--- title: "Stamps.com Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Stamps.com. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Stamps.com is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/stamps-com-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Shipping Software](https://www.softwareadvice.com/scm/shipping-comparison/) / [Stamps.com](https://www.softwareadvice.com/mailroom-management/stamps-com-profile/) / Stamps.com Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/mailroom-management/stamps-com-profile/) Reviews [Alternatives](https://www.softwareadvice.com/mailroom-management/stamps-com-profile/alternatives/) # Stamps.com User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 923 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.1/5 - Value for money: 4.0/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 574 reviews (62%) - 4 stars: 195 reviews (21%) - 3 stars: 91 reviews (10%) - 2 stars: 35 reviews (4%) - 1 star: 28 reviews (3%) ### Most mentioned pros - Seamless Software Integration: It connects directly with major e-commerce platforms like Shopify, eBay, and Amazon to import orders instantly. - Batch Printing Capabilities: You can print dozens of shipping labels simultaneously to save hours of manual entry every week. - What I like most about Stamps.com is the sheer convenience and cost efficiency it brings to daily business operations. ### Most mentioned cons - The software also feels dated in places, and the value proposition becomes harder to justify for businesses with more advanced shipping needs. - Outdated Interface: The software and website design feel clunky and less intuitive compared to modern shipping competitors. - Subscription Trap: Users frequently feel penalized by the monthly fee during slow sales seasons. ## Stamps.com customer reviews Showing reviews 1-25 of 923 (page 1). ### Great for Small Businesses - Overall rating: 5/5 - Reviewer: MICHELLE S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of use and deployment. Love the design of the app. #### Cons Nothing I did not like or find wrong about the app. --- ### Turnkey point-and-click shipping for novices - Overall rating: 4/5 - Reviewer: Blake B. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've set up Stamps.com shipping at several businesses now and it's always the first shipping software I select when setting up a new shipping operation. Ease of use and setup are huge pros for this software #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Super easy to use and setup. You can be shipping your product on day one and having the Post Office deliver products to your customers. Just point n' click! #### Cons It's limited in other software integrations, but by the time you need those, you'll be ready for the next level of shipping software. For the ecommerce entrepreneur shipping from their basement, Stamps.com is all you need. #### Reasons for choosing Stamps.com In my opinion, Stamps.com is easier to use than competitive products. Additionally, it receives official support and integrates directly with the USPS. --- ### Great option for postage - Overall rating: 5/5 - Reviewer: Jennifer D. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was able to purchase my postage right through the website. Once you set up the account it was very fast and easy to use. #### Cons As easy as it was to use there are other shipping options out there so you are limiting yourself by just looking at stamps.com #### Reasons for switching to Stamps.com Less expensive and faster --- ### Stamps.com is good for small businesses - Overall rating: 4/5 - Reviewer: Lena V. - Verified reviewer: Yes - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Stamps.com is a good starter software for small businesses. It works well if you are only selling on a few platforms and shipping small amounts of orders at a time. For multiple platforms and many orders, it becomes difficult to use. I find myself having to do a lot of things manually, like adding tracking numbers back into the selling platform to update the merchant and customer. I also hate having to purchase special labels and stickers through their shop as it gets expensive. They do offer great shipping costs though. I’m really neutral with this software. It works decently but there are better options out there. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that I get low shipping rates and the orders are easy to find and ship. #### Cons I don’t like that the labels and accessories must be bought through stamps.com as they are expensive. #### Reasons for choosing Stamps.com I liked the price and shipping options offered. --- ### Stamps.com least expensive way to ship for a small online business - Overall rating: 5/5 - Reviewer: Robert A. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Been using Stamps.com over 10 years. very satisfied customer. great support, even when setting up a printer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros integration is quick and easy. Simple to use #### Cons I wish they connected to more online channels. i would rather use stamps alone then together with Shipstation #### Reasons for choosing Stamps.com price, but they seem to own all the competition now --- ### Easy to set up, difficult to keep - Overall rating: 3/5 - Reviewer: David M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fair product. Other options may be superior #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Easy to set up and begin using. Keeps Costa down a bit at first #### Cons Over time, can cost more and gets cumbersome. #### Reasons for choosing Stamps.com Customer service #### Reasons for switching to Stamps.com Price, customer service of quadient was awful --- ### Good for the average [SENSITIVE CONTENT], not so great for a business - Overall rating: 2/5 - Reviewer: Christian C. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Was good while the trail period lasted but was short and not optimal #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Functionality: 3/5 #### Pros It gave a trial period with some free $$ which could be used for some of first shipments #### Cons How difficult it was to integrate address book from a different provider #### Reasons for choosing Stamps.com I tried both services at the same time and by the end XPS ship won me over. Been using solely XPS ship for the past 5 years #### Reasons for switching to Stamps.com Because shippingEz's rates had increased so new avenues were being explored --- ### Simple to set up and get started - Overall rating: 5/5 - Reviewer: Olivia C. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Overall Stamps.com is affordable, fast and simple to set up #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Stamps.com is easy to use and integrates with Shopify #### Cons I’d like to see more options for postage and couriers to compare pricing #### Reasons for switching to Stamps.com I’m always on the hunt for best pricing and service. --- ### Mediocre at best, but it saved my life during the worst months of the pandemic - Overall rating: 3/5 - Reviewer: Blake P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, they really came through for our organization during the pandemic. We ship out a decent amount of merch, so it was nice to avoid post office trips and potential Covid exposure. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It's nice to be able to do all the labeling work at home, without having to worry about being inside a dingy post office with no air circulation and grumpy employees. Once you get the hang of it, it's pretty simple to use. #### Cons The Ux is very confusing, and the cost for labels is kind of outrageous. The fact that you have to pay a monthly fee is also not ideal. #### Reasons for choosing Stamps.com Merely because of its third-party connection to the USPS. --- ### A welcome switch from pitney bowes - Overall rating: 4/5 - Reviewer: Jordan F. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall its the best thing for us right now at a cost that is extremely affordable. We also don't need to rent or lease any expensive equipment or purchase ink. We bought one new thermal label printer and it is awesome! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The low cost is exactly what we needed. Thermal printing was a huge benefit. #### Cons The online account occasionally can lag or seem a little slow. #### Reasons for switching to Stamps.com Overall it was cheaper to switch and not pay for a lease on equipment or buy absurd amounts of ink cartridges which cost over $100 each and only last for a few months. --- ### A good option for shipping - Overall rating: 5/5 - Reviewer: Stacey W. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Gives the most flexibility when shipping to print and mail right from the office, cutting down waiting in long lines. #### Cons Does require logging into a website instead of direct printing from a Pitney machine, and does have a cost for service. --- ### Convenient, easy, accurate, but monthly fee is climbing - Overall rating: 5/5 - Reviewer: Tom W. - Verified reviewer: Yes - Industry: Textiles - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered used for a couple years. Read most of the reviews and disagree with some are clearly not factual. 1-if a paper jam or bad print you absolutely can REPRINT the label by clicking reprint at the top. 2-customer service is quick to reply during the posted business hours. 3- free usps supplies are very easy to order on the website. Like ability to add a reference name to the label #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It’s convenient and a time saver. I’ve been using it for a couple years now. I like the reports for business records like tax time. As well as the tracking. #### Cons When toggling between shippers to compare costs you need to re-enter the weight and dimensions all over again. Postage costs rise, but then so does the monthly cost, WHY? It’s the exact interface, products and process was years ago. Why does it cost more monthly for doing the same thing it did years ago? Printing labels. --- ### Why I used to love Stamps.com - Overall rating: 1/5 - Reviewer: Ron H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If I was getting good technical service support and getting questions answered and not having to many snafus I would say my overall experience would be good. However because of the last two days of not being able to do business the way I'm used to I would say because of technical support I have a poor experience. I have people in Poland waiting for care packages to come in and other places around the world like South Korea Bahrain Kuwait some undisclosed areas Iraq Syria and I can't I'd have to keep my production up because these deserving service members are waiting for support from the USA. IHONOUSA.com has been shipping care packages to troops since 2012 #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros I started using Stamps.com because I used to stand in line at the post office and would see people walking past me and put their packages down on the counter and leave. So one day I ask someone how do you put your packages up and walk out. And they told me Stamps.com. So because I make frequent trips to the post office this was intriguing to me. So I looked up the service and decided that this was something of a innovation innovation moment for buyer nonprofit organization shipping care packages to troops. It will save me a lot of time standing in line at the post office. And then I started having them pick the care packages up at the door of my home which was even more time saving. As far as the software is concerned it was easy to learn easy to use and I was very thankful to have this addition to my process. #### Cons Over the years I've had pretty good success with Stamps.com my only issue with this company is their customer service really sucks. And it seems to be getting worse as time goes on. I recently had an issue with Stamps.com not recognizing APO addresses that I was shipping to because they didn't have the last four digits. Well I wanted to find out because most of the APO addresses that I shipped you don't always have the addition of four digits. So after spending 2 1/2 hours on and off the phone with stamps.com tier 1 technical support who didn't know anything and then they switched me to tier 2 in about an hour and a half and even though the guy worked with me to try to figure out or troubleshoot the issue we realized it still is not gonna work. But they would not tell me why or what was different than the three or four years prior that I was using this service. #### Reasons for switching to Stamps.com I switched to Stamps.com because I needed a time-saving mechanism which Stamps.com provided. --- ### A real time saver - Overall rating: 5/5 - Reviewer: Ezra M. - Verified reviewer: Yes - Industry: Luxury Goods & Jewelry - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered I use Stamps.com software to print postage on our buisness letters and flyers we send out and it works great. Its fast and easy and all you need is a regular printer and envelopes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that Stamps.com gives you a free 30 day trial and 5 dollars free when you sign up. I also love being able to print out postage directly in our office, saving time spent waiting at the post office. #### Cons The prices for postage on Stamps.com are a little higher than id like but the savings in time is worth it --- ### Stamps.com Review - Overall rating: 5/5 - Reviewer: Sean S. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This was a very easy program to get initiated. Once you have your printer set up, and a scale, everything is a breeze. Customer service can be hard to get ahold up latter on in the day, but that is expected. Although, they do answer rather quickly in the morning. Very good program, I would recommend to any home office or any office for that matter. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about this software is that all of your post office needs can be taken care of from the comfort of your own home/office/etc., without having to go all the way to the post office. We are a law office, so we are constantly mailing items out. This program allows you to print directly on your envelope with your own logo, and really makes things look professional. #### Cons The most difficult part was getting the program set up with our printer, but all in all it was not that hard. Another process that took me a while to figure out was the international mailing. They could have made the format a little easier, but still not that hard to figure out. --- ### Save a Trip to the Post Office and Print Stamps from home easily. - Overall rating: 5/5 - Reviewer: Kristie U. - Verified reviewer: Yes - Industry: Research - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience is ok. You do get a discounted rate on shipping. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It is user friendly and very easy to use. I like being able to create my own postage without having to go to the post office. You can also add personal messages and schedule a pick up. #### Cons It is not free and you have to pay for membership which I don't think you should have to.Sometime you may print a mistake and can't cancel. Customer support is hard to get a hold of. --- ### Great for a simple shipping solution. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of signing up and immediately starting to print postage is nice. You can sign up in about a minute. When you sign up, initially for a trial, you receive some sign-up benefits like in free postage and others. Most of the benefits, however, are fairly useless. If you connect an e-commerce account, it can import all of your orders. This is extremely useful to quickly print postage and it will automatically upload the tracking information to your e-commerce account so you don't have to later. #### Cons The monthly fee and difficulty in canceling are the two biggest downsides. It is not too expensive, but you can find other cheaper options if your shipments per month are on the very low end. Another downside is that it logs you out fairly frequently and then takes a while to load each page even when you're logged in (I have a fast internet connection and computer, so I know it's not me). Last downside is if for some reason you damage the shipping label you just printed and have navigated away from that page, there is no way to reprint the label. You have to void that one and print a new one. A refund for the first label won't be given for two weeks at the earliest. This is highly annoying. --- ### Great for our medium-sized office - Overall rating: 5/5 - Reviewer: Jan D. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good. (PLEASE only use: Jan D. if you post this review online. Thank you!) #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Stamps.com makes it easy to send letters and packages. We are thankful for the program. #### Cons We have had some issues sending documents to Europe. And, the customs sheet for shipping to Canada and other countries is not real reliable; sometimes, I have to fill it out three times to get it to work. After that, we end up just taking the package to the post office. The past month, there have been some glitches that affected the program; thankfully, they were fixed. --- ### Useful for Specific Businesses, Unnecessary for Most - Overall rating: 3/5 - Reviewer: Laura V. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. At a time in my professional career I was mailing out 25+ packages a week and was spending an insane amount of time in the post office. My packages were marketing materials that were catered to specific individuals and therefore had different sizes and weights. My local postal workers must have absolutely hated seeing me walk in the door because I was always holding (or carting in) a ridiculous amount of packages that all needed postage. It caused me so much anxiety; it made me absolutely dread going to the post office and some of my packages would even go out late because I would postpone mailing them. Being able to calculate and print off postage on my own is such a relief. I usually take the packages to the post office myself and just drop them in the receptacle but sometimes, depending on how many boxes and/or envelopes I have, I will utilize the pick-up service that is offered. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The thing that I am most grateful for is the amount of time I have been able to save by not having to be in the post office for 45 minutes two (or more) times a week. The postage calculator is also a life saver, I got a scale to weigh my packages and would just put their weight into the program and it would calculate the amount of postage I needed. Having the ability to print off a bunch of stamps at once has been invaluable for me, as someone who mails out marketing materials regularly. #### Cons I have experienced glitches in the software more often than I should have, frankly. The software is nearly $20.00 a month and there have been several occasions where I had to re-print a stamp because it printed incorrectly, through no fault of my own. The re-prints are supposed to be without cost because they are used in a situation where the first stamp is unusable but I have been charged double. If you get the stamp sheets that they send and you only need 5-10 of the 25 available slots, running the sheet through your printer more than once makes the page get a weird grey tone and the stamps look dirty. --- ### A cost-efficient and easy to use mailing tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I like stamps.com for what I need to do. It's easy to use and I can use it for multiple purposes, such as order fulfillment, general shipping or personal shipping. Scheduling a pick up from either UPS or USPS is easy. Being able to toggle between UPS and USPS when deciding on a carrier is quick and easy. I will continue to use it until I find a cheaper solutions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros I like that it pulls my website orders into the shipping platform for easy processing. I like that I can schedule a pickup from the software and it's very easy to use. #### Cons I don't like the monthly fee, but I do understand that the shipping is discounted. Maybe I don't ship enough to make it worthwhile and there are other options that don't require a subscription. --- ### Nothing comes close to Stamps.com - Overall rating: 5/5 - Reviewer: Debra D. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive and will continue to use them in the future. You do save a bunch on all the different carriers when you use Stamps.com and you can even schedule pickups. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I have my Stamps.com account linked to Shipstation and have used it for over 14 years now and love it. Easy to use to find the best shipping rates for any order and shipment. I have all the UPS, FedEx, DHL, USPS set up to check the cost of each to ensure we get the best price for each shipment. #### Cons Not good at letting you know when FedEx, UPS, or USPS adds to the price already quoted and paid. But that is with any shipping software. They add additional cost after you have paid, shipped, and think you are done. Like adding $$ for delivering to a residential address. --- ### Make shipping easy. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We send a lot of mail and packages. With Stamps.com we can print out our own postage and shipping labels. We put the packages on the scale and the software uses the exact postage needed. It's a no brainer if you ship a lot of items. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Shipping is easy. Put your package on the scale, print out the shipping label and off it goes. No more dealing with regular stamps, trying to figure out how many to use. #### Cons Occasionally the scale will stop working so we have to unplug it and plug it back in. The conveniences of the software far outweight this minor inconvenience. --- ### Has a lot of potential. - Overall rating: 2/5 - Reviewer: Oscar S. - Verified reviewer: Yes - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros When the software works, it works. Its difficult to think of anything good to say. #### Cons The software crashes frequently. The software is slow when it woks. There are lower cost or even free shipping label options out there. Customer service is slow to respond. --- ### Great if you like paying for services you can get for free. - Overall rating: 4/5 - Reviewer: Jessica C. - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros I have used stamps.com for over 6 years, at about 4 different places that i work, i know its a popular system and easy to use. other Pros if you are a new to shipping, they offer a free 1 month trial and free 5lbs scale, and a pack w sticker sheets, postcard stamps, i believe you just pay for shipping. #### Cons Printing postage for something as simple as postcards is a real nightmare, I really really dislike how the set up is for post cards you have to purchase seperate sheets to print out the postage then stick them 1 at a time on your post cards, this is not efficient, esecially when you have thousands of post cards to send out. another con is the monthly fee. If you are selling on any platform like ebay, etsy, amazon you can purchase postage directly from them, for sometimes less than you can on stamps.com which defeats the purpose of paying a monthly fee for a "discounted shipping rate" Im not a fan, they lure you in w free things but at the end of the day after paying for their special stamp paper and monthy fees we dont save anything in fact im sure we spent more than we needed to. --- ### A must-have for every small business - Overall rating: 5/5 - Reviewer: Sarah W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I was very satisfied with all the services I found available on Stamps.com. We signed up when our non-profit needed to mail magazines and correspondence across the country. The integration of Stamps.com with UPS was a huge time and money saver. Label printing was easy and the whole service just simplified our mailing process. Very satisfied! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of printing pre-paid labels, loved not having to go to the post office to mail, really appreciate being able to pay for and then email a label to shipper, easy tracking of all packages, free boxes and supplies shipped to our offices. I also really appreciate the customer service and being able to speak right to a real person when I needed help, they were friendly and knowledgeable every time. #### Cons I don’t like the rising rates of postage, but nothing Stamps.com can control. ## More reviews [Next reviews](https://www.softwareadvice.com/mailroom-management/stamps-com-profile/reviews/?page=2) --- Stamps.com Reviews, Pros and Cons - 2026 Software Advice