The software has been a huge help in our growth as a business and to be honest I don’t know what we would do without it. As a company with over 25yrs experience I would highly recommend Waste Logics to any other skip company. It covers all aspects of the job and more. Great back up service. Keep up the good work guys!

User friendly, plenty of different reports and great back up service.

Some modules that could be free of charge

better response time now but when we need something developing it needs to go into suggestions and if more users want it then it gets further up the list towards development. if we want something done we need it done asap so would be happy to pay.

ease of use on weighbridge and operational transport.

reporting could be better with a better report writing function. Mapping system is not to good.

Its supposed to be quicker but you have to go around the houses to even put on a new job or new note. If you could just go into the one screen and fill out the form and not have to back and forward with things it would be much simpler and time saving. It does have its good points on straight forward deliveries but as for the rest its is frustrating to say the least.There is no manipulation with invoices as to when and what invoice things get charged on so again frustrating and cannot be used with our former system which our customers are familiar with so payments are not held up.

You can see what bins are out and where, at more or less a glance.The weekly stats are helpful.

Not a lot of point to this review when its an answer question review as most of the questions that are relevant are not here to answer. Even if they were here to answer, there's not a lot of point because nothing seems to get sorted. We have waited over a year to get an issue that we were promised when we first took out the system, but still nothing on the horizon to sort this. excuses are - we have taken on other customers that need to be sorted first - don't worry about the ones you already have! Last August we were apparently at the top of the list (an email to inform us of this) but still not anything done! Invoices cannot be in the format that we require so it would mean 10 page invoices being sent for some customers, not a good thing to get them paid on time!

The system in principal is a wonderful thing. It saves time and allows a much easier picture of what is going on. There are a couple of things which we have found don't suit the way we run but we can work round them. The main bug bear is the time it has taken to get the transfer notes sorted.

It is great for being able to allocate drivers jobs and see weights and times rather than having to use a paper diary and waiting for drivers to return to site. Pictures on site tied to the order are very helpful as we have proof of bins being delivered and what waste has been placed in them before collection.

There is no function to change jobs from new to wait and loads which can be annoying. We also find that sometimes we are doing things twice to be able to get yard trade orders on the system. There is also no way for the system to stop you placing the same address in twice.

Great. i have used 5 other systems and this is by far the best. other systems include, waste metrics, Gatehouse, Racy, avery systems and FCC's own in house system Gladys. this one is by far the best with the most features. still loads more that can be added also

Its user friendly. it looks good and is generally well laid out. i believe that makes a big difference when you are expecting a lot of people to use the software. it must make their job easier. or else they will avoid using it. the old drivers app on the old tablets were glitchy. people were nervous. since further development people wanted to move to using the driver app. a lot of thoughthas been put in to the UI and it shows

it takes a long time lto learn all of the different features. although the training info is good a beginners guide would have helped me in the early days. not sure if they provide this now