# ISL Light Software Reviews, Demo & Pricing - 2026 > Review of ISL Light Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/screen-sharing/isl-online-profile --- [Home](https://www.softwareadvice.com/) / [Remote Desktop Software](https://www.softwareadvice.com/help-desk/remote-desktop-comparison/) / ISL Light Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/screen-sharing/isl-online-profile/reviews/)[Alternatives](https://www.softwareadvice.com/screen-sharing/isl-online-profile/alternatives/) # ISL Light 2026: Benefits, Features & Pricing Wondering if ISL Light is right for your organization? Our Remote Desktop Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ISL Light 4.7 [(779)](https://www.softwareadvice.com/screen-sharing/isl-online-profile/reviews/) Pricing Starting at $16.90 per month ### About ISL Light ISL Online is a remote desktop and remote support software designed for IT support teams, help desk technicians, managed service providers (MSPs), and enterprise IT departments. It enables secure remote access, control, and troubleshooting of Windows, Mac, Linux, and mobile devices (iOS and Android), with both attended and unattended access options. Organizations use ISL Online to resolve technical issues remotely, reduce downtime, and manage distributed IT environments without requiring VPN configuration or firewall changes. MSPs use ISL Online to support multiple client environments from a centralized platform, while enterprises use self-hosted or private cloud deployment options to maintain control over data, infrastructure, and compliance requirements. Attended remote support Technicians can connect to an end user’s device in real time to view and control the desktop, transfer files, switch between multiple monitors, and communicate via chat or audio/video. Sessions can be paused, resumed, recorded, or transferred between operators. Unattended remote access The ISL AlwaysOn agent enables permanent, anytime access to remote systems. IT teams can mass deploy agents, organ... ize devices into groups, and access machines without requiring user interaction. RDP and SSH access Access remote systems using RDP or SSH tunneling without VPN setup or firewall changes, simplifying connectivity across networks. Security and compliance AES 256-bit end-to-end encryption (E2EE) with RSA 2048/4096-bit key exchange ISO/IEC 27001:2022 certified information security management ISO 14001:2015 Environmental management systems General Data Protection Regulation (GDPR) compliance Two-factor authentication (2FA) and single sign-on (SSO) Session recording and detailed audit logs Blackout (curtain) mode for sensitive environments IP and MAC address restrictions and role-based access controls Deployment options Cloud (SaaS) with global infrastructure (100+ servers, 99.98% uptime) Self-hosted (on-premises), including air-gapped environments Managed Private Cloud for dedicated single-tenant deployment Integrations ISL Online integrates with leading ITSM, RMM, and endpoint management platforms including ServiceNow, Freshdesk, Freshservice, Barracuda RMM, Microsoft Intune, Heimdal, Autotask PSA, HaloITSM, SuperOps, PDQ Connect, and Bitrix24. A full API is available for custom workflows. Pricing ISL Online offers three hosting options: Cloud, Self-Hosted, and Hybrid (Managed Private Cloud – MPC). Cloud plans are tiered (Starter, Standard, Premium), with user limitations on Starter and Standard, while Premium Cloud supports unlimited users and managed devices. Self-Hosted and Managed Private Cloud (MPC) deployments also support unlimited licensed users and managed devices. A free trial is available without requiring a credit card. Wondering if ISL Light is right for your organization? Our Remote Desktop Software selection experts can help you in 15 minutes or less. ## ISL Light User Interface ## Popular ISL Light Alternatives Main Product ISL Light 4.7 [(779)](https://www.softwareadvice.com/screen-sharing/isl-online-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.47Value for money - 4.72Customer support - 4.59Functionality Pricing Starting at $16.90 per month Get Price Alternative Product [TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/) 4.6 [(11629)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.37Value for money - 4.30Customer support - 4.56Functionality Pricing Starting at $24.90 per month Get Price Alternative Product [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) 4.7 [(293)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.61Value for money - 4.67Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) 4.7 [(1423)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.69Value for money - 4.62Customer support - 4.64Functionality Pricing Starting at ₹480.00 per month Get Price Alternative Product [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) 4.5 [(520)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.54Value for money - 4.51Customer support - 4.47Functionality Pricing Available upon request Get Price Alternative Product [AnyDesk](https://www.softwareadvice.com/remote-support/anydesk-profile/) 4.6 [(1787)](https://www.softwareadvice.com/remote-support/anydesk-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.52Value for money - 4.25Customer support - 4.50Functionality Pricing Starting at €22.90 per month Get Price ## ISL Light Pros and Cons We analyzed 779 verified reviews for ISL Light to find out what actual users really think. Select to learn more Intuitive User Interface ISL Light is praised for its simple, user-friendly design. Users find it easy to install, navigate, and operate on various devices, with minimal training required. The straightforward interface helps both IT staff and end users get started quickly. Responsive Support Experience ISL Light makes it easy to deliver IT support with quick connections, helpful tools, and responsive customer service. Users appreciate the ability to assist clients efficiently, collaborate with teams, and rely on knowledgeable helpdesk staff when issues arise. Flexible Remote Access Tools With ISL Light, you can provide remote support across multiple platforms, including mobile devices. The software offers reliable connections, unattended access, and easy setup, making it practical for IT teams to assist clients and manage systems from anywhere. Clipboard Sharing Problems Copy and paste functionality between local and remote machines is unreliable in ISL Light. Users often experience failures, inconsistent clipboard sharing, and trouble transferring text or files, which disrupts workflow during remote sessions. Occasional Connection Issues Connection reliability can be inconsistent, especially with slow internet or VPNs. Users report dropped sessions, lag, and slow setup times, with added complexity when working on Mac devices or with clients who have limited technical knowledge. Limited Admin Controls Managing users and administrative tasks in ISL Light can be cumbersome. Reviewers mention awkward admin interfaces, difficulty with permissions, and challenges in handling licenses and access rights, especially on Mac systems and domain-based PCs. ## ISL Light Pricing and Plans Starting price: $16.90 per month Free Trial Free Version Starter $16.90 per month Plan includes: - 1 Licensed User - 10 Managed Devices - Mobile Device Support - Connect via RDP - Email Invite Standard $34.90 per month Plan includes: - 1 Concurrent User - 40 Licensed Users - 1000 Managed Devices - Mobile Device Support - Email Invite - Connect via RDP - User Management - Device Permissions - Standard Customization - Custom Deployment Link Premium $54.90 per month Plan includes: - 1 Concurrent User - Unlimited Licensed Users - Unlimited Managed Devices - Mobile Device Support - Email Invite - Connect via RDP - User Management - Device Permissions - Advanced Customization - SSO/SAML Read More Self-Hosted $44.90 per month Plan includes: - 1 Concurrent User - Unlimited Managed Devices - Unlimited Licensed Devices - Mobile Device Support - Connect via RDP - User Management - Device Permissions - Advanced Customization - SSO/SAML Enterprise Pricing available upon request Plan includes: - Single-Tenant System - Unlimited Concurrent Users - Unlimited Managed Devices - Unlimited Licensed Devices - Mobile Device Support - Connect via RDP - User Management - Device Permissions - Advanced Customization - Dedicated Account Manager Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ISL Light Features - Popular features found in Remote Desktop Access Controls/Permissions Real-Time Chat Remote Printing Screen Recording Screen Sharing - More features of ISL Light Active Directory Integration Activity Dashboard Activity Tracking Alerts/Notifications Annotations API Application Management Audit Trail Authentication Chat/Messaging Collaboration Tools Communication Management Compliance Management CRM Customizable Branding Customizable Reports Dashboard Desktop/Browser Sharing Desktop Virtualization Diagnostics Tools Diagnostic Tools Email Management Email Reminders Event Logs File Management File Sharing File Transfer IT Asset Management IT Reporting License Management Live Chat Mobile Access Mobile Screen Sharing Monitoring Multi-Channel Communication Multi-Participant Screen Sharing Multiple Monitor Access Multiple User Accounts On-Demand Recording Performance Metrics Presentation Streaming Presenter Control Management Print Management Projections Real-Time Data Real-Time Monitoring Real-Time Notifications Real Time Screen Sharing Real-Time Updates Remote Access/Control Remote Monitoring & Management Remote Support Remote Update/Installation Reporting/Analytics Reporting & Statistics Role-Based Permissions Secure Data Storage Secure Login Self Service Portal Server Monitoring Service Level Agreement (SLA) Management Session Recording Session Transfer Single Sign On SSL Security Summary Reports Surveys & Feedback Third-Party Integrations Troubleshooting Two-Factor Authentication Two-Way Audio & Video Unattended Access Uptime Reporting User Management Video Call Recording Video Chat Video Conferencing Video Support Whiteboard Workflow Management ## ISL Light Integrations Avast Ultimate Business Security Integration rated undefined from -1 review Autotask PSA Integration rated undefined from -1 review Bitrix24 Integration rated undefined from -1 review Freshservice Integration rated undefined from -1 review Freshdesk Integration rated undefined from -1 review Devolutions Cloud Integration rated undefined from -1 review See all 11 integrations ## ISL Light User Reviews Overall Rating 4.7 Ratings Breakdown 5 76% 4 23% 3 1% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.5 Customer support 4.7 Functionality 4.6 IG Isaac G. Verified reviewer Government Administration 51-200 employees Used daily for more than 2 years Review source Reviewed March 2026 Simply the best 5 I've been using it for 13 years now, and the best part is that I don't need to find any other software. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The easiest to use and most complete I've ever used. Intuitive for the remote user, and easy to connect unattended computers. Cons: They should make the usage reports simpler and more complete; right now they are still very limited. Read More AH Andraz H. Verified reviewer Computer Software 51-200 employees Used weekly for more than 2 years Reviewed September 2025 Happy customer 5 I am very happy with the product, and will use it in the future. If anyone ask i will reccomend the product. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the most that i can see all monitors of the user and switching between them. And that can se administrator windows. Cons: Sometimes its a bit slow. And i dont like that i have to enable every time administrator function. Sometimes is on sometimes i hawe turn it on again. Reasons for choosing ISL Light Becouse of very good price and functionality. Vendor Response Andraž, thank you for your feedback! Administrative mode is enabled by default when you’re running ISL AlwaysOn sessions (unattended access), while it must be enabled manually when you’re in a remote support session (ISL Light). Learn more about Administrative mode: https://help.islonline.com/37390/1906830 Replied November 2025 Read More ha henrik a. Verified reviewer Chemicals 51-200 employees Used daily for more than 2 years Review source Reviewed March 2026 Makes life as an admin easier. 5 This is just one of those small programs that makes life as an admin easier. No need to make to many changes, works fine as it is. Ratings Breakdown 4 Ease of use 5 Value for money 4 Functionality Pros: Easy to work with. Very little footprint on the clients. Stable, even when the internet is slow. Easy to find clients on the list. Cons: Every time I install a new client I have to active share it with the other users, would be easyr that the was shared by default. Read More GK Gregor K. Verified reviewer Printing 2-10 employees Used daily for less than 12 months Reviewed September 2025 Reliable and Easy-to-Use Remote Support Tool 4 My overall experience with ISL Light has been very positive, as it is reliable, secure, and easy to use for remote support. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The ISL Light software is reliable, user-friendly, simple to use and provides smooth remote access with excellent security. Cons: Overall the software works well, but the copy function only works like drag and drop, which can be a bit limiting. Reasons for switching to ISL Light I made the switch because I wanted a reliable solution while also supporting a Slovenian company with great service. Vendor Response Gregor that you for your review and support! Replied October 2025 Read More LH Luka H. Verified reviewer Computer Games 201-500 employees Used weekly for less than 2 years Reviewed September 2025 Great product 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I really like ISL Light for its simplicity and reliability. It makes remote support fast, secure, and very user-friendly, allowing me to assist anyone with just a few clicks. Cons: Honestly, I haven’t found any drawbacks so far—ISL Light works smoothly and meets all my needs. Great Reasons for switching to ISL Light I switched because ISL Light is more lightweight, faster to set up, and offers a more straightforward licensing model. It also feels more secure and reliable compared to TeamViewer, which often had unnecessary pop-ups and restrictions. Vendor Response Thank you for your feedback! Replied October 2025 Read More TH Tim H. Verified reviewer Information Technology and Services 2-10 employees Used weekly for more than 2 years Reviewed December 2024 Very good Teamviewer replacement with minor weaknesses 4 Very good, a reliable solution. We have been using the solution for many years and are thrilled with the fast chat support. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Onpremise (ISL Conf Proxy Server) Software Calculate costs No SaaS or dynamic pricing Good support directly via chat Cons: The admin interface is sometimes awkward (expert settings) or non-intuitive. Mobile apps not easy to use for ISL Conf proxy users, from the perspective of end users. Reasons for choosing ISL Light Overall package, pricing and direct support chat Reasons for switching to ISL Light Switch to subscription model, unusual and unjustified price increase (IPO) Vendor Response Tim, we appreciate your feedback, thank you! Replied October 2025 Read More BV Bart V. Verified reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Reviewed October 2024 Good remote support system, real value for money 4 we are using it for about 3 years now and would not return to what we used before. it helps us saving time a lot, certainly having nearly unlimited permanent agents to quickly unattended take over, help us react very quick and easy on customer questions for support etc. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: We can quickly and easily assist users. We can create isl always on silent installer packages that just require 1 double click to install it on a system, no further config needed. Lets us share connections with co workers. The product most of the times just works, no hassle, just as it should be. No version hassles like competitors or extreme pricing for features. It has an API so we can nicely integrate it in our website so we can create easy ready to go sessions for clients without needing to pass ID's and passwords etc. Cons: users get warnings about the isl download, they have to confirm downloading an unsafe file... copy-pasting from outside into a session is sometimes troublesome, luckily there is the paste-keyboard type option which always works isl always on agents may sometimes take multiple minutes to show online after booting or rebooting a machine. file transfer could be handier. less fit for Mac, Reasons for choosing ISL Light pricing, stability, ease of use, seeing it work well with other people that use it Reasons for switching to ISL Light netsupport and gotoAssist stopped Teamviewer is expensive an next to no support, a lot of issues with their versions incompatibilities. not simple to setup unattended access. Vendor Response Hi Bart, thank you for your feedback! When using a cloud license, the issues you’ve described shouldn’t occur. However, if you’re a server license user, please reach out to our live chat, and we’ll gladly assist you in resolving the issue. Replied November 2024 Read More OL Olivier L. Verified reviewer Information Technology and Services Self-Employed Used daily for more than 2 years Reviewed December 2024 A must have remote app. 4 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The incredible ease of use. The feature richness. The reports. Cons: The lack of a search tool to quickly find a Group in the computers view. Reasons for choosing ISL Light The setup was not easy. It looked like a tool for geeks only. Reasons for switching to ISL Light LogmeIn got pricey ! I could not afford it anymore. Vendor Response Olivier, thanks for sharing your experience! Replied October 2025 Read More AA Aaron A. Verified reviewer Computer Networking 51-200 employees Used daily for more than 2 years Reviewed October 2024 great utility for user support 5 The experience is very good, both for the user and the administrator, ease of connection, connection to multiple operating systems, it also has many utilities for remote management, whiteboard, copy, multiple screens, black screen, restart and reconnect. After trying several tools, this is the best. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: What I like most about ISL is the ease of connection, the environment and file transfer, it has many additional utilities, one of the ones I use the most is writing text from the clipboard for when it doesn't allow pasting on the type of screen. Cons: It does not have any negative points, it is a good tool, we have been using it for many years and we have not had any problems. For mac os it is a bit complicated to control but that is the fault of mac os security Reasons for choosing ISL Light for price and the test are succesfully for end users Reasons for switching to ISL Light expensive and problems to connect with users Vendor Response Hi Aaron, thanks a lot for your detailed and valuable feedback! We're glad to see ISL Online fulfils your needs. Replied November 2024 Read More BV Benjamin V. Verified reviewer Automotive 51-200 employees Used weekly for more than 2 years Reviewed September 2025 Reliable and easy-to-use remote support solution 5 My overall experience is very positive. The application works flawlessly, allows quick access and simple remote support. It has proven to be a reliable solution that saves a lot of time. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use, fast connection and stable performance. I really like the clarity and reliability for remote support. Cons: So far I have no major complaints, maybe some additional customization options for the user interface would be nice. Vendor Response Thank you for your feedback! Replied October 2025 Read More Showing 1 - 10 of 779 Reviews [See All Reviews](https://www.softwareadvice.com/screen-sharing/isl-online-profile/reviews/) ## ISL Light Popular Comparisons [TeamViewer ONE vs ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/vs/teamviewer/)[NinjaOne vs ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/vs/ninjarmm/)[Zoho Assist vs ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/vs/zoho-assist/)[SysAid vs ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/vs/sysaid-it-crm/)[AnyDesk vs ISL Light](https://www.softwareadvice.com/remote-support/anydesk-profile/vs/isl-online/)[Slack vs ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/vs/slack/)[Atera vs ISL Light](https://www.softwareadvice.com/help-desk/atera-profile/vs/isl-online/)[Splashtop vs ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/vs/splashtop/) [Compare All Alternatives](https://www.softwareadvice.com/screen-sharing/isl-online-profile/alternatives/) ## Other Top Recommended Remote Desktop Software [TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/) **4.6** (11629) Recently recommended **0** times [ScreenConnect](https://www.softwareadvice.com/product/390169-ScreenConnect/) **4.7** (1896) Recently recommended **0** times [AnyDesk](https://www.softwareadvice.com/remote-support/anydesk-profile/) **4.6** (1787) Recently recommended **0** times [Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) **4.7** (1423) Recently recommended **0** times Stuck Between Options? 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