---
title: "Stamps.com Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Stamps.com. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Stamps.com is a good fit for you!"
source_url: "https://www.softwareadvice.com/scm/stamps-com-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Stamps.com Reviews

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[Overview](https://www.softwareadvice.com/mailroom-management/stamps-com-profile/)

Reviews

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# Stamps.com User Reviews

## Reviews summary

- Overall rating: 4.4/5
- Total reviews: 923

### Secondary ratings

- Ease of use: 4.3/5
- Customer support: 4.1/5
- Value for money: 4.0/5
- Functionality: 4.3/5

### Rating distribution

- 5 stars: 574 reviews (62%)
- 4 stars: 195 reviews (21%)
- 3 stars: 91 reviews (10%)
- 2 stars: 35 reviews (4%)
- 1 star: 28 reviews (3%)

### Most mentioned pros

- Gives the most flexibility when shipping to print and mail right from the office, cutting down waiting in long lines.
- Stamps.com makes it easy to print postage from home and avoids trips to the post office.
- Hands down, I love the responsive, consistent and friendly customer service support from Stamps.com. If I have issues, they usually get resolved in a timely manner.

### Most mentioned cons

- The software also feels dated in places, and the value proposition becomes harder to justify for businesses with more advanced shipping needs.
- The platform becomes inefficient as shipping volume increases.
- Many hours on the phone with tech support and they cannot change me back to an administrator nor explain whey I got switched to a user.

## Stamps.com customer reviews

Showing reviews 1-25 of 923 (page 1).

### Great for Small Businesses

- Overall rating: 5/5
- Reviewer: MICHELLE S.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: November 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Ease of use and deployment. Love the design of the app.

#### Cons

Nothing I did not like or find wrong about the app.

---

### Turnkey point-and-click shipping for novices

- Overall rating: 4/5
- Reviewer: Blake B.
- Verified reviewer: Yes
- Industry: Mining & Metals
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I've set up Stamps.com shipping at several businesses now and it's always the first shipping software I select when setting up a new shipping operation. Ease of use and setup are huge pros for this software

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Super easy to use and setup. You can be shipping your product on day one and having the Post Office deliver products to your customers. Just point n' click!

#### Cons

It's limited in other software integrations, but by the time you need those, you'll be ready for the next level of shipping software. For the ecommerce entrepreneur shipping from their basement, Stamps.com is all you need.

#### Reasons for choosing Stamps.com

In my opinion, Stamps.com is easier to use than competitive products. Additionally, it receives official support and integrates directly with the USPS.

---

### Great option for postage

- Overall rating: 5/5
- Reviewer: Jennifer D.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: June 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I was able to purchase my postage right through the website. Once you set up the account it was very fast and easy to use.

#### Cons

As easy as it was to use there are other shipping options out there so you are limiting yourself by just looking at stamps.com

#### Reasons for switching to Stamps.com

Less expensive and faster

---

### Stamps.com is good for small businesses

- Overall rating: 4/5
- Reviewer: Lena V.
- Verified reviewer: Yes
- Industry: Veterinary
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Stamps.com is a good starter software for small businesses. It works well if you are only selling on a few platforms and shipping small amounts of orders at a time. For multiple platforms and many orders, it becomes difficult to use. I find myself having to do a lot of things manually, like adding tracking numbers back into the selling platform to update the merchant and customer. I also hate having to purchase special labels and stickers through their shop as it gets expensive. They do offer great shipping costs though. I’m really neutral with this software. It works decently but there are better options out there.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I like that I get low shipping rates and the orders are easy to find and ship.

#### Cons

I don’t like that the labels and accessories must be bought through stamps.com as they are expensive.

#### Reasons for choosing Stamps.com

I liked the price and shipping options offered.

---

### Stamps.com least expensive way to ship for a small online business

- Overall rating: 5/5
- Reviewer: Robert A.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2023
- Review source details: This review was submitted organically. No incentive was offered

Been using Stamps.com over 10 years. very satisfied customer. great support, even when setting up a printer.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

integration is quick and easy. Simple to use

#### Cons

I wish they connected to more online channels. i would rather use stamps alone then together with Shipstation

#### Reasons for choosing Stamps.com

price, but they seem to own all the competition now

---

### Easy to set up, difficult to keep

- Overall rating: 3/5
- Reviewer: David M.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Fair product. Other options may be superior

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

Easy to set up and begin using. Keeps Costa down a bit at first

#### Cons

Over time, can cost more and gets cumbersome.

#### Reasons for choosing Stamps.com

Customer service

#### Reasons for switching to Stamps.com

Price, customer service of quadient was awful

---

### Good for the average [SENSITIVE CONTENT], not so great for a business

- Overall rating: 2/5
- Reviewer: Christian C.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: April 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Was good while the trail period lasted but was short and not optimal

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 2/5
- Functionality: 3/5

#### Pros

It gave a trial period with some free $$ which could be used for some of first shipments

#### Cons

How difficult it was to integrate address book from a different provider

#### Reasons for choosing Stamps.com

I tried both services at the same time and by the end XPS ship won me over. Been using solely XPS ship for the past 5 years

#### Reasons for switching to Stamps.com

Because shippingEz's rates had increased so new avenues were being explored

---

### Simple to set up and get started

- Overall rating: 5/5
- Reviewer: Olivia C.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: August 2024
- Review source details: This review was submitted organically. No incentive was offered

Overall Stamps.com is affordable, fast and simple to set up

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

Stamps.com is easy to use and integrates with Shopify

#### Cons

I’d like to see more options for postage and couriers to compare pricing

#### Reasons for switching to Stamps.com

I’m always on the hunt for best pricing and service.

---

### Mediocre at best, but it saved my life during the worst months of the pandemic

- Overall rating: 3/5
- Reviewer: Blake P.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: November 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, they really came through for our organization during the pandemic. We ship out a decent amount of merch, so it was nice to avoid post office trips and potential Covid exposure.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

It's nice to be able to do all the labeling work at home, without having to worry about being inside a dingy post office with no air circulation and grumpy employees. Once you get the hang of it, it's pretty simple to use.

#### Cons

The Ux is very confusing, and the cost for labels is kind of outrageous. The fact that you have to pay a monthly fee is also not ideal.

#### Reasons for choosing Stamps.com

Merely because of its third-party connection to the USPS.

---

### A welcome switch from pitney bowes

- Overall rating: 4/5
- Reviewer: Jordan F.
- Verified reviewer: Yes
- Industry: Photography
- Company size: Self-Employed
- Product usage: Used monthly for less than 12 months
- Reviewed: April 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall its the best thing for us right now at a cost that is extremely affordable. We also don't need to rent or lease any expensive equipment or purchase ink. We bought one new thermal label printer and it is awesome!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The low cost is exactly what we needed. Thermal printing was a huge benefit.

#### Cons

The online account occasionally can lag or seem a little slow.

#### Reasons for switching to Stamps.com

Overall it was cheaper to switch and not pay for a lease on equipment or buy absurd amounts of ink cartridges which cost over $100 each and only last for a few months.

---

### A good option for shipping

- Overall rating: 5/5
- Reviewer: Stacey W.
- Verified reviewer: Yes
- Industry: Machinery
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: October 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Gives the most flexibility when shipping to print and mail right from the office, cutting down waiting in long lines.

#### Cons

Does require logging into a website instead of direct printing from a Pitney machine, and does have a cost for service.

---

### Convenient, easy, accurate, but monthly fee is climbing

- Overall rating: 5/5
- Reviewer: Tom W.
- Verified reviewer: Yes
- Industry: Textiles
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

used for a couple years. Read most of the reviews and disagree with some are clearly not factual. 1-if a paper jam or bad print you absolutely can REPRINT the label by clicking reprint at the top. 2-customer service is quick to reply during the posted business hours. 3- free usps supplies are very easy to order on the website. Like ability to add a reference name to the label

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It’s convenient and a time saver. I’ve been using it for a couple years now. I like the reports for business records like tax time. As well as the tracking.

#### Cons

When toggling between shippers to compare costs you need to re-enter the weight and dimensions all over again. Postage costs rise, but then so does the monthly cost, WHY? It’s the exact interface, products and process was years ago. Why does it cost more monthly for doing the same thing it did years ago? Printing labels.

---

### Stamps.com works, but could use a lot of refinement and some bug fixes

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 4/5

#### Pros

It integrates with both of our main e-commerce platforms, Amazon and eBay, and usually brings in our orders properly. When it does, it has all out of shipping speeds set and can automatically configure the services to use, which saves us time. It’s also quick and easy to get a cost estimate for a shipping label using the package tab, as long as you have an address in the general area of the delivery to use.

#### Cons

It’s clunky. Keyboard shortcuts are mostly non-existent, and some things take more mouse clicks than they need to. It also needs to alert us to the cause of problems, which it currently doesn’t do, but instead just displays a generic warning symbol when an address or shipping service is invalid, without pointing out where the problem is located. We also routinely find orders that do not import for no known reason, mostly from Amazon, and have to add them manually.

---

### Old Software But Saves Us Lots Of Money

- Overall rating: 4/5
- Reviewer: Michael M.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2022
- Review source details: This review was submitted organically. No incentive was offered

We've used Stamps.com for 15 years. One one hand it's outdated, on the other it does the job and saves us on shipping. The deal that they offer us on UPS shipping, alone, saves us a ton of money.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

Stamps.com has some great benefits. It offers a number of shipping options - for us the important ones are USPS, which we use for over half of our shipments, and UPS, which is about 40% of our shipments. Being able to see which service is cheaper, all in one place at one time really saves us over $1000 a month. They have negotiated great prices with UPS that we couldn't get on our own. Their address correction isn't perfect but it catches a number of mistakes. You just need to see if their correction makes sense - especially when the customer uses non-standard addressing for apartment or unit numbers.

#### Cons

We have to cut and paste addresses. We are looking forward to updating our site and using software that will auto fill addresses and save us time. Stamps.com is trying to get us to use ShipStation but until we also change out cart that won't save us any work.

---

### A well-known shipping service, but there are better options out there

- Overall rating: 3/5
- Reviewer: Liora E.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: November 2022
- Review source details: This review was submitted organically. No incentive was offered

On a basic level, Stamps.com delivers on the promise to let you generate shipping label from home quickly, but I was disappointed to discover the subscription fee. I also found it difficult to cancel duplicate labels. I feel like the company did a good job getting its name out there, but the service itself needs some improvements.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

If you listen to any podcast, odds are that you heard of Stamps.com. The company certainly did a media blitz that convinced me to try shipping through a website. At first, I liked the convenience of shipping through a site. All you needed is a scale and a credit card and you were on your way. Stamps.com also gives new users free credit after the first shipment and I liked that.

#### Cons

I had no idea there were subscription fees until Stamps.com charged me 50 bucks out of the blue. Cancelling the service wasn’t easy and removing my credit card required an email to customer service. The whole thing felt predatory if I’m honest. I was incredibly disappointed in my experience.

---

### Efficiency is key!

- Overall rating: 5/5
- Reviewer: Macy W.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: January 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It is extremely easy to use and has cut down on the amount of manual labor needed to produce mailers. It can be used in almost every business that either mails out mailers or is sending product to customers.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I love the ability to mass import addresses in the software. We typically mail multiple addresses at a time and the ability to import really saves a lot of manual labor.

#### Cons

I would say integration for Macs can be frustrating. The program has a specific app it will make you download and the app doesn't load sometimes. If the website recognizes that you have a Mac, it will ask you to use the app instead. You'll have to refresh the browser to bypass this.

#### Reasons for choosing Stamps.com

N/A - Was recommenced to Stamps.com by a colleague and never felt the need to switch.

---

### Was fine at first

- Overall rating: 4/5
- Reviewer: samantha T.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2022
- Review source details: This review was submitted organically. No incentive was offered

I wouldn't return, but it was fine for a while.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 2/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

I didn't really know any better. I needed something that synced with our website and stamps seemed like the best solution. Looking back, maybe not but it did the job fine for a few years.

#### Cons

The system was very outdated. Easy to make mistakes. Monthly fee was a bummer!

---

### Terrible Customer Service. Zero support whatsoever

- Overall rating: 2/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Consumer Electronics
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Stamps.com works fine for e-commerce, until you need any kind of support. There is no email support. You have to call, wait on hold, and keep getting transferred. There's no paper trail of any discussions, etc.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

Lots of integrations. Almost every online marketplace uses Stamps.com and it's easy to use to ship e-commerce orders.

#### Cons

Terrible customer service. Stamps.com accidentally closed my account, with over $1200 in postage, which they keep promising will be refunded. I lost all of my address book, history, costs, etc. It took me at least 8 calls and hours and hours on hold and being transferred, to even set up a new account, and I still don't have the $1200 refund I was told I would have. Awful customer support and very strange that they can't reactivate an account, or even export the history.

#### Reasons for choosing Stamps.com

Free account with Shipstation subscription

---

### Fantastic. The Best I've Been Able to Find.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I've been using them for my eBay/Amazon stores for years now. I started with their free 5lb scale they offered to sign up, and have since progressed to my own larger scale and am still using Stamps.com daily for all of my shipments.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

If you have an eBay or Amazon store, you will have access to better and cheaper shipping rates with this platform. The difference between retail rates and the commercial rates offered through this service is huge. Plus, it is very cross-compatible, so you can use Stamps.com in conjunction with another shipping platform to purchase shipping through Stamps.com and then print batches of labels through the other program.

#### Cons

I don't have much to say in the way of negative comments. They are the first commercial shipping provider I tried outside of standard retail rates, and I have yet to find a competitor that offers a better service for a better value. This is the best I've been able to find thus far, that's all there is to it.

---

### We use it every day for our shipping needs

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We use it to sync all of our eBay and Amazon orders, and be able to edit and ship everything at once without having to manage multiple platforms, and it does a great job at doing that while being affordable and relatively easy to use as well.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Once properly set up to sync with your online store, it's a breeze to print out shipping labels in batches, which really saves time. The monthly fee is completely reasonable considering how vital it is to our daily operation as well. It's also nice getting volume discounts on postage as well, not all shipping sites/services offer that to low volume shippers.

#### Cons

The site/platform can be a bit confusing and slow to navigate at times. It also feels a bit outdated compared to the competition. I understand it's just USPS postage, though it'd be nice to connect a FedEx account for the shipments that would benefit from that, so I don't have to switch between two sites constantly.

---

### Stamps.com for the win

- Overall rating: 5/5
- Reviewer: Diane P.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Shipping overnight medical files on demand

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easily integrated with my company & very user friendly

#### Cons

I have yet to find anything negative to say about this app

---

### Makes life a lot easier!

- Overall rating: 5/5
- Reviewer: Kathleen D.
- Verified reviewer: Yes
- Industry: Online Media
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love that I can ship easily using stamps.com! My life is so much easier with those service in my life!

#### Cons

I don't like some of the pricing and fees. If you ever have a closed account with money still in your account, then they won't give it you. They just tell you to sign back up to get it, which is crazy to me and seems illegal.

---

### Has a lot of potential.

- Overall rating: 2/5
- Reviewer: Oscar S.
- Verified reviewer: Yes
- Industry: Printing
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 2/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

When the software works, it works. Its difficult to think of anything good to say.

#### Cons

The software crashes frequently. The software is slow when it woks. There are lower cost or even free shipping label options out there. Customer service is slow to respond.

---

### Great if you like paying for services you can get for free.

- Overall rating: 4/5
- Reviewer: Jessica C.
- Product usage: Used daily for more than 2 years
- Reviewed: June 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

I have used stamps.com for over 6 years, at about 4 different places that i work, i know its a popular system and easy to use. other Pros if you are a new to shipping, they offer a free 1 month trial and free 5lbs scale, and a pack w sticker sheets, postcard stamps, i believe you just pay for shipping.

#### Cons

Printing postage for something as simple as postcards is a real nightmare, I really really dislike how the set up is for post cards you have to purchase seperate sheets to print out the postage then stick them 1 at a time on your post cards, this is not efficient, esecially when you have thousands of post cards to send out. another con is the monthly fee. If you are selling on any platform like ebay, etsy, amazon you can purchase postage directly from them, for sometimes less than you can on stamps.com which defeats the purpose of paying a monthly fee for a "discounted shipping rate" Im not a fan, they lure you in w free things but at the end of the day after paying for their special stamp paper and monthy fees we dont save anything in fact im sure we spent more than we needed to.

---

### A must-have for every small business

- Overall rating: 5/5
- Reviewer: Sarah W.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: April 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I was very satisfied with all the services I found available on Stamps.com. We signed up when our non-profit needed to mail magazines and correspondence across the country. The integration of Stamps.com with UPS was a huge time and money saver. Label printing was easy and the whole service just simplified our mailing process. Very satisfied!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the ease of printing pre-paid labels, loved not having to go to the post office to mail, really appreciate being able to pay for and then email a label to shipper, easy tracking of all packages, free boxes and supplies shipped to our offices. I also really appreciate the customer service and being able to speak right to a real person when I needed help, they were friendly and knowledgeable every time.

#### Cons

I don’t like the rising rates of postage, but nothing Stamps.com can control.

## More reviews

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Stamps.com Reviews, Pros and Cons - 2026 Software Advice