# Stitch Labs Software Reviews, Demo & Pricing - 2026 > Review of Stitch Labs Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/scm/stitch-labs-profile --- [Home](https://www.softwareadvice.com/) / [Order Management Software](https://www.softwareadvice.com/scm/order-management-system-comparison/) / Stitch Labs Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/scm/stitch-labs-profile/reviews/)[Alternatives](https://www.softwareadvice.com/scm/stitch-labs-profile/alternatives/) # Stitch Labs 2026: Benefits, Features & Pricing Wondering if Stitch Labs is right for your organization? Our Order Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Stitch Labs 4.5 [(190)](https://www.softwareadvice.com/scm/stitch-labs-profile/reviews/) Pricing Starting at $799.00 per month ### About Stitch Labs Stitch Labs is an integrated, cloud-based inventory and order management solution that caters to mid-size multi-channel retail brands. Stitch serves as an operational hub to brand operations, centralizing inventory across all sales channels and locations for greater visibility and control. With features in inventory and order management, fulfillment, purchasing, and financials and reporting offered in an intuitive, user-friendly design, Stitch provides brands with operational efficiency built for scale. Stitch integrates with a variety of sales channels including Shopify, Magento, and BigCommerce, as well as marketplaces like Amazon. Stitch also offers integrations with various POS solutions like Square and Shopify POS to support brick-and-mortar retail locations, as well as proprietary integrations to 3PLs. Additionally, Stitch offers customer service and support with implementation and customer success managers in addition to email, chat, and phone support. Wondering if Stitch Labs is right for your organization? Our Order Management Software selection experts can help you in 15 minutes or less. ## Stitch Labs User Interface ## Popular Stitch Labs Alternatives Main Product Stitch Labs 4.5 [(190)](https://www.softwareadvice.com/scm/stitch-labs-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 4.0Value for money - 4.39Customer support - 3.75Functionality Pricing Starting at $799.00 per month Get Price Alternative Product [Brightpearl](https://www.softwareadvice.com/accounting/brightpearl-profile/) 4.4 [(197)](https://www.softwareadvice.com/accounting/brightpearl-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.18Value for money - 4.35Customer support - 4.26Functionality Pricing Available upon request Get Price Alternative Product [Odoo](https://www.softwareadvice.com/crm/odoo-profile/) 4.2 [(1310)](https://www.softwareadvice.com/crm/odoo-profile/reviews/) Ratings Breakdown - 4.04Ease of use - 4.09Value for money - 3.87Customer support - 4.17Functionality Pricing Starting at $31.10 per month Get Price Alternative Product [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) 4.2 [(2045)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) Ratings Breakdown - 3.96Ease of use - 3.85Value for money - 3.81Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/) 4.3 [(601)](https://www.softwareadvice.com/retail/cin7-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 4.10Value for money - 4.15Customer support - 4.23Functionality Pricing Starting at $349.00 per month Get Price Alternative Product [Jazva](https://www.softwareadvice.com/inventory-management/jazva-profile/) 3.5 [(23)](https://www.softwareadvice.com/inventory-management/jazva-profile/#reviews) Ratings Breakdown - 3.68Ease of use - 3.57Value for money - 3.48Customer support - 3.86Functionality Pricing Starting at $400.00 per month Get Price ## Stitch Labs Pricing and Plans Starting price: $799.00 per month Free Trial Free Version Basic $799.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Stitch Labs Features - Popular features found in Order Management Backorder Management Billing & Invoicing Customer Management eCommerce Management Inventory Management Multi-Location Real-Time Data Reporting/Analytics Returns Management Shipping Management - More features of Stitch Labs Accounting Integration Alerts/Notifications API Approval Process Control Barcode/Ticket Scanning Barcoding/RFID Check-in/Check-out Commission Management Cost Tracking Customizable Reports Data Import/Export Data Synchronization Email Marketing Employee Management Forecasting Inventory Optimization Inventory Replenishment Inventory Tracking Item Management Mail Order Merchandise Management Mobile Access Multi-Channel Management Order Fulfillment Order Management Order Processing Order Tracking Point of Sale (POS) Purchase Order Management Purchasing & Receiving Real-Time Monitoring Real-Time Reporting Recurring Orders Reorder Management Retail Inventory Management Sales Reports Sales Trend Analysis Search/Filter SKU/UPC Codes Special Order Management Stock Management Supplier Management Third-Party Integrations Warehouse Management ## Stitch Labs Integrations Shopify Integration rated undefined from -1 review Xero Integration rated undefined from -1 review Adobe Commerce Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review Scout APM Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review See all 17 integrations ## Stitch Labs User Reviews Overall Rating 4.5 Ratings Breakdown 5 71% 4 18% 3 4% 2 4% 1 3% Secondary Ratings Ease of Use 4.2 Value for money 4.0 Customer support 4.4 Functionality 3.8 Joshua M. Verified reviewer Apparel & Fashion Used unspecified for unspecified Review source Reviewed February 2015 Highly Recommended 5 Our company, Luckless Clothing, has been searching for a service that can help assist us with tracking merchandise sales from within our storefront, as well as our online marketplace. StitchLabs not only meets those needs, but exceeds them. They've been such a valuable asset to helping us manage our inventory, and not waste valuable man hours hand counting our stock of well-over 150 items. You can only imagine how confusing it was counting stock three times a week, wasting hours upon hours making sure that we weren't selling items online that were sold here in store. It was an utter nightmare, and Stitch helped us alleviate those pains. It is extremely easy to integrate into your website, or into nearly any platform you currently use like Storenvy, Etsy, or other big sales marketplaces. In addition, Stitch does a fantastic job integrating into our Square Stand for our in-store sales, and helps us keep up to date information and purchasing trends for all of our sales channels. I would recommend anyone to use Stitch if this is an issue that you struggle with. Ratings Breakdown Pros: \-FANTASTIC inventory controls, easy to update products by downloading .CSV and then re-uploading it for mass changes to stock. -The REPORTS section is incredible. It does all of the comparisons, product tracking, and sales information for you to see what's been selling the best, analyze profits, and shows you so much more! This is by far one of the best assets to being involved with Stitch. -Allows for multiple sales channel information, so you can work on multiple websites and see which channels are performing better. -Gosh, there's so much more; such as having the ability to work with drop shipping products from wearhouse's, implementing shipping websites to help you work with mailing labels, and ordering products with their invoice services. Overall, Stitch is a FANTASTIC PRODUCT! I highly recommend this to everyone. Cons: \-One of the biggest cons that I have with Stitch though, is that they do not offer Phone support unless you pay a hefty premium for it. This is one big draw back when you have issues with Stitch integrating with other platforms due to these other platforms changing code, etc... Sometimes it is substantially easier to get on a phone with a Rep or Tech from Stitch, and talk about these issues in real time, rather than waiting on a rep to get back to you via E-Mail. This can get frustrating from time to time, however, they do get back to you between 12-24 hours later. They do offer "Getting Set-Up" phone calls with reps that guide you through the installation, integrations, etc... and that is a great service, however Tech Support I believe should be included with the price you do pay for Stitch. -Upgrades cost $$$, and these upgrades are a sort of "A-La-Carte" style unless you really get into the higher pricing structures. It can be pricey for a small business to really get into the big benefits of using StitchLabs, however based on our interactions and experience with Stitch, it is very valuable to have some of these upgrades. Read More Cally R. Verified reviewer 11-50 employees Used unspecified for unspecified Review source Reviewed March 2015 Great Inventory System for Small Business 4 I am grateful to have found this inventory management system when I launched my clothing line several years ago. Currently I sell two collection of 30 styles per year in multiple colorways through a variety of channels: Wholesale boutiques, retail outlets, consignment accounts, private clients, on-line store and through a series of sales representatives. My inventory exists in multiple locations and is sold daily to each of these outlets. Stitch Labs has helped me with many of the hurdles of growing a business. This software continues to improve year after year. Ratings Breakdown Pros: 1.) This software is great for fashion/clothing businesses that have numerous products and product variants, such as style, size, color. It allows you to add as many custom variants that you need per product. 2.) Easy entering Purchase Orders for products received that immediately updates your on-hand inventory. 3.) Order entering is seamless with a great interface and search feature for existing products. 4.) The ability to create a packing list for all orders is by far my favorite feature. This is great if you work with large wholesale orders and consignment accounts. 5.) Inventory look up for stock versus "committed" in open orders is key to daily selling. 6.) Integration with on-line selling platforms such as Big Commerce is extremely helpful in managing your own webshop. 7.) The Invoice & Payment "push" feature to Quickbooks Online is a great help. 8.) If you make a request for a feature, your voice is heard and they will consider adding it to their "to do list" Cons: 1.) Stitchlabs does not yet have a feature that can merge existing contacts. This currently has to be done manually. 2.) For Invoicing, it does not automatically calculate due date for Net 15, Net 30 options. 3.) The invoice "push" feature to Quickbooks on-line creates a new Stitch Labs generated contact and required you to merge the contact in Quickbooks which is time consuming. Read More WJ Weiwei J. Verified reviewer Wholesale Used unspecified for unspecified Review source Reviewed June 2014 Do not use stitch if you sell on ebay 1 I read about the great reviews on the internet about stitch labs. Guess what, I tried it twice in 6 months time; it turned out to be a waste of time to say the least. The biggest bug stitch has is inability to work with ebay listings (they require all ebay listings to be 30 days duration. We followed their rules - delete all GTC listings and created them under 30-day duration. Yes, right we lost our sales history, like how many sold under GTC listings). Even you have changed all ebay listings to 30days, still it will cause problems for your ended listings with GTC duration - stitch will auto list those that you've ended. We had this situation 6 months ago and 6 months later they still have not fixed it, which caused quite a chao to our ebay listings and business - I had to manual delete each of the activated listings forced by stitch in every 10-15 minutes. I guess stitch should have not advertise it integrates with ebay while it's not yet, to say the least. In addition to this issue, we also observed that there are sometimes a system down on their server - we noticed that orders pulled from stitch and shipped via shipstation did not get updated status back to the marketplaces. This was frustrating because (1) we were not sure if those orders were actually shipped or not; (2) orders can be marked as shipped late if tracking is not uploaded in 1-2 business days. There are some other smaller bugs they may have, but those are the biggest two. I understand no system is perfect; however, I do not think a company should advertise service/products for sale if they are not ready for the public. I really wanted to love stitch but to me my experience with them was a total disaster. Emailed them about our bad experience and problems we found. No apologies ever said. Extremely disappointed. I wouldn't recommend stitch labs to anyone who sells on ebay. Thanks and good bye to stitch - there are plenty of programs out there that does not require 30-day duration listing on e Ratings Breakdown Pros: easy to use great customer support Cons: inability to integrate with ebay system serve down Vendor Response Hi Weiwei, I'm one of the co-founders of Stitch Labs. Thank you for your note. GetApp has built in the ability to respond to reviews recently, so I wanted to reach out and first of all apologize for the trouble you experienced while using Stitch. The last thing we ever want to do is hinder a businesses ability to operate efficiently. We started the company to help make life easier for our customers and are working hard with thousands of businesses to do just that. I've addressed your two major issues below. Please feel free to let us know if you have any other questions. We're happy to help. 1. eBay GTC listings: While it looks like a listing stays up for eternity when you deem it GTC, eBay actually creates a new ID on the back end after 30 days. You're not able to see this ID, but our system recognizes it as a new product and imports it into Stitch again, causing duplicate inventory items. This is why we currently require all listings to end. Then, Stitch will automatically re-list the original item within a couple minutes once the time period (e.g. 30 days) is over, and the re-listed product has the same eBay ID on the backend because eBay didn't have the opportunity to create a new ID automatically. Our engineers are continually working to close this gap, but at this time, our current process is most effective. More to come in the future, should that change. 2. Server issues: We launched our new platform on June 1st. Along with our new platform, we launched many upgrades to our back-end infrastructure that would allow us to scale with companies well into the future. I admit, there were some rocky times from June - July and I apologize for that. You can see from the many reviews prior to yours that our customers are very happy with Stitch. We underestimated how all the moving parts would impact our customers and we should have done a better job at communicating. We will be better going forward. Our transition is complete now. Our new platform and infrastructure are in place and we're excited to be moving forward. We're launching new features every two weeks and more integrations are coming soon. While the transition was difficult, we wanted to get our new platform in place well in advance of the holidays. Again, I apologize for the problems we caused while you were using Stitch. We'll be here and would be happy to have you back, if you want to give it another shot. Have a great holiday season and thank you for trying Stitch. Jake Co-Founder Stitch Labs Replied September 2014 Read More Jeremy P. Verified reviewer 2-10 employees Used unspecified for unspecified Review source Reviewed December 2014 The heart of our brand 5 Not sure how we would manage our business without Stitch! We started using Stitch Labs a couple of years ago now and keep finding new ways to make it even more central to efficient and effective operations. And Stitch keeps adding more ways to make the platform even better. The recent updates including bundling filled a hole we were missing, and the feature (and others) came directly out of user feedback. Even when there are issues Stitch has been fantastic, with extremely responsive and personal customer service (Thanks Con!) and great communications. Their twitter status account keeps me updated if there are any issues and those have been few and far between. We use Stitch to manage our entire process, from sending POs to our manufacturer, to receiving and synching inventory, managing billing & fulfillment across multiple service platforms, and our central hub for all order management, shipping, customer contacts/crm, and more. We're taking orders in real time at tradeshows now, too, so I can take the order and bill the card for a deposit before the buyer even leaves the booth. I look forward to it cutting down on those "bad" orders going forward. Stitch was basically made for us, whether it is on Shopify alone with the great integration here or across multiple platforms, online and now even offline. Ratings Breakdown Pros: Fantastic customer support. (Hi Con!) Great platform, does what I need, new back end is fast and has been reliable Cons: It is SaaS, so it does what it does and if you want to work outside of that you can't. Well, except that they listen to their customers and add the most important features! Yay bundling. Read More John M. Verified reviewer Marketing and Advertising Used unspecified for unspecified Review source Reviewed February 2015 Perfect At What It Does. 4 I've been using Stitch for exactly 1 year and they have gone through a lot of upgrades since then. It does a great job of keeping my inventory updated across the different platforms I sell on. I did tried 2 other platforms before settling on Stitch. I know people have complained about not having phone support, but since they are almost always available during business hours on chat, it's never been an issue for me. The couple of times i've had to send an email instead (like at night), it's been answered the next morning. I use FBA for a lot of our inventory and one thing i've really come to rely on is the ability to push an order from outside Amazon to their fulfillment center. That has been a major time saver. While the system does have limitations, I'm happy with what Stitch offers for for the money. Ratings Breakdown Pros: \*Easy to learn \*Well laid out platform \*Reliable \*\*\*Great customer support\*\*\* Cons: I do have a few negatives to point out. I personally do not like Shopify and at this point that is the only platform you can "push" listings to. I would like to see the ability to "push" to Amazon and BigCommerce. I would really like to have the ability to do an inventory search and NOT be forced to choose a specific inventory item. (I would like the ability to sort or filter by specific things. ie; color, or brand and be able to see a list of ALL available inventory.) Read More RS Ryan S. Verified reviewer Consumer Goods 11-50 employees Used daily for more than 2 years Review source Reviewed September 2022 Okay for first order management/inventory managment system 3 Okay. They were a new company when we used them so could make updates routinely, however the limited bandwidth of the team meant your needs weren't always the highest priority. Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 2 Functionality Pros: Was somewhat easy to deploy. If your business is not super complicated (1-2 warehouse) it works well. Cons: As you business gets more complicated with more sales channels and multiple warehouses the overall software becomes hard to deploy. Reasons for switching to Stitch Labs Upgrading software to fit our scaling business. Read More Dan W. Verified reviewer Information Technology and Services Used unspecified for unspecified Review source Reviewed March 2015 Average Solution 2 It's almost one year that we are using Stitchlabs. In the beginning i was very excited with the tool, with the interface and also with the Stichlabs team. They are very fast in responding and trying to help. When you work with the tool on a day to day basis, some obvious features are missing that can make your life very difficult. Stitchlabs changed their interface a couple of months ago. There were many bugs and it looks like they are fixed by now. We are still a small start-up and do not have many orders. But I wonder many times how come that i am the first one to discover basic bugs in the system. Ratings Breakdown Pros: Customer support: Stichlabs is very fast in responding to all kind of inquires. That makes you feel taken care off. Very well done, Stichlabs Team!! User Interface: It took some while to get used to the new user interface. But it's much better than other user interfaces i have seen. Cons: Data & Reporting: There are beautiful pre-generated report with many colours. But when you really need the raw data to extract and do your pivot table, reporting, accounting, etc. it's almost impossible. You cannot extract all the data you need and what you can extract it takes you a lot of time to get them in a simple raw format. Also there are some fields in the systems, you can only input the value (e.g. Customer contact details) but never use these field anywhere else in the application. So what's the point ? It can drive you so crazy, that it's a reason by himself to look for another solution. Currency: Stichlabs is very US driven. You have the possibility to display different currencies. But on the backend and reporting you do not see the currency at all and the reports mix up completely the numbers. Only workaround is to use tag. But that is a in my opinion not really a workaround if you need to do your accounting and other important reports. Speed: Somehow the speed to access the Stichlabs from Europe and Asia is slow in the morning time. That is probably the night time in the US. Read More Ryan M. Verified reviewer Photography Used unspecified for less than 12 months Review source Reviewed August 2015 Independent Boutique Designer 4 I started my business last year and I was on the hunt for software that would be able to keep up with my ever changing inventory during trade shows season with the ability to match my online stores. Its been the greatest backend to my business. Tracking all my orders fluidly and effortlessly and allows me more time to be working on new designs. One of the best features is the reports and being able to track all the little details to make sure that I am ontop of my game through and through. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support Pros: There are to many Pro's to list, everything works seamlessly and effortlessly and the customer service is great. Cons: My only con would be that I don't see my 'cash' square purchases on my Stitch Labs so I have to manually enter the trade show I am at the keep up with my selling/stock. I also don't have my Square set up perfectly to be able to match so it could be my own issue. I haven't had to much time to sit down and make my 'Square' app look as nice as my Stitch Labs app. Read More Lisa A. Verified reviewer Publishing 201-500 employees Used unspecified for less than 2 years Review source Reviewed November 2015 Stitch Saves the Day 5 I am a jewelry designer and fine artist and have used Stitch since 2010 to handle the inventory needs of my multiple sales channels for the jewelry side of my business, Zelma Rose. I first started using Stitch for the easy invoicing and line sheets but as they have added amazing feature after amazing feature over the years I now use it to organize my inventory, invoicing, line sheets, and wholesale account management. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support Pros: Easy to use, reliable, great customer service, and always up to date with the latest features and improvements. The best tutorials to learn how to use new features quickly and the nicest customer service team around. Cons: None. Stitch Labs as a product and team has continually met my high expectations. Read More David D. Verified reviewer Non-Profit Organization Management Used unspecified for unspecified Review source Reviewed February 2015 Excellent Business Software and Superb Customer Support 5 Stitch Labs is a powerful application and the support team is excellent. Sara, Jenny, Bethany, and Mina have been a joy to work with. I am new to logistics operations and logistics/inventory software and apps. The Stitch team has been very patient, informative, and helpful. We are a very lean organization with a small staff. We are geographically dispersed and our accounting operations are out sourced. We are great at out core business, and we are each multitasking to cover down on business and admin functions of running the business. Therefore, we consider Stitch to be more than an application or service provider, we view them as a business partner. Stitch Labs is our inventory team and they are part of our automations team. The Stitch Labs staff truly wants us to succeed and they provide excellent customer support, advice, and service. We rate Stitch Labs as a 5 star business. Ratings Breakdown Pros: Competence Customer Service Phone support Live Chat Patience Quality of Software Solution Read More Showing 1 - 10 of 190 Reviews [See All Reviews](https://www.softwareadvice.com/scm/stitch-labs-profile/reviews/) ## Stitch Labs Popular Comparisons [Odoo vs Stitch Labs](https://www.softwareadvice.com/crm/odoo-profile/vs/stitch-labs/) [Compare All Alternatives](https://www.softwareadvice.com/scm/stitch-labs-profile/alternatives/) ## Other Top Recommended Order Management Software [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2045) Recently recommended **64** times [Sage Intacct](https://www.softwareadvice.com/accounting/intacct-accounting-profile/) **4.3** (687) Recently recommended **30** times [SAP Business One](https://www.softwareadvice.com/accounting/sap-business-one-profile/) **4.3** (344) Recently recommended **27** times [Item](https://www.softwareadvice.com/fleet-management/item-profile/) **4.6** (16) Recently recommended **23** times Stuck Between Options? 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