---
title: "icon"
description: "Reviews of Zip. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zip is a good fit for you!"
source_url: "https://www.softwareadvice.com/scm/zip-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Zip Reviews

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# Zip User Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(23)

4

(8)

3

(0)

2

(1)

1

(0)

## Secondary Ratings

Ease-of-use

4.8

Customer Support

4.6

Value for money

4.5

Functionality

4.4

* * *

### Pros

"Their Admin training is helpful in ensuring companies are equipped with the right knowledge to maintain the system on their own."

"It has also enabled our internal approvers to maneuver through their reviews quickly and with ease."

"Not having to use a 3rd party implementation team is a huge cost-saving component of why Zip won our business."

### Cons

"As a user from asian country, I think the only dislike with ZIP is the availability of their admins and/or customer support since they're based in western countries."

"The only "dislikes" to mention are minor user interface issues, like not being able to open a request on a separate tab when viewing the complete list of pending approvals or not being able to customize the drop-down status list on certain approval steps (i.e. the only options as of now are to choose between "ready to start" "in progress" "waiting on vendor" and "blocked internally")."

"Loading times of the software can be slowIntegration with IronClad constantly breaks"

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Zip Reviews, Pros and Cons - 2026 Software Advice