--- title: "ISL Light Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ISL Light. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ISL Light is a good fit for you!" source_url: "https://www.softwareadvice.com/screen-sharing/isl-online-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Remote Desktop Software](https://www.softwareadvice.com/help-desk/remote-desktop-comparison/) / [ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/) / ISL Light Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/screen-sharing/isl-online-profile/) Reviews [Alternatives](https://www.softwareadvice.com/screen-sharing/isl-online-profile/alternatives/) # ISL Light User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 779 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.5/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 592 reviews (76%) - 4 stars: 176 reviews (23%) - 3 stars: 10 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - The program provides all the functionalities that IT support needs for efficient remote work for our custumer support (file transfer, screen sharing, system management, simple “run as” admin access, etc.). - It offers seamless remote desktop access, allowing users to easily connect to and manage devices, which makes it ideal for IT support and troubleshooting tasks. - What I like most about ISL is the ease of connection, the environment and file transfer, it has many additional utilities, one of the ones I use the most is writing text from the clipboard for when it doesn't allow pasting ### Most mentioned cons - Sometimes its a bit slow. And i dont like that i have to enable every time administrator function. - Sometimes, it takes longer to refresh and access active computers (when it boots up). - The admin interface is sometimes awkward (expert settings) or non-intuitive. ## ISL Light customer reviews Showing reviews 1-25 of 779 (page 1). ### Simply the best - Overall rating: 5/5 - Reviewer: Isaac G. - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been using it for 13 years now, and the best part is that I don't need to find any other software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The easiest to use and most complete I've ever used. Intuitive for the remote user, and easy to connect unattended computers. #### Cons They should make the usage reports simpler and more complete; right now they are still very limited. --- ### Happy customer - Overall rating: 5/5 - Reviewer: Andraz H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am very happy with the product, and will use it in the future. If anyone ask i will reccomend the product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the most that i can see all monitors of the user and switching between them. And that can se administrator windows. #### Cons Sometimes its a bit slow. And i dont like that i have to enable every time administrator function. Sometimes is on sometimes i hawe turn it on again. #### Reasons for choosing ISL Light Becouse of very good price and functionality. #### Vendor response Andraž, thank you for your feedback! Administrative mode is enabled by default when you’re running ISL AlwaysOn sessions (unattended access), while it must be enabled manually when you’re in a remote support session (ISL Light). Learn more about Administrative mode: https://help.islonline.com/37390/1906830 Replied November 2025 --- ### Makes life as an admin easier. - Overall rating: 5/5 - Reviewer: henrik a. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is just one of those small programs that makes life as an admin easier. No need to make to many changes, works fine as it is. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Easy to work with. Very little footprint on the clients. Stable, even when the internet is slow. Easy to find clients on the list. #### Cons Every time I install a new client I have to active share it with the other users, would be easyr that the was shared by default. --- ### Reliable and Easy-to-Use Remote Support Tool - Overall rating: 4/5 - Reviewer: Gregor K. - Verified reviewer: Yes - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with ISL Light has been very positive, as it is reliable, secure, and easy to use for remote support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ISL Light software is reliable, user-friendly, simple to use and provides smooth remote access with excellent security. #### Cons Overall the software works well, but the copy function only works like drag and drop, which can be a bit limiting. #### Reasons for switching to ISL Light I made the switch because I wanted a reliable solution while also supporting a Slovenian company with great service. #### Vendor response Gregor that you for your review and support! Replied October 2025 --- ### Great product - Overall rating: 5/5 - Reviewer: Luka H. - Verified reviewer: Yes - Industry: Computer Games - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like ISL Light for its simplicity and reliability. It makes remote support fast, secure, and very user-friendly, allowing me to assist anyone with just a few clicks. #### Cons Honestly, I haven’t found any drawbacks so far—ISL Light works smoothly and meets all my needs. Great #### Reasons for switching to ISL Light I switched because ISL Light is more lightweight, faster to set up, and offers a more straightforward licensing model. It also feels more secure and reliable compared to TeamViewer, which often had unnecessary pop-ups and restrictions. #### Vendor response Thank you for your feedback! Replied October 2025 --- ### Very good Teamviewer replacement with minor weaknesses - Overall rating: 4/5 - Reviewer: Tim H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good, a reliable solution. We have been using the solution for many years and are thrilled with the fast chat support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Onpremise (ISL Conf Proxy Server) Software Calculate costs No SaaS or dynamic pricing Good support directly via chat #### Cons The admin interface is sometimes awkward (expert settings) or non-intuitive. Mobile apps not easy to use for ISL Conf proxy users, from the perspective of end users. #### Reasons for choosing ISL Light Overall package, pricing and direct support chat #### Reasons for switching to ISL Light Switch to subscription model, unusual and unjustified price increase (IPO) #### Vendor response Tim, we appreciate your feedback, thank you! Replied October 2025 --- ### A must have remote app. - Overall rating: 4/5 - Reviewer: Olivier L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The incredible ease of use. The feature richness. The reports. #### Cons The lack of a search tool to quickly find a Group in the computers view. #### Reasons for choosing ISL Light The setup was not easy. It looked like a tool for geeks only. #### Reasons for switching to ISL Light LogmeIn got pricey ! I could not afford it anymore. #### Vendor response Olivier, thanks for sharing your experience! Replied October 2025 --- ### Reliable and easy-to-use remote support solution - Overall rating: 5/5 - Reviewer: Benjamin V. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience is very positive. The application works flawlessly, allows quick access and simple remote support. It has proven to be a reliable solution that saves a lot of time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, fast connection and stable performance. I really like the clarity and reliability for remote support. #### Cons So far I have no major complaints, maybe some additional customization options for the user interface would be nice. #### Vendor response Thank you for your feedback! Replied October 2025 --- ### Great Software & Customer Services - Overall rating: 5/5 - Reviewer: David W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall is has been good. I have roughly 400 computers to deploy the software too and now that we have figured out the custom deployment with intune I have no doubt this will be a smooth deployment process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its a very easy to use piece of software and does exactly what I need it too with remote access. The ability to group computers together and assign different permissions for each user is great too. #### Cons Few issues around deployment with Intune the custom deployment link having /start instead of /download which was causing issues when we tried deploying to remote computers but after a couple support sessions we have resolved the issues and I'm quite happy with the customer services provided. #### Vendor response Hi David, thanks a lot for your detailed and valuable feedback! We're glad to know that ISL Online fulfills your needs. Replied October 2025 --- ### ISL recomended - Overall rating: 5/5 - Reviewer: Miha M. - Verified reviewer: Yes - Industry: Public Policy - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, ISL Light provides a very good user experience. The system is easy to operate, dependable, and suitable for regular professional use, making remote support simple and efficient #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is easy to use and very intuitive. The platform is well structured, user-friendly, and allows efficient work without the need for extensive training. #### Cons There were no major drawbacks. Some advanced features could be expanded, but overall the service works well for everyday use. --- ### Reliable Remote Access with Room for Improvement - Overall rating: 5/5 - Reviewer: Andrejs Š. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, ISL Light is a powerful tool for remote desktop management, especially for IT support professionals. It’s secure, highly functional, and offers great flexibility in terms of platform support. However, there are minor areas that could be improved, such as connection reliability and ease of setup, but these do not outweigh its overall effectiveness in managing remote tasks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the standout features of ISL Light is its robust functionality. It offers seamless remote desktop access, allowing users to easily connect to and manage devices, which makes it ideal for IT support and troubleshooting tasks. The software is user-friendly, secure, and has solid cross-platform compatibility, which is essential for managing various systems remotely. #### Cons While the software is generally effective, connection stability can occasionally be an issue, especially during longer sessions. It could benefit from faster reconnection times and improved stability during high-traffic periods. Additionally, some users may find that the initial setup requires a bit more time compared to competitors, and the pricing structure could be more transparent. #### Reasons for switching to ISL Light functionality and price. The software is user-friendly #### Vendor response Andrejs, thank you for your detailed feedback on ISL Online! Replied November 2024 --- ### Good remote access software that does not break the bank. - Overall rating: 5/5 - Reviewer: Walter W. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall this has been a great tool. I have used many other software in this field but so far this one is the best value. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use. Has everything you could ask for in a remote desktop application. UI is easy to navigate and understand. #### Cons The only con I could even give it is when you set unattended access and then go to connect to that machine it downloads and executable every time. You can just label and save that .exe and use it instead of clicking the connect in the portal. Having more than 500 end users though I just do not want to have to dig through .exe's to find the one I want. #### Reasons for choosing ISL Light A much better value and a solid product. #### Reasons for switching to ISL Light Price and functionality. The price for 1 user in Logmein was almost double then the 5 users I added to ISL. #### Vendor response Hi Walter, thank you for your insight! In regards to your issue, we suggest connecting to your unattended computers using the ISL Light desktop app rather than the web portal. Please see the manual for more information: https://help.islonline.com/44234/306295 If that doesn’t solve your problem, I kindly invite you to join our live chat and explain your request to our team. Replied February 2024 --- ### ISL The best remote support tool. - Overall rating: 5/5 - Reviewer: Stuart S. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Its my most important support tool, gives me fast remote access to all my exisiting end users and any new ones too. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is fast, reliable and great value investment for my business, i could not operate without, have tried many other remote support and remote access tools this offered the best performance and value for money #### Cons To date i am yet to find any fault or issues with ISL, i am very happy with the product #### Reasons for choosing ISL Light partly pricing and partly functionality, i love ISL Light \ Always On and Pronto #### Reasons for switching to ISL Light partly pricing and partly functionality, i love ISL Light \ Always On and Pronto #### Vendor response Stuart, thank you for sharing your valuable experience with ISL Online! We're delighted to hear that you find the ISL remote desktop software to be an excellent tool for remote access and support! Replied February 2024 --- ### Couldn't do without it! - Overall rating: 5/5 - Reviewer: Andrew M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a Charity we are always looking to find the best software at reasonable prices. The team at ISL have been fantastic for us compared to another competitor we used for years. The software is quick and easy to use for It techs and users. It is our main tool that is used everyday on the helpdesk. we particularly like the remote shutdown and restart feature and how it automatically reconnects to the same session. #### Cons As of yet we haven't come across anything we don't like. #### Reasons for choosing ISL Light Had the features we were after (shutdown and resume) and cost. #### Reasons for switching to ISL Light ISL provided Charity discount which was excellent value for money and the software is just as good if not better. --- ### ISL Light as daily driver for remote support - Overall rating: 5/5 - Reviewer: Ziga K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We can not imagine our daily business without ISL Light. We run multiple connections troughout the day to offer IT support to our customers. We tried many different solutions but ISL Light at the end proved to be the most reliable, fast and easy to use for our customers and operators.We would recommend this product over other similir ones any time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Software is extremly easy to use, it is very reliable and fast. Connecting to customer's PC is very simple and transperent.Customer support is always there and ready if you need it - but because the product works 99,9% we almost never use it. #### Cons If you run program 24/7 as we do, you sometimes miss the software update which starts upon running the program and logging in.File management - transfers between local and remote computer is working OK but could get some UI and UX improvements. #### Reasons for choosing ISL Light Realibility, ease of use for our operators and customers, better pricing and better asset management. #### Reasons for switching to ISL Light Better pricing, better customer support, better user experience with the software. --- ### True workhorse for remote work, support, help, monitoring - Overall rating: 5/5 - Reviewer: Boštjan L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's a like a swiss knife, it's a first thing you grab for any remote work. Hard to image working without it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to use, it's very reliable, plenty of useful features #### Cons Missing option to create sort of VPN between client and support while having ISL session active so support tech can reach any device on client's LAN. Initiating a session with parameters so that client does not have to confirm or allow anything - preset full access, so client only runs the app and nothing more. Proper file manager (like total commander) to work with files between computers. #### Reasons for switching to ISL Light I like the interface more, more reliable and it's Slovenian. #### Vendor response Hi Bostjan. We offer the option of using custom tunnels, but we currently do not support VPN. Our help page on how to create a custom tunnel can be found here: https://help.islonline.com/56320/374639 Initiating a session For initiating a session so that client does not have to confirm or allow anything we would suggest setting ISL AlwaysOn on the client's computer (if you are connecting to the client's computer regularly): https://help.islonline.com/19808/1220044 File manager We already have our file manager, here are the instructions on how to use it: https://help.islonline.com/20345/170574 Replied May 2022 --- ### ISL Light - Overall rating: 5/5 - Reviewer: Jamie S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. using ISL for the last 9 months has been great, the software is easy to use, I have my customers all grouped into their own containers, I can access the software on my PC and my Mac Book. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Speed of remote control. I was using Anydesk but found it to become very slow, when my license was due for renewal I looked around and found ISL and it did everything I required it to. #### Cons nothing. ISL Light performs exactly as I want it to. #### Reasons for choosing ISL Light Price and Customer Support and ease of use. #### Reasons for switching to ISL Light Anydesk had become slow and unusable, by the time their support replied I had switched #### Vendor response Jamie, thank you for choosing ISL Online, and for sharing your feedback! Replied February 2024 --- ### Seth Review - Overall rating: 4/5 - Reviewer: Seth S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Still new to administering it. But using it, I've used it extensively for remote support. Not a fan that there's a minimum amount of characters before I can submit this, so I'm just typing random things to meet the quota. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros good features. good support. Not a fan that there's a minimum amount of characters before I can submit this, so I'm just typing random things to meet the quota. #### Cons Would like better user management. For example: a group of permissions to be applied to a set of users. Not a fan that there's a minimum amount of characters before I can submit this, so I'm just typing random things to meet the quota. #### Vendor response Seth thank you for your review! Replied October 2025 --- ### Reliable and Secure Remote Access at a Great Value - Overall rating: 4/5 - Reviewer: Jure F. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with ISL Light has been very positive in terms of value for money. The software delivers reliable remote access and strong security at a fair price, especially compared to other solutions on the market. It feels like a solid investment for both daily support tasks and long-term use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about ISL Light was its fast and reliable remote access, which made connecting to clients effortless. The interface is simple and intuitive, so even non-technical users can navigate it easily. I also appreciated the strong security features, which gave me confidence when working on sensitive systems. #### Cons What I liked least about ISL Light was that customer support response times could sometimes be slower than expected. While the support team was helpful once connected, quicker assistance would make the experience even better. #### Vendor response Thank you for your feedback! Replied October 2025 --- ### Flawless Performance - Overall rating: 5/5 - Reviewer: Robert K. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with ISL Light has been excellent—easy to use, reliable, and secure. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about ISL Light is its ease of use and reliable connection. The program enables quick remote support without complicated setup. #### Cons Actually, I like everything and have no complaints. #### Vendor response Thank you for your feedback! Replied October 2025 --- ### Easy and fast to use remote support application - Overall rating: 5/5 - Reviewer: Frank N. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ISL Light is provided as a small download, and after start it is easy to handle. It opens up, you give the session code, thats it. #### Cons Some few applications do not allow to share the screen for security reasons. So ISL Light will show in this case the screen in black. #### Vendor response Thank you for your feedback! Replied October 2025 --- ### ISL as my good helper in everyday work. - Overall rating: 5/5 - Reviewer: Janez V. - Verified reviewer: Yes - Industry: Financial Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Reliability of operation, safety for users, tracking, a nice device in school. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use associated with efficiency in daily use. #### Cons I have a hard time finding anything I would like to be uncomfortable or useless. #### Vendor response Janez, thank you very much for your feedback! Replied April 2025 --- ### Very good software - Overall rating: 5/5 - Reviewer: Alberto C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You can very easily and in secure way connect to your remote servers and clients and you can sort them with categories. #### Cons Nothing wrong about this product, we are fine with it #### Vendor response Hi Alberto, thank you for your input! Replied April 2025 --- ### Best remote control tool - Overall rating: 5/5 - Reviewer: OLIVIER L. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ihm of online console. The ability to create a session if the client application is not running. Ability to enter administrator password. Various settings. Client installation via a simple link. #### Cons The password cannot be entered via BitWarden when connecting to the client workstation. #### Vendor response Hi Olivier, thank you for your feedback! Replied October 2025 --- ### 10 years using, great performance. - Overall rating: 5/5 - Reviewer: carles f. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. working on it for many years, great solution to remote with your customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, securized, license scalable. #### Cons Too much steps to execute for final customer. #### Vendor response Carles, thank you for your review! It's great to hear that ISL Online has been serving you well for 10 years! Thank you for your continued trust and support. Replied November 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/screen-sharing/isl-online-profile/reviews/?page=2) --- ISL Light Reviews, Pros and Cons - 2026 Software Advice