Stamps.com
About Stamps.com
Awards and Recognition
Stamps.com Pricing
$19.99 monthly service fee, plus the cost of postage.
Starting price:
$19.99 per month
Free trial:
Available
Free version:
Not Available
Other Top Recommended Supply Chain Management Software
Most Helpful Reviews for Stamps.com
1 - 5 of 917 Reviews
Blake
Non-Profit Organization Management, 11 - 50 employees
Used less than 2 years
OVERALL RATING:
4
Reviewed December 2021
Mediocre at best, but it saved my life during the worst months of the pandemic
Bob
Verified reviewer
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2018
Stop Standing In Line at the Post Office
Very easy to use. Very cost effective if you have the postage need. It took us several months to begin to recover the costs associated with starting - but we realized our needs would grow and it was better to learn the system while still small than jump into something untested and putting our reputation on the line...
PROSEase of use... Online capability... Free Digital Scale (to weigh your packages and pay accurate postage)... Print your stamps directly from your desktop computer... Schedule a pick up or just "drop off" at the post office...
CONSMake sure your cost basis for using this system includes the monthly fees. When we started, we were actually losing money each month (until our postage expenses rose to meet this need). Be sure to order your replacement stamp sheets well in advance. There is nothing like running out of stamps to print and having to to the post office, only to come back and find your replacement stamps delivered later that day...
Lena
Veterinary, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2022
Stamps.com is good for small businesses
Stamps.com is a good starter software for small businesses. It works well if you are only selling on a few platforms and shipping small amounts of orders at a time. For multiple platforms and many orders, it becomes difficult to use. I find myself having to do a lot of things manually, like adding tracking numbers back into the selling platform to update the merchant and customer. I also hate having to purchase special labels and stickers through their shop as it gets expensive. They do offer great shipping costs though. I’m really neutral with this software. It works decently but there are better options out there.
PROSI like that I get low shipping rates and the orders are easy to find and ship.
CONSI don’t like that the labels and accessories must be bought through stamps.com as they are expensive.
Reason for choosing Stamps.com
I liked the price and shipping options offered.
Alexander
Verified reviewer
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
3
FUNCTIONALITY
2
Reviewed February 2020
Do not use Stamps.com for Express or any international shipping
I do not recommend using stamps.com for: USA domestic shipping, since USPS provides good enough online experience for that. International shipping, since stamps.com is 3-4x slower for delivering packages with higher prices.
PROSIt's quite convenient to manage shipping orders there, including customs declarations. Interface is intuitive enough to work through it.
CONSFirst, it's SLOW in delivering packages. To compare stamps.com with using USPS directly, I had the following experiment. The same package by weight, size, origin and destination address I have shipped at the exact same date & time at USPS office, and I also dropped to the same USPS office the package with the label printed by stamps.com. I used the same 3-5 day Express USPS shipping option on both USPS office and stamps.com. Now the results. - I had to pay ~10$ more for stamps.com label. - it took the package with stamps.com label 10 calendar days to reach JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER before departing abroad. - it took 1 (one) day for the USPS -official package to get to JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER. Overall, the same EXPRESS package delivery info: - stamps.com: 13 days for $86 - official USPS: 4 days for $77 After that experiment I gave stamps.com a benefit of a doubt and repeated the exact same thing again. Shipped the same package again by both, but got the same results. stamps.com delivers packages 3-4x slower than official USPS, and prices are higher by ~12%, and stamps.com also has a service fee of ~$20/month. In my opinion it's an overkill. I care for my customers, and Stamps.com doesn't. I do not want to use their service again.
Lynn
Publishing, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Great Service, But Pricey
Easy to use. Labels are professional. Tracking nice.
CONSThe only thing we didn't like about it was the price.