Ever since the software was introduced to our team, it has been a huge help to standardize the screen capture software across the company and provide the necessary details when logging bugs so that our Product team can pinpoint the issues.

I love how the software lets me capture all of the important information necessary for our engineering team to debug issues in our tool.

I wish it could upload my files just a tad faster

BEB saved a lot of time for me and my team we can now screen record a bug so fast and it includes most of the information the Developers and QA need to fix the issue. It also saved a lot of storage space in my laptop :D

-The product is very easy to use I love how everything is displayed on one page and yet they are all clear. - I like how I can share it with the team using a link and not having to download the video and send it (it doesn't take space) - The new Network features are very helpful not to mention the consol!

from time to time BEB logs me out and it does not save my email, it would be nice if when I click on the email field it would show the most frequent emails I use to log in (my work email is kind of long)

The recordings are useful and clear. The concept of the tool is solid.

It's glitchy, often fails to record, or fails to save. (Using chrome) It will crash if a page sends out a lot of errors.

I worked in support for one year and then transitioned into product, still doing a lot of 3rd level support and debugging. Before Bird, we always had a hard time gathering all the important data from support or any employee and then also conveying the information in a way that engineering can quickly fix the bug. Data ways always missing, was incomplete and so there was a lot of back and forth involved until we were able to pinpoint the bug. No more with Bird! We record a video or make a screenshot, create the JIRA bug ticket out of it right away, done.

The ability to capture feedback and data related to bugs or QA review in a format that ensures that the data is so complete, that engineering can act on it.

I would love it if we could implement Bird in our web app so customers can also use it! Right now, we can only use it internally.

Overall i think this is already ahead of its time and had GREAT potential!!!

"Fire and forget" feeling of the console flow and possible errors Screen capturing and uploading it on the cloud makes sharing easier compared with other solutions

Lack of Firefox extension Not being able to get multiple recording in one session or at least multiple screenshots in a waterfall/timeline manner , so i can upload one session with many screens (to illustrate the problem better) instead of limiting for one screen per session or uploading multiple sessions.