StoreAutomator

RATING:

4.9

(17)

About StoreAutomator

StoreAutomator is a cloud-based multichannel listing, catalog, and order management software for eCommerce designed for sellers and brands. StoreAutomator offers integration with marketplaces such as Amazon, eBay, Walmart, Etsy, etc. With its advanced product data management, data formatting, mapping, and overriding features, retailers can scale up online businesses. Automatic data synchronization keeps inventory levels updated in real-time. StoreAutomator includes dropshipping automation. Online retailers can run a smooth dropshipping business and automate processes from a single, centralized platform. This solution's analytics dashboard offers various data by channel including revenue, profitability, and product variant performance. These built-in analytics are inclu...
Manage product data and catalogs in one centralized platform. With easy-to-use templates, data can be synced or uploaded in seconds.

StoreAutomator Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for StoreAutomator

1 - 5 of 17 Reviews

User Profile

Mason

Verified reviewer

Sporting Goods, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Great Multi Channel Management Tool

They've been great to work with. Support is fast and responsive.

PROS

Flexibility, extensibility, and the data model are what I like most. It's very easy to add new channels both out of the box and custom channels. Integration with other systems is a strength.

CONS

Would like to see tighter integration with Inventory Management tools like Skubana, Skuvault, Dear, etc...

Reasons for switching to StoreAutomator

Less expensive, less unnecessary features. No revenue share.

Steve

Cosmetics, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Easy to use, fast and great support.

From the demo to signing on, to integration and launch we had a great experience. Each team handled the steps with great competence. They even copied our data from our old provider when we needed them to.

PROS

The integration was simple and quick. The system is full of features you need without overcomplicating it's use. We integrated in two weeks and switched from our previous provider. The cost savings were significant and we have a better solution.

CONS

Not much not to like. It does what we need effectively at a great price and is very easy to use.

Reason for choosing StoreAutomator

Ease of use, and cost.

Reasons for switching to StoreAutomator

Cost & service. The cost was a significant factor, but more importantly the lack of support. We would open cases and wait days for a response. Today most cases are replied to within an hour, and solved within a few. We've had to open very few cases for some outlier cases.

Mark

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Our Experiences with SA

Overall, we are quite satisfied. All of our issues have been handled fast, with knowledge and very professionally. It does require daily maintenance but it is a time saver in the end.

PROS

Creating listings has been extremely easy, especially where there is just a few changes between listings. We use the clone function quite often. The support team has been incredibly helpful and knowledgeable. We submit questions to them on quite a regular basis and they always seem to have the right answer and fix. It has also enabled us to save money by allowing us to control and carry less inventory.

CONS

There should be a outlined onboarding sheet provided at the beginning of the onboarding process. I believe that the mapping process and categorizing of items has been the most confusing for us to learn. This was our first time using a product like this. Maybe simplifying your library for the mapping process and categorizing of items would make it easier for us. There also seems to be a time delay for quantities updating across the channels. This has been a problem that we have seen on multiple times when we are at 1 or 2 units left for specific SKU's.

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Amazing Software to Replace Channeladvisor, Highly Recommended.

Overall Extremely Satisfied, 10/10. Unlike the larger companies that treat small to mid size businesses like they're one in a million, Storeautomator has actually worked alongside us and seem very invested in our success and growth ( despite no revenue sharing pricing model!). Anytime we needed a custom integration, custom feature, or API connection, they provided very reasonable estimates to make sure we are happy, long term customers.

PROS

The platform is very use to use, customizable, and simply gets the job done for a fraction of the price compared to Zentail and Channeladvisor. More than the software, what I loved about StoreAutomator is the level of customer service and tech support. [SENSITIVE CONTENT HIDDEN], and the entire team were very accessible via phone and email, and helped us seamlessly migrate from Channeladvisor to StoreAutomator. We can easily upload listings to a lot of marketplaces, including Ebay, Walmart, Amazon, Shopify, and now even Etsy!

CONS

I would say the user interface could use a little upgrading, but its definitely not a deal breaker and honestly if that's whats saving us money then we can manage.

Reason for choosing StoreAutomator

We chose Storeautomator for a few reasons over competitors. 1. Price!! 2. They are able to list bulk on Etsy 3. Most compatible transition from Channeladvisor 4. They were very friendly and personable during sales calls and through the demo. I would definitely check them out for a demo, as I decided to do so after reading the reviews here on capterra.

Reasons for switching to StoreAutomator

Too expensive

Roy

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

The most unrated eCommerece Multichannel software - Best value for the money!

Best choice we ever made in our 12 years of eCommerce business.There is nothing they cannot do - all of my requests for custom features were fulfilled in a manner of days (!)

PROS

Great company and great people :)Feels like a real family\partner company - their system is very impressive with all sorts of useful and practical functionalities.Very fair price for their subscription.Their support teams will always be available for you - no matter what it is and what is your concern.I`m very happy we chose working with them.

CONS

UI needs a little makeover and more up-to-date/modern look.Filters are great but need to be with a quicker access to them.

Reason for choosing StoreAutomator

The vibe before their software :)They really care about you.. it doesn't end on their sales call when they sell you their service - it continues with all of their teams..The ability to talk directly to one of their development team managers, and ask them to develop a feature in their software that does not exist, is priceless!! Their software functionality is super versatile and endless options to optimize the way you list your items and manage them.

Reasons for switching to StoreAutomator

Channeladvisor has the best functionality and there is no doubt about it... BUT:1. They are VERY VERY Expansive and they charge additional commission for your sales.2. The real reason why we left them is that when it comes to thier contracts with you, it doesn't matter how long you were thier customer (6 years!), they just don't care, you pay eveything until the end of the contract EVEN when they don't deliver your service! There is no partnership with them - you feel like you another tiny small business that they don't care about anymore... our account manager was....mmm.. no helping much at all.3. Their support is super slow - it used to be very quick (12-24 hours to respond) and now it takes days.