Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
5.0 / 5
Functionality
4.0 / 5
Pros
"Easy to use and input your own information. Works well with other companies, they receive the purchase orders correctly and easily."
"It is easy to navigate; Customer service is fantastic"
"It is a simple and comfortable service for any company. It saves money. Najleb is a problem with auditing and more benefits to the company."
Cons
"We have tens of thousands of items (part numbers), and trying to download to CSV to view the data is a struggle. However, all other CSV downloads needed for all other data has been fast and efficient."
"Tradogram comes with no basic written instructions to use its modules and grasp the flow of data. It is a simple software but that would save the many hours taken to become familiar. "
"When we first started using the software, it wouldn't allow for certain CAD files to be uploaded in our RFQ's. The Tradogram team jumped on this and fixed the issue in 24 hours. "
Tradogram Reviews
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January 2020

Jennifer from Skyrise Prefab Building Solutions
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2020
POs and Internal Control Made Easy!
Amazing! Tradogram's customer service is outstanding. I love how you can instantly chat with a representative and all your previous chats are saved in the bubble and also emailed to you after.
Pros
I love how you can create order approvals at different levels, input budgets, and sync with Quickbooks!
Cons
Lack of reporting. I find that there are not enough report options, specifically for current inventory counts. The only other thing I would love to see is for 'received' POs to sync to Quickbooks as 'item receipts'!
Reasons for Choosing Tradogram
Simplicity, price and Canadian! This software was one of the only ones I saw that was simple enough for all departments to use. We always love to support other Canadian companies, but we also couldn't say no to the price! Well worth every dollar.
February 2021
Rachelle from CDG Enterprises
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2021
Incredibily User-Friendly Purchasing Software used by Home Builder
I spent weeks scoping out programs, researching and doing demos, and Tradogram is like no other and beat all the other programs by a long shot. They are responsive, fairly priced, software is so easy to use & maintain and their programmers are based out of the same building, so there aren't multiple time-zones to work against if you need to speak with support. We are very happy Tradogram customers!!
Pros
Tradogram has made our processes run smooth and straight-forward. Everyone - from the Site Supervisors, trades to the office staff, have been able to use and navigate without any issues. Some of the site supervisors have never really used a computer in their job, and they were able to create PO's and understand the system within 30 mins of using it. I am very pleased with how easy it is to create a PO, how easy the approval process is for all parties & how the program communicates through email (with just a click of a button you can view a PO or approve/reject). Everything is customizable and we were able to tailor the program to work exactly how we envisioned. We were even able to add a link to a SharePoint folder right on the PO itself, so trades could access the project files. Another huge positive, is that this program is cloud-based, so anyone can access it from anywhere. It has made working remotely infinitely easier. Also, budgets are easy to import and track by accessing the "Spend Report". This is a huge deal for us, so we can see the original budget vs. what we've spent to show what is remining for each line-item.
Cons
Initially with the integration setup, there was an issue with getting the vendors to push over from QuickBooks Online and a lot of the GL accounts were not communicating. But with the help of the support team, we were able to get to the bottom of all the issues quickly and effectively. They were super helpful in getting it working and integrated properly. Also, not really a con because we got around it, but we were told there was an iPhone app coming out for this software before Christmas, and it still hasn't been released. We rely heavily on apps for communicating/working remotely, since our whole crew is working from different cities & provinces. So instead, we decided to get our site supervisors iPads and we saved the web login page to the home screen of the iPad, so it works just like an app. It seems to work better anyway because the screen is bigger and easier to navigate on.
Reasons for Choosing Tradogram
We chose Tradogram for a number of reasons: 1. Canadian company & support/programmers are located in Canada too (no time-zone issues) 2. Fair price 3. Had all the features we were looking for 4. Budget tracking capability by line-item

Response from Tradogram Inc.
Replied February 2021
Thank you for the lovely review Rachelle! We love working with you and your team too!
January 2020
Kristi from Nexus Direct
Company Size: 11-50 employees
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
January 2020
Has the basics but needs work
So far it's been good. Customer service is pretty responsive and as I mentioned we can customize it fairly easily and inexpensively. There isn't a perfect solution for our business needs out there yet so this is the closest we could get.
Pros
The positives are that it encompasses purchasing from start to finish. This includes submitting requisitions, creating RFQ's, Purchase Orders, and Invoices. It tracks changes in pricing for negotiating purchases. Suppliers can enter pricing into the system, which allows the buyers to compare supply pricing on the same screen. You can select the suppliers to award, cancel the unused requests, directly from the system. Overall it's good but it needs customization for each organization. Luckily, it's priced fairly low so the additional cost for custom programming is, so far, affordable.
Cons
Assigning items to suppliers is very confusing and there are ways to unlink items from other suppliers way too easily. This part of the system needs a lot of work. In addition, if you want to add multiple items from the database, but they are the same items, with different quantities perhaps, there isn't a way to copy items within RFQs or Purchase Orders. Also, you cannot delete Suppliers, so if you have more than 1 person entering them and they duplicate, you have to ask Tradogram to do it.
Reasons for Choosing Tradogram
Many of them are only PO systems. You can't send RFQs or compare pricing.
Reasons for Switching to Tradogram
Marketing Pilot doesn't exist any longer. There is no user manual, no support, it's a risk.
March 2021
Ana from Machinery Express Inc
Company Size: 2-10 employees
Industry: Import and Export
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2021
Cost-effective streamlined purchasing solution
The customer service has been exceptional. They respond within minutes and channel inquiries to the right department. For its cost-effective solution, Tradogram definitely offers a much higher return on investment next to others because of their attention to details when resolving situations.
Pros
100% visibility of our spending. The flow of data among modules makes it very friendly and efficient to take actions available including report generation within each module. The flexibility to edit POs once issued is a plus. Very clear and easy to navigate dashboard feature. The very soon-to-be most liked in the near future is the smartphone App. Eagerly awaiting its deployment!
Cons
Tradogram comes with no basic written instructions to use its modules and grasp the flow of data. It is a simple software but that would save the many hours taken to become familiar.
Reasons for Choosing Tradogram
Cost effectiveness and features offered for our current and future needs.
January 2020
Dan from Smartlam NorthAmerica
Company Size: 11-50 employees
Industry: Building Materials
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2020
Tradogram Review - Galloway Lumber/Smartlam NA
With tradogram I have implements a process into our company that allows me to track how much is spent on a specific job or task. I like that it collects data on all of the material I buy as well. It has and will allow me to collect data for research more easily. This way I will be able to see where to save money over time.
Pros
What first caught my eye was the user friendly interface. There is ease of use throughout the process of using Tradogram. The online chat support is great, they are always friendly and get back to me within a reasonable time and 90% of the time can solve any issues I am having.
Cons
I do not like when I search for a PO, or a delivery etc. and I find the one I want and open it, when I click to go back to Purchase orders, it takes me back to the first page of all the PO's I want it to go back to what I have searched for...
Reasons for Choosing Tradogram
User interface, customer support, cost, had the attributes I wanted

Response from Platinum Integrated Business Connections
Replied January 2020
Thank you for the feedback Dan! We are taking all your notes into consideration for future upgrades. Feel free to contact support at any time with suggestions, we love to hear from users and even offer customization options. :)
January 2021
Adam from Control & Power Systems
Company Size: 11-50 employees
Industry: Industrial Automation
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Great Software for Small Companies with small budgets
My overall experience with Tradogram has been an A+. Our business has become more efficient due to the flexibility and visibility of Tradogram. We are a small business with a small budget and this software checks off all of our "needs" list, and also some of our "wants" list. You won't be disappointed.
Pros
This is very powerful purchasing software. It was meant for buyers who need to stay on top of their purchases and be able to provide statuses of their orders instantly. The dashboard feature allows you to track orders that are late, and orders that are due to arrive. No need to run expedite reports! The status feature of "pending supplier acceptance" which requires the supplier to approve your purchase order is a game changing feature. You can always stay on top of your orders making sure they are processed and not disregarded. My engineers can enter requisitions electronically which makes the PO creation process just a couple clicks. We utilize the projects feature so we can control and have immediate visability to spend.
Cons
We have tens of thousands of items (part numbers), and trying to download to CSV to view the data is a struggle. However, all other CSV downloads needed for all other data has been fast and efficient.
Reasons for Choosing Tradogram
Best software for the cost with the strongest purchasing features.
Reasons for Switching to Tradogram
Obsoleted software and needed to be current for today's demands.
March 2021
Carlos from Takeoff Technologies
Company Size: 201-500 employees
Industry: Food & Beverages
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2021
Software review
Pros
Inventory, deliveries, and contract management. Tech support. Report issuance.
Cons
Needs more refinement in certain modules such as adding tracking delivery in Expenses. Requests are to restrictive. There should be more adaptable such as adding files in chats with vendors and more flexibility to modify. Ability to interact with other platforms such as Google suite and project management software. When sending emails to vendors, there should be a capability to send to more than one.
Reasons for Choosing Tradogram
Inventory management Cost Ease of use.
February 2021
Mary from Age Well Arrowhead
Company Size: 2-10 employees
Industry: Non-Profit Organization Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
3.0
February 2021
Tradogram Versitility
Tradogram has transformed the way we operate our organization. I highly recommend talking with [SENSITIVE CONTENT HIDDEN] to learn more about the program’s functionality.
Pros
Our organization was quoted $75,000 to create an online grocery ordering platform for our nonprofit that provides services to older adults. We found Tradogram and worked with the team to customize the software to meet our needs. Tradogram is versatile and easy to use. It has totally transformed how we provided services and allowed us to grow our organization. It’s really fun to use the program for something totally different from what it is intended.
Cons
We needed the purchase order to sort items on the pdf but it did not have the functionality to meet our needs. We worked with the developers and they quickly and efficiently solved our problem and created a sort function!!
February 2021
Teimuraz from Aversi-Pharma Ltd.
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2021
Good Product, Good Features
Pros
Our company has been looking for procurement solutions for a long time. Then we discovered the system Tradogram, which met all our requirements. It is very convenient to use, has lots of excellent features, suppliers are very easy to use it. In a word, the best system among them that we have seen and experienced, I advise everyone to try, do not regret it.
Cons
It has no disadvantages, We like it very much, and if we have some suggestions, they always ready to help us.
December 2017
timothy from New Image Printing & Design
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2017
Tradogram has been spectacular.
Pros
It's easy and straightforward yet still powerful. I've searched and searched and demoed so many programs and tradogram is the only one that has been powerful enough to use the way we need, yet simple enough that the ramp-up time is nearly non-existent.
Cons
I wish it were more customizable. I don't use some of the functionality so I wish it could be hidden. There are also a few categories I wish I could change or delete because it doesn't reflect my business and never will. Overall, these are VERY minor complaints.

Response from Platinum Integrated Business Connections
Replied December 2017
Thank you Timothy! Tradogram is highly customizable and configurable. You can get rid of all the features that you won't be using from under your user permissions. Anything you deny access to will be completely removed from the account. We hope this helps :)
April 2018
Ray from TEKsystems
Company Size: 1,001-5,000 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
This is a slick tool that works (!) and is really easy to navigate around.
The handling and processing of ordering S/W and H/W; record keeping; forecasting; maintaining historical data, budgeting, approvals - all made very easy!
Pros
More experience related: The support desk is super to work with and spot on with resolutions. Most: Constantly upgrading the product, with features and functions that really assist you. A well thought out design of the product, definitely with the help and influence of A/P SMEs. Helps on the back-end of a fiscal year - what I spent this year with whom and how I can leverage this data in forecasting the future FY. Reporting is great - dump the data and analyze vendors, spend, historical data, bid process, etc.. Solid product, with no defects detected. Don't forget to review the tutorials within the application neat little feature. Start with creating a requisition, etc walks you through the process. Definitely, I endorse this product for/in your organization. We (IT) have not shared the product with Accounting and Finance. This is our best-kept company secret.
Cons
Nothing that I can identify. I've worked with SAP and PeopleSoft - this application makes it so easy.

Response from Platinum Integrated Business Connections
Replied April 2018
Thank you so much for the review Ray, we love working with you too!
January 2020
Vishal from The eCEOs Sdn Bhd
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2020
Tradogram- ease to use ERP/P2P software
We were looking for an ERP/P2P solution which does the job and which makes procurement process simple. The Software does this job effective and cloud solution helps on the ease with which we can get the whole organization on Tradogram. The product has a nice demarcation for goods and services offered. Would recommend this for small to medium scale organizations.
Pros
The ease and intuitiveness which is embedded in the process flow, the initial conversations with the product team when we were looking to understand the features of the Product and the easy customization options
Cons
Themes can be improved and the UI is also good but can be made better.
March 2020
Eve from SolidEnergy Systems LLC
Company Size: 11-50 employees
Industry: Consumer Goods
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2020
Great Phone Support
I needed assistance on the Tradogram approval system and was promptly helped by [SENSITIVE CONTENT HIDDEN] professionally and thoroughly. He had a great demeanor and was very helpful. Grateful for the tech. support provided.
Pros
I really like how easy this software is to use. Make creating and generating POs easy. The approval process was a godsend to our company, which was lacking an approval system for internal purchases.
Cons
Nothing I don't like. Everything is fine, I just needed some assistance with the approval system so I don't mess it up.

Response from Platinum Integrated Business Connections
Replied March 2020
Thanks for the review Eve! Our team is always available to help assist you with any and all support requirements.
April 2019
Kelsey from LeafLine Labs
Company Size: 51-200 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
April 2019
Great Value for the Price
Tradogram is perfect for tracking spending and creating purchase orders for suppliers. It works perfectly for smaller-medium sized companies who want to house all purchases in one place.
Pros
Customer service is extremely helpful and is always just a chat away!
Cons
Integration to QB online could have better functionality. Not everything transfers over how I would want it to so I wish the Tradogram Team would be able to assist in the set up more, but as the administrator you basically have to set up everything yourself.

Response from Platinum Integrated Business Connections
Replied April 2019
Thanks for the review Kelsey! The QuickBooks Online setup will take a few tries to get it working perfectly on your account. I'm sure someone from our support team can help you out with that. :)
July 2016
Dan from Curtis & Sons Door
Company Size: 11-50 employees
Industry: Consumer Goods
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
3.0
July 2016
Stellar Customer Service
Like I said, the customer service really is great. There have been a handful of things that didn't quite work for my company and after talking to Majdi about it all of our issues have been resolved.
Pros
Easy to use and input your own information. Works well with other companies, they receive the purchase orders correctly and easily.
Cons
A few things that I think make the purchase orders a little over complicated. The U.O.M. feature has caused a few problems with us ordering from some companies. Our quantities haven't been received by them as intended, resulting in us getting a little more or less of what we ordered. If we could make the U.O.M. optional, I feel. like that would fix a lot of the problems. Same with the cost input, we put 0 for everything because we don't have the time to calculate all the factors for every item we leave that up to who we are ordering from.

Response from Platinum Integrated Business Connections
Replied July 2016
Thanks Dan! We built the UOM to be very detailed to avoid these issues, I'm sure some training would help. If you don't have pricing on your POs, then we would recommend you send your suppliers Requests and have them input their pricing and other details. Requests are useful to get offers from multiple suppliers, compare, then create POs! :)
February 2021
Thomas from Breakthrough Resource Management & Breakthrough Plumbing
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2021
1 year end user of Tradogram
We were able to track all orders
Pros
Software was intuitive for most functions. We had a few details we couldnt work out on our own. The help (chat) on line resolved everything in a quick fashion. Good Software for a small company
Cons
Minimal report functions. Lacking smart phone app, for in field staff to receive materials shipped.
December 2017
Marisa from Everworks
Industry: Industrial Automation
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2017
Mostly user friendly is great about helping us and making changes to make it more functional.
Purchase Order numbers are automatically being generated. It helps to keep everything organized all the way through invoices. Helps me to keep track of the budgets for my jobs.
Pros
I like the layout of the Purchase orders and I love how I can upload data files packing slips and invoices. It keeps everything so nice and neat. It is to find what I need if I need to come back to it for any reason.
Cons
I feel like Report builder could be a lot better. I can't pull reports that with all of the information that I or upper level management needs. I don't like that the software just sends out an email. I would like it better if it would pull up the email and let me type any additional information or message that I would like. It would be nice if allowed us to email back and forth creating a chain like in email. It would keep all correspondence nice neat and together for each purchase order.
January 2020
Crystal from FirstService Residential
Company Size: 10,000+ employees
Industry: Management Consulting
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
5.0
Functionality
2.0
January 2020
Tradogram
Pros
I like the way that way that it is set up and it is very user friendly
Cons
The fact that you cannot edit requests or add documents once it has been sent. Also that unless a request has been awarded, there are no reporting options.
Reasons for Switching to Tradogram
Because DeltaBid went out of business and they didn't have reporting options

Response from Platinum Integrated Business Connections
Replied January 2020
Thanks for the feedback Crystal! There are many comparison tables and charts available for your active requests. We will be adding more editing capabilities to requests very soon! We'll keep you posted :)
September 2018
Anonymous
Company Size: 11-50 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2018
Flexible Procurement Management System
It has been and will continue to be an awesome experience as we grow together.
Pros
I like the levels of control available. The approvals and the activity tracking. It has made things run smoother, we are likely to improve 100% because of the flexibility of the program.
Cons
Create forms is not that friendly. I don't like the format the attachments go my vendors are not opening the link. So if we send like QuickBooks and attach would be better if it was an option.
August 2020
Akaki from Aversi Clinic
Company Size: 1,001-5,000 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2020
Best Service
My experience includes finding product manufacturers and being interested in getting in touch with a tradogram. After that, you apply for the desired product, choose the best price and then buy.
Pros
It is a simple and comfortable service for any company. It saves money. Najleb is a problem with auditing and more benefits to the company.
Cons
I have been using it for a year now and I have not had a problem yet. I am also a comatose and a comedian.
May 2019
Bobby from Tricord International
Company Size: 11-50 employees
Industry: Outsourcing/Offshoring
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
Tradogram is an RFQ DREAM!
The main issues that Tradogram has solved for us, as a business, is to now be able to effectively send and track RFQ's and Purchase Orders with our suppliers (around the world) at a price that doesn't "brake the bank".
Pros
From the very beginning, signing up suppliers, creating RFQ's, loading files and information in the system to tracking supplier feedback, bid submissions, supplier score cards, PO progress, etc., Tradogram is just intuitive and robust.
Cons
When we first started using the software, it wouldn't allow for certain CAD files to be uploaded in our RFQ's. The Tradogram team jumped on this and fixed the issue in 24 hours.

Response from Platinum Integrated Business Connections
Replied May 2019
Thank you so much for the review Bobby! We're thrilled to hear how Tradogram has helped you run your business!
January 2020
Brenda from Compass
Company Size: 51-200 employees
Industry: Education Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
January 2020
A Great and Supportive Tool for Schools
The customer service and quick response time from Trado outweighs difficulty in the experience of submitting orders. It has been a good experience because they seem to care.
Pros
Trado is a wonderful resource for schools to order curriculum and track budgets. It puts real time tracking into the hands of teachers and administrators so that they know exactly where materials expense, and field trip expenses, stand. It opens up a world of possibilities in terms of a variety of offerings so that students are guaranteed something personal.
Cons
I wish there was more standardized requirements for vendor submissions. The details can be vague and cumbersome and cause valuable time to be lost.
Reasons for Choosing Tradogram
NA, not a buyer
March 2021
Thomas from Nikki Beach
Company Size: 501-1,000 employees
Industry: Food & Beverages
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2021
Tradogram review
Tradogram has been very good from the inception. The support level is very good, the software is easy to use and to teach to staff members. We are very happy with the software.
Pros
It's easy to use, the interface makes it intuitive to understand which functions are where.
Cons
There are no features that for the price it comes with are missing. It does all it promises.
Reasons for Choosing Tradogram
The interface was superior to other software we looked at.
April 2017
Gary from Complete procurement Services, LLC
Company Size: 1 employee
Industry: Hospitality
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2017
Good basic purchasing system.
Data entry is easy, attaching documents a snap, importing items is good. Cannot use same item numbers though. Each item has to be it's own distinct "Tag". So if you have same model number but from different suppliers you will have to make each one unique.
Pros
Fairly quick to learn and to use.
Cons
Cloud based. Not your information if you leave this system.
March 2019
Paul from Stead Construction Ltd
Company Size: 51-200 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
Tradogram Procurement Management Software - Stead Construction Review
We employed Tradogram as an integral part of the replacement of our old and now archaic, hand written & manually intensive Purchase Order system. We have found it to be excellent, cost effective software, that very capably executes everything we have asked of it thus far. It does everything we need it to and more. When adopting new business software it is very important that a good level of support is readily available, and I am particularly impressed with the exemplary service provided by our rep and the team at Tradogram.
Pros
Intuitive and easy to use, does everything it is supposed to do well.
Cons
No negatives experienced to report in our initial few months of trialing this software.

Response from Platinum Integrated Business Connections
Replied March 2019
Thank you so much for the review Paul! It has been a pleasure working with you.
January 2020
Alex from DST Innovations Ltd
Company Size: 11-50 employees
Industry: Electrical/Electronic Manufacturing
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
2.0
January 2020
Easy to pick up and easy to use.
Pros
Limited training required, easy to pick up and easy to use. When in trouble there's always the online chat assistance who are very helpful.
Cons
For requisitions/purchasing Tradogram is fantastic however, stock management capability is bare minimum and very limited. Due to limited features; when requesting for "quality of life" amendments or additional features, Tradogram's default response is always payment upfront at the forefront of their minds rather than satisfying and keeping existing customers. Understand there are development costs involved however, with online comparison websites these days it doesn't take much for a customer to consider switching.
October 2019
Miriam from HPX
Company Size: 11-50 employees
Industry: Consumer Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
October 2019
Great Specialized Customer Support
Pros
Tradogram is very quick to answer questions on chat. They worked with out specialized need and the product is set up to use with ease!
Cons
We needed a specialized report and was not given all the options about it until a few weeks after
January 2020
Kate from Daley Kreations
Company Size: 1 employee
Industry: Arts and Crafts
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Functionality
4.0
January 2020
Just what we needed as a micro-business!
I feel proud of the professional look of our POs and love the ease of use compared to other free PO software. It was the perfect fit for our business.
Pros
Allows us to make straightforward, simple, yet professional looking, branded PO's without all the complex jargon and extra fields that, as a microbusiness we don't need. I can keep sortable lists of all our items making it easy to assemble a PO without writing everything out from scratch (as we would need to do with a manual spreadsheet)
Cons
Sometimes you have to dig down through a few too many levels to find what you need.
Reasons for Switching to Tradogram
The other software, although free, was extremely clunky and required us to fill out far more fields and item information then we needed to.
January 2020
Zack from Hospitality Tech
Company Size: 51-200 employees
Industry: Hospitality
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Ideal P2P system for a midsize and small company
Pros
For the features you get, the pricing is unbeatable. You get access to purchase order, spend, invoice processing and supplier management in one easy to use dashboard for only $10/ month per user. I like that it's really intuitive, streamlines alot of the manual processes, and is a great time saver for managing finances. The customer support has been helpful in addressing issues and learning the platform. If your company wants a powerful P2P software but do not want to spend a fortune, I really recommend to give this a try!
Cons
Overall, nothing yet but the lack of customization and formatting for the attachments could be improved.
January 2020
Guram from Aversi Clinic
Company Size: 1,001-5,000 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
sakhasiateba 11/5000 Characterization
Pros
The system is easy to operate, easy to control Transactions from Requisitions to Deliveries
Cons
It would be great if you improved the reporting module
February 2021
Joel from Adheris Health
Company Size: 51-200 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2021
Tradogram review - 2021
Great experience from initial presentation, testing, implementation and through support.
Pros
Very easy to customize and use. Setup and configuration was simple and easy to maintain.
Cons
Limited availability to turn off all features that were not necessary (to further simplify the user interface)
Reasons for Switching to Tradogram
Tradogram was 1/10 the costs for the features we really needed for the business.
November 2017
Mairead from Atech Support Ltd
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
November 2017
Was easy to set up and implement within the business.
We have a system now in place that helps show visibility of spend and helps control spend within the business.
Pros
Tradogram is very user friendly. It is very easy to make changes and the customer service support are very helpful.
Cons
Whilst setting up Tradogram and creating budgets I was unable to set up department budgets on the budget tab, instead I had to create project budgets to reflect the department budgets in the project tab.
June 2017
Melissa from Dr Scope
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
June 2017
Self taught non supplies background manager
Pros
End of month reports that let me see where our money is being spent. These are useful for reporting to CEO. The ability to log in from any PC with in the company and access my orders and deliveries
Cons
I find it a bit 'chunky'. SOme of my invoices are a monthly fee and don't need t= a separate PO, I just need to enter the monthly involve for service. I find that havng to go from the delivery page to the invoice page and start again by selecting the PO and delivery is time consuming. I feel like I should be able to see all information relating to that PO on the one page. Like a time line.

Response from Platinum Integrated Business Connections
Replied June 2017
We're sorry you feel this way! Since you are on the free version there will be some limitations to the features/capabilities. We will continue to improve the free basic account, but if you decide to upgrade your subscription we can certainly work with you to ensure you have all the tools you need.
October 2016
Jeanne from Academy of Arts & Sciences
Company Size: 51-200 employees
Industry: Education Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2016
Superb customer service!
Pro's: 1. The features on Tradogram are easy to use (intuitive) 2. Majdi (our tech guy) is very quick to answer any questions and really cares that my questions or comments for adding features are resolved. 3. Tradogram is NICE to look at! 4. Vendor Portal feature is very helpful & easy for our vendors to create online invoices. Con's: 1. Not able to edit menu titles to suit our terminology.
Pros
sorry - listed on the last page
Cons
sorry - listed on the last page
January 2020
LISA from Crunchy Logistic
Company Size: 11-50 employees
Industry: Information Technology and Services
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
3.0
January 2020
Basic Software
Pros
We are a small company so it was great for us to use. it's easy and convenient for simple PO's
Cons
it's very basic and doesn't connect with our other software like Quickbooks
Reasons for Switching to Tradogram
the functionality is way better than TRX

Response from Platinum Integrated Business Connections
Replied January 2020
Thanks for the review Lisa! Tradogram does in fact integrate with Quickbooks, both online and desktop. It's only available on Premium and Enterprise Packages. Let us know if you'd like to activate the Quickbooks integration on your account.
September 2018
Deisiane from Solid Energy Systems
Company Size: 11-50 employees
Industry: Building Materials
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
September 2018
Review
Pros
It is easy to navigate; Customer service is fantastic
Cons
Approvals should be more automatic to set up; We(adm users) should be able to delete transactions.
June 2016
Jesse from Gnetic Inc
Company Size: 2-10 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
June 2016
Tradogram customer review
This is a great tool to use because it is free for users, but it also helps organize suppliers, delivery dates, and other helpful tools.
January 2020
Daniel from PGE
Company Size: 5,001-10,000 employees
Industry: Information Technology and Services
Review Source: Capterra
Ease-of-use
5.0
Functionality
3.0
January 2020
Good product
Pros
Easy to use and intuitive Decent report builder
Cons
Lack of sourcing module Slow loading No way to drill down to POs from budget view
January 2020
Andrew from Portadecor
Company Size: 2-10 employees
Industry: Furniture
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
thanks
Pros
Its functionality and ease of design and its clean layout
Cons
Nothing Yet - The one issue i see is that the email to our vendors go to Spam often

Response from Platinum Integrated Business Connections
Replied January 2020
Thanks for the review Andrew! We're very glad to hear that things are going great with Tradogram. Please let us know which supplier emails are going to spam, our tech support might be able to help!
February 2017
Paolo from Bagnariol Paolo
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2017
About the userful
It is clear that a lot of time has been spent in order to optimize all the steps, and this process is naturally endless. Could be not easy the start, in fact it is better to watch the tutorial videos.
October 2016
Holly from IP Network Solutions, Inc
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2016
Great tool!
Great tool for ease, implantation and output. Works well for us as a small business, can set up and start to use within a day. Reporting and tracking are in synch with small business needs.
August 2019
Michael from Casa Haime Trading
Company Size: 11-50 employees
Industry: Import and Export
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
August 2019
Small Business Purchasing Enhancer
Pros
I like the ease of use. I also appreciate that the customer service so far has been exemplary.
Cons
Too new for me to answer this at this time.
Reasons for Choosing Tradogram
Ease of use. Low cost alternatives. Good functionality. Connectivity with excel for additional analysis if needed.
October 2016
pritesh from cex
Company Size: 1,001-5,000 employees
Industry: Retail
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2016
One of the best Purchasing s/w!
We tried for a month & getting other guys in our team to try it out as well ! support is excellent even when we were getting the demo & queries are resolved within 24 hrs. great stuff by Tradogram !
October 2016
Anonymous
Time Used: Less than 6 months
Review Source: GetApp
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2016