# Ultatel Cloud Business Phone System vs Bria - 2026 Comparison - Software Advice > Ultatel Cloud Business Phone System vs Bria - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/vs/xlite --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / Ultatel Cloud Business Phone System vs Bria Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 3, 2026 # Ultatel Cloud Business Phone System vs. Bria: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 3, 2026 # Ultatel Cloud Business Phone System vs. Bria: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) 4.7 [(41)](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/reviews/) Starting Price $18.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Ultatel Cloud Business Phone System Based on 41 reviews - Top use case: Business Phone Systems (73%) 93% of users recommend this product [](https://www.softwareadvice.com/voip/xlite-profile/) [Bria](https://www.softwareadvice.com/voip/xlite-profile/) 4.3 [(106)](https://www.softwareadvice.com/voip/xlite-profile/reviews/) Starting Price $2.95per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Bria Based on 106 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (18%), Utilities (13%) and Professional Services (9%) - Top use cases: Softphone (10%), Call Center (7%) and VoIP (4%) 66% of users recommend this product [](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) Ultatel Cloud Business Phone System 4.7 [(41)](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/reviews/) [](https://www.softwareadvice.com/voip/xlite-profile/) Bria 4.3 [(106)](https://www.softwareadvice.com/voip/xlite-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.7 Based on 41 reviews Ease of use 4.6 Value for money 4.8 Customer support 4.9 Functionality 4.6 4.3 Based on 106 reviews Ease of use 4.2 Value for money 4.2 Customer support 3.7 Functionality 4.1 Looking for better customer support? Ask an advisor for high-rated alternatives Looking for better customer support? Ask an advisor for high-rated alternatives Looking for better customer support? Ask an advisor for high-rated alternatives ## User interface * * * ## Key features Features selected based on 147 reviews from Call Center * * * Automated Attendant 4.3 Call Logging 4.1 Call Monitoring 4.6 Call Recording 4.6 Call Routing 4.5 Call Scripting N/A Automated Attendant N/A Call Logging 4.0 Call Monitoring 3.5 Call Recording 4.2 Call Routing 4.6 Call Scripting N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Microsoft TeamsNot enough reviews ](https://www.softwareadvice.com/voip/microsoft-teams-profile/)[ Zoho CRMNot enough reviews ](https://www.softwareadvice.com/crm/zoho-crm-profile/)[ Zendesk SuiteNot enough reviews ](https://www.softwareadvice.com/product/26892-Zendesk/) [ Microsoft OutlookNot enough reviews ](https://www.softwareadvice.com/marketing/microsoft-outlook-profile/)[ Salesforce Sales CloudNot enough reviews ](https://www.softwareadvice.com/product/2764-Salesforce/)[ CalltureNot enough reviews ](https://www.softwareadvice.com/voip/callture-profile/) ## Reviews * * * DC David C.Director and VPElectrical/Electronic Manufacturing, 11-50 employees "Additionally, all of Ultatel Customer Service personnel are perpetually upbeat and personable." Jan 8, 2025 MM Melisa M.Development DirectorE-Learning, 2-10 employees "Has many reports but they are a bit difficult to understand and do not show the name of the caller (even though it is saved into our system ) just the number." Nov 15, 2023 Bill L.Vice President of Sales and OperationsInformation Technology and Services, 2-10 employees "We have remote staff that work at home that all have Bria installed on their pc's it allows us to stay connected and all be in a queue for when customers call in." Jan 7, 2026 MF Mark F.General ManagerTelecommunications, 11-50 employees "We now have over $1200 credit with them that we can't use and they are refusing to give us our money back." Mar 31, 2025 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [RingEX vs Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/vs/office/)[Ringover vs Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/vs/ringover/)[3CX vs Bria](https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/xlite/)[RingEX vs Bria](https://www.softwareadvice.com/call-center/office-profile/vs/xlite/)