About Snagit

Snagit is a simple and intuitive screen-capture solution that can transform workplace communication, training documentation, and video tutorials with advanced video recording and image editing tools. Take a screen capture on any type of screen and enhance it with editing tools and effects or record screens for any quick video. Snagit includes webcam recording, scrolling screen capture, advanced annotation, a customizable interface, text capture and customization, and more.


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48 Reviews of Snagit

Average User Ratings

Overall

4.66 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(42)

42

4 stars

(10)

10

3 stars

(3)

3

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 48 results

August 2021

User Profile Picture

Alan from Technology In Education Onlne

Verified Reviewer

Company Size: 1 employee

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2021

SnagIt - My Go To Program

As mentioned before, I've used SnagIt for over 15 years. I continue to utilize the maintenance program, so I always have the latest version of the program.

Pros

Whether I'm developing an online tutorial or needing to send a quick screenshot, I've come to rely on SnagIt for many years. I also appreciate the SnagIt editor so I can enhance my screen captures with additional information/features. It's very easy to use and don't think twice when I need to do a quick screenshot when I'm having a problem with an app or website. It has become a lifesaver for that. Since I go back and forth from a Mac to a PC it is nice that the program is available on both platforms. Also, over the years the features on both platforms have gotten more similar in their usage.

Cons

The only con I would say is if you want to do something other than a simple screenshot you might be overwhelmed by its numerous features with the editor.

Reasons for Choosing Snagit

Given features and support saw no need to look at other programs.

Reasons for Switching to Snagit

The features within SnagIt and the Mac/PC platform option made the switch easy to make.

December 2020

Kingson from EMET

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

December 2020

A stable application and easy to work with.

Overall, it's a very good deal for your money. Compared to other applications in the market, SnagIT application is very stable and dependable. It feels like a more tested and rounded product to use. The support from SnagIT team has been outstanding at the time of installation and later on when I had doubts. I hope they bring in the image size compression functionality soon.

Pros

These are the Pros I've witnessed on a day-to-day usage - Easy to install and learn to use - Affordable pricing with the license - Easy launch at anytime with shortcuts - Good quality Screen video + Webcam + System audio + Mic audio - Assorted collection of presets and templates - Different settings for GIF export - Best for panoramic screen capture - Many editing and styling option for images - Fast render, easy saving, and sharing - Hardly ever freezes or crashes - Frequent updates and training webinars

Cons

There are a few cons I face from time to time - Virtually no editing option for video captures - Cannot edit or crop an imported GIF - No image size compression option

Reasons for Choosing Snagit

I was satisfied with the product in the trial days. It seemed to tick all my requirement boxes.

August 2021

Liezl from Private

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

August 2021

Easy to use

Easy to install and use. It's one of the only products I've found over 8 years that have allowed me to capture a scrolling screen. It has been extremely quick and easy to use in design and development work. This includes recording screens, and minor "to be" editing for development work and user analysis. It has been my go to software in work, and quite often in private requirements too for 8 years plus.

Pros

This software is intuitive to install and use. You can get up and running in no time! The capturing commands and wording is easy to follow and user friendly, even if you've never used something like this before. The scrolling window is still the prime usable feature in this software. Also, minor editing is clean, simple, and effective. Highlighting steps or features on screens is simple and efficient.

Cons

The industry has changed, there are a number of free captures products built in to windows etc. The scrolling window and recording has been a life-saver for me in my SAP manual and instructional work. However, I am considering looking around to see if I can tighten the belt and find alternatives. A small fee subscription model may be easier to sustain. Subscribe when I have jobs to pay for it, and take a pause when I don't need it.

Reasons for Choosing Snagit

It covered screen captures, editing and highlighting steps - exactly what I needed for creating technical manuals, and showcasing software development. I often use it to illustrate usability and design features too.

December 2020

Corey from MidState Design

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

4.0

December 2020

Cannot Recommend

My experience with Snagit has not been very good.

Pros

The concept is great. Tons of functionality is built in and the two apps (Snagit, and Snagit Editor), are meant to work together seamlessly.

Cons

Snagit's scrolling window only worked for a hot second and that was several years ago. Even after numerous updates it still fails. Snagit Editor *was* solid up until recently, when they released their new major version. Now, it crashes multiple times a day. Often, I need to open up the task manager to force close it. I've submitted many reports on this through the app and it still hasn't been fixed. Probably going to uninstall it.

Reasons for Switching to Snagit

I switched because Techsmith products were supposed to be of higher quality. I have not found that to be the case.

September 2021

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

September 2021

A simple to use screenshot (and video) capturing and editing tool, a useful tool for tech support.

I have a very great experience since day 1. I would recommend every company that is a tech support to use this tool as it will help you guide your customers easier than ever.

Pros

For this review, let me only cover the screenshot capturing and editing aspect of Snagit as I used it them most. I loved Snagit, it is basically like Paint on Windows where when you see, you can know how to use it right away due to it simple design and straightforward function and icon. For tech support like me, Snagit is like a god-blessed tool. As you know, sometimes, end-users that are lacking technical skills doesn't understand the verbal instructions at all. Therefore, with Snagit, it allow me to provide visual guidance for them to see and follow. Most of the time, after sending Snagit edited screenshot (giving guidance through number stamps, arrows, highligh, blurring contents that we don't want them to see), the feedback is always positive.

Cons

What I don't like most about Snagit would be its unmodern interface. Well, I don't think I can really complain about this as keeping the interface to be unmodern somewhat contributes to it being easy to use. If you see the latest versino of Snagit, the interface is so outdated. It's like it's from the Windows XP/7 era in which we are already moving into Windows 11. Other thana this, I don't think I have anything else to complain regarding this amazing tool.