Ever since the software was introduced to our team, it has been a huge help to standardize the screen capture software across the company and provide the necessary details when logging bugs so that our Product team can pinpoint the issues.

I love how the software lets me capture all of the important information necessary for our engineering team to debug issues in our tool.

I wish it could upload my files just a tad faster

BEB saved a lot of time for me and my team we can now screen record a bug so fast and it includes most of the information the Developers and QA need to fix the issue. It also saved a lot of storage space in my laptop :D

-The product is very easy to use I love how everything is displayed on one page and yet they are all clear. - I like how I can share it with the team using a link and not having to download the video and send it (it doesn't take space) - The new Network features are very helpful not to mention the consol!

from time to time BEB logs me out and it does not save my email, it would be nice if when I click on the email field it would show the most frequent emails I use to log in (my work email is kind of long)

I am very picky about using third party tools. Tried to cover this mission for a while using Loom with Chrome Dev Tools open for capturing bugs, but didn't quite cut it.

The name is kind of strange :-). It does it's mission and is pretty easy to learn.

The recordings are useful and clear. The concept of the tool is solid.

It's glitchy, often fails to record, or fails to save. (Using chrome) It will crash if a page sends out a lot of errors.

fantastic tools that helps start up to solve bugs and develop new features. Keep doing the good job

Easy to Use, great at record bugs, helps start up to solve bugs and develop new features

permission roles are certainly important and not all public viewers can see the recording

I worked in support for one year and then transitioned into product, still doing a lot of 3rd level support and debugging. Before Bird, we always had a hard time gathering all the important data from support or any employee and then also conveying the information in a way that engineering can quickly fix the bug. Data ways always missing, was incomplete and so there was a lot of back and forth involved until we were able to pinpoint the bug. No more with Bird! We record a video or make a screenshot, create the JIRA bug ticket out of it right away, done.

The ability to capture feedback and data related to bugs or QA review in a format that ensures that the data is so complete, that engineering can act on it.

I would love it if we could implement Bird in our web app so customers can also use it! Right now, we can only use it internally.

All in all it's easy to use and logs are really easy to read and understand. Also log content has really good information to let you know what's happening

Ease of use and great recording functionality including error and network logs

Someone who wants to just look at the video needs to login

I love the screen recording feature coupled with the dev console recording.

Nothing to not like, all what I am looking for in such tool is there

Overall, it's been super useful and has saved me a lot of time. I have recommended it to a couple of friends and reported bugs to their projects.

Screen recording captures network requests, console errors, and timeline.

The app is extremely buggy and crashes frequently.

Screen recording and capture to report, title and describe bugs. I can QA in half the time or less with Bird Eats Bug.

It would be nice if there was a way you could install Bird Eats Bug to track mobile bugs and issues when QA'ing.

Fantastic experience, helpful customer support. Been using it on recommendation from someone I worked with and brought it over when I changed jobs. Will be using this neat little app as long as it's around I'm sure! Keep up the good work

I love how easy it is to use and record a bug! It takes seconds to create a recording, seconds to upload it and seconds to upload. End users can use it, support team and myself when testing new features. Developers love it and find it really helpful to have all the information in one place

Potentially the experience of how it is shared? End user or clients have to download the app, then record, then sign-in to upload. It can be a big of a barrier. More browsers would be nice as well! I don't think you can do anything about this but sometimes I need to be testing on incognito mode - it's a shame extensions can be used in incognito mode!

Great! The team is very responsive, and the product works very well. I especially like that ANYONE can use it - pretty much everyone uses Chrome (or a Chromium-based browser, like Edge, Brave etc.) and it's super easy to use.

It's really easy to set up and use, and it makes describing bugs A LOT easier than what you're probably used to (text bullet points). It really makes my job as a frontend developer a lot easier when I have a Bird Eats Bug liked attached to a ticket. There's plenty of useful information attached to the session, and those are things that aren't usually attached to plain screen recordings.

It logs me out from time to time, and there's no integration with anything other than Jira, which is a bit annoying - but it's still a 1-click to copy the link, and that's usable anywhere...

Overall i think this is already ahead of its time and had GREAT potential!!!

"Fire and forget" feeling of the console flow and possible errors Screen capturing and uploading it on the cloud makes sharing easier compared with other solutions

Lack of Firefox extension Not being able to get multiple recording in one session or at least multiple screenshots in a waterfall/timeline manner , so i can upload one session with many screens (to illustrate the problem better) instead of limiting for one screen per session or uploading multiple sessions.

I use it for testing websites on a daily basis.

Great for capturing errors in time with bugs on a site. Haven't found anything better.

Login functionality is clunky. When you click login it asks you to signup, and then there are several steps you have to go through to actually get logged in and your recording uploaded.

Its been really great!! Where before knowing about birds eats bug a lot of my time used to go in recording via windows recorder or other applications but this helped as it captured the logs and saved the time where I don't have to explain later over a call on how to reproduce the bugs which I just saw roaming around.

Easy and quick to use, the extension made life so much easier :)

While sharing the recording the process or the time it takes to load the page + over all sharing UI it could just be shown outside instead of tucking it inside under 3 dots but that's just my suggestion.

The tool is easy for anyone at the company to use (from support to business analysts to QA and devs). The console errors it captures is incredibly helpful for our developers.

There's no cons that I can think of at the moment. This tool is really great, especially when capturing bugs and having our developers look into the issue.

- Easy to share bugs to engineering and QA teams. - Love the console errors.

- Whenever I need to use the app i need to log back in and use my authentication code. Not a big con, just slows you down when trying to troubleshoot (sometimes) urgent issues.

Surfaces the network tab/related information to engineers! Integration with jira on new jira tickets is good to. Easy to use.

For an organization that has limited storage would be great if there was a way to auto delete videos once the jira tickets are closed

I like how you can see the network info and console logs for the recorded tab. That gives most of the information while watching the video. Audi capture is really useful when QA team needs to convey some message which they can't convey during screen recording.

I did not find any cons as of now. Great work xD

all good. I am very happy with this tool.

1. easy to use 2. concise 3. video is crystal clear

session is not preserved in browser. Each time when I close and open the browser, I need to re login.