Track-POD

RATING:

4.7

(130)

About Track-POD

Track-POD is a single-dashboard solution to all of your last-mile logistics challenges. 1. Optimize thousands of deliveries and collections at once. 2. Print shipping labels and scan barcodes for orders and items. 3. Document partial delivery and overdelivery for B2B logistics. 4. Customize Proof of Delivery template and share live tracking links with customers. 5. Access 2 years of analytics, driver stats, and built-in reports. 6. Deliver in full & on time, every time. Thanks to the intuitive interface of our web and mobile apps, we can guarantee same-day implementation and smooth integration with your systems.

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Track-POD Pricing

A 7-day free trial is available for the first 3 drivers and 300 delivery tickets, after which pricing is as follows: Standard: $29 a month per driver/vehicle billed annually OR $35 month-to-month Advanced: $49 a month per driver/vehicle billed annually OR $59 month-to-month Advanced Plus: $69 a month per driver/vehicle billed annually OR $79 month-to-month Enterprise: Contact Track-POD for Enterprise pricing. $19 a month per driver if billed annually.

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

Route Planning Software
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Track-POD Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Track-POD

1 - 5 of 129 Reviews

User Profile

Pavlos

Verified reviewer

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

A great toolkit for delivery services

PROS

This software is easy to use with many features that can make your life easier. You can see all your orders and routes on the map. So planning becomes child's play. It gives a very detailed analysis of your working day/period. The support team is great. Quick responsive and willing to help. Track-POD loosens your hands and really helps you control your delivery business.

CONS

There could be an improvement with the shipping labels.

Vendor Response

Hi Pavlos, Thank you for sharing your positive experience with Track-POD, we're happy to know it helps you excel.

Replied September 2022

Usman

Building Materials, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

Best option to begin with

Set up with our order management system took a bit of time using Zapier, but the track pod customer services where very helpful. We use this software daily for 3-4 vans constantly on the road around the country. A few minor teething problems, but we receive a reply within 24 hours and have experienced that they actually listen and implement our ideas.

PROS

We are able to drag and drop routes and quickly optimise where our vans are going

CONS

For retailers like ourselves, it would really help if we had a tracking number that works on a website like “aftership”. This way the customer service emails would reduce as customers tend to patiently wait as long as they can see a tracking showing in transit.

Reason for choosing Track-POD

Track-pod was the most competitively priced when we started off with one van. The user interface is very simple and can really reduce workload.

John

Building Materials, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed September 2022

Not good for those with mixed sized consignments. Ideal for those that ship a specific size

Disappointing

PROS

Route planning works for us but that’s about it. Customer support very poor.

CONS

Volume/weight variances vastly reduces automation of daily functions and creates a huge amount of human interaction/workload

Reason for choosing Track-POD

We thought it could do what we wanted

Xyaria

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Track-POD User Review

PROS

Track-POD allows me to better mobilize my team and eliminate a lot of paperwork allowing us to digitize the delivery aspect of the business.

CONS

TRack-POD's routing optimization is not geared and developed enough for my country/region. So sometimes the routes suggested are not the best routes for delivery.

Reason for choosing Track-POD

I know we tested 2 other platforms alongside Track-POD before the software was implemented to our business, but Track-POD came out as the superior platform as it held all of the qualities we needed in one platform.

Vendor Response

Thank you, Xyaria, for your positive review and valuable feedback on Track-POD. We're glad it has streamlined your delivery process and emerged as the best choice among the platforms you evaluated. We take your comments on routing optimization seriously and are working on enhancements to better serve your region. Your insights are crucial for our improvement, and we appreciate your support and recommendation.

Replied February 2024

Matthew

Logistics and Supply Chain, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Great tool for managing zero emission deliveries

Track-POD is a cornerstone of our business. Almost every issue we've encountered has been resolved quickly and efficiently by the support team - including implementing a new option through the development team

PROS

The proof of delivery and routing built in to the software, especially the ability to route as bicycles is exactly what we needed.

CONS

We've not been successful in getting the mobile managing app to work for us. I wish there was only 1 rather than 2 different front ends for order entry.

Reason for choosing Track-POD

Simplicity of pricing structure, free trial with sufficient time to fully understand the product, quality of solution

Vendor Response

Hi Matthew, Thank you for sharing your experience with Track-POD. We're proud to know it serves the zero emissions cause.

Replied September 2022