XPS Ship

RATING:

4.8

(240)

About XPS Ship

Shipping software to easily find the best shipping rates, print shipping labels & track orders. Save money using our software to print shipping labels for all your orders. Rate shop and get the best-discounted shipping rates with all major U.S. carriers. Easily import order data from Shopify and other sales channels, update order status and tracking, reduce manual labor, speed up processing, and batch fulfill unlimited orders. *Manage all order information (all sales channels) in one user-friendly platform *Rate shop multiple carriers and print unlimited single or batch shipping labels *Provide dynamic rate quotes at checkout with 3rd-party calculated shipping rates *Get live customer onboarding and ongoing live support for free *Set automation rules to maximize la...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

XPS Ship Pricing

XPS Ship is a free shipping software application.

Free trial: 

Available

Free version: 

Available

XPS Ship dashboard
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XPS Ship Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for XPS Ship

1 - 5 of 240 Reviews

User Profile

David

Verified reviewer

Printing, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

XPS works beautifully

Excellent experience.

PROS

It's easy to use and implement for anyone. We've been using XPS for over 4 years now.

CONS

The batch features are sometimes difficult to work with.

Reason for choosing XPS Ship

Ease of use and cost.

Vendor Response

Thank you, David. There are definitely a lot of filter options while batching. Consider setting up rules in order to streamline things. We'd be happy to help you set this up, just call us. 800.881.0288.

Replied April 2022

Brian

Consumer Goods, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2022

Good for startups - sort of

Customer service is by far the best I've ever experienced. You get a 1800 number and someone picks up immediately and is able to solve nearly all problems. If they charged for customer support rather than hiding a 3% credit card fee, we probably would have stayed.

PROS

Easy to use and makes it easy to pull overall time in transit - this is critical to our customer's satisfaction score.

CONS

The surprise 90 day 3% credit card charge. Our lead employee noticed an issue with one package being over charge, we investigated the overall invoice only to find a 3% fee tacked on. I'm sure it's in some fine print somewhere but it felt like a scam. Moving off XPS quickly became the highest priority.

Reason for choosing XPS Ship

ShipStation's customer service is the worst. We were originally migrating to their software and their sales person started harassing our implementation lead. We scrambled and found xps ship, was a much better choice than shipstation.

Reasons for switching to XPS Ship

We exceeded their capacity. Go shippo is a great product for startups

Tasha

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed April 2022

Considering dropping due to bad quoting and no fix from customer service

With the quoting being so far off so often we are considering using other software and leaving XPS

PROS

The ease of use and the ability to send automated tracking info to customers

CONS

The most important part of the software is that we know the price for shipping so we know what to charge our customers. This is routinely wrong & I get charged extra hundreds of dollars a month that they misquoted. And tracking down those charges is a joke. Additionally, the customer service doesn't know anything either.

Reasons for switching to XPS Ship

We switched pos software and xps was integrated into the new software

Vendor Response

Thank you for the review, Tasha. Please remember that the carriers will charge reweighs and APVs if you enter incorrect information. That is the only way you will have additional charges.

Replied April 2022

Michelle

Arts and Crafts, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

I tell everyone about XPS .. best shipping software

So happy. I have told several other people who ship crafts about this. I’ve tried stamps, and ship station amd disliked both. I did like shipping easy but it was more expensive

PROS

easy to use, not expensive, customer service is quick and helpful. Compares rates of all carriers

CONS

i can’t think of anything i dislike honestly. There were a couple things that I needed to ask questions about but the team responded quickly and now i know how to use it for all of my purposes.

Reasons for switching to XPS Ship

mostly the ease of use, but having a cheaper option was an added bonus

Sean

Consumer Goods, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Excellent Service for all your shipping needs

We started using XPS on recommendation of a Postal Worker. It's been smooth ever since we got it set up. Sometimes the interface feels dated, but the software is just robust and simply just works. It's absolutely wonderful.

PROS

Integrates well with our other software, makes it easy to get labels, track shipments and compare pricing across all our accounts.

CONS

At times can feel dated. Copy/paste of addresses doesn't always work.

Reasons for switching to XPS Ship

Shipstation was hard to setup, it wasn't intuitive and there were extra fees.