TrueCommerce EDI Solutions vs Infoplus

RATING:

4.3

(510)

TrueCommerce EDI Solutions has 510 reviews and a rating of 4.25 / 5 stars vs Infoplus which has 113 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (510)
4.4 (113)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
February 27, 2024
November 17, 2023
Pros/Cons
  • Pros

  • I love that this software is super simple. Ve been through the training and every step is pretty self-explanatory.
  • The ease of the software is great. Customer service is extremely helpful.
  • Cons

  • When it does not work, it is horrible to figure out why, and how to fix it.
  • Still generates the occasional errors and no warning given.
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  • Pros

  • The implementation process not only showed us how to use the product but was also provided great training on industry best practices.
  • Not only that, but having the system be reliable for them is an asset that cannot be overstated.
  • Cons

  • At the time of this review, the billing scripts you have to make to do advanced charges don't change the excel files created for invoice backups.
  • Sometime system is hacked & trouble in inventory management.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

Advisor Recommendations

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12 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos