Tive
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Most Helpful Reviews for Tive
1 - 5 of 48 Reviews
Aaron
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Great Product
Tive has been a helpful resource in addition to our other tracking options. They offer features like Light sensitivity to tell if the trailer has been open, acceleration/gforce measurement in case of accidents or unsafe driving, and even temperature readings if you are moving refrigerated product.
PROSTive uses triangulation between Cell, GPS, and Wifi to accurately track the location of the device. We use them daily for our truckloads.
CONSCan be finicky if you don't place near the tail of the trailer with nothing around the device. If there is any interference the signal is weak and does not track well. Pretty easy to use, but if someone is not familiar with turning on the device they can sometimes be unsure the device is actually on and tracking.
Reasons for switching to Tive
MacroPoint works really well IF the driver has a smart phone and IF the driver is compliant. Many times, if driver has 3g phone or "non-smart phone" there is 0 way to track. Also, even if the driver accepts macropoint link up front, during transit they can turn off the tracking at any time at their own discretion. By using Tive, you eliminate the human element and can directly and accurately track your product.
Chris
Food Production, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Overall Great
Great product and helps a lot....The GPS is a little sketchy because it will show the truck is close but it uses tower to trianglate the actual locations
PROSI ease at which you can setup shipments.
CONSWhile setting up becareful on how many notifications you want...i was getting 2 notifications for every action because i setup Text and email for notifications
Reason for choosing Tive
I havent chosen one over another I actually use both
Daniel
Food Production, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Feedback
Great customer support team to deal with but the issues above made the loggers unworkable
PROSOnline interactive feature of the logger was great. Heaps to reports to generate against a wide range of features e.g temp / humidity etc..
CONSLoggers did not last the full journey. In particular i was using these loggers for my middle eastern shipments. The loggers did not last beyond the Singapore transhipment which was very disappointing considering our customer QA team needed a temperature log to clear the cargo for sale at their shops
Dale
Logistics and Supply Chain, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Driscolls's Tive Review
Overall the experience has been positive. moving forward i would happily continue the use of the Tive system.
PROSAs a person that both confiigures and reviews the data collected from these loggers i liked how easy they were to calibrate for shipments and for stationary monitoring of my coolrooms. also having the addition of being able to track via GPS where my shipments were and record any shock that stock may have taken during transit has made holding freight more accountable for damaged stock.
CONSAs this was a trial started mid season it was a little difficult to start especially as majority of shipments we would use thes loggers for were already completed. however the assistance from [SENSITIVE CONTENT] (our Tive Rep) has been fantastic. for myself i think the only Con was not being able to receive the SMS notifications from loggers.
Reason for choosing Tive
Ease of use and ability to review data without plugging device into computer.
Reasons for switching to Tive
Escavox had a few issues were signal would get lost and some loggers placed in shipments never recorded any data. this was made more difficult when trying to navigate their website that was quite clunky and alot of features had to be set up via a rep meaning things could not be done in a timely manor. with Tiny Tag i still use these for some things as they are a good product however they are time consuming when you have to connect them via usb all the time to your computer to review data.
Jeff
Luxury Goods & Jewelry, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Mission-critical functionality combined with ease-of-use
We have had a great relationship with Tive. We have collaborated on a custom interface between SalesForce and the Tive system, making our daily updates much easier. Whenever we have needed to troubleshoot an issue, the Tive staff has been very responsive and helpful.
PROSThe ability to locate our shipments in transit is vital for our need to have every package arrive safely and in a timely manner. In the current environment, shipping companies are less than perfect at managing their own internal tracking, making it necessary to independently monitor each package.
CONSSome updates would be easier if they could be batched across multiple tracking devices simultaneously, such as setting multiple trackers to report at the same interval.