TMWSuite software


22 reviews(4.0/5)
22 reviews(4.0/5)

TMWSuite is an on-premise and cloud-based transportation management system for an end-to-end transportation process. It includes order entry, dispatch, rating, invoicing and settlement, maintenance, accounting and real-time management reporting. The order entry module allows users to record information through a single screen, such as pickup location and scheduled pick-up and delivery times. Trip distance and estimated delivery times can be calculated and the dispatch module can be applied to truckload, LTL/crossdock, brokerage and drayage.

TMWSuite reporting features provide a range of pre-defined report templates that allow users to create reports as per the business needs. This provides information from driver utilization to monthly financial statements and maintenance activities to have a visibility over the system. It integrates with third-party applications such as Microsoft Dynamics GP accounting.

It is useful for asset-based, asset-light and freight brokerage transportation service providers. Support is provided via phone and email.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

22 Reviews of TMWSuite

Showing 1 - 20 of 22

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  • Zach from Crestwood

    Specialty: Petroleum, Oil & Gas

    Number of employees: 501-1,000 employees

    September 2018

    Industry leader

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The versatility of this product is above and beyond its competitors. Best bang for your buck period! From dispatch to back office to EDI, TMW is a one stop shop for all your transportation needs.

    Cons

    Because the product is so vast and immersive, enhancement requests seem to take a bit longer, but it’s worth it in the end

    This review was submitted organically. No incentive was offered
    Review Source
  • Shirley from SLM Logistics

    Specialty: Transportation Equipment

    Number of employees: 2-10 employees

    July 2018

    A smart tms system

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is cloud based, so no need to worry when you forget to save before exit. It also connects with multiple loadboards, so our trucks get exposed to a lot of market place, easier for dispatch to get loads.

    Cons

    We are a freight consolidator, so far we have not yet found any kind of software specialized in this funtion, including this software. It will be of great help if we can have some analysis function that can sort out LTL freights to the same destinations, right now we are doing by our own with human brain.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jake from Heritage Transport LLC

    July 2018

    Been using it for a month and has become easier to us every day.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like being able to see what I have on hand in my inventory along with how much cost it is. It's nice to be able and see what tech is working on what unit live time also.

    Cons

    So far the only complaints I have got from my techs is having to hit the post button every time they do something.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Anweiler from Marpole Transport.com

    Specialty: Transportation Equipment

    Number of employees: 51-200 employees

    April 2018

    Have implemented TMW at two companies since 2000

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is the only Dispatch Software I have seen that I wouldn't hesitate to recommend to any company.

    Pros

    Reportability. Data & tables are organized and provide easy downloads or reporting through Crystal reports.

    Cons

    Even though we have now integrated mobile communications with TMW. I found their support some what lacking knowledge when it came to the mobile communications module.

    This review was submitted organically. No incentive was offered
    Review Source
  • Russ from Bozzutos Inc

    Specialty: Food & Beverage

    Number of employees: 1,001-5,000 employees

    April 2018

    My Experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    All that I have worked with at TMW have been great.

    Pros

    The support team is great to work with. Good software, with ease of use. They take suggestions for development and most time use them. Interfacing with other companies software is a great asset.

    Cons

    Time it takes for development, I know it takes many hours to make repairs. Some processes you see from other companies would be great within this software.

    This review was submitted organically. No incentive was offered
    Review Source
  • Beth from Bear Transportation

    Specialty: 3rd Party Logistics (3PL)

    Number of employees: 11-50 employees

    April 2018

    Tmw

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I like that I can open the program multiple times to use more than one load screen and other tabs as well to keep things separate.

    Cons

    You have to manually refresh. The history for previous loads does not include the load number so that is kind of useless.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Joe from Luckey Tanklines LLC

    Specialty: Transportation Equipment

    Number of employees: 11-50 employees

    March 2018

    Great system with lots of info

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great system to use for daily dispatch, easy to keep track of all load, and equipment info, lots of great customizable features to make your dispatch job easier.

    Pros

    Easy to learn, and can keep track of almost anything that you need to know on every truck / trailer / load you have.

    Cons

    I can not think of anything bad to ay about the system, it works perfectly for me dispatching a 20 truck fleet.

    This review was submitted organically. No incentive was offered
    Review Source
  • Tharsanan from University of moratuwa

    Specialty: Electronics

    Number of employees: 2-10 employees

    March 2018

    Best App Development Software that is easy to learn

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It give us a great platform to build more interactive software. It support very fast development by giving a very supportive UI. For the beginners it is very easy to learn and develop very complex applications.

    Cons

    One of the problem i faced is, limited other platform support. its time consuming a bit. should reduce product release frequency.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jonathan from Metro Xpress

    Specialty: Other Nondurable Goods

    Number of employees: 51-200 employees

    March 2018

    Solid performer

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Over all great product, highly recommend.

    Pros

    The customer support, over the years they have been consistently great. When we need support they are there.

    Cons

    originally DOS based some features still have some old traits and limitations, but newer builds continue to improve.

    This review was submitted organically. No incentive was offered
    Review Source
  • Robin from Infobahn Softworld

    Specialty: High Technology

    Number of employees: 51-200 employees

    February 2018

    Great product and partner

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Product functionality great product highly recommended. It also has the ability to pull in external data to create views.

    Cons

    User interface for charting and other functions can be better. Also, there is lack of technical documentation of engines.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Brittany from Chautauqua instatute

    Specialty: Automotive

    Number of employees: 501-1,000 employees

    January 2018

    Great when working. Needs allot of bugs worked out

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Easy to use once you have worked with it for a little bit. Can be used for multiple things needed for logistics management.

    Cons

    Tmw shuts down allot. It takes a little bit for the customer service to get back to you. Needs some major bugs fixed.

    This review was submitted organically. No incentive was offered
    Review Source
  • Sanjeev from Infobahn Softworld

    Specialty: High Technology

    Number of employees: 51-200 employees

    December 2017

    Repeatable Business Automation Using Appian

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It has an automated process that will always work in the same way. No more dependencies on people remembering what needs to be done or how to do it.

    Cons

    Appian is continually improving the product but having to learn new features every 3 months (upgrade schedule) can be a challenge.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Rahul from TechnoHunger

    Specialty: High Technology

    Number of employees: 1 employee

    October 2017

    Code Less and Deploy in second

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Ease of integration to legacy data and systems, with no additional coding required for different UI experiences.
    The modern Tempo UI is clean and responsiveness is built in. You build the UIs once and they render perfectly on virtually any platform.
    Speed of development and power of the tool to integrate with other platforms.

    Cons

    No cons while exploring website but the monotone colors users are used to more pop.
    Make it more smooth so it is easy to handle.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Stephen from Dedicated Logistics

    Specialty: 3rd Party Logistics (3PL)

    Number of employees: 1,001-5,000 employees

    October 2017

    Worst system

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    I would not recommend this sytem to any carrier as it is not support and not very functional.

    Cons

    I have been in thetranportation industry for over 30 years worst system ever used. Way too many pop ups and the speed is seriously slow trying to keep up. Support is minimal.

    This review was submitted organically. No incentive was offered
    Review Source
  • Abdo from System Transport Inc

    Specialty: Transportation Equipment

    Number of employees: 501-1,000 employees

    August 2017

    not for fast paced work environments

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Bottom line with the software is:- if you running large amount of fleet, booking large amount of freight, fast paced work environment where each operator constantly on the phone multi-tasking between 1 – 3 monitors/computers. I would never recommend it. This will change your attitude as the software will decrease your production ability. It’s made to make you Serve it. if you small operating company with small amount of fleet, and if its priced right for you, I would recommend it.

    Pros

    visual.
    colorful.
    Teach extra high level of patience.































































    Cons

    Slow Motion.
    Excessive unnecessary technical errors.
    Excessive amount of steps.
    Cannot utilize the software to serve YOU, the Software utilize YOU to serve it. “It’s like creating the beast that have no control over it”.

    This review was submitted organically. No incentive was offered
    Review Source
  • Chris from Gulick Trucking & Freight

    Number of employees: 201-500 employees

    May 2017

    Barley adequate

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    None that I have figured out today, about as bad as Mcleod.

    Pros

    They offer a hosted solution and have an *expensive* but semi integrated add on CRM module. Most legacy users are still server/premise based however. Their tech support gets an 'A' for effort but 'F' for functionality and follow through.

    Cons

    Very antiquated, this technology has been around since the 80's, nothing *cutting edge* about TMW, and their suite application requires a dozen modules that are each a stand alone program. So you need 4-5 different applications/modules open at all times to do you job. Buggy, has daily glitches that require you to duplicate your work.

    Review Source: Capterra
  • Matthew from FLS Transportation

    January 2017

    TMW Systems - the review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use the TMW System in my office for our operations team and I cannot say it is the best but it is more than adequate overall.

    Review Source: Capterra
  • Miranda from TQ Logistics, Inc.

    Specialty: Trucking: Shipper (private fleet)

    Number of employees: 501-1,000 employees

    January 2017

    You get what you pay for

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If you are looking for a program that gives you the basic, then this is it. Reports a basic and limited but if you are able to get everything in order from the get go then you will be good but if you don't start out on the right path it is hard to get things straight.

    Pros

    Simple.

    Cons

    Too Simple.

  • Nan from Exel

    Specialty: 3rd Party Logistics (3PL)

    Number of employees: 10,000+ employees

    December 2016

    An overall necessary tool for route optimization

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our company transferred from Paragon to this tool about 2 years ago and it is a nice tool to have. We use this a lot primarily in route optimization solutions design.

    Pros

    A lot more functionalities than other routing tools
    Can deal with complex solutions, including layover routes

    Cons

    Expensive
    Hosted remotely on TMW server, so very slow in motion and frequently crashes
    Not user friendly at all.. and a lot of the settings are very confusing or not working properly when complexity level elevates

  • Bill from Wayne Transports

    Specialty: Trucking: Shipper (private fleet)

    Number of employees: 501-1,000 employees

    November 2016

    Software for the future stuck in the past

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A 32 bit single threaded application based upon Borland code written in Powerbuilder that needs as much CPU cycles as you can give it just to run at a normal pace. The UI is confusing, boring, and does nothing to lead a dispatcher from one logical point to another. Because they are trying to sell to every tyupe of trucking out there, it performs equally poorly for all, and requires a year of consultants tweaking it for your business- a process I believe they do to generate revenue per hour.

    Pros

    It ties into the accounting software and imaging software.

    Cons

    Every other aspect of this is bad. It takes users a year to learn it. If you want your dispatchers to stay on paper give them this. Tech support is slow getting back on issues.

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