Callbridge

RATING:

4.5

(26)

About Callbridge

Callbridge is an online meeting software. Meeting transcriptions are powered by AI. Callbridge can automatically record your meetings and create transcriptions. Its complex algorithms identify different speakers and is able to give a sentiment analysis for your entire meeting. There are zero downloads. Simply copy and paste your meeting URL into your internet browser. No downloads for any parties, not even the host. Brand your portal and conference calls with our easy-to-use branding tool. Upload your logo and colours and even get a custom greeting. Make your brand front and centre!

Callbridge Pricing

Starting price: 

$14.99 per month

Free trial: 

Available

Free version: 

Not Available

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Callbridge Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Callbridge

1 - 5 of 26 Reviews

User Profile

Kapil

Verified reviewer

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

The Best Conferencing Solution

Our overall experience with CallBridge has been excellent. They are refreshingly different and deserve to go places.

PROS

I have been with the conferencing industry since 1996 and have used almost every other product in the market. Compared to their competitors, Callbridge is the best product. It is robust, sturdy, and has excellent support. It is also continuously updated and enhanced with new features. It is also inexpensive.

CONS

I would have preferred open API access to help us integrate applications.

Reason for choosing Callbridge

Better product and support

Reasons for switching to Callbridge

Better product and support

Vendor Response

Thank you Kapil!

Replied July 2021

Pastor

Religious Institutions, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

A great communication for online church activities and team collaboration.

The product is really great. The thing that helped make my decision was the fact if I need help, I can call up and talk to someone. That is a big thing with me. Some of the companies, you have to send in a email or submit a ticket and they wait a day or two. I like being able to pick up the phone and call support.

PROS

I like to be able to schedule a meeting and send out the invites.

CONS

If I want someone to use the product, I have to log them in first and they can have a meeting on my behalf. If not, I am relegated to do everything.

Reason for choosing Callbridge

The pricing tier for the features, the ease of configuring the product so our church could use and the fact that if I got stuck, I could call support. For me, it was an easy choice.

Reasons for switching to Callbridge

The pricing tier for the features, the ease of configuring the product so our church could use and the fact that if I got stuck, I could call support. For me, it was an easy choice to switch.

Frieda

Non-Profit Organization Management, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2021

Streaming issues

We don't use the system very often, and typically it works OK, however, lately, it's been VERY difficult to the point that we may no longer want to use it. We had an Annual General Meeting on Nov 17, and EVERYONE (26 participants) was freezing all the time, some people could not hear us, and voting (hands up) was impossible to assess as the chair of the meeting. We had another committee meeting yesterday Dec 13, with 5 participants only, and the echoing was impossible. So we switched to a Zoom meeting and had no problems at all. On another note, when copying the meeting details, why does it not copy the title of the meeting, but only the organization name?

PROS

Initial training we received was adequate.

CONS

Participants freezing and echoeing even double echo

Reason for choosing Callbridge

We were able to get the Callbridge product through Tech Soup, so price was the deciding factor.

Reasons for switching to Callbridge

We used to us personal Zoom accounts that are limited to 45 minutes, and limited number of participants.

Julie

Non-Profit Organization Management, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2023

Board Meeting

PROS

Easy to use. The directions are easy to understand

CONS

I think that zoom does everything that is needed and not as expensive

Reason for choosing Callbridge

Again it was already in place here.

Reasons for switching to Callbridge

This was the program that was bought for this organization

Greg

Civic & Social Organization, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Great for Small Business or Organizations

Initially, we had problems with sound quality. This was eliminated with the use of headsets. The service CallBridge provides is great. We use teleconferencing about 25 times a year with less than 20 participants. CallBridge has fulfilled our needs admirably at low cost.

PROS

Simple to use. Great quality sound and video. Ability to use computer or phone to join the conference. A lot of local call-in numbers across the country and world with more being added often.

CONS

Maximum participants is 100 online and 100 phone-in. Not enough for our AGM.

Reason for choosing Callbridge

CallBridge was a low-cost solution that gave us ease of use, quality and reliability.

Reasons for switching to Callbridge

We wanted a lower cost solution with more capabilities.

Vendor Response

Thank you for taking the time to give us your review, Greg! We're very happy that you liked the conferencing experience on Callbridge!

Replied July 2020