About CloudApp

CloudApp is an on-premise screen capture and recording solution that can be used to create, edit, and share videos. It can be used by various teams including marketing, product development, project management, customer experience, plus more. CloudApp allows users to capture recordings, edit video/audio, and create GIFs that can be shared with others using links.  

Users can use this solution to streamline team workflows by creating collections to organize visual content. Created videos can be dropped/added to collections within the CloudApp platform. Users can control the type of access others have to content links. Development teams can capture screen recordings/GIFs to demonstrate bugs that need attention. CloudApp integrates w...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Windows 2000, Windows 8, Windows 10

140 Reviews of CloudApp

Average User Ratings

Overall

4.66 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(107)

107

4 stars

(23)

23

3 stars

(7)

7

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 140 results

July 2018

Steve from Royal Liverpool and Broadgreen University Hospital NHS Trust

Verified Reviewer

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

One of the few apps I use every single day...essential for devs or for digital life!

Pros

They have trialled and tested this product a lot; that is obvious. It is ridiculously easy to use and offers the ability to create animated gifs, screengrab video (with or without use of your webcam and mic to record your face and voice) and screengrabs which you can annotate. The software sits quietly in the background not using too many resources until you know you need it and the easy shortcuts can help you get going. I use a lot of the images and animated gifs for interactive training materials and plans.

Cons

The only thing I wish you could do with CloudApp is choose the default copy type after you have taken a screengrab, video or GIF. Right now, the software auto copies the link to the image / video but there are other options including copy a direct link (so just the image on a page without editing options etc.) and a copy to the content iself (ie. if you take a screengrab you can copy the image directly into documents and emails). It would be ideal if you could chose which of these the software does by default to make it even more convenient. Other than that, the software could not be better!

April 2020

Jonathan from Partner Hero

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Outsourcing/Offshoring

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

CloudApp will solve all your screen capture needs and more.

I love CloudApp, despite the fact of it being a paid service, I see the value it can bring to big businesses with lots of back and forth communication on a daily basis.

Pros

I love the link-sharing features where you can just take a screenshot and share it with anyone via just a short link without much more effort than copy & paste. One great thing about it is that you can even record your screen for a short period of time and also share it/

Cons

I don't like that this is a paid service that comes with a little do a high mark for what it does since you can also just use the keyboard commands to capture anything and share it another way rather than a link.

November 2019

David from Beekeeper

Verified Reviewer

Company Size: 51-200 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

November 2019

Great tool. Worst support ever

It's a great to do screenshot easily, but the support team is not supportive.

Pros

When the tool it's extremely simple to use.

Cons

The customer team is inexistent, you can spend weeks with critical bugs not being solved

March 2020

Ken from Drift.com, Inc.

Verified Reviewer

Company Size: 201-500 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

March 2020

How I use CloudApp everyday in my Sales Job

For someone in sales, this is an indispensable tool. It makes my life easier, and the ease of dropping its images captured anywhere (in Slack, into an email, etc.) is why I keep using it day after day.

Pros

So this is one tool I cannot live without. The ability to take a screen grab, write on it to illustrate and highlight important points, helps me do my job much easier than in the past where I would have to re-create an image. More importantly, it is a time saver, which is the value prop that the CloudApp team touts.

Cons

There are times when glitches happen and I have to redo a step, it is inconvenient but not a show stopper.

March 2020

Jovan from Nifty

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2020

Best tool for screenshots, videos and gifs

CloudApp skyrocket collaboration with my team. Everything going much faster than before.

Pros

I use Cloudapp daily basis with my team and collaborators. The functionality of this app is more than great, every screenshot or GIF you create can be shared very quickly via sharable link.

Cons

I think I like almost every aspect of this app. More space on the free plan always warmly welcomed.