FreeConference vs RingCentral Video

RATING:

4.6

(27)

FreeConference has 27 reviews and a rating of 4.56 / 5 stars vs RingCentral Video which has 375 reviews and a rating of 4.44 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (27)
4.4 (375)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 22, 2023
January 23, 2024
Pros/Cons
  • Pros

  • It's amazing that a free service could have such a wealth of features, and be easy to use and setup.
  • It has all the basic functionality in the free version (which is fine for what my business needs) but it looks like if you wanted more you could get it at a decent price.
  • Cons

  • Sometimes the call quality can be dodgy but to be expected with all online conference calling softwares.
  • The web interface only seems to work on Chrome - this is a disadvantage if invitees are using other browsers.
Read all user reviews
  • Pros

  • RingCentral Video offers a fine conferencing tool to help you connect with others. A client of mine uses this as their main conferencing tool.
  • Plus it gives me the ability to share my screen and take control of the screen. The video and audio quality have always been good.
  • Cons

  • I think it's a little confusing since so many screens pop up when you first login. I think it takes some time to get used to.
  • It's very confusing when signing up new staff as it appears you will be charged at the beginning of the process.
Read all user reviews
Pricing Range
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos