All Tradogram Reviews
1-25 of 72 Reviews
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Ray
Verified reviewer
1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
This is a slick tool that works (!) and is really easy to navigate around.
The handling and processing of ordering S/W and H/W; record keeping; forecasting; maintaining historical data, budgeting, approvals - all made very easy!
PROSMore experience related: The support desk is super to work with and spot on with resolutions. Most: Constantly upgrading the product, with features and functions that really assist you. A well thought out design of the product, definitely with the help and influence of A/P SMEs. Helps on the back-end of a fiscal year - what I spent this year with whom and how I can leverage this data in forecasting the future FY. Reporting is great - dump the data and analyze vendors, spend, historical data, bid process, etc.. Solid product, with no defects detected. Don't forget to review the tutorials within the application neat little feature. Start with creating a requisition, etc walks you through the process. Definitely, I endorse this product for/in your organization. We (IT) have not shared the product with Accounting and Finance. This is our best-kept company secret.
CONSNothing that I can identify. I've worked with SAP and PeopleSoft - this application makes it so easy.
Vendor Response
Thank you so much for the review Ray, we love working with you too!
Replied April 2018
Rachelle
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Incredibily User-Friendly Purchasing Software used by Home Builder
I spent weeks scoping out programs, researching and doing demos, and Tradogram is like no other and beat all the other programs by a long shot. They are responsive, fairly priced, software is so easy to use & maintain and their programmers are based out of the same building, so there aren't multiple time-zones to work against if you need to speak with support. We are very happy Tradogram customers!!
PROSTradogram has made our processes run smooth and straight-forward. Everyone - from the Site Supervisors, trades to the office staff, have been able to use and navigate without any issues. Some of the site supervisors have never really used a computer in their job, and they were able to create PO's and understand the system within 30 mins of using it. I am very pleased with how easy it is to create a PO, how easy the approval process is for all parties & how the program communicates through email (with just a click of a button you can view a PO or approve/reject). Everything is customizable and we were able to tailor the program to work exactly how we envisioned. We were even able to add a link to a SharePoint folder right on the PO itself, so trades could access the project files. Another huge positive, is that this program is cloud-based, so anyone can access it from anywhere. It has made working remotely infinitely easier. Also, budgets are easy to import and track by accessing the "Spend Report". This is a huge deal for us, so we can see the original budget vs. what we've spent to show what is remining for each line-item.
CONSInitially with the integration setup, there was an issue with getting the vendors to push over from QuickBooks Online and a lot of the GL accounts were not communicating. But with the help of the support team, we were able to get to the bottom of all the issues quickly and effectively. They were super helpful in getting it working and integrated properly. Also, not really a con because we got around it, but we were told there was an iPhone app coming out for this software before Christmas, and it still hasn't been released. We rely heavily on apps for communicating/working remotely, since our whole crew is working from different cities & provinces. So instead, we decided to get our site supervisors iPads and we saved the web login page to the home screen of the iPad, so it works just like an app. It seems to work better anyway because the screen is bigger and easier to navigate on.
Reason for choosing Tradogram
We chose Tradogram for a number of reasons: 1. Canadian company & support/programmers are located in Canada too (no time-zone issues) 2. Fair price 3. Had all the features we were looking for 4. Budget tracking capability by line-item
Vendor Response
Thank you for the lovely review Rachelle! We love working with you and your team too!
Replied February 2021
Santosh
Automotive, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2024
Best Procurement system
Purchase Requisition & Purchase Order approval flow, tracking status, monitoring turn around time is unique
CONSAs of now we are in initial stage of using tradogram. Hence very limited knowledge
Vendor Response
Glad that you're enjoying our software! Appreciate your honest feedback as well.
Replied March 2024
Crystal
Management Consulting, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed January 2020
Tradogram
I like the way that way that it is set up and it is very user friendly
CONSThe fact that you cannot edit requests or add documents once it has been sent. Also that unless a request has been awarded, there are no reporting options.
Reasons for switching to Tradogram
Because DeltaBid went out of business and they didn't have reporting options
Vendor Response
Thanks for the feedback Crystal! There are many comparison tables and charts available for your active requests. We will be adding more editing capabilities to requests very soon! We'll keep you posted :)
Replied January 2020
Kristi
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
Good off the shelf solution for direct mail purchasing
It's been great. Our contact is responsive and we have direct email access. We can reach out and ask any question and they'll respond with answers. It's nice to speak to someone whenever you need help with something and not an automated system. Much more personable.
PROSThis software provides us with the fundamentals of vendor management, requests for quotes, purchase orders, and reconciling invoices.
CONSThere are areas we would like to customize more for our particular industry and way of doing business, some of them are too big for Tradogram to implement, however, we have been able to purchase customizations on several areas that have helped as alternative solutions. They are always willing to see what they can do to address the request.
Reason for choosing Tradogram
It had the fundamentals, was pretty easy to set up and use and the cost is affordable for a small company.
Reasons for switching to Tradogram
Software became unavailable.
Dan
Building Materials, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2020
Tradogram Review - Galloway Lumber/Smartlam NA
With tradogram I have implements a process into our company that allows me to track how much is spent on a specific job or task. I like that it collects data on all of the material I buy as well. It has and will allow me to collect data for research more easily. This way I will be able to see where to save money over time.
PROSWhat first caught my eye was the user friendly interface. There is ease of use throughout the process of using Tradogram. The online chat support is great, they are always friendly and get back to me within a reasonable time and 90% of the time can solve any issues I am having.
CONSI do not like when I search for a PO, or a delivery etc. and I find the one I want and open it, when I click to go back to Purchase orders, it takes me back to the first page of all the PO's I want it to go back to what I have searched for...
Reason for choosing Tradogram
User interface, customer support, cost, had the attributes I wanted
Vendor Response
Thank you for the feedback Dan! We are taking all your notes into consideration for future upgrades. Feel free to contact support at any time with suggestions, we love to hear from users and even offer customization options. :)
Replied January 2020
Ana
Import and Export, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Cost-effective streamlined purchasing solution
The customer service has been exceptional. They respond within minutes and channel inquiries to the right department. For its cost-effective solution, Tradogram definitely offers a much higher return on investment next to others because of their attention to details when resolving situations.
PROS100% visibility of our spending. The flow of data among modules makes it very friendly and efficient to take actions available including report generation within each module. The flexibility to edit POs once issued is a plus. Very clear and easy to navigate dashboard feature. The very soon-to-be most liked in the near future is the smartphone App. Eagerly awaiting its deployment!
CONSTradogram comes with no basic written instructions to use its modules and grasp the flow of data. It is a simple software but that would save the many hours taken to become familiar.
Reason for choosing Tradogram
Cost effectiveness and features offered for our current and future needs.
Adam
Industrial Automation, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Great Software for Small Companies with small budgets
My overall experience with Tradogram has been an A+. Our business has become more efficient due to the flexibility and visibility of Tradogram. We are a small business with a small budget and this software checks off all of our "needs" list, and also some of our "wants" list. You won't be disappointed.
PROSThis is very powerful purchasing software. It was meant for buyers who need to stay on top of their purchases and be able to provide statuses of their orders instantly. The dashboard feature allows you to track orders that are late, and orders that are due to arrive. No need to run expedite reports! The status feature of "pending supplier acceptance" which requires the supplier to approve your purchase order is a game changing feature. You can always stay on top of your orders making sure they are processed and not disregarded. My engineers can enter requisitions electronically which makes the PO creation process just a couple clicks. We utilize the projects feature so we can control and have immediate visability to spend.
CONSWe have tens of thousands of items (part numbers), and trying to download to CSV to view the data is a struggle. However, all other CSV downloads needed for all other data has been fast and efficient.
Reason for choosing Tradogram
Best software for the cost with the strongest purchasing features.
Reasons for switching to Tradogram
Obsoleted software and needed to be current for today's demands.
Carlos
Food & Beverages, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Software review
Inventory, deliveries, and contract management. Tech support. Report issuance.
CONSNeeds more refinement in certain modules such as adding tracking delivery in Expenses. Requests are to restrictive. There should be more adaptable such as adding files in chats with vendors and more flexibility to modify. Ability to interact with other platforms such as Google suite and project management software. When sending emails to vendors, there should be a capability to send to more than one.
Reason for choosing Tradogram
Inventory management Cost Ease of use.
Mary
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2021
Tradogram Versitility
Tradogram has transformed the way we operate our organization. I highly recommend talking with [SENSITIVE CONTENT HIDDEN] to learn more about the program’s functionality.
PROSOur organization was quoted $75,000 to create an online grocery ordering platform for our nonprofit that provides services to older adults. We found Tradogram and worked with the team to customize the software to meet our needs. Tradogram is versatile and easy to use. It has totally transformed how we provided services and allowed us to grow our organization. It’s really fun to use the program for something totally different from what it is intended.
CONSWe needed the purchase order to sort items on the pdf but it did not have the functionality to meet our needs. We worked with the developers and they quickly and efficiently solved our problem and created a sort function!!
Rose
Entertainment, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2024
Helped me organize my PO's
On a scale of 1-10 It's been an average of 4-8. It got better as they made improvements on the program and was more usable for our application as they made changes. There are still little changes that could improve the overall user experience but now as I use it after the programmers made tweaks it has been a better experience.
PROSI liked that it has more options on naming PO's and lets me keep track of what is has arrived/been delivered. Also lets me check my own items as delivered. In the item description having a link back to the items web page has been really helpful for quick reordering.
CONSNot being able to split line items to two different codes. It glitches and changes the code I assigned something too and then I have to recreate a PO from scratch to fix it. Adding tax and other expenses is clunky and adds extra unnecessary clicking.
Garion
Verified reviewer
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
Tradogram for Construction Business
Overall we love tradogram and continue to use it for our business for all procurement needs.
PROSThe procurement / purchasing module was simple to use, easy to track orders, receive orders, and search for frequently used items in my catalogue.
CONSThe inventory module could use some development to make it more user friendly.
Vendor Response
Glad that you're enjoying our software! Appreciate your honest feedback as well.
Replied March 2024
Ruba
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2024
Satisfactory
Once of the best easy system, accessible via mobiles. Our workflow is conducted and archived efficiently due to this system.
PROSTradogram is a Very User friendly software and it is integrated with Xero so we are running smoothly the procurement and finance operation due to the Tradogram system. We love it!
CONSVersion 2 once a PO is edited before approval
Vishal
Information Technology and Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2020
Tradogram- ease to use ERP/P2P software
We were looking for an ERP/P2P solution which does the job and which makes procurement process simple. The Software does this job effective and cloud solution helps on the ease with which we can get the whole organization on Tradogram. The product has a nice demarcation for goods and services offered. Would recommend this for small to medium scale organizations.
PROSThe ease and intuitiveness which is embedded in the process flow, the initial conversations with the product team when we were looking to understand the features of the Product and the easy customization options
CONSThemes can be improved and the UI is also good but can be made better.
mike
Biotechnology, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
good review
very happy, it makes my job easier, and complete saves me time
PROSeasy to use, complete package, it meets all the requirements
CONSnone, i do not have any cons on tradogram
Reason for choosing Tradogram
good reviews, good price good service overall ok
Vendor Response
Glad that you're enjoying our software! Appreciate your honest feedback as well.
Replied March 2024
Teimuraz
Hospital & Health Care, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Good Product, Good Features
Our company has been looking for procurement solutions for a long time. Then we discovered the system Tradogram, which met all our requirements. It is very convenient to use, has lots of excellent features, suppliers are very easy to use it. In a word, the best system among them that we have seen and experienced, I advise everyone to try, do not regret it.
CONSIt has no disadvantages, We like it very much, and if we have some suggestions, they always ready to help us.
Alex
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed January 2020
Easy to pick up and easy to use.
Limited training required, easy to pick up and easy to use. When in trouble there's always the online chat assistance who are very helpful.
CONSFor requisitions/purchasing Tradogram is fantastic however, stock management capability is bare minimum and very limited. Due to limited features; when requesting for "quality of life" amendments or additional features, Tradogram's default response is always payment upfront at the forefront of their minds rather than satisfying and keeping existing customers. Understand there are development costs involved however, with online comparison websites these days it doesn't take much for a customer to consider switching.
Crystal
Hospital & Health Care, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2022
A product to get you organized!
Our overall experience with Tradogram has been wonderful. This product has allowed us to log and know what inventory we have, order from that inventory list and/or from outside companies. Invoicing has allowed us to keep track of our spending or manage the status of our purchases.
PROSThere is many features of this product we like. The inventory management, ease of ordering, the creation of invoices for tracking and management, and the tiered access/permission levels.
CONSI wasn't a part of the team who set this software up, but as a user, it would've been helpful to have video instructions/guidance on the functionality per user type to assure we are utilizing all the features available.
Vendor Response
Thank you so much for the review, Crystal! We have many tutorial videos in the knowledge base, check them out here: https://www.tradogram.com/resources/knowledge-base
Replied January 2023
Getnet
Import and Export, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2022
Tradogram experience
Procurement was hectic as it has very long delay times, unable to trace it and request and final procured was usually different. After using Tradogram, waste of products from unwanted purchase is reduced, improved efficiency.
PROSIt makes life easier as 1) easy to create request 2) makes follow-up easier 3) can see the status 4) sends email notification. And gives dashboard for further improvement.
CONSI don't have any at the moment for any of the features.
Eve
Consumer Goods, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Great Phone Support
I needed assistance on the Tradogram approval system and was promptly helped by [SENSITIVE CONTENT HIDDEN] professionally and thoroughly. He had a great demeanor and was very helpful. Grateful for the tech. support provided.
PROSI really like how easy this software is to use. Make creating and generating POs easy. The approval process was a godsend to our company, which was lacking an approval system for internal purchases.
CONSNothing I don't like. Everything is fine, I just needed some assistance with the approval system so I don't mess it up.
Vendor Response
Thanks for the review Eve! Our team is always available to help assist you with any and all support requirements.
Replied March 2020
timothy
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
Tradogram has been spectacular.
It's easy and straightforward yet still powerful. I've searched and searched and demoed so many programs and tradogram is the only one that has been powerful enough to use the way we need, yet simple enough that the ramp-up time is nearly non-existent.
CONSI wish it were more customizable. I don't use some of the functionality so I wish it could be hidden. There are also a few categories I wish I could change or delete because it doesn't reflect my business and never will. Overall, these are VERY minor complaints.
Vendor Response
Thank you Timothy! Tradogram is highly customizable and configurable. You can get rid of all the features that you won't be using from under your user permissions. Anything you deny access to will be completely removed from the account. We hope this helps :)
Replied December 2017
Santiago
Verified reviewer
Computer Hardware, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
A review about Tradogram
Buena,es excelente el hecho de que sea tan sencillo de usar por lo que lo recomiendo bastante.
PROSLo que mas destaco es la interfaz, es excelente, es muy fácil de usar y de aprender así mismo a implementar lo que lo hace una experiencia mas suave y amena para su implementación.
CONSPor ahora no tengo nada relevante o verdaderamente negativo que resaltar,el software simplemente se comporta bien.
Vendor Response
Glad that you're enjoying our software! Appreciate your honest feedback as well.
Replied October 2023
Anna
Mechanical or Industrial Engineering, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2022
Great for Purchasing
We use it every day and I really like it. The cost for the program is very reasonable.
PROSThis program is very easy to use, works and integrates well with our accounting program and I would recommend this to anyone.
CONSIt had some glitches at the beginning, changes and improvements have been made and has made program much easier to work with.
Benedict
Education Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2024
Tradogram Review
Ease of use in creating expense request and invoices.
CONSBudget tracking seems to be a challenge
Paul
Individual & Family Services, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2022
Tradogram Review
It's good it's easy to use my only complaint is above.
PROSI like the usability and inventory function I can see exactly what's available to me at our warehouse. I also like the way I can import carts to create reqs from outside websites
CONSThe order status feature is a big thing for me Closed, Pending, fulfilled needs to be done better. I see an order fulfilled but that does not mean I received the order I need a feature that says delivered or not delivered ordered from the company does not mean I received the product. This could be on our end but it needs a feature to tell me exactly which order I received and am still waiting for.