ZhenHub
About ZhenHub
ZhenHub Pricing
Contact ZhenHub for pricing information.
Starting price:
$29.00 per month
Free trial:
Available
Free version:
Available
Other Top Recommended Supply Chain Management Software
Most Helpful Reviews for ZhenHub
1 - 5 of 17 Reviews
Alvaro
Verified reviewer
Logistics and Supply Chain, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
I have the power
Thanks to Zhenhub all I need is my mobile device to have full control and visibility. Besides their team is simply outstanding.
CONSSo far I haven't found any difficulty. Will contact their team if I do.
Florian
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Great service with good support
We were able to automate fulfillment of our online orders accross APAC
PROSEase of use, setting things up with our Shopify store front was a breeze. We got real good support from the team as well, always happy to setup a call to go over things
CONSNothing to report really, things went smooth
Reason for choosing ZhenHub
Good presentation, comprehensive pricing and friendly staff.
Mark
Verified reviewer
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2020
Zhenhub practices fraudulent accounting and extorts customers
Zhenhub is a fraudulent company who has been extorting me with outrageously inaccurate warehouse fees, sending late shipments of all my products, and shipping my products out incorrectly. They never address problems, and currently stole $1400 from me, plus they are holding tens of thousands of dollars of my inventory without responding. Avoid this company at all costs.
PROS-it integrates with Shopify -had good support the first few months
CONS-fraudulent accounting practices -extorts customers for extra money once inventory is in the Zhenhub warehouse -ships products weeks, and sometimes months late -tracking numbers never work -shipped out 100's of my products without any packaging
Vendor Response
Thank you for taking some time to review us. We sincerely apologize for your experience with our company. I believe our CEO immediately reached out to you to understand your situation and it was resolved very quickly. It seems you are now satisfied with our resolution and we thank you for your patience. Please let us know if there is anything further you need clarification with. We reached out immediately after knowing that you were dissatisfied with our service. You may reach out to us anytime at ailene@zhenhub.com. Again, thank you for your feedback. We pride ourselves on our focus on our customers' experience and this review is felt deeply in our company and we have implemented controls and solutions to prevent this situation from happening again.
Replied February 2021
Mark
Consumer Goods, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
ZhenHub is a great solution that I highly recommend!
I thought that the shipping cost that I was being quoted previously with a standard carrier was high, so I googled for better options and saw that ZhenHub was highly recommended. I was in a pinch because my manufacturer in China was ready to ship and needed it taken care of ASAP. I called their Hong Kong office and had a quote within minutes that was far better than my previous. They walked me through the website, I gave them my address and they had it in Florida faster and for a better price. They're a reliable resource for my startup and I'll continue to use ZhenHub moving forward.
PROSDefinitely their great customer service. The CEO himself walked me through everything and made sure I was all set. Their costs were also much lower than I was previously quoted. The ease of setting up and executing an order/shipment and it's tracking system were great and the tool is easy to navigate.
CONSHonestly, it's very well put together. It I'm being the nit-pickiest person I know and had to say something, I'd say that perhaps a button or two could have bold text to stick out more but that is purely cosmetic and I only mention it because there's always something to do in the pursuit of perfection; but it didn't slow me down at all and they're still clear. I'm just used to bold writing on buttons I suppose, and I feel like I "have to put something" *shrugs*
Reason for choosing ZhenHub
Speed, Pricing, Tracking, Splitting the shipment option, domestic warehousing, customer service, everything!
Jessey
Electrical/Electronic Manufacturing, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Easy to Use Inventory Management System
I searched around the internet for an inventory and order management system. Many only provided free trials or I had to install the software on my computer. These systems seem to be fairly expensive but luckily I came upon ZhenHub. It was totally free and suited the purposes for my small business. What was great about it, is that I could immediately integrate my Shopify account. Sales Orders and Invoices were auto-generated saving me so much time. All the other cloud-based systems were really expensive especially if they integrated with Shopify. Overall, it's been a great experience so far. I also know they can actually help me with my physical fulfillment as well. I have yet to try this service. But I highly recommend this system.
PROSIt was easy to use and also cloud based so I could access my inventory from anywhere. Integrating with Shopify was a massive bonus.
Vendor Response
Thanks Jessey for your feedback, we will continually improve on the product.
Replied December 2016