--- title: "PCS TMS Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of PCS TMS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if PCS TMS is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/tms-express-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Trucking Software](https://www.softwareadvice.com/fleet-management/trucking-dispatch-comparison/) / [PCS TMS](https://www.softwareadvice.com/scm/tms-express-profile/) / PCS TMS Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/tms-express-profile/) Reviews [Alternatives](https://www.softwareadvice.com/scm/tms-express-profile/alternatives/) # PCS TMS User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 248 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.2/5 - Value for money: 4.0/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 119 reviews (48%) - 4 stars: 87 reviews (35%) - 3 stars: 27 reviews (11%) - 2 stars: 7 reviews (3%) - 1 star: 8 reviews (3%) ### Most mentioned pros - It helps maintain accuracy and discipline in daily logs. While there are some areas that could be improved, such as flexibility and ease of navigation, the platform overall serves its purpose well and supports efficient workforce management. - I am a claims adjuster, and PCS TMS is helpful for my work as it keeps load, vehicle, and driver details in one place. - What I liked most about PCS TMS is its user-friendly interface and the way it streamlines daily attendance and time tracking. ### Most mentioned cons - the cost is not realistically aligned with what is delivered or what the system is able to actually do when compared with other service providers. With a limited ability to pull/produce reports -its nearly impossible to customize reports to get everything that is wanted or needed without pulling multiple variations of a report. - Some features are a bit harder to find or just not there, and it can be a little slow at times especially when we’re trying to pull up a lot of information quickly. - Sometimes it gets a little slow on the use because of that it becomes unstable and lack of filters in the research manager. ## PCS TMS customer reviews Showing reviews 1-25 of 248 (page 1). ### Reliable TMS That Streamlines Daily Operations - Overall rating: 5/5 - Reviewer: Yatin K. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with PCS TMS has been positive. The system helps streamline transportation operations by bringing dispatching, load management, invoicing, and reporting into one platform. While there is a learning curve for some advanced features and the interface could be more modern, it has improved efficiency and made day-to-day workflows easier to manage. Overall, it's a reliable solution for transportation and logistics operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is user-friendly and makes dispatching, tracking, and billing much more efficient. It helps streamline daily operations. #### Cons Some advanced features have a learning curve, especially for new users, but they become easier with experience. --- ### Excellent and Highly Reliable Platform for Efficient Operations - Overall rating: 5/5 - Reviewer: akshay v. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with PCS TMS has been excellent. It is a highly reliable and user-friendly platform that makes daily operations smooth and efficient. The real-time updates and well-organized system greatly improve productivity and help manage tasks with ease. Overall, it is a very effective and valuable tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros An exceptionally well-designed and highly intuitive platform, PCS TMS stands out for its seamless performance, outstanding real-time visibility, and efficient workflow management. It significantly enhances productivity and ensures smooth, reliable operations. #### Cons PCS TMS is a strong and reliable platform that makes daily operations easier with its clear interface and real-time updates. However, there are a few areas where it could improve, such as occasional slow performance and making some features easier to access. Overall, it remains very effective and helpful for managing work. #### Reasons for switching to PCS TMS We switched from DOT and Truckstop to PCS TMS to improve efficiency, gain better real-time visibility, and streamline operations with a more reliable and user-friendly system. #### Vendor response Akshay, thank you for the detailed and kind review! We're glad to hear PCS TMS is delivering real-time visibility and keeping your daily operations running smoothly. We appreciate you for choosing PCS! Replied April 2026 --- ### Streamlined Logistics Operations - Overall rating: 5/5 - Reviewer: Kushagra G. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with PCS TMS has been positive. It is user-friendly, efficient, and helps streamline daily transportation and load management tasks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most about PCS TMS is that it makes managing loads and transportation operations more organized and efficient. The platform is easy to use and helps keep important load details, updates, and shipment information in one place. #### Cons What I like least about PCS TMS is that some features can be a little complicated and require extra steps to complete tasks. --- ### Balanced Platform, But Needs Performance and Optimization Improvements - Overall rating: 3/5 - Reviewer: Abdul S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with PCS TMS has been mixed. While the system offers useful features and supports various operational areas such as maintenance and fuel management, its performance can sometimes be slow. From a usability perspective, PCS would benefit from conducting regular monthly or weekly meetings or training sessions with users. Many organizations are not utilizing the platform to its full potential, and with better guidance and optimization, it could significantly support cost control and operational efficiency. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros PCS TMS offers simple and efficient data management, making it easy to track loads in real time. The system is user-friendly, especially for beginners, and helps streamline daily operations without a steep learning curve. #### Cons The system performance is slow, lacks user-level customization options, and offers limited flexibility for third-party app or API integrations. #### Vendor response Hi Abdul, thanks for the thoughtful and honest feedback. You make a great point about training and getting the most out of the platform — we want to make sure your team is fully set up for success. We'd love to connect you with our customer success team to walk through what PCS can do for your operation. Feel free to reach out at customersuccess@pcssoft.com, or we'll be in touch soon. Replied April 2026 --- ### Reliable Transport Management System - Overall rating: 5/5 - Reviewer: Surinder K. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with PCS TMS has been quite good. I’ve been using it in my organization for about a year now, and it has really helped in keeping transport operations more organized. The system is fairly easy to use, and after spending some time with it, handling daily tasks becomes much smoother. Overall, it’s been a helpful tool for managing our routine transport work. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros User friendly anyone can work easily. Easy to use for beginners. Overall, it is a good software to manager warehouse management. #### Cons Overall, it works well, but performance improvements during busy hours would make it even better. Make it more user friendly #### Reasons for switching to PCS TMS The main reason for switching was to have a more organized system for managing our transport operations. PCS TMS brought everything into one platform, which made our daily work easier to handle. #### Vendor response Surinder, thanks for taking the time to leave a review! We're glad PCS has helped bring your transport operations into one place. We hear you and will pass that feedback along. Thanks for being a PCS customer! Replied April 2026 --- ### Good to Great - Overall rating: 5/5 - Reviewer: Tim R. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been partnering with PCS since 2012. Yes, we have looked at the others, and they simply didn't compare without having to get upsold on different modules. PCS checks all the boxes for our growing fleet, which started with 30 trucks. We have added 200 since then and run four different operations on the same platform thats a win for us #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros No real Hardware Required, 100% cloud-based. Staff is very responsive. The mobile app makes the paperwork collection real-time. Deliver today, bill today is goal they got you. #### Cons The fleet maintenance part can be challenging if you have your own repair facilities. They're revamping and tapping their customers for input, which I think is awesome. #### Reasons for choosing PCS TMS pricing and cloud-based, no server required all in one platform #### Reasons for switching to PCS TMS grew out of it and noone uses T cards anymore. --- ### Office Manager - Overall rating: 4/5 - Reviewer: Shalysse R. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Pretty good other than not being able to use reports on our drivers and having to manually run our own reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Having all loads and records in one place. Having an app where the drivers can have all of their load information and they can upload their paperwork. This helps us keep up on billing our customers. #### Cons Reports on the dollar per mile. The app takes over on the bounce miles and our reports are always wrong. If there could be a an option where they do not pull their current location from the app and use the location of the dispatch so we could run accurate reports because we have to do it manually. #### Reasons for choosing PCS TMS Cost was a huge factor and our dispatchers were already familiar with PCS --- ### PCS TMS Review - Overall rating: 3/5 - Reviewer: Roxanne J. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like the ease of the layout as a positive for PCS TMS and a lot of the features are similar to excel with sort and such which is a positive for me. #### Cons One of the things I like the least is that it freezes and then kicks you out quite often even in the middle of processes. It doesn't go back to where you were at, so you have to waste a lot of time figuring out what it did or didn't finish before it kicked you out. #### Reasons for choosing PCS TMS I don't know why PCS TMS was the one chosen as I wasn't here at the time it was decided. #### Reasons for switching to PCS TMS PCS showed it had better features and options than prior TMS --- ### A Practical Solution for Load Management - Overall rating: 4/5 - Reviewer: Abhishek A. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I’ve had a good experience with PCS TMS. It supports daily transportation work well, although some areas could be more streamlined. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Having dispatch, fleet, accounting, and other transportation functions within one system is what I find most useful. #### Cons Occasional performance issues can interrupt the the workflow, although they are not a constant problem. --- ### A Dependable Tool for Managing Transportation Operations - Overall rating: 5/5 - Reviewer: Ankur V. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with PCS TMS has been fairly good. It provides a solid way to manage transportation information and keep daily work organized. The system is dependable, although the user experience could be smoother in a few areas. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that PCS TMS makes it easier to keep track of loads and shipment information throughout the day. Having the details available in one system helps me stay organized and reduces the time spent checking different sources for updates. #### Cons Some parts of the system could be more intuitive. A few screens take extra clicks to get to the information I need, so simplifying the navigation would make the daily workflow more efficient. --- ### Inadequate Reporting - Overall rating: 3/5 - Reviewer: Michelle J. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. When QuickBooks Enterprise is a better reporting program, you know you are missing something important to businesses. Since we can't readily export data from PCS to QuickBooks, we are stuck with using a very expensive "data miner" to get the information needed to run the business. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros The sales staff seems to use it fairly efficiently to schedule loads and follow up with customers. #### Cons Everything related to accounting reporting. I'm an accountant, and it's my job to report results to management. With the incomplete and messy reports that we can download from PCS to Excel we are very limited in our ability to report results. #### Reasons for switching to PCS TMS I understand that PCS was recommended by another transportation company. #### Vendor response Michelle, Thanks for taking the time to share your experience. We’d welcome the chance to connect directly and talk through your current setup and needs with accounting—your input is invaluable as we continue to evolve. Additionally, there may be some training that we can provide to get you working more efficiently. Please contact us at customersuccess@pcssoft.com Replied April 2025 --- ### Safety Manager - Overall rating: 5/5 - Reviewer: John H. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far so good. Would like to see more Motive integrations as they are the #1 ELD provider. It is easier to train drivers to use one platform system vs. having to use 2 systems for dispatching and documents. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The accounting and customizable options. #### Cons Mobile PCS express for drivers. I would like to see these functions integrated into more ELD systems. Specifically Motive. #### Reasons for choosing PCS TMS The accounting software built in. It was also more user friendly for our office staff. --- ### Pcs is a great investment for your Business. - Overall rating: 5/5 - Reviewer: Shekhar S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall pcs makes everything easily accessible and easy to understand and separate list, accounting, Fleets, Bills, Accounts payables, Account receivables, General ledgers, reconciles. and i would recommend it a value for money software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros most i like is it has separate sections for everything, which make easy to communicate, track, Manage data. Give world class security to its customers, and also give good customer support. #### Cons sometimes it lags, after long usages. As sometimes it glitches in bills sections. and also, I recommend it to save data in bills sections if someone forgets to close bill and accidently close PCS. #### Vendor response Shekhar, thank you so much for the kind review and recommendation! We're glad PCS is making it easy to manage accounting, fleet, and everything in between. We appreciate you being a PCS customer! Replied April 2026 --- ### Reliable data processing, excellent collaboration, and outstanding team support - Phoenix Cargo always chooses PCS for its TMS - Overall rating: 5/5 - Reviewer: Sabrina S. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our experience with PCS TMS has been exceptional. The team is incredibly helpful and supportive, always open to new ideas and projects. The maintenance and development teams continuously improve the system, ensuring it meets our needs. PCS serves as our unified database, storing a vast amount of critical data and enabling efficient processing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PCS has been instrumental in our operations with its reliable, accurate, and fast data processing capabilities. The platform makes collaboration effortless and offers multifunctional features, including seamless integration with third-party apps and comprehensive reporting. These functionalities have been crucial in holding our operations together. Special thanks to [sensitive content hidden], who have been incredibly helpful and patient during the development of our recent projects. Their support has been invaluable. Additionally, we appreciate [sensitive content hidden] and the PCS development team's promptness and efficiency in resolving our day-to-day issues. Their responsiveness is highly valued. #### Cons When someone logs in the platform when someone else is using it, it just kicks out the initial user. Maybe before it does that, it should give both users a notification and ask for their input to ask one of them to log out first to let other one use it. --- ### Simple and efficient TMS - Overall rating: 5/5 - Reviewer: Aryan G. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good overall experience. It improves daily operations, though performance and customization can be better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and helps manage loads, tracking, and reports efficiently. Saves time and improves productivity. #### Cons Sometimes slow and not very flexible. A few features need better usability. Also need to work on the research dispatch window. --- ### Does what it needs to do - Overall rating: 4/5 - Reviewer: Michelle P. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. All good. Overall pleased with the program. It would be nice to have the ability to hilight specific lines on the screen so it's easier to find the info I need. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of use and the ability to use multiple screens at once. My favorite feature is the ability to transform any report into a spreadsheet. #### Cons Can't search for the reports that I need to access. At times it's hard to locate what I need. There are some payables on the AP report that I can't get rid of. --- ### PCS Service is good - Overall rating: 4/5 - Reviewer: Christopher A. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good. Would really like to see AI tools built in. Add a better mobile experience as well and it would be rock solid. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I get really good support from [sensitive content hidden]. Generally PCS works really well. The support I get from them makes the difference. #### Cons It is very expensive and it could use a refresh. The refresh was shown to me over a year ago, it would be nice to get it. --- ### Director . - Overall rating: 5/5 - Reviewer: Marcus C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great! Highly recommended . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great company, though not flashy UI, is a solid reliable platform. Great customer support and competent staff. #### Cons I wish PCS offer a solution that would automate loads built into their TMS . --- ### Streamlined Operations with Reliable Support - Overall rating: 5/5 - Reviewer: Gio V. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, PCS TMS has greatly improved our operations. It’s streamlined our logistics, made communication more efficient, and given us better visibility across the board. While there’s always room for small improvements, the benefits far outweigh the downsides. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intuitive and user-friendly interface Excellent customer support Reliable load tracking and dispatching Seamless integration with other tools #### Cons Occasional lag during peak usage times Initial setup took a bit longer than expected #### Vendor response Gio- thank you so much for the detailed and kind review! We appreciate you being a PCS customer! Replied April 2025 --- ### Slow and Outdated - Overall rating: 2/5 - Reviewer: Brad L. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In general, I find it frustrating and time consuming. More things should be automated. The process should be quicker. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The set up is very sequential and logically set out. Everything I need to enter an order is on one screen and easily accessible. #### Cons Speed - I find myself waiting on PCS more than I think I should. I also feel like it should be easier to enter a consignee, by ZIP or address, not just by company name. #### Vendor response Brad, thank you for your honest feedback. We’re actively working on improvements to streamline workflows and reduce the time it takes to get things done. I will be sharing this feedback with our product team. Your input helps us prioritize where to focus next. Replied April 2025 --- ### PCS the new way to go - Overall rating: 3/5 - Reviewer: KERRI C. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. its a good system for beginning companies that do not have savy folks; very basic, trained myself on the app #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros visual of dispatching/loads - EASY customer setup as well; auto populated dates is a plus #### Cons slow to keep up - lots of times i am waiting for the system to catch up to me #### Vendor response Thanks so much for your honest review Kerri! Replied April 2025 --- ### Great Data Storage and Report Generation - Overall rating: 4/5 - Reviewer: Ethan F. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's been a game changer for us in terms of having functional places to store our data and generate useful reports and insights into our business. The maintenance section has also made it so much easier to track what's going on and keep up with the repairs that need to be done in a timely fashion. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The accessibility of your data is very useful, and the ability to generate reports at the click of a button is a game changer. #### Cons The fact that everything is based in US Imperial is unfortunate when you are based in Canada. It would be nice if it had the option to convert to Kilometers. Ive also found the GPS capabilities to be slightly better in other software's. --- ### Southwind Trucking - Foley, Alabama - Overall rating: 2/5 - Reviewer: Gary M. - Verified reviewer: Yes - Industry: Farming - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Cons For over a year now, our driver pay has not calculated correctly. As a result, we have to spend time manually calculating pay and our historical records in PCS are of no use. We have opened a few trouble tickets on the issue, but none of the "fixes" have worked. --- ### Pcs Review - Overall rating: 5/5 - Reviewer: Wes I. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a great experience overall, the software works great, support is always around when needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We really enjoy all in one platform, dispatch and accounting, also security which is now essential now days. #### Cons I just wish there is more ways for dispatchers and customers to interact, there are a lot of improvement on the customer portal that can be achieved also on dispatch communication that can make it easy to trace and track. --- ### controller - Overall rating: 4/5 - Reviewer: john l. - Verified reviewer: Yes - Industry: Farming - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it is good enough to not leave but has its frustrations in reporting and searchability #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that accounting module is included with dispatch #### Cons some reports are not accurate and tough getting solution ## More reviews [Next reviews](https://www.softwareadvice.com/scm/tms-express-profile/reviews/?page=2) --- PCS TMS Reviews, Pros and Cons - 2026 Software Advice