Loom

RATING:

4.66

(339)

About Loom

Loom is a video recording and screen sharing solution that allows teams to communicate with ease, without wasting hours of productivity from non-productive meetings. Loom includes fast recording, screen sharing, link sharing, video editing, emoji reactions and comments, access controls, and advanced reporting. Users are able to use Loom to record their screen or a specific application in addition to live recording for any video session. Loom generates a custom URL for every video session, which allows video owners to share links to other users. Loom's editing tools allow users to edit, trim, and add CTAs and custom thumbnails. Video owners can use access controls to set privacy filters for videos to restrict visibility for users who don't have a password or URL li...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Loom Pricing

Loom is available for free with limited access to a number of videos. Paid subscriptions with unlimited videos are available on monthly and annual subscriptions starting at $8. Custom quotes are also available for teams and enterprises. Contact Loom for more information.

Starting price: 

$8.00 per month

Free trial: 

Available

Free version: 

Available

Loom for Desktop
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Loom Reviews

Overall Rating

4.66

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 325 reviews

Janice

Company size: 2 - 10 employees

Time used: Less than 6 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

June 2022

Great video recording tool for a start

User Profile

Paul

Verified reviewer

Company size: 2-10 employees

Industry: E-Learning

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

June 2022

Loom is the original and still the best by leaps and bounds.

From using the free version when they first released their product, to now paying for the professional version, I am constantly impressed. It is a vital part of how we provide support to our clients.

Pros

After trying every other option out there, from Bonjoro, Vimeo Record, and Dropbox Capture, desktop software like Snagit and Camtasia, and other similar pieces of software, Loom stands head and shoulders above all of them. It is simple to record, the video is uploaded quickly, the processing is ridiculously fast, the editing is faster than I have seen and it does what it says on the box.

Cons

Sometimes the webcam and the sound is a little out of sync.

Reasons for switching to Loom

I wanted something simple and effective that didn't slow down responses and that the recipient didn't really have to think.

Geoffrey

Company size: 1 employee

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

January 2023

A tool that will save you tons of hours

Pros

Amazing software for communication with team and clients.Before, I used to write super long emails to explain things, answer questions, explain a process, etc. Loom save me daily ton of hours just by changing it by some quick videos I can shot and share in minutes.Good integrations with other tools, easy to start to capture a video and sharing it.Great interface and easy UX.

Cons

Nothing special here. I lost a few videos in the uploading process, but I think if you have a stable and fast connection you won't have this issue.

Raghav

Company size: 1 employee

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

August 2019

Relatively Underwhelming

I believe as time passes, Loom will continue to enhance its features and eliminate bugs. As the overall experience is refined, I believe Loom, with its unique offerings, is certainly a top competitor in the video recording software market.

Pros

It has a simple, easy to use interface, which allows you to alternate between recording styles depending on whether you want your voice, your face or both, which is a welcome step. It also stores your videos on its online portal, up to a certain number, protecting you against crashes and other mishaps. The support is very friendly and quick to respond, enhancing your experience further. Plus, you can share your videos directly through their portal, saving you the hassle of downloading and uploading the videos on a streaming platform.

Cons

I'd like to think of Loom as a work in progress. With its bugs and crashes, it fails to impress when compared to other recorders I have used. I have had to contact support multiple times over an identical complaint of videos failing to upload completely, despite having a strong and fast internet connection. Once, after recording an 11 minute video, I realized Loom had recorded only 3 minutes, causing severe frustration.

User Profile

Samuel

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Non-Profit Organization Management

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

Engaging video tools for remote workers

My experience with Loom is excellent, for the purpose of document review and online collaboration it is far superior to Zoom which works best for conversational meetings and discussions.

Pros

A simple yet effective tool, I use Loom frequently as a way to provide educational videos to my colleagues in a way which is engaging and semi-interactive by being able to annotate and highlight documents in real time whilst they watch.

Cons

It would be better if it had a scheduling function for online meetings where participants could be invite to join via an invitation. However I am still relatively new to this tool so it might have this feature and I have just not found it yet.

Reasons for choosing Loom

I feel that Loom is better suited for updating documents and collaborating in real time, help with problem solving and explaining problems to remote colleagues with its superior screen sharing and editing features.

Reasons for switching to Loom

Loom is more interactive and suited to my video styles which focus more on document review and education than direct conversational meetings. Also with the NPO discount Loom is cheaper than Zoom.

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