All Transplace TMS Reviews

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User Profile

Richard

Verified reviewer

Package/Freight Delivery, 501-1,000 employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

ScanData product and team

PROS

It is built for high volume and their team makes it mass customizable. I don't think there is anyone in this space that has such a robust parcel manifesting and labeling system for high volume shippers than they do. At the same time, they can customize at very low costs. Great combination.

CONS

I had heard of other providers before coming across ScanData. I just wish I would have known about them sooner.

Brian

Retail, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Fantastic shipping integration partner!

PROS

We have integrated with ScanData to help with the manifest of shipment packages, and closing of those packages for various domestic carriers (e.g UPS, USPS), as well as to provide label data for in house label generation. The team at ScanData has been professional, responsive, knowledgeable and proficient in what they do. We have not have any major issues, and any minor issues are addressed timely. The software as a service is more than capable at scaling to our constantly changing volume due to seasonality.

CONS

Some dependency on legacy Microsoft .NET technologies (ASMX and soap-based services), rather than the more modern REST-based services, but that has not hinder any of integration effort.

Trevor

Logistics and Supply Chain, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed July 2023

Efficient TMS

It works just fine, our customer likes it, it's simple to use and an overall good TMS platform.

PROS

No nonsense, nothing flashy or hard to understand. It is a great portal for logistics partners to manage freight, run bidding, and manage transportation scores.

CONS

I have to clear my history every time i have to log in, making it impossible to save passwords or set perameters on other sites. I dont know what this glitch is but it gets really old. Won't let me log in with our clearing history...every...day.

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

The ScanData team provides an excellent product and amazing customer support!

PROS

Ease of use, ability to customize, amazing quality, 2nd to none customer support. The ScanData team is a rare gem, from an excellent product to amazing customer experience. Their team has been available 24/7 to troubleshoot and deliver on time/every time.

CONS

I have no complaints. The ability to customize to meet the changing needs of my business keeps all parties happy.

User Profile

Elizabeth

Verified reviewer

Transportation/Trucking/Railroad, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Good TMS System

I use Transplace daily to handle one of my largest customers and have had very few issues with the software over the last 4.5 years.

PROS

Fairly simple to use and understand the program. Most features are very straight forward and make it simple to easily accept loads and bid on lanes as well.

CONS

There should be the ability to accept or decline load tenders through Transplace.

Anonymous

201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2021

SCANDATA MY SHIPPING PARTNER

PROS

Flexibility, configurability, ease of deployment, and general capacity to address the problems in the evolving marketplace for all modes of transportation have been praised by our customers OR simply easy to use ,quick response team and quality service

CONS

There hasn't been anything that has made me feel bad but Testing necessitates some downtime due to communication issues with warehouse equipment, however this is not a system flaw.

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Partner Review

Clients have made mention to the application's financial benefits through improvement in processes and carrier routing optimization as well as the data analytics that are derived to enhance strategic planning. The teams customer service is exceptional and a model for the industry.

PROS

Our customers have commented on the flexibility, configurability, ease of implementation, and overall ability to support the challenges within the changing marketplace for all modes of transportation.

CONS

Our clients are extremely satisfied with the SCANDATA application and have not addressed any issues with the technology or service

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

B to B Partner

SD is very responsive to requests and quick to implement solutions.

PROS

Response time is minimal. Negligible number of scandata-owned errors over large quantities of message requests.

CONS

Some host system downtime required to perform updates.

Michelle

Retail, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Quality product and support for 15+ years

I've been working with the Scandata team for many years, and they are always quick to respond, with quality and effective solutions for anything we've needed. Couldn't ask for a better team.

PROS

Easy to use. Quality product. Excellent reporting. Great support when needed.

CONS

Testing requires some downtime because of communication with equipment in the warehouse, but this isn't a fault of the system.

Anonymous

1,001-5,000 employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

Great product support team

PROS

The implementation and support team is top notch. They are knowledgeable and responsive.

CONS

While it meets the need, the carrier compliance UI could use an update.

Christopher

Retail, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Industry Leading Manifest System with Great Features

PROS

The ScanData VSAMs system is very configurable. A lot of requests we made were features that were already part of the system and just needed to be enabled.

CONS

The configurability can cause issues if not set correctly. Other than that, it is very easy to use and support.

Kelly

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

ScanData knows carrier integrations better than the big carriers and support issues are minimal.

PROS

It's stable, scales well and we don't have issues during peak periods where orders increase exponentially

CONS

Nothing comes to mind right now in terms of stability, supportability and implementing new carriers / project work has gone well

ERIC

Logistics and Supply Chain, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Awesome Product

Every interaction with Scandata from personnel to the actual platform has been fantastic and to have that consistency throughout, is a huge strength and reflection of a great product, and company.

PROS

Very scalable based on customer needs.

CONS

I have not experienced anything that would reflect a negative

Showing 1 - 13 of 13 Reviews