TMWSuite is an on-premise and cloud-based transportation management system for an end-to-end transportation process. It includes order entry, dispatch, rating, invoicing and settlement, maintenance, accounting and real-time management reporting. The order entry module allows users to record information through a single screen, such as pickup location and scheduled pick-up and delivery times. Trip distance and estimated delivery times can be calculated and the dispatch module can be applied to truckload, LTL/crossdock, brokerage and drayage.

TMWSuite reporting features provide a range of pre-defined report templates that allow users to create reports as per the business needs. This provides information from driver utilization to monthly financial statements and maintenance activities to have a visibility over the system. It integrates with third-party applications such as Microsoft Dynamics GP accounting.

It is useful for asset-based, asset-light and freight brokerage transportation service providers. Support is provided via phone and email.

Fuel dispatch
Fuel dispatch

Fuel dispatch

Fuel transport

Fuel transport

Service request

Service request

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10



25 Reviews of TMWSuite

Overall rating

3.5 / 5 stars

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Fidele from TDR Transport and logistics

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Feedback for installation of TMT

My experience with TMW Systems,it's good,i like the support and consulting that he have with the customers.

Pros

I begin with this software,and i don't know more functionality but about the warrantly management and trucks loads,i like.

Cons

Seriously,I don't begin to work with this.

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2018

Archaic, difficult, and buggy

Pros

I like that the Dispatch board allows the creation of multiple boards; this has made keeping track of certain lanes' operations (such as during peak season) much easier. It also lends itself well to creating reports. Entering loads in Order Entry is relatively simple as well.

Cons

The interface is reminiscent of Windows 95, and not in a good way. It's unattractive and the layout isn't the most intuitive, either. Everything is very clustered together, which can make it difficult to find what you're looking for. Additionally, it's prone to freezing and crashing on a fairly regular basis, sometimes not even allowing a user access for up to an hour or more. It's been my least favorite software to work with, unfortunately.

Review Source: Capterra
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Functionality

October 2018

Basic TMS System

Basic TMS system, but crashes so often and has limited technology. Our company is getting rid of TMW soon and getting a new TMS system.

Pros

Allows you to do most functions needed for brokering a load. Very basic and easy to understand the basic uses of Dispatch, Order Entry and File Maintenance.

Cons

Crashes constantly and kicks you out completely, almost daily. There are constant issues with sending documents or retrieving data like Lane History.

Review Source: Capterra

Zach from Crestwood

Industry:  Petroleum, Oil & Gas

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Industry leader

Pros

The versatility of this product is above and beyond its competitors. Best bang for your buck period! From dispatch to back office to EDI, TMW is a one stop shop for all your transportation needs.

Cons

Because the product is so vast and immersive, enhancement requests seem to take a bit longer, but it’s worth it in the end

Review Source

Shirley from SLM Logistics

Industry:  Transportation Equipment

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

A smart tms system

Pros

It is cloud based, so no need to worry when you forget to save before exit. It also connects with multiple loadboards, so our trucks get exposed to a lot of market place, easier for dispatch to get loads.

Cons

We are a freight consolidator, so far we have not yet found any kind of software specialized in this funtion, including this software. It will be of great help if we can have some analysis function that can sort out LTL freights to the same destinations, right now we are doing by our own with human brain.

Review Source

Jake from Heritage Transport LLC

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Been using it for a month and has become easier to us every day.

Pros

I like being able to see what I have on hand in my inventory along with how much cost it is. It's nice to be able and see what tech is working on what unit live time also.

Cons

So far the only complaints I have got from my techs is having to hit the post button every time they do something.

Review Source: Capterra

Anweiler from Marpole Transport.com

Industry:  Transportation Equipment

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Have implemented TMW at two companies since 2000

This is the only Dispatch Software I have seen that I wouldn't hesitate to recommend to any company.

Pros

Reportability. Data & tables are organized and provide easy downloads or reporting through Crystal reports.

Cons

Even though we have now integrated mobile communications with TMW. I found their support some what lacking knowledge when it came to the mobile communications module.

Review Source

Russ from Bozzutos Inc

Industry:  Food & Beverage

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

My Experience

All that I have worked with at TMW have been great.

Pros

The support team is great to work with. Good software, with ease of use. They take suggestions for development and most time use them. Interfacing with other companies software is a great asset.

Cons

Time it takes for development, I know it takes many hours to make repairs. Some processes you see from other companies would be great within this software.

Review Source

Beth from Bear Transportation

Industry:  3rd Party Logistics (3PL)

Number of employees:  11-50 employees

Ease-of-use

Functionality

April 2018

Tmw

Pros

I like that I can open the program multiple times to use more than one load screen and other tabs as well to keep things separate.

Cons

You have to manually refresh. The history for previous loads does not include the load number so that is kind of useless.

Review Source

Joe from Luckey Tanklines LLC

Industry:  Transportation Equipment

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Great system with lots of info

Great system to use for daily dispatch, easy to keep track of all load, and equipment info, lots of great customizable features to make your dispatch job easier.

Pros

Easy to learn, and can keep track of almost anything that you need to know on every truck / trailer / load you have.

Cons

I can not think of anything bad to ay about the system, it works perfectly for me dispatching a 20 truck fleet.

Review Source

Tharsanan from University of moratuwa

Industry:  Electronics

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Best App Development Software that is easy to learn

Pros

It give us a great platform to build more interactive software. It support very fast development by giving a very supportive UI. For the beginners it is very easy to learn and develop very complex applications.

Cons

One of the problem i faced is, limited other platform support. its time consuming a bit. should reduce product release frequency.

Review Source

Jonathan from Metro Xpress

Industry:  Other Nondurable Goods

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Solid performer

Over all great product, highly recommend.

Pros

The customer support, over the years they have been consistently great. When we need support they are there.

Cons

originally DOS based some features still have some old traits and limitations, but newer builds continue to improve.

Review Source

Robin from Infobahn Softworld

Industry:  High Technology

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Great product and partner

Pros

Product functionality great product highly recommended. It also has the ability to pull in external data to create views.

Cons

User interface for charting and other functions can be better. Also, there is lack of technical documentation of engines.

Review Source

Brittany from Chautauqua instatute

Industry:  Automotive

Number of employees:  501-1,000 employees

Ease-of-use

Customer support

Functionality

January 2018

Great when working. Needs allot of bugs worked out

Pros

Easy to use once you have worked with it for a little bit. Can be used for multiple things needed for logistics management.

Cons

Tmw shuts down allot. It takes a little bit for the customer service to get back to you. Needs some major bugs fixed.

Review Source

Sanjeev from Infobahn Softworld

Industry:  High Technology

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Repeatable Business Automation Using Appian

Pros

It has an automated process that will always work in the same way. No more dependencies on people remembering what needs to be done or how to do it.

Cons

Appian is continually improving the product but having to learn new features every 3 months (upgrade schedule) can be a challenge.

Review Source

Rahul from TechnoHunger

Industry:  High Technology

Number of employees:  1 employee

Ease-of-use

Functionality

October 2017

Code Less and Deploy in second

Pros

Ease of integration to legacy data and systems, with no additional coding required for different UI experiences.
The modern Tempo UI is clean and responsiveness is built in. You build the UIs once and they render perfectly on virtually any platform.
Speed of development and power of the tool to integrate with other platforms.

Cons

No cons while exploring website but the monotone colors users are used to more pop.
Make it more smooth so it is easy to handle.

Review Source

Stephen from Dedicated Logistics

Industry:  3rd Party Logistics (3PL)

Number of employees:  1,001-5,000 employees

Ease-of-use

Functionality

October 2017

Worst system

I would not recommend this sytem to any carrier as it is not support and not very functional.

Cons

I have been in thetranportation industry for over 30 years worst system ever used. Way too many pop ups and the speed is seriously slow trying to keep up. Support is minimal.

Review Source

Abdo from System Transport Inc

Industry:  Transportation Equipment

Number of employees:  501-1,000 employees

Ease-of-use

Functionality

August 2017

not for fast paced work environments

Bottom line with the software is:- if you running large amount of fleet, booking large amount of freight, fast paced work environment where each operator constantly on the phone multi-tasking between 1 – 3 monitors/computers. I would never recommend it. This will change your attitude as the software will decrease your production ability. It’s made to make you Serve it. if you small operating company with small amount of fleet, and if its priced right for you, I would recommend it.

Pros

visual.
colorful.
Teach extra high level of patience.































































Cons

Slow Motion.
Excessive unnecessary technical errors.
Excessive amount of steps.
Cannot utilize the software to serve YOU, the Software utilize YOU to serve it. “It’s like creating the beast that have no control over it”.

Review Source

Chris from Gulick Trucking & Freight

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2017

Barley adequate

None that I have figured out today, about as bad as Mcleod.

Pros

They offer a hosted solution and have an *expensive* but semi integrated add on CRM module. Most legacy users are still server/premise based however. Their tech support gets an 'A' for effort but 'F' for functionality and follow through.

Cons

Very antiquated, this technology has been around since the 80's, nothing *cutting edge* about TMW, and their suite application requires a dozen modules that are each a stand alone program. So you need 4-5 different applications/modules open at all times to do you job. Buggy, has daily glitches that require you to duplicate your work.

Review Source: Capterra

Matthew from FLS Transportation

Ease-of-use

Value for money

Customer support

Functionality

January 2017

TMW Systems - the review

We use the TMW System in my office for our operations team and I cannot say it is the best but it is more than adequate overall.

Review Source: Capterra

Displaying 1 - 20 of 25 reviews