All Transcount Reviews

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Anonymous

10,000+ employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed March 2020

my review for Transcount

PROS

Very easy to use with a friendly interface that doesn't need much training

CONS

it would be perfect for this system enabling RFID features

Jordi

Logistics and Supply Chain, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Simply great

We have worked with several Saas before and after almost 2 years looking for it, we can asure that we found it. Transcount is simple and intuitive.

PROS

It covers 95% of the main workflow for a freight broker or a forwarding company. I can tell that they are working everyday on the other 5% to make it just perfect.

CONS

Some minor adjustments like translations but the customer service is always there to fix them.

Reason for choosing Transcount

Price, non training needed and ready to use.

Reasons for switching to Transcount

Magaya was very complex to do simple tasks

ricardo

Logistics and Supply Chain, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2020

need to be more administrative

it was very good for starting but when you grow need more control of your profit reports to pay comissions also the pricing reports where not to easy to access

PROS

the way you can ask quotes to your carriers but we have several complains about they can't acces and need user and pasword and we never can use this tool as it would be.

CONS

we dont have comissions by sales person reports according to their sales.

Reason for choosing Transcount

cost benefit

Reasons for switching to Transcount

for pricing and sale comisions reports.

Syed Zafar

Package/Freight Delivery, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2022

KLANORIANS Freight Forwarders

I have no dought and based on my personal experience I definitely recommend this software. Please note, that we are a small organisation and our recommendations are based on our small team.

PROS

The most considerable item to share is that there is no error found in my last 7 years.

CONS

in reality, there was no any problem I faced so I don't want to say anything.

Martin

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

The Best Solution

PROS

Very easy and friendly use for all of our company. Desired features.

CONS

There is nothing that I liked the least about this software.

Trevor

Transportation/Trucking/Railroad, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed March 2020

Good Start

Very positive for quick setup & none complex courier job adding. Needs work to cover more complex options.

PROS

The setup & on-boarding easy to get started with. Easy user friendly interface for adding jobs for Ops & reliable cloud service.

CONS

Needs API & integration options plus customer portal for job tracking plus reporting. More options to customise reports & additional features.

Reason for choosing Transcount

Wanted a Cloud solution.

Hosffman

Logistics and Supply Chain, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2020

Automize your Logistics

We have move from excell management to web cloud control, which its faster to track and follow information.

PROS

Easy to use, easy to manage, control of your movement.

CONS

It would be great if your customer could have access to follow up there cargo.

Vendor Response

Thank you Hosffman for your feedback. We're working on adding functionality to allow the 3rd part access which will allow carriers and customers to access their bookings and shipments online.

Replied March 2020

Vlodja

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2017

Simple better than a huge number of professionally designed and customized transport software

After ten years experience in a transportation and logistic services and a couple custom tailored software, I can say that this product is far better. The true, which is many times confirmed is that, is the most difficult to make something simple, and the designers of this software is so close to that goal. Simple, intuitive cloud software which save time and money, with great customer support is what everyone need in this branch of industry. Transcount thanks for a great work!

Vendor Response

Thank You!

Replied March 2017

David

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

4

Reviewed June 2015

Trully helpfull software

We are using this software for our logistics needs, and all I can say that transcount is a really cool and needful thing. I cannot now imagine our daily operation without this soft.

Nicolae

Transportation/Trucking/Railroad, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2020

Easy to use

PROS

Trusted companys, good Payments, easy to use the software.

CONS

Not to much companys loged on it, more companys, more better.

Mike

Logistics and Supply Chain, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2020

Not Recommanded

Less than poor and the after-sale service is horrible

PROS

None at all, I can say anything good about it

CONS

Not worth the money, Nothing close to what it is promising

Reasons for switching to Transcount

Because Transcount is not at all the software to the forwarding market

Angelos

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

Great software for our logistic management needs

We are using this product for our needs and is an excellent freight logistic management software. The platform is easy to use and very professional.

PROS

friendly and professional platform

Vendor Response

Thank You. We are at your service.

Replied March 2017

Sinta

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

Good tool for daily working.

I see there is some new features in this system, love that transcount upgrading themselves everyday. Very good support control. Solving issues very fast. Love doing business with them.

Vendor Response

Thank you.

Replied March 2017

Paulius

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Transcount Freigh Management

Intuitive, constantly developing and easy to use freight management software with nice custumer support.

Vendor Response

Thank You

Replied March 2017

Jean-Mathieu

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2016

Amazing Freight Management Software

Very intuitive and user-friendly. Great way to combine freight and cost management. Thank you Transcount.

Vendor Response

Thank You

Replied March 2017

Dovydas

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2015

Great tool !!

Highly recommending. Easy, simple and innovative interface with a loot of features that helps us manage our freight forwarding issues

Vincent

Transportation/Trucking/Railroad, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed March 2020

Not a fan

We have reviewed numerous solutions to manage our freight flows. Transcount didn't make the cut. It's just not it; it feels like a incomplete product in early stages of real development

PROS

It's web-based, hence accessible anywhere.

CONS

The design and overall UI of the package

Oksana

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2015

Easy work

helps to safe time, easy to use. have many useful features for freight forwarders.

Showing 1 - 18 of 18 Reviews