Great Software, Great People,Highly recomended

We all really love it at our company.

Pros

Very easy to use, very customizable with lots of options Easy to work with and implement ONe of the best listing softwares we have used

Cons

Cant think of any cons If it would have native connestion to Sears, Rakuten and Newegg that would help us, but they already included newegg as native connection in less than few months, so we are happy.

Amazing Software to Replace Channeladvisor, Highly Recommended.

Overall Extremely Satisfied, 10/10. Unlike the larger companies that treat small to mid size businesses like they're one in a million, Storeautomator has actually worked alongside us and seem very invested in our success and growth ( despite no revenue sharing pricing model!). Anytime we needed a custom integration, custom feature, or API connection, they provided very reasonable estimates to make sure we are happy, long term customers.

Pros

The platform is very use to use, customizable, and simply gets the job done for a fraction of the price compared to Zentail and Channeladvisor. More than the software, what I loved about StoreAutomator is the level of customer service and tech support. [SENSITIVE CONTENT HIDDEN], and the entire team were very accessible via phone and email, and helped us seamlessly migrate from Channeladvisor to StoreAutomator. We can easily upload listings to a lot of marketplaces, including Ebay, Walmart, Amazon, Shopify, and now even Etsy!

Cons

I would say the user interface could use a little upgrading, but its definitely not a deal breaker and honestly if that's whats saving us money then we can manage.

Much Better than the Brand Name house. MUCH better.

This has been superb. We came from the other I-should-not-bad-mouth, much larger, publicly traded competitor. They basically abandoned us and even said to me, in writing, 'last time we work on this issue'. Not these guys. They not only help resolve ramp up issue but I can hear them thinking about how they can solve my problem across the interface globally. It has been a pleasure and I would recommend everyone include these guys on their short list to review.

Pros

Superb Customer Support. They gave this product a lot of thought. If I do find something (that frequently has been more personalized than global anyway) they think about a solution and put it into place. Once a week on-boarding call with email access in between. Most importantly the product gets the job done. I am confident the hand-holding can stop soon and we will be on our way.

Cons

GUI take a little getting used to. I have a sense everything is there (or that they will put it there if not) but I'm not an IT or even graphics guy. I do think repetition will better familiarize me with the layout. And I don't know how they could jam this many features into an interface and not make it confusing at start up.

Easy to use advanced features

We centralized the data management using unlimited custom fields, mapping features, currency exchanges, channel overriding data to localize and customize by channel specs, real tome inventory sync, order management

Pros

Templating and mapping features making multichannel listing easy once it is set any new products get listed immediately in all the channels we prechoose. Inventory sync in realtime so no more have to feal with backorders. Creating kits bundles alternates and alias, able to overwrite all global level data on channel level such as changing Ebay title for example. International currency calculated daily for Amazon EU. Forwarding orders to other system we use Shipping Easy.

Cons

Reporting can be improved. Product grouping would be great.

Full functionality and attentive support at a reasonable price-point

The on-boarding team has been great and very responsive to our needs. They have quickly addressed any issues we were having. We are a little over 3 months into using the software and things are running smoothly.

Pros

The software handles everything we need for multichannel listing creation and both order and inventory management across channels. Almost instant 2-way syncing with various integrations is a nice feature that you can't get with similar software that rely on flat files only. I love that they are constantly improving the functionality on a regular basis and are open to recommendations along those lines. Overall this is an excellent value.

Cons

Some of the user interfaces can be streamlined a bit, but it is still quite functional. I have seen much worse from other offerings in the space.

Best support of any SaaS company

The team and service are phenomenal. They listen, collaborate, and execute. With continual input and improvement, the software is looking to become a powerhouse tool for any e-commerce seller.

Pros

By far the best service and response of any SaaS company we've worked with. The StoreAutomator dev team is on the ball and always working to improve their product based on customer input. StoreAutomator is an all-in-one solution for multi-channel e-commerce sellers and we used their listing solution to create listings on our multiple sales channels. The software is flexible and can be customized to your business needs.

Cons

Depending on your business needs, setting up custom mappings may take a while due to the learning curve for the user. (The StoreAutomator team is fantastic and extremely responsive to any questions and requests)

Great Multi-Channel Software with a Reasonable Price Tag

Pros

- Multi-Channel listing - Repricing feature - Software works fast - Gokhan on the Sales Team and Onur on the Development Team have been really helpful and very quick with their responses

Cons

- Still learning and using and so far did not find anything materially negative

Great for multi-channel inventory management

Pros

StoreAutomator has an advance inventory management module that makes it possible to manage the inventory for multiple sales channels.

Cons

Admin management panel could be developed and designed in a more user-friendly way.