--- title: "ISL Light Software Reviews, Demo & Pricing - 2026" description: "Review of ISL Light Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/screen-sharing/isl-online-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Remote Desktop Software](https://www.softwareadvice.com/help-desk/remote-desktop-comparison/) / ISL Light Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/screen-sharing/isl-online-profile/reviews/)[Alternatives](https://www.softwareadvice.com/screen-sharing/isl-online-profile/alternatives/) # ISL Light Review From $16.90-$54.90/month Free trial 5 plans Wondering if ISL Light is right for your organization? Our Remote Desktop Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ISL Light 4.7 [(779)](https://www.softwareadvice.com/screen-sharing/isl-online-profile/reviews/) Pricing Starting at $16.90 per month ### About ISL Light ISL Online is a remote desktop and remote support software designed for IT support teams, help desk technicians, managed service providers (MSPs), and enterprise IT departments. It enables secure remote access, control, and troubleshooting of Windows, Mac, Linux, and mobile devices (iOS and Android), with both attended and unattended access options. Organizations use ISL Online to resolve technical issues remotely, reduce downtime, and manage distributed IT environments without requiring VPN configuration or firewall changes. MSPs use ISL Online to support multiple client environments from a centralized platform, while enterprises use self-hosted or private cloud deployment options to maintain control over data, infrastructure, and compliance requirements. Attended remote support Technicians can connect to an end user’s device in real time to view and control the desktop, transfer files, switch between multiple monitors, and communicate via chat or audio/video. Sessions can be paused, resumed, recorded, or transferred between operators. Unattended remote access The ISL AlwaysOn agent enables permanent, anytime access to remote systems. IT teams can mass deploy agents, organ... ize devices into groups, and access machines without requiring user interaction. RDP and SSH access Access remote systems using RDP or SSH tunneling without VPN setup or firewall changes, simplifying connectivity across networks. Security and compliance AES 256-bit end-to-end encryption (E2EE) with RSA 2048/4096-bit key exchange ISO/IEC 27001:2022 certified information security management ISO 14001:2015 Environmental management systems General Data Protection Regulation (GDPR) compliance Two-factor authentication (2FA) and single sign-on (SSO) Session recording and detailed audit logs Blackout (curtain) mode for sensitive environments IP and MAC address restrictions and role-based access controls Deployment options Cloud (SaaS) with global infrastructure (100+ servers, 99.98% uptime) Self-hosted (on-premises), including air-gapped environments Managed Private Cloud for dedicated single-tenant deployment Integrations ISL Online integrates with leading ITSM, RMM, and endpoint management platforms including ServiceNow, Freshdesk, Freshservice, Barracuda RMM, Microsoft Intune, Heimdal, Autotask PSA, HaloITSM, SuperOps, PDQ Connect, and Bitrix24. A full API is available for custom workflows. Pricing ISL Online offers three hosting options: Cloud, Self-Hosted, and Hybrid (Managed Private Cloud – MPC). Cloud plans are tiered (Starter, Standard, Premium), with user limitations on Starter and Standard, while Premium Cloud supports unlimited users and managed devices. Self-Hosted and Managed Private Cloud (MPC) deployments also support unlimited licensed users and managed devices. A free trial is available without requiring a credit card. Wondering if ISL Light is right for your organization? Our Remote Desktop Software selection experts can help you in 15 minutes or less. ## ISL Light User Interface ## Popular ISL Light Alternatives Main Product ISL Light 4.7 [(779)](https://www.softwareadvice.com/screen-sharing/isl-online-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.47Value for money - 4.72Customer support - 4.59Functionality Pricing Starting at $16.90 per month Get Price Alternative Product [TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/) 4.6 [(11639)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.37Value for money - 4.30Customer support - 4.56Functionality Pricing Starting at $24.90 per month Get Price Alternative Product [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) 4.7 [(297)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.60Value for money - 4.67Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) 4.7 [(1485)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.68Value for money - 4.61Customer support - 4.64Functionality Pricing Starting at ₹480.00 per month Get Price Alternative Product [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) 4.5 [(522)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.54Value for money - 4.51Customer support - 4.47Functionality Pricing Starting at $89.00 per month Get Price Alternative Product [AnyDesk](https://www.softwareadvice.com/remote-support/anydesk-profile/) 4.6 [(1797)](https://www.softwareadvice.com/remote-support/anydesk-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.51Value for money - 4.25Customer support - 4.50Functionality Pricing Starting at €22.90 per month Get Price ## ISL Light Pros and Cons We analyzed 779 verified reviews for ISL Light to find out what actual users really think. Select to learn more Intuitive User Interface ISL Light is praised for its simple, user-friendly design. Users find it easy to install, navigate, and operate on various devices, with minimal training required. The straightforward interface helps both IT staff and end users get started quickly. Responsive Support Experience ISL Light makes it easy to deliver IT support with quick connections, helpful tools, and responsive customer service. Users appreciate the ability to assist clients efficiently, collaborate with teams, and rely on knowledgeable helpdesk staff when issues arise. Flexible Remote Access Tools With ISL Light, you can provide remote support across multiple platforms, including mobile devices. The software offers reliable connections, unattended access, and easy setup, making it practical for IT teams to assist clients and manage systems from anywhere. Clipboard Sharing Problems Copy and paste functionality between local and remote machines is unreliable in ISL Light. Users often experience failures, inconsistent clipboard sharing, and trouble transferring text or files, which disrupts workflow during remote sessions. Occasional Connection Issues Connection reliability can be inconsistent, especially with slow internet or VPNs. Users report dropped sessions, lag, and slow setup times, with added complexity when working on Mac devices or with clients who have limited technical knowledge. Limited Admin Controls Managing users and administrative tasks in ISL Light can be cumbersome. Reviewers mention awkward admin interfaces, difficulty with permissions, and challenges in handling licenses and access rights, especially on Mac systems and domain-based PCs. ## ISL Light Pricing and Plans Starting price: $16.90 per month Free Trial Free Version Starter $16.90 per month Plan includes: - 1 Licensed User - 10 Managed Devices - Mobile Device Support - Connect via RDP - Email Invite Standard $34.90 per month Plan includes: - 1 Concurrent User - 40 Licensed Users - 1000 Managed Devices - Mobile Device Support - Email Invite - Connect via RDP - User Management - Device Permissions - Standard Customization - Custom Deployment Link Premium $54.90 per month Plan includes: - 1 Concurrent User - Unlimited Licensed Users - Unlimited Managed Devices - Mobile Device Support - Email Invite - Connect via RDP - User Management - Device Permissions - Advanced Customization - SSO/SAML Read More Self-Hosted $44.90 per month Plan includes: - 1 Concurrent User - Unlimited Managed Devices - Unlimited Licensed Devices - Mobile Device Support - Connect via RDP - User Management - Device Permissions - Advanced Customization - SSO/SAML Enterprise Pricing available upon request Plan includes: - Single-Tenant System - Unlimited Concurrent Users - Unlimited Managed Devices - Unlimited Licensed Devices - Mobile Device Support - Connect via RDP - User Management - Device Permissions - Advanced Customization - Dedicated Account Manager Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ISL Light Features - Popular features found in Remote Desktop Access Controls/Permissions Real-Time Chat Remote Printing Screen Recording Screen Sharing - More features of ISL Light Active Directory Integration Activity Dashboard Activity Tracking Alerts/Notifications Annotations API Application Management Audit Trail Authentication Chat/Messaging Collaboration Tools Communication Management Compliance Management CRM Customizable Branding Customizable Reports Dashboard Desktop/Browser Sharing Desktop Virtualization Diagnostics Tools Diagnostic Tools Email Management Email Reminders Event Logs File Management File Sharing File Transfer Interaction Tracking IT Asset Management IT Reporting License Management Live Chat Mobile Access Mobile Screen Sharing Monitoring Multi-Channel Communication Multi-Participant Screen Sharing Multiple Monitor Access Multiple User Accounts On-Demand Recording Performance Metrics Presentation Streaming Presenter Control Management Print Management Projections Real-Time Data Real-Time Monitoring Real-Time Notifications Real Time Screen Sharing Real-Time Updates Remote Access/Control Remote Monitoring & Management Remote Support Remote Update/Installation Reporting/Analytics Reporting & Statistics Role-Based Permissions Secure Data Storage Secure Login Self Service Portal Server Monitoring Service Level Agreement (SLA) Management Session Recording Session Transfer Single Sign On SSL Security Summary Reports Surveys & Feedback Third-Party Integrations Troubleshooting Two-Factor Authentication Two-Way Audio & Video Unattended Access Uptime Reporting User Management Video Call Recording Video Chat Video Conferencing Video Support Whiteboard Workflow Management ## ISL Light Integrations Avast Ultimate Business Security Integration rated undefined from -1 review Autotask PSA Integration rated undefined from -1 review Bitrix24 Integration rated undefined from -1 review Freshservice Integration rated undefined from -1 review Freshdesk Integration rated undefined from -1 review Devolutions Cloud Integration rated undefined from -1 review See all 11 integrations ## ISL Light User Reviews ## ISL Light customer ratings - Overall rating: 4.7/5 - Total reviews: 779 ### Rating distribution - 5 stars: 592 reviews (76%) - 4 stars: 176 reviews (23%) - 3 stars: 10 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.5/5 - Customer support: 4.7/5 - Functionality: 4.6/5 --- ### Simply the best - Overall rating: 5/5 - Reviewer: Isaac G. - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been using it for 13 years now, and the best part is that I don't need to find any other software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The easiest to use and most complete I've ever used. Intuitive for the remote user, and easy to connect unattended computers. #### Cons They should make the usage reports simpler and more complete; right now they are still very limited. --- ### Happy customer - Overall rating: 5/5 - Reviewer: Andraz H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am very happy with the product, and will use it in the future. If anyone ask i will reccomend the product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the most that i can see all monitors of the user and switching between them. And that can se administrator windows. #### Cons Sometimes its a bit slow. And i dont like that i have to enable every time administrator function. Sometimes is on sometimes i hawe turn it on again. #### Reasons for choosing ISL Light Becouse of very good price and functionality. #### Vendor response Andraž, thank you for your feedback! Administrative mode is enabled by default when you’re running ISL AlwaysOn sessions (unattended access), while it must be enabled manually when you’re in a remote support session (ISL Light). Learn more about Administrative mode: https://help.islonline.com/37390/1906830 Replied November 2025 --- ### Makes life as an admin easier. - Overall rating: 5/5 - Reviewer: henrik a. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is just one of those small programs that makes life as an admin easier. No need to make to many changes, works fine as it is. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Easy to work with. Very little footprint on the clients. Stable, even when the internet is slow. Easy to find clients on the list. #### Cons Every time I install a new client I have to active share it with the other users, would be easyr that the was shared by default. --- ### Reliable and Easy-to-Use Remote Support Tool - Overall rating: 4/5 - Reviewer: Gregor K. - Verified reviewer: Yes - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with ISL Light has been very positive, as it is reliable, secure, and easy to use for remote support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ISL Light software is reliable, user-friendly, simple to use and provides smooth remote access with excellent security. #### Cons Overall the software works well, but the copy function only works like drag and drop, which can be a bit limiting. #### Reasons for switching to ISL Light I made the switch because I wanted a reliable solution while also supporting a Slovenian company with great service. #### Vendor response Gregor that you for your review and support! Replied October 2025 --- ### Great product - Overall rating: 5/5 - Reviewer: Luka H. - Verified reviewer: Yes - Industry: Computer Games - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like ISL Light for its simplicity and reliability. It makes remote support fast, secure, and very user-friendly, allowing me to assist anyone with just a few clicks. #### Cons Honestly, I haven’t found any drawbacks so far—ISL Light works smoothly and meets all my needs. Great #### Reasons for switching to ISL Light I switched because ISL Light is more lightweight, faster to set up, and offers a more straightforward licensing model. It also feels more secure and reliable compared to TeamViewer, which often had unnecessary pop-ups and restrictions. #### Vendor response Thank you for your feedback! Replied October 2025 --- ### Very good Teamviewer replacement with minor weaknesses - Overall rating: 4/5 - Reviewer: Tim H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good, a reliable solution. We have been using the solution for many years and are thrilled with the fast chat support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Onpremise (ISL Conf Proxy Server) Software Calculate costs No SaaS or dynamic pricing Good support directly via chat #### Cons The admin interface is sometimes awkward (expert settings) or non-intuitive. Mobile apps not easy to use for ISL Conf proxy users, from the perspective of end users. #### Reasons for choosing ISL Light Overall package, pricing and direct support chat #### Reasons for switching to ISL Light Switch to subscription model, unusual and unjustified price increase (IPO) #### Vendor response Tim, we appreciate your feedback, thank you! Replied October 2025 --- ### A must have remote app. - Overall rating: 4/5 - Reviewer: Olivier L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The incredible ease of use. The feature richness. The reports. #### Cons The lack of a search tool to quickly find a Group in the computers view. #### Reasons for choosing ISL Light The setup was not easy. It looked like a tool for geeks only. #### Reasons for switching to ISL Light LogmeIn got pricey ! I could not afford it anymore. #### Vendor response Olivier, thanks for sharing your experience! Replied October 2025 --- ### Reliable and easy-to-use remote support solution - Overall rating: 5/5 - Reviewer: Benjamin V. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience is very positive. The application works flawlessly, allows quick access and simple remote support. It has proven to be a reliable solution that saves a lot of time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, fast connection and stable performance. I really like the clarity and reliability for remote support. #### Cons So far I have no major complaints, maybe some additional customization options for the user interface would be nice. #### Vendor response Thank you for your feedback! Replied October 2025 --- ### Great Software & Customer Services - Overall rating: 5/5 - Reviewer: David W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall is has been good. I have roughly 400 computers to deploy the software too and now that we have figured out the custom deployment with intune I have no doubt this will be a smooth deployment process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its a very easy to use piece of software and does exactly what I need it too with remote access. The ability to group computers together and assign different permissions for each user is great too. #### Cons Few issues around deployment with Intune the custom deployment link having /start instead of /download which was causing issues when we tried deploying to remote computers but after a couple support sessions we have resolved the issues and I'm quite happy with the customer services provided. #### Vendor response Hi David, thanks a lot for your detailed and valuable feedback! We're glad to know that ISL Online fulfills your needs. Replied October 2025 --- ### ISL recomended - Overall rating: 5/5 - Reviewer: Miha M. - Verified reviewer: Yes - Industry: Public Policy - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, ISL Light provides a very good user experience. The system is easy to operate, dependable, and suitable for regular professional use, making remote support simple and efficient #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is easy to use and very intuitive. The platform is well structured, user-friendly, and allows efficient work without the need for extensive training. #### Cons There were no major drawbacks. Some advanced features could be expanded, but overall the service works well for everyday use. --- Showing 1 - 10 of 779 Reviews [See All Reviews](https://www.softwareadvice.com/screen-sharing/isl-online-profile/reviews/) ## ISL Light Popular Comparisons [TeamViewer ONE vs ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/vs/teamviewer/)[NinjaOne vs ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/vs/ninjarmm/)[Zoho Assist vs ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/vs/zoho-assist/)[SysAid vs ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/vs/sysaid-it-crm/)[AnyDesk vs ISL Light](https://www.softwareadvice.com/remote-support/anydesk-profile/vs/isl-online/)[Slack vs ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/vs/slack/)[Remote Monitoring and Management vs ISL Light](https://www.softwareadvice.com/help-desk/atera-profile/vs/isl-online/)[Splashtop vs ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/vs/splashtop/) [Compare All Alternatives](https://www.softwareadvice.com/screen-sharing/isl-online-profile/alternatives/) ## Other Top Recommended Remote Desktop Software [TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/) **4.6** (11639) Recently recommended **0** times [ScreenConnect](https://www.softwareadvice.com/product/390169-ScreenConnect/) **4.7** (1901) Recently recommended **0** times [AnyDesk](https://www.softwareadvice.com/remote-support/anydesk-profile/) **4.6** (1797) Recently recommended **0** times [Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) **4.7** (1485) Recently recommended **0** times Stuck Between Options? Our experts can help you compare ISL Light with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice