All QuickBooks eCommerce Reviews
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NZILU
Verified reviewer
Broadcast Media, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Besides some shortcomings, QuickBooks remains the best and user friendly for small businesses
Reasons for Switching to QuickBooks Commerce: It is user friendly and worth the cost.
PROSOverall: It is user friendly. I definitely recommend QuickBooks to small businesses. Pros: With QuickBooks, accountings task are simple, for it has weekly and monthly report templates. With QuickBooks, you can add a variety of additional features through plugins which you can access at a small fee.
CONSCons: I once experienced some customization error, that took time to be resolved. However, I suggest they should create more options in the customizable templates in that users can or change the name of their invoices if an error occurs.
Mashudu Hilary
Computer Software, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
QuickBooks Commerce Review
I have realized that QuickBooks has saved me a lot of time and has increased my productivity significantly. It is very easy to use and I am overall satisfied. I really cannot complain.
PROSQuickBooks has been very helpful in creating and managing invoices and other financial documents ever since I started using it. It's very easy to use and the minimal amount of time I took in mastering the art of creating invoices with this platform is just unbelievable. I have been using QuickBooks in a small financial institution and ever since, deadlines are met and time has been saved leaving me with plenty to do other things for my business. The navigation on the software is very easy and I have found that the institution is more organized since using this software. It's very informative and user friendly, I cannot recommend it enough.
CONSOne thing that I found to be a bit of a disadvantage is the installation process of the software. It was a bit challenging for me to install the software and I had to call in someone for help. On top of this, a strong internet connection was required during the process of which the place where I was had poor access so this factor was a bit challenging.
Reasons for switching to QuickBooks eCommerce
I find QuickBooks to be much easier and user friendly. And the display is better.
Scott
Retail, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2020
Looks good from the outside but crap under the hood
The software has some decent functionality in the inventory syncing between sales channels and purchase orders, product creation. But this would be a pretty expensive option for just inventory syncing.
CONSWhere to start... The back end reporting is the worst I have ever come across in any system. You cant run any type of clear order reporting, my accountants (two different ones) had to manually look at each order to reconcile payments for their wholesale module because there is no proper order reporting. When you ask TradeGecko about any gaps in reporting or any other lack of functionality they ask you to 'submit a feature request'. I submitted 11 of them over 1 year and have not heard back on any of them. Toerh negatives: You can not enter in any custom shipping amounts in the system. You can not enter in a ship to address when creating a new order for any drop ship orders, you have to go in a create a whole new customer in a different section of the system then go back into the order just to use a 1 time shipping address. You can't print or even export your inventory count reconciliation report... I have to take screenshots and then paste to excel just so I can have a report to investigate from... and these are just a few of the major gaps with this system. The support is worse that the gaps, there is no one to call you can only email them and it often takes weeks before you get a response and often the only response you get is to 'submit a feature request'. Save your money but more importantly save you time and look for another option.
Reason for choosing QuickBooks eCommerce
Price.
Samuel
Pharmaceuticals, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Everything is more secure thanks to cloud services. One of the best advantages is not needing to pur
Mostly With Excel, it took me an hour or more to complete my inventory management; however, Quickbook only took me about half as long. Less time spent on work means more time for my family and other activities. I am really grateful that I discovered this program since it helps me live better and streamlines my workday.
PROSWith the online version of 08, it's simple to always have the most recent updates. The ability to share files is the precise tool an accountant needs to simply communicate the information required to maintain your books and submit your taxes. If you ever need it, you may easily access QuickBook loan funds as well as the 2008 paycheck through the program. Access is advantageous whenever and anywhere.
CONSSome processes' naming conventions are a little intimidating until you figure out exactly where they are and what they are called. Features may be moved as a result of the upgrades, making it more challenging to discover them. There are occasionally problems with the online connectivity, as there are with any cloud-based applications.
Reasons for switching to QuickBooks eCommerce
Mostly With Excel, it took me an hour or more to complete my inventory management; however, Quickbook only took me about half as long. Less time spent on work means more time for my family and other activities. I am really grateful that I discovered this program since it helps me live better and streamlines my workday.
Joel
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Great Software
I really like the software and Customer support is always very helpful in every aspect.
PROSReporting is good. It is also easy to use. Integrates with other software easily.
CONSThere is not a payment integration that syncs with wholesale orders or on site sales.
Reasons for switching to QuickBooks eCommerce
Quickbooks was to clunky and didn't integrate (and I didn't need the accounting part).
Vendor Response
Thanks for the review Joel, we are pleased you find our platform easy to use, do check our our knowledge center on TradeGecko Payments.
Replied February 2020
Joseph
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
It's not just a great option for us, it's the best option! It's stress free and so easy to use.
Oh! I love this software, it has been the best for me so far, It's so easy and friendly, stress free and intelligent, so i think i'm sticking to this app, I love it!
PROSThe B2B eCommerce Platform doesn't give any stress, it works smoothly. It looks simple but very effective, the features are so outstanding and intelligent, we love this software.
CONSI have experienced a little bit of updating issues, i had to wait for some days to update, also it looks like the technical team doesn't work on weekends to reply to my questions. So an improvement in these would be great!
Reasons for switching to QuickBooks eCommerce
Excel was a little bit stressful and time consuming.
Benjamin
Textiles, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
QuickBooks the efficient an effective running of a company
It has enabled the easy, efficient, and effective management of the company integrating every function hence internal controls can easily be affected.
PROSEasy access to all areas in the system. You can integrate every aspect of your company. Fast, easy, and efficient stock-take. Customer support and services are helpful.
CONSThe theme for the software is a bit bright making the eyes strain as brightness control is not very effective.
Reasons for switching to QuickBooks eCommerce
Quickbooks have more functionalities that are easily integrated and controlled. All aspects of the company are fully covered in ane software.
Leilani
Accounting, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
GREATEST UTILIZATION of ECOMMERCE SOFTWARE to MANAGE !!!!!!!!
It definitley is worth its value and has delivered results for this kind of software. easy to manage and understand and so far has been a great positive addition for my Company.
PROSManeuvering through each feature is quite impressively easy. This software is highly resourceful and its Value is off the charts. A much needed and integrated platform for my company and has delivered results within.
CONSDefinitely could be a bit overwhelming with the many selection of features and options and so forth...more so for smaller businesses and what not. could be trimmed down a little but over all its been great.
Reasons for switching to QuickBooks eCommerce
I found that this product software functions and is easier to manipulate into my daily tasks of managing business flow revenues, etc.
Meagan
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
Quickbooks eCommerce
Now that we have automated everything, we no longer have to go through the hassle of filing paperwork, with the possibilities of losing the file or misplacing one. Quickbooks has made it easier to keep track of orders and inventory left in stocks. We are able to order more inventory efficiently.
PROSInventory management is excellent. So far, my company has had no problems with this.
CONSThere isn't anything to dislike. Quickbooks eCommerce is an amazing product and my company is grateful for them.
Reason for choosing QuickBooks eCommerce
The reviews and ratings for Quickbooks eCommerce were higher than those of the alternative products.
Andrew
Verified reviewer
Sporting Goods
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
Reviewed July 2015
Trade Gecko works well and is getting better everyday
From the time I started working with Trade Gecko, they have made a lot of efforts to improve their system. My business is 65 years old, at first I got the feeling that the developers knew nothing about proper business practices. Although it took some time, their customer service reps have finally figured out that I know what I'm talking about. I tested many different inventory companies before settling with Trade Gecko. TradeGecko was the best option.
PROSMostly anything can be done through csv. Supports multiple price lists (selling and cost) Supports multiple currencies Able to sync with multiple sales channels Able to sync different price lists to different sales channels (initial setup has to be done by TG to get this to work) ie you can have Wholesale and retail websites with different prices and manage it from TG Syncs sales and PO's with QBO Canada
CONSFor $200 per month, I would like to have phone support, not just email support. If I want to make changes in bulk, I have to download the entire database, make changes to the bulk SKU's and then re-upload it. Working with the entire database in csv is very dangerous and has caused problems for me. I would like to see them improve this feature. Only allows one supplier per item. Most tasks are easy to do and learn. For advanced users, there are several little hidden features / obstacles that were difficult to figure-out, and left me wondering why didn't they tell me. There are a few limitations that I have to work around and live with, but I believe with time TG will fix them. For example, you cannot input your own landed cost. You have to use their built in system that calculates landed cost from the PO. This is a huge headache; not all costs associated with a PO are payable to the supplier ie Transport, Duty, Broker Fees, Graphic Artist, etc.
Vendor Response
Dear Andrew, Thanks for the great review! We are glad that you chose TradeGecko out of the many options available. We are always looking to improve the system, and will definitely be sure to pass the feedback on. Have a great day! Regards, Alicia TradeGecko
Replied July 2015
david
Design, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed May 2020
Its generally good, but has some big shortcomings
No phone numbers to speak to anyone on the normal plans. Email support meant that 50% of problems were solved. Support emails go to a generic desk, so its difficult to continue a conversation with the same person. Or for one person to take control of a problem and help solve it.
PROSLive updating of bundle quantities to our shopify store is very good The sync speed to shopify is good The usability of the software is good It can handle multiple currencies well
CONSThe actual core of the product - keeping track of inventory is not as robust as it needs to be. We have had many problems of bad syncing with shopify and xero. My opinion is tradegecko is the weak link. Sales are fine. Returns edits and exchanges are bad. So your stock numbers are out. If you edit an order in shopify at all - then tradegecko will not update. So your stock numbers are out. We also had problems where we made stock takes in tradegecko and they would not sync to xero. Support by email is very cumbersome. The second unforgivable problem is that you cannot report on consumption of SKU's if they are sold within a BOM. Tradegecko admit this is bad for an inventory management solution. They pass the buck to a program called inventory-planner which is actually excellent. You cannot plan incoming stock dates on a per product basis. Only on a per purchase order basis. So you end up reverting to excel for part shipment planning. It is not easy to export a whole order book for a single supplier and manage multiple invoming batches.
Reason for choosing QuickBooks eCommerce
Ease of use. We are likley changing to Netsuite.
Melonie
Financial Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
QuickBooks is the most efficient and powerful accounting software for growing businesses
I loved the flexibility that is provided on multiple devices that way I could record keep at any time or place.
CONSThe customer service in regards to queries on the software could be faster in their response time
Reasons for switching to QuickBooks eCommerce
I wanted software that was more efficient at accounting rather than to manually be doing all processes. It made the complexities of record-keeping a lot easier.
KATIE
Wholesale, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
5 STAR
I've enjoyed using TG for several years now.
PROSEase of use. I also appreciate the quick customer service correspondence.
CONSI have no complaints. I find this program very easy to use and it is intuitive.
Reasons for switching to QuickBooks eCommerce
We needed a program to help us account for inventory.
Vendor Response
Its great when we hear that our long term customers continue to rate our platform so highly, and our customer service team appreciate the shout out. Thanks for the review, Team TradeGecko
Replied February 2020
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
Enhance Your Product Quality and Timely Delivery with QuickBooks Commerce
My overall experience with QuickBooks eCommerce has been highly positive and rewarding. The software has proven to be an invaluable tool for managing my e-commerce operations efficiently and effectively
PROSQuickBooks Commerce simplifies the order management process, from order capture to fulfillment. The intuitive interface enables easy order processing, tracking, and fulfillment, ensuring timely and accurate delivery to customersQuickBooks Commerce caters to businesses of various sizes and adapts to their evolving needs. Whether you're a small startup or an established enterprise, the software scales alongside your business growth.
CONSAs with any robust software, there can be a learning curve associated with using QuickBooks Commerce. Initially, navigating through the various features and settings might require some time and effort to fully grasp. However, the platform does provide helpful resources such as tutorials and support documentation to assist users in getting up to speed
Reasons for switching to QuickBooks eCommerce
One of the primary motivations behind the switch was the desire to have a unified platform that seamlessly integrates my e-commerce operations and financial management. QuickBooks eCommerce provides a comprehensive suite of features that cover both aspects, eliminating the need for separate systems and reducing the chances of errors or discrepancies in data synchronization
Kristof
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2017
Basic plan
- Add additional languages: dutch / french / german - Make own translations / rename possible (example: products and variants being able to change/rename or translate to own choice) - Tradegecko support: receive an email confirmation when opening a new ticket or replying in a ticket. Only replies by tradegecko are email notified. I, for example, open the same ticket 3 times in a row as it disappeared after a couple of minutes with any feedback = it appears that the support team moved the ticket for further investigation and there for it was disappearing in my account (MY ACTIVITIES)
PROSFast and reliable website / webportal = cloud based Ipad app Intelligence functions Magento connection Had a problem with the Magento stock status, took a while to explain, understand and proceed but an adjustment by the tech team saved us = so big ups for standing open for malfunctions/adjustments!
CONS- Limited magento connection: not fully supported (tax class / discounts / excl tax price / visibility setting / categories) - 3PL Exporter: sales invoices = 5 templates available but not 1 of them contains all data. For European law we need to extract a monthly overview of all the invoices included company name/company number / total price/tax price / tax class. In order te get this data I need to export basic and quickbooks template and then mix 2 complex CSV files... Would be an improvement to provide an template that contains all data of provide custom template on request. - branding & identity: limited invoice text = Terms and Conditions? - branding & identity: there is no preview function to see the different Document Specific Settings when making an adjustment - inventory products: import new products = not able to include the re-order points (CSV) = manually editing afterwards - inventory products: update existing products = not able to change the re-order points in bulk (CSV) - inventory products: bulk actions = there is no publish to magento feature (publish to underlaying variants) - inventory variants: there are no selection boxes at the left (like with the products) = not possible to bulk edit variants / publish to magento / publish to B2B - B2B eCommerce Platform not available for the basic plan, why does it show up in the menu left and in the product edit/bulk edit screens?
Yusuf
Chemicals, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
QuickBooks e-commerce a must-have!!!
Overall QuickBooks e-commerce is a very helpful tool that allows me to track, locate and calculate in-house inventory. I would recommend it to any business that wants to be able to collect and share critical business information in a clear and professional manner.
PROSI really like that it's easy to share information with accountants. I also like how powerful the inventory management feature is.. this really makes it easy for me to track incoming and outgoing inventory. This allows me to efficiently be able to calculate in dollars how much inventory left in a day and how much inventory was received in a day.
CONSI just wish they would allow more users with each plan. It's fine when used by small businesses but when you get into global businesses we really need to be able to add more users per plan.
Reasons for switching to QuickBooks eCommerce
Recommended by management.
Jason
Verified reviewer
Internet, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2021
Great Product - Extremely Poor Execution by Intuit
The messaging and lack of effort to keep customers happy has been nothing short of disappointing. The messaging was very offputting. What company says they are sunsetting product and offers links to GetApp and other software review sites to transition? Odd. I've talked to a couple people at Intuit and they have no idea what this product does or how it works. I now have to unravel this mess and make decisions knowing that my current provider essentially does not want me as a customer anymore unless I want to start with a fresh instance and import customers and product, but not any sales data. Making business decisions starts with data and if you don't have data in a business management system, you're swinging in the dark.
PROSQuickBooks Commerce, formerly TradeGecko is a great product. Essentially, what this product provides is a business management system; a hub to manage inventory, purchasing, orders, products, etc. I have used it for 2 years and grew my business in a sustainable manner, thanks in part to Tradegecko/QuickBooks Commerce. The problem here starts when a company like Intuit acquires such a product and tries to put their stamp on it and make it part of their suite of products. The only reason to consider QuickBooks Commerce at this point is if you are starting a new company. If you have any sales history, not sure why you would want to use the product.
CONSThere are little things here and there that have popped up but overall, I was happy. The problem I have is what happened over the past 45 days by Intuit; they are sunsetting current product. I've been part of an acquisition and I understand things change. What I have a problem with is that they have no good way to transition current (paying customers) to the 'new' product. Have historical data such as orders/purchase orders, etc. that you want to pull in? Nope. Let's be honest, the data model is exactly the same or strikingly similar. THEY JUST DON'T WANT TO HELP YOU. They were previously able to pull in historical data and they have documentation online (still) that indicates that customer service can help import data for you. I do not use any 'complicated' modules in this product but they are totally unwilling to help even noting that this type of messaging is still in their help docs. That being said, for a company with previous sales and history, I don't know why you would want this product, especially if you use something like Inventory Planner to help forecast, which relies on such data. Pretty obvious that someone at Intuit made the brilliant decision to not help current customers.
alpha
Music, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2021
"A solid foundation for simple bookkeeping"
For bookkeeping and payment processing, I use QuickBooks. It enables me to send invoices with an online payment link and to grant access to my accountant so that he may prepare my taxes every year.
PROSWhat do you enjoy the most? QuickBooks is one of the most widely used accounting programs, and with good reason. There are numerous tools available to assist you in getting started or troubleshooting problems that may occur in your company. Inventory management, accounts payable/receivable, billing/invoicing choices, and other fantastic features may all be modified.
CONSRecommendations to people who are thinking about buying the product: There are less expensive options that provide nearly the same job. The only disadvantage is that QuickBooks is so widely used in the accounting world that switching to another platform is difficult. [SENSITIVE CONTENT] gathered and hosted the review.
Laura
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2016
Great ordering software
Im a consultant for a small but quickly growing company that creates goods and wholesales them. The company needed ordering software to track sales order drafts, orders, and invoices, as well as partial payments and partial shipments. The inventory has LOTS of variables. We needed a solution that could interact with online, but could also be done by hand since so much of the business is done face to face. We needed something easy to use and attractive to look at that had good reporting and also graphs. It was hard to find software that wasn't solely linked to an online store. We're gradually adding a scanning barcode system for inventory, too, and are glad that will interact with trade gecko seamlessly.
PROSIt really hits ALL the main points of what we need, especially the partial shipments and payments as well as item variables. It integrates with several other types of software. It's helped the business tremendously, and the data on sales is fantastic in streamlining where to put our efforts, what to stock, etc.
CONSSome functionality isn't there....small things you notice when you use this everyday like we do. i.e. Reports print on multiple pages, for example, but don't have the dates and title of report on each page, or even at the top of the report. You need to screen shot graphs in order to print them. And needing to duplicate orders in order to edit them after finalization. Set up is overall fairly straightforward, but some aspects, if you make a mistake you have to start all over again. Since we had no idea of our costing when we got this software going, we didn't set it up correctly.
Sterling
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed August 2015
Outstanding Customer Service and the Most Versatile Supply Chain Management Solution I've Found
Trade Gecko has been a dream for my small business, and starting early has allowed us to track growth as we venture into national sales. I can't wait to look back over our records and watch how much we've grown in a few years. TG has offered us above-standard integration of inventory management as well as our costs of purchase orders, which factor into profit reports per item over time as a "Moving Average Cost" (MAC). As a manufacturer, wholesaler and retailer, we have been able to use this and the "Buy Price" per Purchase Order to track our cost of goods (basically, we calculate that externally and mark it in the Buy Price of an item in a fresh Purchase Order - the MAC is adjusted over time to reflect profit margins as cost of goods varies by batch). One of the most exciting things about TG is their dedication to growth, which is based almost entirely off of customer feedback. We're very excited to watch the development of TG's manufacturer tracking services, which hopefully soon will allow us to calculate and track cost of goods by individual ingredient. As enthused community participants, TG has also given us beta access to cutting edge services that have already cut out our need for other 4th/5th party subscriptions. I feel like eventually TG will be our all around blanket production & sales management interface, and I look forward to that. For now, it's still more versatile than any other SCM solution I've tested, at least without paying $2,000+/mo, and as far as I can tell TG will remain useful as we grow through our business plan and even incorporate. TG has also allowed us to seamlessly integrate with our complex Woo Commerce shopping cart, which we use across multiple sales channels within a Word Press server. TG can track sales back to the individual channel and automate reports to our customers that reflect the proper brands and stores. This has been invaluable to our growth and expansion, and will continue to be for years to come. If you're frustrated and can't figure out which SCM or inventory management solution to choose in the vast sea of services, if nothing else try TG for their outstanding customer support. My favorite part about TG is that no matter what I need to know, figure out, or sometimes even invent, the staff is extremely patient and they know the interface in and out ' I've yet to try to do something within reason that couldn't be done, and it's never taken a CSR more than 2 days to thoroughly teach me how to do it.
Vendor Response
Dear Sterling, Thank you for the awesome review! We are glad that TradeGecko has helped your business to grow, and we are happy to hear that the features have helped you to save valuable time in your business. We truly appreciate your support, and will be sure to continue to improve our product to serve your needs!
Replied August 2015
Jason
Chemicals, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Great software, easy to use
It saves us time, reduces employee workload.
PROSTradegecko streamlines the entire process from making quotations to collecting payments. Everything is automated. We sell specialty chemicals for researchers (universities and companies) which still place orders by emailing/faxing PDF POs, requiring manually entering order information. The software is very easy to use and saved us time.
CONSThe software does not allow many customization by individual users. Pretty much all features are universal. Different users always need customization to fit their needs. TradeGecko should create many options that allow each user to select, customize functions. For example, there is no option to change the name of invoices, Proforma Invoice vs Invoice, which should be a basic feature for users to deal with organizational customers.
Reason for choosing QuickBooks eCommerce
It is simple to use and implement. And it is very cost effective.
Vendor Response
Thanks for your review. We appreciate the feedback as we are always striving to improve our Product for our merchants. We'll have your account manager reach out to discuss this further, as users are able to customise Invoices.
Replied July 2020
Steven
Machinery, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Great piece of software
Does what it says it does on the tin and is a cracking piece of software. Looks greats and getting around it is pretty easy. Customer service is good and always at hand to help but the software just works so didn't need much help setting it up
PROSQBC was so easy to manage and implement, running purchasing, sales orders, invoices, shipping and payments. we are now in the process of linking this product to woocommerce and QBO. Powerful piece of software. I was up and running on a live version straight away after the 14 days trial where I spent that time learning what the system could do. Highly recommend it. Good customer service..
CONSWould like more flexibility on reports and you need to remember to reload/refresh when you've made changes. Not able to run customers with a credit limit
Reason for choosing QuickBooks eCommerce
More to offer
Reasons for switching to QuickBooks eCommerce
QBO was unable to generate sales orders and only quotes, It also didn't have the facility of back order process like QBC
samer
Tobacco, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Great system for our expanding business.
The top benefit is that we have all the information we need for every customer of ours right in one place. As well as how easy it is to add new items to our inventory and keep track of them as they come and go.
PROSI like the user friendly design, you just follow the steps such as create a customer, create a sales order, create a purchase order for any items that you are out of stock in, receive your purchase order items so it updates your inventory, adjust all items in customer sales order accordingly, once these have been done you finalize the order and email the invoice to your customer. Once all these steps have been completed and you received payment from the customer you mark the order as paid, and that is it you are now finished.
CONSI was kind of just thrown into using this software not knowing anything about it, so it was a little difficult to understand how it is meant to be used. I did not have a lot of spare time to play around with it at first, but once we did mess with it we found that it does actually do almost everything for you.
vuyo
Computer Software, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Should You Use QuickBooks Commerce for Your Business?
Overall, I found that QuickBooks Commerce is a great tool for small businesses. The software is easy to use and has a lot of features that can help streamline your business. However, there are a few drawbacks. First, the monthly price can be a bit pricey for some small businesses. Second, there have been some reports of customer service issues. But overall, I think QuickBooks Commerce is a great tool for small businesses.
PROS1. QuickBooks Commerce offers a comprehensive suite of tools to help businesses manage their finances, inventory, and customers. 2. The software is easy to use and navigate, even for those with little accounting experience. 3. QuickBooks Commerce integrates with a number of popular business applications, making it easy to manage all your business needs in one place. 4. The software offers a variety of features that can be customized to fit the specific needs of your business. 5. QuickBooks Commerce offers excellent customer support, with a team of experts available to answer any questions you may have. 6. The software is affordably priced, making it a great option for small businesses on a tight budget.
CONSThere are a few negatives to consider before using QuickBooks Commerce for your business. First, it is a bit more expensive than other accounting software solutions on the market. Second, it can be difficult to use if you don't have any experience with accounting software. Third, the customer service isn't always the best. Fourth, there have been some reports of data loss with this software. Finally, it doesn't offer as many features as some of its competitors.
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Efficient arrangements In a single platform
This is the industry standard software. It is stress free logging in from anywhere and keeping records updated, nice and easy. This software is value for money!
PROSThe discount reference system is excellentSimple incorporation with banks and various forms of paymentIt gives an extensive bookkeeping package to my small businessEasy to use
CONSIt limits the number of usersInformation isn't generally backed-up so there is risk losing dataSystem crashes once in a while but not too frequently
Reasons for switching to QuickBooks eCommerce
Because Quickbooks is so much easier to use