All Verenia CPQ Reviews

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Steve

Telecommunications, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Worth Every Dollar!

The system is incredible and I really enjoy working with the Verenia team. From the training sessions to the ongoing support calls team at Verenia is truly what makes this a great solution. When presented with a request they dig in and ask questions that help us build a better solution than we even thought would be possible. They lean on their experience of building hundreds of systems like this to help prevent end-user confusion to produce a great experience for our business team.

PROS

I like how flexible the system can be configured. After the training sessions provided I was able to get into the system and begin to understand how powerful it really can be. I have yet to find something that couldn't be configured with the support of the Verenia team.

CONS

Nothing about the Verenia software. My only complaint is that the speed of processing can be slow if processing a large volume of data. I don't blame Verenia for this as it seems more of a NetSuite limiting factor.

Reason for choosing Verenia CPQ

We choose Verenia for a few reasons: Because it is native to Netsuite and that was important to our team. Because of the Verenia team Because of how flexible the rules engine was designed.

James

Furniture, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed July 2021

Verenia CPQ Manufacturing Product Configurator

The overall experience has been quite good, although it is taking a long time to get the configurations finalized (although we have been using it the whole time, likely creating a bit more frustration, fixing as we are live).

PROS

The ease of configuring a product, option by option to build a final product code is great. It works with our ERP and CRM system to ensure users, experienced or not are easily able to understand and build product.

CONS

Integration has been a challenge due to ongoing material and bill chalenges. Sometimes, a change to one thing has an adverse effect on other configurations, and this is a bit frustrating. Additionally, it seems that we have some challenges when trying to Edit and existing configuration.

Robert

Food & Beverages, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

4

Reviewed July 2021

Still Evaluating ...

Still evaluating. Hopefully the technical team can figure out how to reduce processing time to make the product more usable.

PROS

The product does complement native NetSuite functionality

CONS

Speed of filtering has been a challenge for our organization. Finding and selecting the correct item can take a while when you have a lot of attributes.

Guy

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed April 2015

EoS is coming on strong

EoS is getting bigger and better every day! Getting used to any new program can be a task in itself...but EoS does a good job of keeping it simple and easy to get accustomed to. The Tree Layout makes it all appear perfectly and their new layout for Maintenance really helps you navigate around through your products and areas of a product easily. The best part of using EoS is the fact it is a developing product that is solid already. What this means is if you find tiny things that don't seem right the program is not a dead program so they are there to actually assist you and potentially will add in more options for the masses (if they can't help you find a way around your situation). Speaking of finding a way around your situation...there are limitless ways for that to happen. Though the product is structured and has it's own strict guidelines it also has a CodeExec area which is very open and can do almost anything you can figure out how to write code for. So the limitations to the structure don't end up limiting your creativity or end design to you wish to achieve. Now for the cons...and there are few...as a developing program there are MANY changes that come through often and can cause you to have to adjust your process and thoughts...but they do not "Break" your configurations (Good news!). There also can be little bugs...though I don't know of any major items that weren't squashed way back in Beta. On the flip side though this con is overcome easily as they ARE actively developing every day and as noted with my 5 Star rating their Customer Service is Top Notch (unlike some other software). I would recommend this program/service to any company looking to get into Product Configuration. It really is very powerful and from what I have seen over the last couple of years will continue to grow and get even better!

Sue

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed January 2016

Very Customizable Software with excellent support from the EosCPQ team

Our requirements are very demanding and complex. The Verenia Team has worked side by side with us to meet the challenges and produce an excellent Configure, Price, Quote (CPQ) and Lead, Sales Order, Parts Order, Warranty, Registration, Serial Tracking System! Along with this, the tools are available to create programs and reports with elaborate calculations. The Verenia Team has helped us create all the interfaces between our ERP and Shipment Tracking to eliminate redundant maintenance and manual updating. Security is baked in, to allow levels of access to all the menus/options available. We have just released our 3 version of the software and are ecstatic with the results. When we first went live with the CPQ, the speed was really slow. (Intolerable) It also didn't work well on iPads at first. We brain-stormed as a team and over 4 months increased the speed immensely. The software now works with all browsers. Recommendations to others considering the product: Plan for extra development if your demands are very complex. What business problems are you solving? What Benefits have you realized? We are providing our dealership network with a full service portal where they receive their leads based on consumers building product that is pushed right to their Quotes & Orders work bench. Leads can be quoted, then orders placed, external sales reps approve and plan shipments, to internal sales acceptance. Orders are put into our ERP and the invoiced info with serial numbers is pushed back to the web for warranty registration, service tracking for parts and warranty. We use the CPQ to create our specs and order forms, and reports for dealers. This is the front end to our total selling process.

Dan

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Verenia CPQ is as much a part of our business operations as any other tool.

PROS

Verenia CPQ is intuitive and requires relatively little training. New employees can get up to speed in minutes. It used to take us days or even weeks to get new people trained. With Verenia, they are working and entering orders on day 1.

CONS

We would have liked Verenia CPQ to have accompanied a CRM system. They have now addressed that concern.

Jonathan

Wholesale, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Really helpfull

We like the CPQ because it helps a lot our sales rep to have a complete picture of the catalog when they are doing a sales order, also we incremented our sales by adding the addons functionality

PROS

It redesign the concept of creating sales orders in Netsuite, it gives the ability to our sales rep to see the complete catalog and to find the products that the customer is seeking

CONS

It's a little complicated to do the implementation and the administration if you want to do changes

Tom

Law Enforcement, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2017

Very user friendly...

Accurate information and builds. We used to use an Excel Document for configuring products...

PROS

We manufacture custom light bars and other vehicle related products. The configurator makes it easy to build products for customers and give them a visual of what the bar looks like. It also automatically calculates their discount which is a nice feature.

CONS

Being able to cut and paste to duplicate the build for a different company. Many of our configurations are common across multiple agencies...

Marlene

Wholesale, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Verenia Review

Verenia has been extremely accommodating. Always willing to help and problem solve.

PROS

The system is easy to use and navigate through. Integration to Sage500 was seamless.

CONS

Can't think of anything that comes to mind.

Reason for choosing Verenia CPQ

Because of ease to do business with. Also cost was affordable.

Robert

Hospitality, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Arkansas Lighting Verenia Review

PROS

The ease of use is very valuable, things can be customized easily and there are endless possibilities in getting this software to do what you want it to.

CONS

The learning curve was a little difficult up front, but after figuring out how to really make it work, it has gotten much easier over time. The customer support staff at Verenia also help out a lot with this, they are able to answer just about any question very quickly.

Dave

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2021

not the software buyer

Good

PROS

It is easy to use. The layout is fairly intuitive and easy to follow.

CONS

If you have a non-stock fabric, you have to check the box in the options tab for each line item. The non-stock selection should b on the fabric tab and automatically apply to each line item.

Randy

Logistics and Supply Chain, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

Verenia CPQ Met and Exceeded our Needs

Our experience has been positive. Pricing errors have been reduced and we have have a better insight into our dealer networks sales activity.

PROS

Verenia CPQ greatly reduced the time required to quote prices to our customers. It was built to be intuitive and was a game changer for us.

CONS

We use Verenia CPQ for a narrow band of trailers that have standard features. It is not a good tool for projects with unique features and complexity.

Alex

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Parkwood Doors

Quoting is much more efficient

PROS

Makes doing quotes super easy, Can get 50% more quotes out per day

CONS

The initial moving across took a little time but is all working well now.

James

Architecture & Planning, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2020

Still in the programming process

So far everything has been going well with creating the configurator. There are a large amount of work that is in process that still needs completed. Very excited to get to the finish line on this project.

PROS

I like how it can be tailored to my company and industry.

CONS

We don't have it complete and running to have anything to add to this column.

Melissa

Electrical/Electronic Manufacturing, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed July 2021

Must have for configurations and customer quoting

Excellent tool for product configurations

PROS

PDF function for customer quotes is great. Customer often want PDF quote to send to their customers so they can see the 3D image along with the configuration and price.

CONS

3D images are often missing and sometimes software can be slow to configure and save.

Michael

Automotive, 201-500 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

Great software

PROS

We've used this software for over five years with few problems. The customer support and management team are first rate and very responsive. Implementing creating sales orders with our ERP was quite easy.

CONS

Personally haven't had any problems with the software.

Lucas

Retail, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

4

Reviewed July 2021

Configuration Review

PROS

I like how easy it is to use and how it does a lot of work for a sale for me.

CONS

The Main con of the configurator is how long it takes to configure and it is inconvenient.

User Profile

David

Verified reviewer

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Great Product. Modernized our selling process!

Capture product knowledge, reduce quoting time, reduce quoting errors create platform for future salesperson training.

PROS

Verenia CPQ has allowed us to capture tribal knowledge of a veteran sales team, significantly reduce quoting time, and eliminate quoting errors. And the implementation was easy...no coding knowledge required!

CONS

Verenia has been great about adding custom functionality that they haven't done before, but it took quite a bit longer than they estimated / promised.

Jammi

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed September 2015

Eos takes control of the endless possibilities

EoS is such an intuitive program. In working with configurations there are just so many options that it can become rather daunting. This program takes you from the beginning to the end seamlessly. Saving time and energy along the way. The thing I like best about this program is how easy it is to understand. I can talk someone who has almost no computer skills through this program with complete ease. Which makes us look great and leaves the customer with a sense of accomplishment and confidence that things were done the right way, the first time.

Vendor Response

Jammi - We've very happy to have you as a customer. Please don't hesitate to reach out if you ever feel that you have less than a perfect experience with us.

Replied September 2015

Tina

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2015

This software solution made growth feel welcome, not daunting.

The whole process from start to finish took very little time and energy. The end result saved us hours of tedious, unpleasant calculations and left us with something that we do actually enjoy using. We were able to customize everything about the product to suit our company's culture and objectives. Our customers are happy because they're receiving faster more accurate information, even from new hires. Vic was pleasure to work with, he just gets it. We can't wait for next project. The hardest part really will be deciding what to tackle next.

Chris

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed October 2015

The Solution to our Problem

With minimal training for its use, I can knock out a quote in just a couple minutes. There is a visual layout of the product I've configured which reduces the opportunity for errors. Previously, we used Live PDF files with drop downs to make selections. This was tedious and time consuming and quite often, our customers would select an option that they didn't want. Not anymore! Cons??? none. but I'll like it even more when its fully functional from my Android phone....

Randle

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed December 2015

I really enjoyed working with the new configurator software used by my employer.

Overall I was very pleased with the software that was just updated at Freedman Seating. It was easy to navigate, user friendly and very efficient. This software made order entry much faster than before. The only con's were minor bug fixes, pricing adjustments but these were attended to very quickly by Verenia. The tech support was great and I was very happy with the product.

Anthony

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed December 2015

Good Experience that WIll Get Better

I've used this software for over a month and I find it extremely user friendly. The interface is easy and the response is fast. Like any launch, there wer a few hiccups here and there but they were resolved right away. I look forward to being a part of the growth of this software.

Matt

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

4

Reviewed December 2015

needed a few tweaks but it's an ongoing project

Pro's are Vic and Jordan are here to help. We've got kind of a complicated business here with so many options and special situations. Any bus will get worked out. also, I want to give overall 4 stars but it won't let me.

Ethan

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed December 2015

It is a much more effecient way to do orders

It was not a tough transition from the old software, most of the issues suffered were in the set up. Adding more user warnings would be a helpful improvement. I am pretty satisfied so far with this software.

Showing 1 - 25 of 79 Reviews