All QuickBooks eCommerce Reviews
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NZILU
Verified reviewer
Broadcast Media, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Besides some shortcomings, QuickBooks remains the best and user friendly for small businesses
Reasons for Switching to QuickBooks Commerce: It is user friendly and worth the cost.
PROSOverall: It is user friendly. I definitely recommend QuickBooks to small businesses. Pros: With QuickBooks, accountings task are simple, for it has weekly and monthly report templates. With QuickBooks, you can add a variety of additional features through plugins which you can access at a small fee.
CONSCons: I once experienced some customization error, that took time to be resolved. However, I suggest they should create more options in the customizable templates in that users can or change the name of their invoices if an error occurs.
Vincent
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Really userfriendly, excellent for small businesses
I am in the fitness Ecommerce as well as selling fitness program and supplements. Quickbooks helps me with nearly everything that i was doing on Excel before.. Now I have everything on 1 software. It is easy to use and it is way easier and less time consuming using this software compare to Excel. I highly recommand it.
PROSI recommend this software to anybody who is looking for an easier way to manage their businesses. If you are looking to open an online business, this is probably one of the easiest way to do it. I am not a huge technology person and this platform is really userfriendly, I haven't had problems, but if I had any the support services is there to support you in real time, in a lot of languages. I speak french, english and spanish and the app can help me in any of those languages.
CONSI haven't see any issue yet with this software.. I think that maybe add more feature on the app to make it similar to the computer version.
Reasons for switching to QuickBooks eCommerce
A friend talk to me about Quickbooks and I tried it for a free trial at first to see how it was and I absolutely loved it. At the end of the trial I decided not to go back to my Excel Sheet and simply use this software that already built everything I needed.
Rafael
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed July 2016
A bad software package
I appreciate TradeGecko’s effort to have a competitive software package, but their offering is still far away from that. Their programming skills seem questionable since the company I work for had to hire and pay for our own programmer that would fix their problems… So we can have a reliable service Seems that their marketing strategy is to make it very compatible (see the list of add-ons above); hence, marketableas “compatible”. I appreciate that too; however, Tradegecko seems to be implementing what they know… I question what that is, including but not limited to accounting procedures, programming, warehouse operations or work experience. These are some of the problems I have had so far because I have to use this software: Returns can only be attached to an invoice, so if the customer does not provide the original invoice number, we can’t do anything in TradeGecko – adjust in QB and then we have to adjust the quantities in TradeGecko. NOTE that our customers are retailers so if their clients return an item they are also clueless. Still ongoing problem. We run a sales history report to show invoices paid within a time period, the report returns invoices created on said time period that are paid. New problem, but the report used to work. We want a sales report showing all sales reps in one report, we can only run reports showing one sales rep at a time or all sales without sales rep information. Ongoing problem. Connectivity is very slow, we are in the U.S. running Windows 10 desktops and don’t know where their servers are. Still ongoing problem We have to refresh the screen every time we enter information, otherwise the new data may not update on it’s own. It can take anywhere from 10-30 seconds before I stop seeing the “logging into your account hello[user]”. Still ongoing problem Inventory turnover is very important, but they don’t offer a default report showing stock valuation per date. It’s either today’s information or we have to add a code string at the end of another report to see the value at a specific date. Ongoing problem I'm not disputing the positive reviews, just would like to know if any of the readers have the same problems I have AND how you solved them, if ever.
PROSKeeps track of complex items and variants Integrates with QB Manages a lot of useful information
CONSConstructively, spend more time making of it a decent product, then spend the time making it more compatible Slow system response Lack important reports Requires that the client hires and pays on their own pocket a programmer to solve some problems Little consideration to real work scenarios (like merchandise returns) Very INFLEXIBLE They have good data, but don't know how to manage data
Vendor Response
Hi Rafael, Thanks for the feedback and I know some of the team are working on this with you but let me just give some more detail here, 1. Returns - we do currently only support returns against an invoice as we want to make sure we associate any movement of goods against a sales order, we're evaluating if there's another method we should support with this. 2. Sales history report - we've made some big changes and improvements to the intelligence section of TradeGecko and we're making some more improvements to give more flexibility around invoice dates / payment due dates etc., 3. Sales rep report - yep, we don't offer a great solution for this right now, it's on the todo list. 4. Connectivity - our servers are based in the USA (hosted on AWS), so not sure about any latency or speed issues, would love to dive more into this. 5. We're currently working on inventory turnover and more general supply chain metrics and will make sure to update you asap Thanks again and my apologies that I can't solve all of your issues, but happy to give complete transparency on progress to delivering more of the functions that you're looking to run your growing business. I know Priscilla has been in touch and do get back to her or me if there's anything I can do to help, Best, Cameron CEO, TradeGecko
Replied July 2016
Mashudu Hilary
Computer Software, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
QuickBooks Commerce Review
I have realized that QuickBooks has saved me a lot of time and has increased my productivity significantly. It is very easy to use and I am overall satisfied. I really cannot complain.
PROSQuickBooks has been very helpful in creating and managing invoices and other financial documents ever since I started using it. It's very easy to use and the minimal amount of time I took in mastering the art of creating invoices with this platform is just unbelievable. I have been using QuickBooks in a small financial institution and ever since, deadlines are met and time has been saved leaving me with plenty to do other things for my business. The navigation on the software is very easy and I have found that the institution is more organized since using this software. It's very informative and user friendly, I cannot recommend it enough.
CONSOne thing that I found to be a bit of a disadvantage is the installation process of the software. It was a bit challenging for me to install the software and I had to call in someone for help. On top of this, a strong internet connection was required during the process of which the place where I was had poor access so this factor was a bit challenging.
Reasons for switching to QuickBooks eCommerce
I find QuickBooks to be much easier and user friendly. And the display is better.
Joel
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Great Software
I really like the software and Customer support is always very helpful in every aspect.
PROSReporting is good. It is also easy to use. Integrates with other software easily.
CONSThere is not a payment integration that syncs with wholesale orders or on site sales.
Reasons for switching to QuickBooks eCommerce
Quickbooks was to clunky and didn't integrate (and I didn't need the accounting part).
Vendor Response
Thanks for the review Joel, we are pleased you find our platform easy to use, do check our our knowledge center on TradeGecko Payments.
Replied February 2020
Samuel
Pharmaceuticals, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Everything is more secure thanks to cloud services. One of the best advantages is not needing to pur
Mostly With Excel, it took me an hour or more to complete my inventory management; however, Quickbook only took me about half as long. Less time spent on work means more time for my family and other activities. I am really grateful that I discovered this program since it helps me live better and streamlines my workday.
PROSWith the online version of 08, it's simple to always have the most recent updates. The ability to share files is the precise tool an accountant needs to simply communicate the information required to maintain your books and submit your taxes. If you ever need it, you may easily access QuickBook loan funds as well as the 2008 paycheck through the program. Access is advantageous whenever and anywhere.
CONSSome processes' naming conventions are a little intimidating until you figure out exactly where they are and what they are called. Features may be moved as a result of the upgrades, making it more challenging to discover them. There are occasionally problems with the online connectivity, as there are with any cloud-based applications.
Reasons for switching to QuickBooks eCommerce
Mostly With Excel, it took me an hour or more to complete my inventory management; however, Quickbook only took me about half as long. Less time spent on work means more time for my family and other activities. I am really grateful that I discovered this program since it helps me live better and streamlines my workday.
Joseph
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
It's not just a great option for us, it's the best option! It's stress free and so easy to use.
Oh! I love this software, it has been the best for me so far, It's so easy and friendly, stress free and intelligent, so i think i'm sticking to this app, I love it!
PROSThe B2B eCommerce Platform doesn't give any stress, it works smoothly. It looks simple but very effective, the features are so outstanding and intelligent, we love this software.
CONSI have experienced a little bit of updating issues, i had to wait for some days to update, also it looks like the technical team doesn't work on weekends to reply to my questions. So an improvement in these would be great!
Reasons for switching to QuickBooks eCommerce
Excel was a little bit stressful and time consuming.
Benjamin
Textiles, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
QuickBooks the efficient an effective running of a company
It has enabled the easy, efficient, and effective management of the company integrating every function hence internal controls can easily be affected.
PROSEasy access to all areas in the system. You can integrate every aspect of your company. Fast, easy, and efficient stock-take. Customer support and services are helpful.
CONSThe theme for the software is a bit bright making the eyes strain as brightness control is not very effective.
Reasons for switching to QuickBooks eCommerce
Quickbooks have more functionalities that are easily integrated and controlled. All aspects of the company are fully covered in ane software.
Meagan
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
Quickbooks eCommerce
Now that we have automated everything, we no longer have to go through the hassle of filing paperwork, with the possibilities of losing the file or misplacing one. Quickbooks has made it easier to keep track of orders and inventory left in stocks. We are able to order more inventory efficiently.
PROSInventory management is excellent. So far, my company has had no problems with this.
CONSThere isn't anything to dislike. Quickbooks eCommerce is an amazing product and my company is grateful for them.
Reason for choosing QuickBooks eCommerce
The reviews and ratings for Quickbooks eCommerce were higher than those of the alternative products.
Andrew
Verified reviewer
Sporting Goods
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
Reviewed July 2015
Trade Gecko works well and is getting better everyday
From the time I started working with Trade Gecko, they have made a lot of efforts to improve their system. My business is 65 years old, at first I got the feeling that the developers knew nothing about proper business practices. Although it took some time, their customer service reps have finally figured out that I know what I'm talking about. I tested many different inventory companies before settling with Trade Gecko. TradeGecko was the best option.
PROSMostly anything can be done through csv. Supports multiple price lists (selling and cost) Supports multiple currencies Able to sync with multiple sales channels Able to sync different price lists to different sales channels (initial setup has to be done by TG to get this to work) ie you can have Wholesale and retail websites with different prices and manage it from TG Syncs sales and PO's with QBO Canada
CONSFor $200 per month, I would like to have phone support, not just email support. If I want to make changes in bulk, I have to download the entire database, make changes to the bulk SKU's and then re-upload it. Working with the entire database in csv is very dangerous and has caused problems for me. I would like to see them improve this feature. Only allows one supplier per item. Most tasks are easy to do and learn. For advanced users, there are several little hidden features / obstacles that were difficult to figure-out, and left me wondering why didn't they tell me. There are a few limitations that I have to work around and live with, but I believe with time TG will fix them. For example, you cannot input your own landed cost. You have to use their built in system that calculates landed cost from the PO. This is a huge headache; not all costs associated with a PO are payable to the supplier ie Transport, Duty, Broker Fees, Graphic Artist, etc.
Vendor Response
Dear Andrew, Thanks for the great review! We are glad that you chose TradeGecko out of the many options available. We are always looking to improve the system, and will definitely be sure to pass the feedback on. Have a great day! Regards, Alicia TradeGecko
Replied July 2015
david
Design, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed May 2020
Its generally good, but has some big shortcomings
No phone numbers to speak to anyone on the normal plans. Email support meant that 50% of problems were solved. Support emails go to a generic desk, so its difficult to continue a conversation with the same person. Or for one person to take control of a problem and help solve it.
PROSLive updating of bundle quantities to our shopify store is very good The sync speed to shopify is good The usability of the software is good It can handle multiple currencies well
CONSThe actual core of the product - keeping track of inventory is not as robust as it needs to be. We have had many problems of bad syncing with shopify and xero. My opinion is tradegecko is the weak link. Sales are fine. Returns edits and exchanges are bad. So your stock numbers are out. If you edit an order in shopify at all - then tradegecko will not update. So your stock numbers are out. We also had problems where we made stock takes in tradegecko and they would not sync to xero. Support by email is very cumbersome. The second unforgivable problem is that you cannot report on consumption of SKU's if they are sold within a BOM. Tradegecko admit this is bad for an inventory management solution. They pass the buck to a program called inventory-planner which is actually excellent. You cannot plan incoming stock dates on a per product basis. Only on a per purchase order basis. So you end up reverting to excel for part shipment planning. It is not easy to export a whole order book for a single supplier and manage multiple invoming batches.
Reason for choosing QuickBooks eCommerce
Ease of use. We are likley changing to Netsuite.
Dericka
Utilities, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Quikbook has some flaws but it is still the best for small businesses.
Very sattisfied because you give all the tools to get your business up and running.
PROSI love sll the features about it. It saves you alot of time and productivity is very clear and understanding. Its highly recommended.
CONSI would say some of the features can be implemented more because some of them just dissapeared but overall im happy.
Reasons for switching to QuickBooks eCommerce
Simply because its not suitable for some businesses.
Lufunda Richardson
Publishing, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
QuickBooks Commerce is still the best software despite its few flaws.
QuickBooks Commerce has enabled us to easily reach and connect with our clients thereby increasing our sales.
PROSThe multi currency feature has been quite impactful on our everyday business processes and it has been quite easy to use.
CONSI like every feature on this software, and am still taking some time to explore on other features. I wouldn't say they are difficult to use though.
Reasons for switching to QuickBooks eCommerce
We wanted to explore other means of making our everyday business processes easier and faster as well as improving our sales.
Karan
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
"Value for money"
With Quickbooks, I can generally see how my business is doing. I can keep track of my costs, sales, inventories, financial reports, and other crucial data for making wise decisions. The thoroughness of Quickbooks is what I appreciate most about it. A user-friendly accounting and inventory system is available for small to medium-sized businesses. Additionally, its configurable reports tailored to the user's data needs. Daily, weekly, monthly, and even annual sales reports, inventory-related reports, expense reports, accounts payable and receivable reports, banking, and many more are just a few of the reports that are crucial to a business owner.
PROSI'm Karan Kumar, a digital marketing analyst. Hello. Comparing Quickbooks to other financial software, I believe it to be one of the better options for small businesses. This software is also used to manage the business's debts and data. Additionally, this software is user-friendly and simple to use.easy and multi-platform accessibility It is fairly user-friendly for business owners wherever there is internet access, and it is supported by a vast network of accountants and bookkeepers. To increase functionality, there are numerous app connectors available.
CONSSince it differs from QuickBooks Desktop and is still a work in progress, the software is not appropriate for all types of companies. To make sure it contains the features you require, you must thoroughly assess the requirements of your organisation. Internet is necessary.In essence, you are entrusting a service provider to do a crucial company function. Obviously, there are dangers involved.dependence on a service provider like that It will get harder and more expensive to handle this function yourself as time goes on.If you do not have at least a fundamental understanding of the function that is being outsourced, controlling and managing it may prove challenging.
Yusuf
Chemicals, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
QuickBooks e-commerce a must-have!!!
Overall QuickBooks e-commerce is a very helpful tool that allows me to track, locate and calculate in-house inventory. I would recommend it to any business that wants to be able to collect and share critical business information in a clear and professional manner.
PROSI really like that it's easy to share information with accountants. I also like how powerful the inventory management feature is.. this really makes it easy for me to track incoming and outgoing inventory. This allows me to efficiently be able to calculate in dollars how much inventory left in a day and how much inventory was received in a day.
CONSI just wish they would allow more users with each plan. It's fine when used by small businesses but when you get into global businesses we really need to be able to add more users per plan.
Reasons for switching to QuickBooks eCommerce
Recommended by management.
Jason
Verified reviewer
Internet, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2021
Great Product - Extremely Poor Execution by Intuit
The messaging and lack of effort to keep customers happy has been nothing short of disappointing. The messaging was very offputting. What company says they are sunsetting product and offers links to GetApp and other software review sites to transition? Odd. I've talked to a couple people at Intuit and they have no idea what this product does or how it works. I now have to unravel this mess and make decisions knowing that my current provider essentially does not want me as a customer anymore unless I want to start with a fresh instance and import customers and product, but not any sales data. Making business decisions starts with data and if you don't have data in a business management system, you're swinging in the dark.
PROSQuickBooks Commerce, formerly TradeGecko is a great product. Essentially, what this product provides is a business management system; a hub to manage inventory, purchasing, orders, products, etc. I have used it for 2 years and grew my business in a sustainable manner, thanks in part to Tradegecko/QuickBooks Commerce. The problem here starts when a company like Intuit acquires such a product and tries to put their stamp on it and make it part of their suite of products. The only reason to consider QuickBooks Commerce at this point is if you are starting a new company. If you have any sales history, not sure why you would want to use the product.
CONSThere are little things here and there that have popped up but overall, I was happy. The problem I have is what happened over the past 45 days by Intuit; they are sunsetting current product. I've been part of an acquisition and I understand things change. What I have a problem with is that they have no good way to transition current (paying customers) to the 'new' product. Have historical data such as orders/purchase orders, etc. that you want to pull in? Nope. Let's be honest, the data model is exactly the same or strikingly similar. THEY JUST DON'T WANT TO HELP YOU. They were previously able to pull in historical data and they have documentation online (still) that indicates that customer service can help import data for you. I do not use any 'complicated' modules in this product but they are totally unwilling to help even noting that this type of messaging is still in their help docs. That being said, for a company with previous sales and history, I don't know why you would want this product, especially if you use something like Inventory Planner to help forecast, which relies on such data. Pretty obvious that someone at Intuit made the brilliant decision to not help current customers.
alpha
Music, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2021
"A solid foundation for simple bookkeeping"
For bookkeeping and payment processing, I use QuickBooks. It enables me to send invoices with an online payment link and to grant access to my accountant so that he may prepare my taxes every year.
PROSWhat do you enjoy the most? QuickBooks is one of the most widely used accounting programs, and with good reason. There are numerous tools available to assist you in getting started or troubleshooting problems that may occur in your company. Inventory management, accounts payable/receivable, billing/invoicing choices, and other fantastic features may all be modified.
CONSRecommendations to people who are thinking about buying the product: There are less expensive options that provide nearly the same job. The only disadvantage is that QuickBooks is so widely used in the accounting world that switching to another platform is difficult. [SENSITIVE CONTENT] gathered and hosted the review.
Laura
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2016
Great ordering software
Im a consultant for a small but quickly growing company that creates goods and wholesales them. The company needed ordering software to track sales order drafts, orders, and invoices, as well as partial payments and partial shipments. The inventory has LOTS of variables. We needed a solution that could interact with online, but could also be done by hand since so much of the business is done face to face. We needed something easy to use and attractive to look at that had good reporting and also graphs. It was hard to find software that wasn't solely linked to an online store. We're gradually adding a scanning barcode system for inventory, too, and are glad that will interact with trade gecko seamlessly.
PROSIt really hits ALL the main points of what we need, especially the partial shipments and payments as well as item variables. It integrates with several other types of software. It's helped the business tremendously, and the data on sales is fantastic in streamlining where to put our efforts, what to stock, etc.
CONSSome functionality isn't there....small things you notice when you use this everyday like we do. i.e. Reports print on multiple pages, for example, but don't have the dates and title of report on each page, or even at the top of the report. You need to screen shot graphs in order to print them. And needing to duplicate orders in order to edit them after finalization. Set up is overall fairly straightforward, but some aspects, if you make a mistake you have to start all over again. Since we had no idea of our costing when we got this software going, we didn't set it up correctly.
Sterling
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed August 2015
Outstanding Customer Service and the Most Versatile Supply Chain Management Solution I've Found
Trade Gecko has been a dream for my small business, and starting early has allowed us to track growth as we venture into national sales. I can't wait to look back over our records and watch how much we've grown in a few years. TG has offered us above-standard integration of inventory management as well as our costs of purchase orders, which factor into profit reports per item over time as a "Moving Average Cost" (MAC). As a manufacturer, wholesaler and retailer, we have been able to use this and the "Buy Price" per Purchase Order to track our cost of goods (basically, we calculate that externally and mark it in the Buy Price of an item in a fresh Purchase Order - the MAC is adjusted over time to reflect profit margins as cost of goods varies by batch). One of the most exciting things about TG is their dedication to growth, which is based almost entirely off of customer feedback. We're very excited to watch the development of TG's manufacturer tracking services, which hopefully soon will allow us to calculate and track cost of goods by individual ingredient. As enthused community participants, TG has also given us beta access to cutting edge services that have already cut out our need for other 4th/5th party subscriptions. I feel like eventually TG will be our all around blanket production & sales management interface, and I look forward to that. For now, it's still more versatile than any other SCM solution I've tested, at least without paying $2,000+/mo, and as far as I can tell TG will remain useful as we grow through our business plan and even incorporate. TG has also allowed us to seamlessly integrate with our complex Woo Commerce shopping cart, which we use across multiple sales channels within a Word Press server. TG can track sales back to the individual channel and automate reports to our customers that reflect the proper brands and stores. This has been invaluable to our growth and expansion, and will continue to be for years to come. If you're frustrated and can't figure out which SCM or inventory management solution to choose in the vast sea of services, if nothing else try TG for their outstanding customer support. My favorite part about TG is that no matter what I need to know, figure out, or sometimes even invent, the staff is extremely patient and they know the interface in and out ' I've yet to try to do something within reason that couldn't be done, and it's never taken a CSR more than 2 days to thoroughly teach me how to do it.
Vendor Response
Dear Sterling, Thank you for the awesome review! We are glad that TradeGecko has helped your business to grow, and we are happy to hear that the features have helped you to save valuable time in your business. We truly appreciate your support, and will be sure to continue to improve our product to serve your needs!
Replied August 2015
Jason
Chemicals, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Great software, easy to use
It saves us time, reduces employee workload.
PROSTradegecko streamlines the entire process from making quotations to collecting payments. Everything is automated. We sell specialty chemicals for researchers (universities and companies) which still place orders by emailing/faxing PDF POs, requiring manually entering order information. The software is very easy to use and saved us time.
CONSThe software does not allow many customization by individual users. Pretty much all features are universal. Different users always need customization to fit their needs. TradeGecko should create many options that allow each user to select, customize functions. For example, there is no option to change the name of invoices, Proforma Invoice vs Invoice, which should be a basic feature for users to deal with organizational customers.
Reason for choosing QuickBooks eCommerce
It is simple to use and implement. And it is very cost effective.
Vendor Response
Thanks for your review. We appreciate the feedback as we are always striving to improve our Product for our merchants. We'll have your account manager reach out to discuss this further, as users are able to customise Invoices.
Replied July 2020
Steven
Machinery, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Great piece of software
Does what it says it does on the tin and is a cracking piece of software. Looks greats and getting around it is pretty easy. Customer service is good and always at hand to help but the software just works so didn't need much help setting it up
PROSQBC was so easy to manage and implement, running purchasing, sales orders, invoices, shipping and payments. we are now in the process of linking this product to woocommerce and QBO. Powerful piece of software. I was up and running on a live version straight away after the 14 days trial where I spent that time learning what the system could do. Highly recommend it. Good customer service..
CONSWould like more flexibility on reports and you need to remember to reload/refresh when you've made changes. Not able to run customers with a credit limit
Reason for choosing QuickBooks eCommerce
More to offer
Reasons for switching to QuickBooks eCommerce
QBO was unable to generate sales orders and only quotes, It also didn't have the facility of back order process like QBC
samer
Tobacco, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Great system for our expanding business.
The top benefit is that we have all the information we need for every customer of ours right in one place. As well as how easy it is to add new items to our inventory and keep track of them as they come and go.
PROSI like the user friendly design, you just follow the steps such as create a customer, create a sales order, create a purchase order for any items that you are out of stock in, receive your purchase order items so it updates your inventory, adjust all items in customer sales order accordingly, once these have been done you finalize the order and email the invoice to your customer. Once all these steps have been completed and you received payment from the customer you mark the order as paid, and that is it you are now finished.
CONSI was kind of just thrown into using this software not knowing anything about it, so it was a little difficult to understand how it is meant to be used. I did not have a lot of spare time to play around with it at first, but once we did mess with it we found that it does actually do almost everything for you.
vuyo
Computer Software, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Should You Use QuickBooks Commerce for Your Business?
Overall, I found that QuickBooks Commerce is a great tool for small businesses. The software is easy to use and has a lot of features that can help streamline your business. However, there are a few drawbacks. First, the monthly price can be a bit pricey for some small businesses. Second, there have been some reports of customer service issues. But overall, I think QuickBooks Commerce is a great tool for small businesses.
PROS1. QuickBooks Commerce offers a comprehensive suite of tools to help businesses manage their finances, inventory, and customers. 2. The software is easy to use and navigate, even for those with little accounting experience. 3. QuickBooks Commerce integrates with a number of popular business applications, making it easy to manage all your business needs in one place. 4. The software offers a variety of features that can be customized to fit the specific needs of your business. 5. QuickBooks Commerce offers excellent customer support, with a team of experts available to answer any questions you may have. 6. The software is affordably priced, making it a great option for small businesses on a tight budget.
CONSThere are a few negatives to consider before using QuickBooks Commerce for your business. First, it is a bit more expensive than other accounting software solutions on the market. Second, it can be difficult to use if you don't have any experience with accounting software. Third, the customer service isn't always the best. Fourth, there have been some reports of data loss with this software. Finally, it doesn't offer as many features as some of its competitors.
Nicolas
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
Excellent inventory management software
I started using trade gecko since they started. I can say that they added TONS of new features which make it the most powerful inventory management software of its kind. We use it daily for all tasks and it is really a time saver. Would definitely recommend even thought they don't support our language (Spanish) it is still easy to use and really convenient.
PROSIt's really easy to use. Simple but really complete software. UI excellent. top notch customer service, usually get response to problems in less than 5 minutes.
CONSDoes not support Spanish language. I think they should add Spanish and many other languages since it is not difficult to port and they would target a lot more customers. I've been using trade gecko since it launched so I'm on a legacy plan. The pricing at the moment is a lot higher that what I payed when I started which is kind of a let down. They should keep old users with old pricing without removing them features, just don't add any new one too.
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
QuickBooks Commerce
It is difficult at first to understand the software as in many instances many accounting packages require training. It does take a while to setup the business software correctly.
PROSPros: The features that is most impactful is the CRM system on QuickBooks Commerce. The user interface is one of the features that attracts people to the software as it is much simpler and better looking than other software of the same sort. It is enjoyable working with QuickBooks Commerce everything as all is in one program so it is simplified and in business that is needed therefore I would recommend it any day. The integration with business actually went well as having a SMME or SMB and everything went well together when setting up. It is also easy to teach the software to new staff.
CONSThe cons : The cons of QuickBooks Commerce for me would be the restriction in the number of users or pcs per license. The time to setup the system however all software does take time to set up so can not really say it is a con.