--- title: "PCS TMS Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of PCS TMS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if PCS TMS is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/tms-express-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Trucking Software](https://www.softwareadvice.com/fleet-management/trucking-dispatch-comparison/) / [PCS TMS](https://www.softwareadvice.com/scm/tms-express-profile/) / PCS TMS Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/tms-express-profile/) Reviews [Alternatives](https://www.softwareadvice.com/scm/tms-express-profile/alternatives/) # PCS TMS User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 248 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.2/5 - Value for money: 4.0/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 119 reviews (48%) - 4 stars: 87 reviews (35%) - 3 stars: 27 reviews (11%) - 2 stars: 7 reviews (3%) - 1 star: 8 reviews (3%) ### Most mentioned pros - It helps maintain accuracy and discipline in daily logs. While there are some areas that could be improved, such as flexibility and ease of navigation, the platform overall serves its purpose well and supports efficient workforce management. - I am a claims adjuster, and PCS TMS is helpful for my work as it keeps load, vehicle, and driver details in one place. - What I liked most about PCS TMS is its user-friendly interface and the way it streamlines daily attendance and time tracking. ### Most mentioned cons - the cost is not realistically aligned with what is delivered or what the system is able to actually do when compared with other service providers. With a limited ability to pull/produce reports -its nearly impossible to customize reports to get everything that is wanted or needed without pulling multiple variations of a report. - Some features are a bit harder to find or just not there, and it can be a little slow at times especially when we’re trying to pull up a lot of information quickly. - Sometimes it gets a little slow on the use because of that it becomes unstable and lack of filters in the research manager. ## PCS TMS customer reviews Showing reviews 1-25 of 248 (page 1). ### Reliable TMS That Streamlines Daily Operations - Overall rating: 5/5 - Reviewer: Yatin K. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with PCS TMS has been positive. The system helps streamline transportation operations by bringing dispatching, load management, invoicing, and reporting into one platform. While there is a learning curve for some advanced features and the interface could be more modern, it has improved efficiency and made day-to-day workflows easier to manage. Overall, it's a reliable solution for transportation and logistics operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is user-friendly and makes dispatching, tracking, and billing much more efficient. It helps streamline daily operations. #### Cons Some advanced features have a learning curve, especially for new users, but they become easier with experience. --- ### Excellent and Highly Reliable Platform for Efficient Operations - Overall rating: 5/5 - Reviewer: akshay v. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with PCS TMS has been excellent. It is a highly reliable and user-friendly platform that makes daily operations smooth and efficient. The real-time updates and well-organized system greatly improve productivity and help manage tasks with ease. Overall, it is a very effective and valuable tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros An exceptionally well-designed and highly intuitive platform, PCS TMS stands out for its seamless performance, outstanding real-time visibility, and efficient workflow management. It significantly enhances productivity and ensures smooth, reliable operations. #### Cons PCS TMS is a strong and reliable platform that makes daily operations easier with its clear interface and real-time updates. However, there are a few areas where it could improve, such as occasional slow performance and making some features easier to access. Overall, it remains very effective and helpful for managing work. #### Reasons for switching to PCS TMS We switched from DOT and Truckstop to PCS TMS to improve efficiency, gain better real-time visibility, and streamline operations with a more reliable and user-friendly system. #### Vendor response Akshay, thank you for the detailed and kind review! We're glad to hear PCS TMS is delivering real-time visibility and keeping your daily operations running smoothly. We appreciate you for choosing PCS! Replied April 2026 --- ### Simple and Reliable TMS - Overall rating: 4/5 - Reviewer: Rozy M. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with PCS TMS has been good. It makes my daily work easier and helps me keep everything organized in one place. I can easily manage loads, dispatches, tracking, and other important information. It also saves time and reduces the amount of manual work I need to do. The system is easy to use once you get familiar with it. Sometimes, a few features can be confusing or take extra steps, but they are manageable. Overall, PCS TMS is a helpful and reliable tool that makes transportation work more organized and helps me complete my daily tasks more smoothly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I like most about PCS TMS is that it makes daily transportation work easier and more organized. The system is simple to use and helps manage loads, dispatching, tracking, and important information in one place. I also like that it reduces manual work and saves time by keeping everything organized. The clear information makes it easier to follow shipments and stay updated on their status. Reporting features are also helpful for checking performance and making better decisions. Overall, PCS TMS helps improve communication, keeps operations running smoothly, and makes daily tasks more efficient. It is a useful tool for managing transportation activities. #### Cons The main area I find challenging with PCS TMS is that some features can take time to understand, especially for new users. At times, navigating through different screens and finding specific information could be more straightforward. Some processes may also require extra steps, which can slow down daily tasks when handling multiple loads. Occasional system delays or minor technical issues can also affect workflow. However, these challenges are manageable with experience and proper training. Overall, PCS TMS is a useful system, but improving navigation, simplifying certain processes, and making the interface more intuitive would make it even easier and more efficient to use. --- ### Balanced Platform, But Needs Performance and Optimization Improvements - Overall rating: 3/5 - Reviewer: Abdul S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with PCS TMS has been mixed. While the system offers useful features and supports various operational areas such as maintenance and fuel management, its performance can sometimes be slow. From a usability perspective, PCS would benefit from conducting regular monthly or weekly meetings or training sessions with users. Many organizations are not utilizing the platform to its full potential, and with better guidance and optimization, it could significantly support cost control and operational efficiency. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros PCS TMS offers simple and efficient data management, making it easy to track loads in real time. The system is user-friendly, especially for beginners, and helps streamline daily operations without a steep learning curve. #### Cons The system performance is slow, lacks user-level customization options, and offers limited flexibility for third-party app or API integrations. #### Vendor response Hi Abdul, thanks for the thoughtful and honest feedback. You make a great point about training and getting the most out of the platform — we want to make sure your team is fully set up for success. We'd love to connect you with our customer success team to walk through what PCS can do for your operation. Feel free to reach out at customersuccess@pcssoft.com, or we'll be in touch soon. Replied April 2026 --- ### Reliable Transport Management System - Overall rating: 5/5 - Reviewer: Surinder K. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with PCS TMS has been quite good. I’ve been using it in my organization for about a year now, and it has really helped in keeping transport operations more organized. The system is fairly easy to use, and after spending some time with it, handling daily tasks becomes much smoother. Overall, it’s been a helpful tool for managing our routine transport work. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros User friendly anyone can work easily. Easy to use for beginners. Overall, it is a good software to manager warehouse management. #### Cons Overall, it works well, but performance improvements during busy hours would make it even better. Make it more user friendly #### Reasons for switching to PCS TMS The main reason for switching was to have a more organized system for managing our transport operations. PCS TMS brought everything into one platform, which made our daily work easier to handle. #### Vendor response Surinder, thanks for taking the time to leave a review! We're glad PCS has helped bring your transport operations into one place. We hear you and will pass that feedback along. Thanks for being a PCS customer! Replied April 2026 --- ### Good to Great - Overall rating: 5/5 - Reviewer: Tim R. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been partnering with PCS since 2012. Yes, we have looked at the others, and they simply didn't compare without having to get upsold on different modules. PCS checks all the boxes for our growing fleet, which started with 30 trucks. We have added 200 since then and run four different operations on the same platform thats a win for us #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros No real Hardware Required, 100% cloud-based. Staff is very responsive. The mobile app makes the paperwork collection real-time. Deliver today, bill today is goal they got you. #### Cons The fleet maintenance part can be challenging if you have your own repair facilities. They're revamping and tapping their customers for input, which I think is awesome. #### Reasons for choosing PCS TMS pricing and cloud-based, no server required all in one platform #### Reasons for switching to PCS TMS grew out of it and noone uses T cards anymore. --- ### Office Manager - Overall rating: 4/5 - Reviewer: Shalysse R. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Pretty good other than not being able to use reports on our drivers and having to manually run our own reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Having all loads and records in one place. Having an app where the drivers can have all of their load information and they can upload their paperwork. This helps us keep up on billing our customers. #### Cons Reports on the dollar per mile. The app takes over on the bounce miles and our reports are always wrong. If there could be a an option where they do not pull their current location from the app and use the location of the dispatch so we could run accurate reports because we have to do it manually. #### Reasons for choosing PCS TMS Cost was a huge factor and our dispatchers were already familiar with PCS --- ### Good Visibility and Better Workflow Management - Overall rating: 5/5 - Reviewer: Angel D. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been smooth and productive. PCS TMS helps me handle transportation tasks in a more structured way and keeps important operational information easy to access. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the visibility PCS TMS provides throughout the transportation process. Having important updates and load information easily available helps me stay informed and manage work more efficiently. #### Cons Some parts of the system take time to get used to, and finding certain options is not always as quick or straightforward as it could be. --- ### A Practical Solution for Load Management - Overall rating: 4/5 - Reviewer: Abhishek A. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I’ve had a good experience with PCS TMS. It supports daily transportation work well, although some areas could be more streamlined. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Having dispatch, fleet, accounting, and other transportation functions within one system is what I find most useful. #### Cons Occasional performance issues can interrupt the the workflow, although they are not a constant problem. --- ### A Dependable Tool for Managing Transportation Operations - Overall rating: 5/5 - Reviewer: Ankur V. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with PCS TMS has been fairly good. It provides a solid way to manage transportation information and keep daily work organized. The system is dependable, although the user experience could be smoother in a few areas. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that PCS TMS makes it easier to keep track of loads and shipment information throughout the day. Having the details available in one system helps me stay organized and reduces the time spent checking different sources for updates. #### Cons Some parts of the system could be more intuitive. A few screens take extra clicks to get to the information I need, so simplifying the navigation would make the daily workflow more efficient. --- ### Updates needed - Overall rating: 3/5 - Reviewer: Kristi R. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Many functions take longer to complete since the information does not have any links to flow through the entire load in accounting (aka invoicing all the way to when it is paid). Many functions need to be updated for quicker access. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros System to easy to learn. Reports and EDI invoicing easy to use, documents are easy to change once in the system. #### Cons Unable to drag and drop documents into the system. The look is very outdated and is hard to follow a whole load through to the end without looking on multiple screens. Does not include much information on activity within the system (aka timestamps and users on all screens). #### Reasons for switching to PCS TMS EDI was not working consistently, customer service slow --- ### PCS Review - Overall rating: 5/5 - Reviewer: William D. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Used this TMS for 14 yeas with my company, and 5 years with my previous company. Always received a great product, and great support when needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything I need in one product. Dispatch, accounting, and fuel. #### Cons Would like a lower price point. As a small fleet, not including insurance, this is over 60% of my fixed monthly cost. #### Reasons for choosing PCS TMS Did not include accounting, or too expensive. #### Vendor response William, thank you so much for your honest review! We are happy to see repeat customers use PCS in their new companies. Thank you for being a committed customer! Replied April 2025 --- ### Awful - Terrible customer service - Overall rating: 1/5 - Reviewer: Rachel F. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Bad - Also terrible customer service team - no one communicates. Took forever to have them fix broken things in their system/processes. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing - It really is not user friendly or efficient. They have been saying they are going to cloud for far too long now. Doubt it ever happens. #### Cons Outdated - Not user friendly - very delayed- Not efficient -- #### Reasons for choosing PCS TMS Accounting side was all included and in 1 system. #### Vendor response Rachel, I'm so sorry to hear that you're not having a successful experience. I have reached out to our support team to see if there is anything we can do to help. Replied April 2025 --- ### PCS - TMS and Accounting Software - Overall rating: 4/5 - Reviewer: Frances C. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it has been a great experience. PCS is starting to provide more opportunities to customers with the new platform and AI capabilities in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The integration of operating and accounting systems with the drill down feature instantly connection to sources both in operations and in accounting. #### Cons Sometimes the programming assumes 1 scenario and does not address multi scenarios - i.e. carriers changing factoring company where payments are due to prior and future factoring company at same time, multiple drivers on a charter load, financial statement organization - allowing multiple offices to be seen individually on financials with a grand total to allow a manager overseeing multiple offices more visibility. #### Reasons for switching to PCS TMS The need for a comprehensive, integrated operating and accounting system with accrual accounting capability. --- ### PCS working well - Overall rating: 3/5 - Reviewer: Chris G. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Team likes it and we do use it everyday but wish that there were more economical on site training or training modules that are more user friendly. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It has improved efficiencies in our operation and billing programs and there is more to learn. #### Cons Wish there was more training options as we only use about 30% of it. #### Reasons for switching to PCS TMS Better aligned with us a TL company over TM which was more LTL --- ### Looks are outdated but easy to operate. excellent core working. - Overall rating: 4/5 - Reviewer: Abhi J. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered overall its nice experience. just need to update the interface. core working is excellent. AI should be incorprated. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy interface make it easy for newcomers as well. easy to analyse large chunk of data at a single glance. #### Cons outdated look and interface. lack of proper sorting. should incorporate AI for enquiries and resolution to avoid agent intervention. #### Vendor response Abhi, thanks for the honest feedback! Glad to hear the core functionality is working well for your team. We're excited to share we now have embedded AI! Please feel free to reach out at customersuccess@pcssoft.com for more info on Cortex AI features. Thanks for being a PCS customer! Replied April 2026 --- ### Pcs is a great investment for your Business. - Overall rating: 5/5 - Reviewer: Shekhar S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall pcs makes everything easily accessible and easy to understand and separate list, accounting, Fleets, Bills, Accounts payables, Account receivables, General ledgers, reconciles. and i would recommend it a value for money software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros most i like is it has separate sections for everything, which make easy to communicate, track, Manage data. Give world class security to its customers, and also give good customer support. #### Cons sometimes it lags, after long usages. As sometimes it glitches in bills sections. and also, I recommend it to save data in bills sections if someone forgets to close bill and accidently close PCS. #### Vendor response Shekhar, thank you so much for the kind review and recommendation! We're glad PCS is making it easy to manage accounting, fleet, and everything in between. We appreciate you being a PCS customer! Replied April 2026 --- ### All Around Good System - Overall rating: 4/5 - Reviewer: Dena H. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience with PCS TMS is that I like the system. It is user friendly. The training is also user friendly and anything you forget you can find in the Help search. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros PCS customer support is great any time we need help we receive it. PCS gives you the ability to have everything you need right at the click of a button with its Data Management. #### Cons Not having the ability to do everything from your keyboard without having to touch a mouse. I think that this could make for a faster and smother process in the system. #### Vendor response Dena, thank you for taking the time to leave a review! We're glad the system and training resources have been easy to use. Great feedback, and we'll pass it along to our team. Thanks for being a PCS customer! Replied April 2026 --- ### Long Time Customer - Overall rating: 4/5 - Reviewer: Bobbi W. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is pretty good. Definitely has lots of things that is beneficial for the transportation sector. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Integration with our eld company so it updates our odometer readings daily and the data it can keep for the safety reports. #### Cons Not being able to use it on a tablet or cell phone but rather has to be opened on a desktop or laptop. #### Vendor response Bobbi, thanks so much for the kind words. We hear you and will pass that feedback along to our team. Thanks for partnering with us! Replied April 2026 --- ### PCS REVIEW - Overall rating: 4/5 - Reviewer: ANDY g. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive, since it does what it's supposed to and that about all we can ask for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Overall, the system does everything it's supposed to like 95% of the time which is good. #### Cons 1.New password change: As the admin, I would like to see what other users' passwords are without having to ask or change it in order to gain access to their account to make a change, like if they have a load locked and someone else needs it. 2.Revenue reports with or without accessorial should allow for the specific choosing of which accessorial you want to keep/remove instead of all or none, since certain revenues like lumpers which are just break-even charges may want to be removed potentially. 3. P.O/Reference number not transferring to QuickBooks requires manually entry, 4. Pcs mobile images takes too long to transfer into loads or the index images section. Also, images sent by drivers should also have an option to be sent over to a different section of images for non-load pictures, like repairs or scales if a company chooses to exclude them from specific loads for expense recordings. 5. The fleet tracker feature should be accessible from payroll batches so if any questions about pervious loads/miles are raised, it could be solved from within batches. 6. Old finished payroll batches should have a feature to lock them from certain personal, instead of only completely allowed or not allowed to make changes to payrolls regardless of it being new or old for collusive fraud protection. 7. A report that shows total earnings for any time period wanted for drivers which shows both loads pay, and receipts pay in one report. 8. more detailed analysis on dpm costs and revenues. Lane specific analysis. 9. potential cheaper package offering if certain features are not used. #### Vendor response Andy, Thanks for taking the time to share your direct feedback. We will be sharing this with our product teams to further review. We appreciate the detailed descriptions of what you'd like to see improved! Please contact our support team as well for any training or questions at customersuccess@pcssoft.com Replied April 2025 --- ### Office Manager - Overall rating: 4/5 - Reviewer: Sarah D. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good software, good customer service, and good IT help. PCS TMS works well for us #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It has everything from dispatch to accounting to fleet is all in the same software #### Cons The biggest con is getting everyone to use the software fully--especially the drivers #### Vendor response Sarah, thanks so much for the kind review! Replied April 2025 --- ### Smooth, Efficient, and Exceptionally Reliable Software - Overall rating: 4/5 - Reviewer: Reet K. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The software is excellent, with only occasional minor technical hiccups. Overall, it runs smoothly and efficiently, making it a highly valuable tool #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent all-in-one software with dispatch,accounting and more features for fast and efficient work. #### Cons One feature i love is the learning material,it provides helpful information and makes it easy to get started. #### Vendor response Reet- thank you so much for the wonderful review! Replied April 2025 --- ### Chief Financial Officer - Overall rating: 4/5 - Reviewer: David R. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The dispatch manager board and that I can filter out data points and customize the board. #### Cons that I can't use on apple products. Would love to be able to use on my macbook. Even if it is via a website #### Vendor response Hi David, thank you for your time sharing your honest feedback. We continue to work on a web-based experience, especially for Apple users! Replied April 2025 --- ### Great Data Storage and Report Generation - Overall rating: 4/5 - Reviewer: Ethan F. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's been a game changer for us in terms of having functional places to store our data and generate useful reports and insights into our business. The maintenance section has also made it so much easier to track what's going on and keep up with the repairs that need to be done in a timely fashion. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The accessibility of your data is very useful, and the ability to generate reports at the click of a button is a game changer. #### Cons The fact that everything is based in US Imperial is unfortunate when you are based in Canada. It would be nice if it had the option to convert to Kilometers. Ive also found the GPS capabilities to be slightly better in other software's. --- ### Great Experience, Great TMS and Great TEAM! - Overall rating: 5/5 - Reviewer: Taip M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with PCS is 8 out of 10. PCS has a dynamic Cloud-based platform, integrates well with other internal systems and PCS’s scalability to cater to all company sizes and industries. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros •PCS TMS is intuitive and user-friendly •Easy to train on and access for all employees #### Cons •At times, the time to execute from A to Z ## More reviews [Next reviews](https://www.softwareadvice.com/scm/tms-express-profile/reviews/?page=2) --- PCS TMS Reviews, Pros and Cons - 2026 Software Advice