It has been a great experience working with reps. Whenever there is an issue or add-on, they are always quick with their replies and provide prompt solutions.

The software is customizable to our individual needs.

The look of the software could be a bit more updated.

The product has functionalities similar to popular ERP systems like SAP. So it it's easy to integrate with SAP systems. The product supports Excel file integrations. We are able to export data from our system in Excel format and send it via FTP. Suppliers get email alerts of new orders and are able to provide response to the purchase orders. Also, we communicate goods received information through a GRN data feed. This feature is very useful for suppliers as they immediately know if there are any short receipts. They need not wait until the invoice payment date to find that the invoice will not be paid as there were quality issues in receiving.

I can say that adding more features like reverse auction or e-bidding will help to make the product full featured.

Once you know how the system works it is easy to work with.

All the glitches it runs into. Too many tabs to click through and rememebering to update or not for certain features like rejecting an order.

We've been working with Amazon for over year on the Vendor Central side. Our order volume has grown and the weekly PO count grew in the dozens with more than 50 total line items. It became a lot to manage and took a lot of time to complete. We searched for EDI solutions but many were custom built from scratch and would've cost us tens of thousands. Our systems are all online but nothing available was plug and play. We found TPSynergy and went through their intro demo. It almost seemed too good to be true. Shortly after we signed up and began the onboarding process. Within a few weeks all of the tests were done and we were live. We are now a couple weeks into it and all seems to be going well. We've needed a few adjustments along the way and the response time from TPSynergy has been excellent. We would highly recommend this for anyone looking for an EDI solution.

We have been using TPSynergy for over a year now to connect to our customers and get their POs through EDI. TPSynergy does a great job providing a one stop solution for order management, shipping (connects to all shipping companies), printing labels, managing inventory, getting sell through information from customers, invoicing, etc.. This is the only product we have seen that incorporates all this functionality in one place. TP Synergy team is also very proactive with customer support, and always willing to make enhancements to the product based on our needs. Excellent time saver for us. Would definitely recommend working with this software and company.

TPSynergy solution was implemented by ERP Integrations, their India office. The team took extra efforts to study our requirements, map their solution to our process, and deploy the solution. They trained our vendors well so that vendors were able to understand the system and follow the process.

Actually, there is not much to complain about this product or vendor. Good product and good service overall.

This product is easy to use for our suppliers. Customer support from the TPSynergy team is very good.

It does not have accounting features. Otherwise, we would have used one system as both ERP and Supply Chain Management. Now we need to use one software as ERP and TPSynergy as SCM software. TPSynergy's team should try to make the software accounting ready.

The ease of completing purchase orders over 100 lines

The many issues and delayed timing in EDI

We are using TPSynergy for more than last 6 months to connect to our EDI Customers. EDI orders comes through TPSynergy and we do shipping and invoicing. Customer support from TPSynergy team is good. They respond to our emails in time. TPSynergy removes data entry work and improves our operational efficiency. Recommended Software for EDI Integrations

TPSynergy provides a common system for our suppliers. We are able to provide the vendors timely communication about purchase orders, schedules and goods receipts. They developed the integration between our ERP System and the Vendor portal.

Nothing specific, as I have not seen any issues as of yet.

Tpsynergy is a good fit for a company fulfilling the amazon vendor central orders of more than 100 lines in a PO, however if they can make more upgrades to their software it would be even more better

Ease of use easy to create labels user friendly

issue with submitting invoices issue with submitting taxes

TPSynergy configured our EDI connection to Amazon vendor central. They were technically knowledgeable and knew the EDI connections well. Their technical support was forthcoming and helping customers. We recommend TPSynergy.