-premises installation to a new server and support was very responsive and knowledgeable.

#### Cons

A little difficult to locate IT documentation online. Other than that, I do not have any other complaints.

---

### Easy to Use, not Customizable

- Overall rating: 5/5
- Reviewer: Molly N.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: 501-1000 employees
- Product usage: less than 1 year · daily
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It's helpful for our accounting team, just wish it could be a little more customized for what I use it for. Overall though, it's a good tool!

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like that it's a simple process once you do it a few times. I enter individual req's a lot for our vendor purchases, so it follows the same format.

#### Cons

I don't like that I can't edit my req, but have to have it rejected and make a brand new one. It makes it hard to keep the req #'s organized or up to date with the approval process.

---

### Purchasing Software

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Mechanical or Industrial Engineering
- Company size: 201-500 employees
- Product usage: less than 1 year · daily
- Reviewed: August 2023
- Review source details: This review was submitted organically. No incentive was offered

A fully operational purchasing department with accurate accounting.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The process to complete requestions, purchase orders, the approval system and ease of use.

#### Cons

At this point the pros outweigh the cons.

---

### Spendmap review

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Industry: Construction
- Company size: 201-500 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2022
- Review source details: This review was submitted organically. No incentive was offered

We love [SENSITIVE CONTENT], Spendmap is ok Was working on a manual PO system in books, so a software system that tracks monetary spends has so many features we can't list.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

the approval rules and buyer spend limits helps monitor purchases Implementation was done by Finance, seemed to go ok but issues when there are credits, SM is not easy for doing credits excluding RMA's with using Sage as your finance software.

#### Cons

Most feel it is simple to do a PO, but modifying or searching for information is difficult and time consuming. Using the 'help' menu takes too long as it is very extensive and complex and everyone is short on time. Help menu explains what the feature is for, but not how to use it The thing we liked the least was no set of work instructions in the beginning and now there is, everyone has used it for so long, they don't want to go back and re-learn how to

---

### Outstanding Customer Support

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Transportation/ Trucking/ Railroad
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: May 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

SpendMap is easy to use for all users (Field, Approval, and generating a purchase order). Their customer support staff is easy to get a hold of, extremely knowledgeable of their system and the systems capabilities and are very pleasant to work with.

#### Cons

The way our company decided to create our database has made locating certain items within our database harder or setting up budgets slightly more difficult than the average company. However, SpendMap's team was able to assist us in fixing what we needed done in our system to make the budgets work the way we required them to.

---

### Spendmap SC review

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Pharmaceuticals
- Company size: 201-500 employees
- Product usage: less than 1 year · daily
- Reviewed: June 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Configurability - while complex to initially understand, very easy once you get the lay of the land.

#### Cons

would love to have more data visible on a screen - item numbers and names, req numbers w/ associated PO numbers - in one place, as an example

---

### Spendmap - Concise AND Complex

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Consumer Goods
- Company size: 501-1000 employees
- Product usage: less than 1 year · daily
- Reviewed: April 2021
- Review source details: This review was submitted organically. No incentive was offered

Have a greatly superior understanding of our purchasing from a year ago. With a dedicated team and support staff to purchase, receive and fill orders using Spendmap, we've saved money and time.

#### Ratings breakdown

- Ease of use: 3/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Dozens, if not hundreds, of reports and metrics to be found at just a few clicks, with tons of options to filter and get the precise info you may be looking for.

#### Cons

Initial set up was difficult, gathering all the data and information required and coming up with the system settings we wanted was very time consuming but obviously necessary. The Spendmap online help is vast and verbose. One must follow multiple rabbit holes to get answers which are easier to just get from a quick phone call or email to support.

---

### LSTW Feedback

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: E-Learning
- Company size: 51-200 employees
- Product usage: 3-5 years · weekly
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

What isn't intuitive is made up for by the excellent Client Services. I would give the overall experience a B+

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

How it helps managers manage their budget expenditures. How easy it is to import dataa.

#### Cons

The system isn't intuitive. Users have to be trained on the system and walked through how to do everything. The system can be cumbersome in areas.

---

### A requisitioning and purchasing system with lots of functionality at an affordable cost

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Farming
- Company size: 1001-5000 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2022
- Review source details: This review was submitted organically. No incentive was offered

Using requisitioning and processing them into Purchase Orders was our initial reason for implementing SpendMap

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

When we enabled the punch out features it streamlined purchasing from web based catalog vendors.

#### Cons

Upgrades sometimes required more time than we felt were necessary

---

### Great product and amazing value!

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Defense & Space
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: October 2023
- Review source details: This review was submitted organically. No incentive was offered

Overall the software is really good, and customer service is THE BEST. All the help or training you need is available. The learning curve is a bit steep, all the modules integrate with one another so it takes comprehensive knowledge of each one to really take full advantage of the software. But once you learn it, it is very easy and works well.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Very simple to use (despite steep initial learning curve), very intuitive flow from one module to next. Value is just off the charts, pricing is very cheap compared to other software that accomplishes the same things. It is a very straight forward solution for inventory and purchasing management.

#### Cons

There is room for improvement. Once a user becomes fluent with the system, some features are presented in a non-intuitive way. For instance, Purchase module has a feature to process multiple PO's at 1 time, with 1 click. If those PO's are all set print as PDF, the software groups them all onto 1 PDF file by default and does not give a choice to separate the documents. Another example is filters. For Purchase Orders, there is no specific filter to indicate a PO that has been "partially" received, meaning 1 or more lines open to receive, or a partial quantity of a line item received. These PO's are grouped in with the "open" PO's, so it makes searching more difficult.

---

### A Complete Game-Changer!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Wholesale
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: February 2023
- Review source details: This review was submitted organically. No incentive was offered

Our business was in dire need of a comprehensive solution, and SpendMap was the answer to all of our needs. What really stood out to us was the exceptional customer service provided by [sensitive content hidden]. They were always available and eager to help with any questions or issues we encountered. During our first interaction with SpendMap, [sensitive content hidden] took the time to understand our business needs, and [sensitive content hidden] patience and understanding nature made us never hesitate to ask questions. Speaking with both of them always put us at ease, and they were very patient in answering every question we had.We're beyond happy with SpendMap and the customer service it provides. Our business is flourishing with this fantastic software, and we can't imagine going back to our previous solution. Thank you, [sensitive content hidden]!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

SpendMap is a game-changer for our business. The PO Module is user-friendly and makes purchasing a breeze. The inventory management system is top-notch and provides all the information we need in an easy-to-use format. The reporting feature is fantastic, providing valuable insights into our business operations. And the support we've received from SpendMap has been outstanding, with quick and helpful responses to all of our questions.

#### Cons

Our only wish for SpendMap is that it had integration with Quickbooks Online. It would make things easier when it comes to working with our accountants.

---

### Great product

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Research
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: July 2021
- Review source details: This review was submitted organically. No incentive was offered

Our overall experience with SpendMap has been wonderful. The main reason being is their Exceptional, Excellent, Professional, and dedicated customers service team, [SENSITIVE CONTENT] are the very BEST. I have been in Procurement for years and they are the Best team that I have worked with. I can't say enough about the quality and how much they care about their customers. Truly a Top Quality team.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

After using the software for a couple of years and keeping up with the new enhancements the system provides many features that are helpful to make searching and finding information much easier. The cost is great for all that it offers

#### Cons

I would like to be able to add an excel for file that we created. in searching once you put in a search you get exit out of the field and have to start over.

---

### Saves Time

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Construction
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: December 2023
- Review source details: This review was submitted organically. No incentive was offered

We have enjoyed using this program for the last few years. It is our first time using a PO system and everyone is glad that we found SpendMap.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

SpendMap makes keeping up the orders very manageable and is simple to use

#### Cons

The only con that I can think of is that the date calendar gets hung up somehow and will not leave the screen, but only in a few windows.

---

### BNI SpendMap review

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Accounting
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: April 2021
- Review source details: This review was submitted organically. No incentive was offered

Very Positive! They are very responsive and very helpful in addressing all our needs and questions.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The integration was a smooth transition, the training of staff was well handled, the functionality that the software provides for the price is outstanding. The customer support has been excellent and having special reports built was extremely helpful and inexpensive.

#### Cons

The end users do complain that there is no easy way to just reorder an item that they have previously ordered. They have to do a look up then when they learn the purchase req. they have to go into it and make adjustments and they feel that it is too many steps and not as easy as the prior system.

---

### Mapping the future with SpendMap

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Computer Hardware
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: October 2023
- Review source details: This review was submitted organically. No incentive was offered

Es un excelente software para manejo de solicitudes, es practico y sencillo de usar por lo que lo recomiendo.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Me agrada la facilidad que tiene cuando se usa y lo practico que es al momento de querer implementarlo lo hacen una opción idónea por lo sencillo que es para con los usuarios usarlo.

#### Cons

Algunas veces las actualizaciones requieren algo de tiempo.

---

### AIM -Bobby

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Military
- Company size: 51-200 employees
- Product usage: 1-3 years · daily
- Reviewed: September 2021
- Review source details: This review was submitted organically. No incentive was offered

The overall training, specifically Noreen Basso, was a great experience. She uncovered some the features of the software that were helpful to our organization procedures. I wish that she was available for every on boarder in our department. She was pleasant, extremely knowledgeable, and approachable. It was not a question that i was intimidated to ask.

#### Ratings breakdown

- Ease of use: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The software provides a variety of reports and applications for specific functions. The system is broad-based and can be implemented and used specifically for a small company.

#### Cons

The ease of use applies to private sector, using the software in government/military can be difficult to maneuver. There are multiple modules within the system that can be overwhelming. Also, Printing reports requires a lot of navigation through screens vice clicking on a report to save time. The

---

### Great customer service

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Government Administration
- Company size: 1001-5000 employees
- Product usage: 1-3 years · daily
- Reviewed: July 2024
- Review source details: This review was submitted organically. No incentive was offered

good to excellent internal processes, great customer service

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

our Rep [sensitive content hidden], she is amazing to work with. Solves all our problems.

#### Cons

Receiving module's auto receive needs to have a warning message.

---

### Does Exactly What It Says on the Tin

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Construction
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: April 2021
- Review source details: This review was submitted organically. No incentive was offered

Starting off with the free version of Spendmap we quickly discovered that it was an exceptional product that was significantly better than the product we previously used. Naturally the free version was missing some things that we really needed but it was certainly well worth the investment. Support from Spendmap themselves was excellent in setting up the system and response to queries by email to support has always been fast in solving any issues/questions we would have.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to set up , excellent support from the spendmap team

#### Cons

So many features that it can take a little time to get accustomed to them. It would be nice if there was a more modular pricing structure for companies like ourselves who may only use 10% of the functions available and an upgrade patch should we need them in future

---

### Purchasing Inventory Solution

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Pharmaceuticals
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: April 2021
- Review source details: This review was submitted organically. No incentive was offered

We were looking for a complete all in one system to replace our manual processes and SpendMap has met those requirements. SpendMap is constantly doing upgrades and new releases so they always striving to make it better. The staff and consultants are top notch and always there to help.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Requisition, purchasing, inventory and invoicing modules are used to help run our business and is a very user friendly solution. E-Series is very helpful for the casual users and for those who just order and approve requisitions.

#### Cons

Just like any software, there are growing pains and time that is needed to implement.

---

### Have used for many years now

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospital & Health Care
- Company size: 1001-5000 employees
- Product usage: 3-5 years · daily
- Reviewed: May 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Have used for many years now and have had 12 different locations on this one software. Very easy to use. User friendly for sure.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Love the ease of use. Customizable, can do excellent reports. Can take out of history items to put back in play.

#### Cons

I have nothing to complain about here. Am very satisfied.

---

### Purchase SpendMap - it will save you time.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Building Materials
- Company size: 11-50 employees
- Product usage: 3-5 years · weekly
- Reviewed: October 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ease to use and able to export to QuickBooks. Support is awesome to work with as well.

#### Cons

Don't have any complaints or wishes at this time.

---

### spendmap

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Consumer Goods
- Company size: 201-500 employees
- Product usage: 3-5 years · daily
- Reviewed: May 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It is a really good system to control de requisitions

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Really easy to use. This software never fail processing data so it is an advantage and save time

#### Cons

i need more trainning to use more tools

---

### Easy to Navagate

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Pharmaceuticals
- Company size: 1001-5000 employees
- Product usage: less than 1 year · daily
- Reviewed: October 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Follow through is easy and simple to complete.

#### Cons

Searchability features could be improved.

---