--- title: "PCS TMS Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of PCS TMS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if PCS TMS is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/tms-express-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Trucking Software](https://www.softwareadvice.com/fleet-management/trucking-dispatch-comparison/) / [PCS TMS](https://www.softwareadvice.com/scm/tms-express-profile/) / PCS TMS Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/tms-express-profile/) Reviews [Alternatives](https://www.softwareadvice.com/scm/tms-express-profile/alternatives/) # PCS TMS User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 248 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.2/5 - Value for money: 4.0/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 119 reviews (48%) - 4 stars: 87 reviews (35%) - 3 stars: 27 reviews (11%) - 2 stars: 7 reviews (3%) - 1 star: 8 reviews (3%) ### Most mentioned pros - It helps maintain accuracy and discipline in daily logs. While there are some areas that could be improved, such as flexibility and ease of navigation, the platform overall serves its purpose well and supports efficient workforce management. - I am a claims adjuster, and PCS TMS is helpful for my work as it keeps load, vehicle, and driver details in one place. - What I liked most about PCS TMS is its user-friendly interface and the way it streamlines daily attendance and time tracking. ### Most mentioned cons - the cost is not realistically aligned with what is delivered or what the system is able to actually do when compared with other service providers. With a limited ability to pull/produce reports -its nearly impossible to customize reports to get everything that is wanted or needed without pulling multiple variations of a report. - The main area I find challenging with PCS TMS is that some features can take time to understand, especially for new users. - When QuickBooks Enterprise is a better reporting program, you know you are missing something important to businesses. Since we can't readily export data from PCS to QuickBooks, we are stuck with using a very expensive "data miner" to get the information needed to run the business. ## PCS TMS customer reviews Showing reviews 1-25 of 248 (page 1). ### Simple and Reliable TMS - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with PCS TMS has been good. It makes my daily work easier and helps me keep everything organized in one place. I can easily manage loads, dispatches, tracking, and other important information. It also saves time and reduces the amount of manual work I need to do. The system is easy to use once you get familiar with it. Sometimes, a few features can be confusing or take extra steps, but they are manageable. Overall, PCS TMS is a helpful and reliable tool that makes transportation work more organized and helps me complete my daily tasks more smoothly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I like most about PCS TMS is that it makes daily transportation work easier and more organized. The system is simple to use and helps manage loads, dispatching, tracking, and important information in one place. I also like that it reduces manual work and saves time by keeping everything organized. The clear information makes it easier to follow shipments and stay updated on their status. Reporting features are also helpful for checking performance and making better decisions. Overall, PCS TMS helps improve communication, keeps operations running smoothly, and makes daily tasks more efficient. It is a useful tool for managing transportation activities. #### Cons The main area I find challenging with PCS TMS is that some features can take time to understand, especially for new users. At times, navigating through different screens and finding specific information could be more straightforward. Some processes may also require extra steps, which can slow down daily tasks when handling multiple loads. Occasional system delays or minor technical issues can also affect workflow. However, these challenges are manageable with experience and proper training. Overall, PCS TMS is a useful system, but improving navigation, simplifying certain processes, and making the interface more intuitive would make it even easier and more efficient to use. --- ### Good Visibility and Better Workflow Management - Overall rating: 5/5 - Reviewer: Angel D. - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been smooth and productive. PCS TMS helps me handle transportation tasks in a more structured way and keeps important operational information easy to access. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the visibility PCS TMS provides throughout the transportation process. Having important updates and load information easily available helps me stay informed and manage work more efficiently. #### Cons Some parts of the system take time to get used to, and finding certain options is not always as quick or straightforward as it could be. --- ### A Practical Solution for Load Management - Overall rating: 4/5 - Reviewer: Abhishek A. - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I’ve had a good experience with PCS TMS. It supports daily transportation work well, although some areas could be more streamlined. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Having dispatch, fleet, accounting, and other transportation functions within one system is what I find most useful. #### Cons Occasional performance issues can interrupt the the workflow, although they are not a constant problem. --- ### A Dependable Tool for Managing Transportation Operations - Overall rating: 5/5 - Reviewer: Ankur V. - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with PCS TMS has been fairly good. It provides a solid way to manage transportation information and keep daily work organized. The system is dependable, although the user experience could be smoother in a few areas. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that PCS TMS makes it easier to keep track of loads and shipment information throughout the day. Having the details available in one system helps me stay organized and reduces the time spent checking different sources for updates. #### Cons Some parts of the system could be more intuitive. A few screens take extra clicks to get to the information I need, so simplifying the navigation would make the daily workflow more efficient. --- ### Streamlined Logistics Operations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with PCS TMS has been positive. It is user-friendly, efficient, and helps streamline daily transportation and load management tasks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most about PCS TMS is that it makes managing loads and transportation operations more organized and efficient. The platform is easy to use and helps keep important load details, updates, and shipment information in one place. #### Cons What I like least about PCS TMS is that some features can be a little complicated and require extra steps to complete tasks. --- ### Reliable TMS That Streamlines Daily Operations - Overall rating: 5/5 - Reviewer: Yatin K. - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with PCS TMS has been positive. The system helps streamline transportation operations by bringing dispatching, load management, invoicing, and reporting into one platform. While there is a learning curve for some advanced features and the interface could be more modern, it has improved efficiency and made day-to-day workflows easier to manage. Overall, it's a reliable solution for transportation and logistics operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is user-friendly and makes dispatching, tracking, and billing much more efficient. It helps streamline daily operations. #### Cons Some advanced features have a learning curve, especially for new users, but they become easier with experience. --- ### This is based on my personal experience. - Overall rating: 4/5 - Reviewer: Aakash J. - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using PCS for a long time, and overall, my experience has been very positive. It offers great value for money and stands out for its strong security compared to other software options. The customer support team is highly responsive and consistently provides quick resolutions, which adds to the reliability of the platform. I particularly appreciate the tracking feature, as well as the simple and user-friendly navigation, which makes daily operations much easier. However, one area that needs improvement is the reliability of email notifications. At times, they are not received properly, which can impact operational automation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I’ve been using PCS for a long time and find it to be excellent value for money. Compared to other software, it offers strong security. The customer support team is highly responsive and resolves issues quickly. I especially like using PCS for tracking, and the navigation is simple and user-friendly. #### Cons One issue I’ve experienced with this software is that email notifications are not received reliably, which affects operational automation. --- ### Simple and efficient TMS - Overall rating: 5/5 - Reviewer: Aryan G. - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good overall experience. It improves daily operations, though performance and customization can be better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and helps manage loads, tracking, and reports efficiently. Saves time and improves productivity. #### Cons Sometimes slow and not very flexible. A few features need better usability. Also need to work on the research dispatch window. --- ### “User-Friendly with Scope for Improvement - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with PCS TMS has been positive. The system effectively manages attendance and time tracking, providing clear visibility into working hours and breaks. It helps maintain accuracy and discipline in daily logs. While there are some areas that could be improved, such as flexibility and ease of navigation, the platform overall serves its purpose well and supports efficient workforce management. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about PCS TMS is its user-friendly interface and the way it streamlines daily attendance and time tracking. The system makes it easy to monitor working hours, breaks, and overall productivity with clear and organized data. I also appreciate the real-time updates and accuracy, which help reduce manual effort and improve transparency. #### Cons What I liked least about PCS TMS is that at times the system can feel a bit rigid, especially when handling multiple short breaks or frequent in-and-out entries. It can also be slightly difficult to quickly review or adjust entries, which may impact efficiency. Improving flexibility and making navigation more intuitive would enhance the overall user experience. --- ### PCS TMS: Reliable Logistics Tool with Strong Tracking and Good Value - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, PCS TMS provides a smooth and efficient experience for handling everyday logistics tasks. It works best for businesses that want a simple, reliable, and centralized system without needing heavy customization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PCS TMS is a practical and dependable transportation management system that brings multiple logistics operations into one place. It handles fleet management, tracking, dispatch, and daily operations quite smoothly, making it a useful tool for companies looking to streamline their workflow. One of the strongest aspects of PCS TMS is its real-time tracking and fleet management, which helps in monitoring vehicles, drivers, and shipments efficiently. The system also offers good value for money since it combines several features into a single platform, reducing the need for multiple tools. In terms of security and accessibility, being cloud-based allows users to access the system from anywhere while keeping data relatively secure. The mobile access is helpful, though it’s not as feature rich as the desktop version. Customer support is generally helpful, but sometimes responses can vary depending on the complexity of the issue. Advanced customization and reporting options are some limited. #### Cons Limited customization and advanced reporting Mobile version is less powerful than desktop Customer support can be inconsistent at times May feel restrictive for complex business needs --- ### Excellent and Highly Reliable Platform for Efficient Operations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Warehousing - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with PCS TMS has been excellent. It is a highly reliable and user-friendly platform that makes daily operations smooth and efficient. The real-time updates and well-organized system greatly improve productivity and help manage tasks with ease. Overall, it is a very effective and valuable tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros An exceptionally well-designed and highly intuitive platform, PCS TMS stands out for its seamless performance, outstanding real-time visibility, and efficient workflow management. It significantly enhances productivity and ensures smooth, reliable operations. #### Cons PCS TMS is a strong and reliable platform that makes daily operations easier with its clear interface and real-time updates. However, there are a few areas where it could improve, such as occasional slow performance and making some features easier to access. Overall, it remains very effective and helpful for managing work. #### Vendor response Akshay, thank you for the detailed and kind review! We're glad to hear PCS TMS is delivering real-time visibility and keeping your daily operations running smoothly. We appreciate you for choosing PCS! Replied April 2026 --- ### Balanced Platform, But Needs Performance and Optimization Improvements - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with PCS TMS has been mixed. While the system offers useful features and supports various operational areas such as maintenance and fuel management, its performance can sometimes be slow. From a usability perspective, PCS would benefit from conducting regular monthly or weekly meetings or training sessions with users. Many organizations are not utilizing the platform to its full potential, and with better guidance and optimization, it could significantly support cost control and operational efficiency. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros PCS TMS offers simple and efficient data management, making it easy to track loads in real time. The system is user-friendly, especially for beginners, and helps streamline daily operations without a steep learning curve. #### Cons The system performance is slow, lacks user-level customization options, and offers limited flexibility for third-party app or API integrations. #### Vendor response Hi Abdul, thanks for the thoughtful and honest feedback. You make a great point about training and getting the most out of the platform — we want to make sure your team is fully set up for success. We'd love to connect you with our customer success team to walk through what PCS can do for your operation. Feel free to reach out at customersuccess@pcssoft.com, or we'll be in touch soon. Replied April 2026 --- ### Reliable Transport Management System - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with PCS TMS has been quite good. I’ve been using it in my organization for about a year now, and it has really helped in keeping transport operations more organized. The system is fairly easy to use, and after spending some time with it, handling daily tasks becomes much smoother. Overall, it’s been a helpful tool for managing our routine transport work. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros User friendly anyone can work easily. Easy to use for beginners. Overall, it is a good software to manager warehouse management. #### Cons Overall, it works well, but performance improvements during busy hours would make it even better. Make it more user friendly #### Vendor response Surinder, thanks for taking the time to leave a review! We're glad PCS has helped bring your transport operations into one place. We hear you and will pass that feedback along. Thanks for being a PCS customer! Replied April 2026 --- ### Good to Great - Overall rating: 5/5 - Reviewer: Tim R. - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been partnering with PCS since 2012. Yes, we have looked at the others, and they simply didn't compare without having to get upsold on different modules. PCS checks all the boxes for our growing fleet, which started with 30 trucks. We have added 200 since then and run four different operations on the same platform thats a win for us #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros No real Hardware Required, 100% cloud-based. Staff is very responsive. The mobile app makes the paperwork collection real-time. Deliver today, bill today is goal they got you. #### Cons The fleet maintenance part can be challenging if you have your own repair facilities. They're revamping and tapping their customers for input, which I think is awesome. --- ### Office Manager - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Pretty good other than not being able to use reports on our drivers and having to manually run our own reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Having all loads and records in one place. Having an app where the drivers can have all of their load information and they can upload their paperwork. This helps us keep up on billing our customers. #### Cons Reports on the dollar per mile. The app takes over on the bounce miles and our reports are always wrong. If there could be a an option where they do not pull their current location from the app and use the location of the dispatch so we could run accurate reports because we have to do it manually. --- ### Updates needed - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Many functions take longer to complete since the information does not have any links to flow through the entire load in accounting (aka invoicing all the way to when it is paid). Many functions need to be updated for quicker access. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros System to easy to learn. Reports and EDI invoicing easy to use, documents are easy to change once in the system. #### Cons Unable to drag and drop documents into the system. The look is very outdated and is hard to follow a whole load through to the end without looking on multiple screens. Does not include much information on activity within the system (aka timestamps and users on all screens). --- ### PCS Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Used this TMS for 14 yeas with my company, and 5 years with my previous company. Always received a great product, and great support when needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything I need in one product. Dispatch, accounting, and fuel. #### Cons Would like a lower price point. As a small fleet, not including insurance, this is over 60% of my fixed monthly cost. #### Vendor response William, thank you so much for your honest review! We are happy to see repeat customers use PCS in their new companies. Thank you for being a committed customer! Replied April 2025 --- ### Awful - Terrible customer service - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Bad - Also terrible customer service team - no one communicates. Took forever to have them fix broken things in their system/processes. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing - It really is not user friendly or efficient. They have been saying they are going to cloud for far too long now. Doubt it ever happens. #### Cons Outdated - Not user friendly - very delayed- Not efficient -- #### Vendor response Rachel, I'm so sorry to hear that you're not having a successful experience. I have reached out to our support team to see if there is anything we can do to help. Replied April 2025 --- ### PCS - TMS and Accounting Software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it has been a great experience. PCS is starting to provide more opportunities to customers with the new platform and AI capabilities in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The integration of operating and accounting systems with the drill down feature instantly connection to sources both in operations and in accounting. #### Cons Sometimes the programming assumes 1 scenario and does not address multi scenarios - i.e. carriers changing factoring company where payments are due to prior and future factoring company at same time, multiple drivers on a charter load, financial statement organization - allowing multiple offices to be seen individually on financials with a grand total to allow a manager overseeing multiple offices more visibility. --- ### PCS working well - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Team likes it and we do use it everyday but wish that there were more economical on site training or training modules that are more user friendly. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It has improved efficiencies in our operation and billing programs and there is more to learn. #### Cons Wish there was more training options as we only use about 30% of it. --- ### Looks are outdated but easy to operate. excellent core working. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered overall its nice experience. just need to update the interface. core working is excellent. AI should be incorprated. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy interface make it easy for newcomers as well. easy to analyse large chunk of data at a single glance. #### Cons outdated look and interface. lack of proper sorting. should incorporate AI for enquiries and resolution to avoid agent intervention. #### Vendor response Abhi, thanks for the honest feedback! Glad to hear the core functionality is working well for your team. We're excited to share we now have embedded AI! Please feel free to reach out at customersuccess@pcssoft.com for more info on Cortex AI features. Thanks for being a PCS customer! Replied April 2026 --- ### Pcs is a great investment for your Business. - Overall rating: 5/5 - Reviewer: Shekhar S. - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall pcs makes everything easily accessible and easy to understand and separate list, accounting, Fleets, Bills, Accounts payables, Account receivables, General ledgers, reconciles. and i would recommend it a value for money software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros most i like is it has separate sections for everything, which make easy to communicate, track, Manage data. Give world class security to its customers, and also give good customer support. #### Cons sometimes it lags, after long usages. As sometimes it glitches in bills sections. and also, I recommend it to save data in bills sections if someone forgets to close bill and accidently close PCS. #### Vendor response Shekhar, thank you so much for the kind review and recommendation! We're glad PCS is making it easy to manage accounting, fleet, and everything in between. We appreciate you being a PCS customer! Replied April 2026 --- ### All Around Good System - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience with PCS TMS is that I like the system. It is user friendly. The training is also user friendly and anything you forget you can find in the Help search. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros PCS customer support is great any time we need help we receive it. PCS gives you the ability to have everything you need right at the click of a button with its Data Management. #### Cons Not having the ability to do everything from your keyboard without having to touch a mouse. I think that this could make for a faster and smother process in the system. #### Vendor response Dena, thank you for taking the time to leave a review! We're glad the system and training resources have been easy to use. Great feedback, and we'll pass it along to our team. Thanks for being a PCS customer! Replied April 2026 --- ### Long Time Customer - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is pretty good. Definitely has lots of things that is beneficial for the transportation sector. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Integration with our eld company so it updates our odometer readings daily and the data it can keep for the safety reports. #### Cons Not being able to use it on a tablet or cell phone but rather has to be opened on a desktop or laptop. #### Vendor response Bobbi, thanks so much for the kind words. We hear you and will pass that feedback along to our team. Thanks for partnering with us! Replied April 2026 --- ### PCS REVIEW - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive, since it does what it's supposed to and that about all we can ask for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Overall, the system does everything it's supposed to like 95% of the time which is good. #### Cons 1.New password change: As the admin, I would like to see what other users' passwords are without having to ask or change it in order to gain access to their account to make a change, like if they have a load locked and someone else needs it. 2.Revenue reports with or without accessorial should allow for the specific choosing of which accessorial you want to keep/remove instead of all or none, since certain revenues like lumpers which are just break-even charges may want to be removed potentially. 3. P.O/Reference number not transferring to QuickBooks requires manually entry, 4. Pcs mobile images takes too long to transfer into loads or the index images section. Also, images sent by drivers should also have an option to be sent over to a different section of images for non-load pictures, like repairs or scales if a company chooses to exclude them from specific loads for expense recordings. 5. The fleet tracker feature should be accessible from payroll batches so if any questions about pervious loads/miles are raised, it could be solved from within batches. 6. Old finished payroll batches should have a feature to lock them from certain personal, instead of only completely allowed or not allowed to make changes to payrolls regardless of it being new or old for collusive fraud protection. 7. A report that shows total earnings for any time period wanted for drivers which shows both loads pay, and receipts pay in one report. 8. more detailed analysis on dpm costs and revenues. Lane specific analysis. 9. potential cheaper package offering if certain features are not used. #### Vendor response Andy, Thanks for taking the time to share your direct feedback. We will be sharing this with our product teams to further review. We appreciate the detailed descriptions of what you'd like to see improved! Please contact our support team as well for any training or questions at customersuccess@pcssoft.com Replied April 2025 ---