TOTALogistix TMS

RATING:

4.6

(13)

About TOTALogistix TMS

TOTALogistix from Aptean has brought the efficiencies of a robust TMS to small and midsized shippers. TOTALogistix TMS is a powerful proprietary shipping engine with a user-friendly interface; enabling employees even those without any logistics experience to generate instant cost savings without compromising service. Avoid WISMO (where is my order) calls thanks to the TMS interconnected systems. TOTALaccess will pull relevant order data from the ERP and provide all your carrier options with transit times across modes giving you the power to choose. When the order is shipped, the system will automatically notify your customer and provide them with tracking information. Your service can now be proactive about managing orders and their status.
With a  single click TOTALaccess TMS allows you to pick the right carrier, and the right mode every time. It's no longer left to chance or complex math.

TOTALogistix TMS Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for TOTALogistix TMS

1 - 5 of 13 Reviews

User Profile

Val

Verified reviewer

Sporting Goods, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

The first company in this category that is invested in our success

To have a business partner monitor usage of the software and follow up proactively after a new feature gets used just a few times to make sure everything is well is how it should be, but alas... The only time I have seen this happen is from TLX customer success team.

PROS

Software is only as good as developers who enhance and improve it. TLX does it well.

CONS

Estimating was loose & goose, surprises appeared into implementation.

Reasons for switching to TOTALogistix TMS

Horrible support and feature development by Process Weaver

Sarah

Consumer Goods, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

An Exceptional Resource

Our Account Manager [SENSITIVE CONTENT HIDDEN] is amazing. She has worked on a host of projects for us to customize this software to fit our business model and we are highly satisfied!

PROS

One of the best aspects of this software is the quoting tool. Prior to adding this option, I had to send out numerous emails as well as track the freight quotes coming back. This new feature has been a tremendous time-saver and has made me more productive overall. Additionally, our shipping department has benefitted immensely from the integration of BOL automation. Prior to this, they were handwriting BOL's and have commented on how professional their work looks now; not to mention the time savings it has brought them!

CONS

Our team at TLX has worked tirelessly to iron out any kinks we have experienced along the way so I really have very little to complain about. If I had to choose something I would eliminate the logout feature until after hours. I have been in the middle of a quote and it has kicked me off. It is very easy to get back on but, that is the only small issue I have at times.

Fernando

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2022

FSI Review - Fernando B.

User experience is good for the most part. Any service issues are answered immediately.

PROS

The software serves its purpose. Very customizable for the business need.

CONS

We still need a inhouse solution to auto print documents after obtaining signatures.

JAMES

Machinery, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

EASY TO USE SOFTWARE

I enjoy using this system and recommend it to anyone looking for a TMS.

PROS

I like the simplicity of the software. It is created in a very straightforward manner allowing me to create and tender shipments for international, LTL, and FTL, collect or prepaid shipments to different pools of carriers.

CONS

The only thing is that the format allowed for international numbers needs to be improved, but that is it.

Denise

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Review of TMS

Overall this product has increased our productivity for daily shipments and made us more competitive in our market.

PROS

TMS is vital to our daily shipping needs. We get last minute turn arounds and we can make this happen with use of this software.

CONS

Sometimes we have updates that have not yet synced with the software and this sometimes causes frustrating when you are working against the clock.