All Remote Support and Meetings Reviews

1-12 of 12 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Anthony

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Easy to implement in a desktop software environment

PROS

Ease of deployment, and relatively easy to use by end users.

CONS

Conflict with caps lock is annoying but easily solved.

User Profile

Nathan

Verified reviewer

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2017

it is a simple program to remote connect to another pc

This is a good software to remote connect to a pc, it is not bad and it gets the job done. It works when other non-popular solutions don't work.

PROS

this is a neat little program that works well but is not very popular. You can remote to any pc but it is not as easy or simple or others, I would not use it for large deployments.

CONS

It doesn't feel like other do, you tend to feel it is not matured like other programs that do the same. Don't get me wrong, I have nothing negative to say about it, but it just doesnt feel as developed as others do.

Steven

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

2

Reviewed July 2019

Ok Program

Its ok

PROS

You can remote view an unattended PC without needing to have someone at the other end

CONS

The system freezes frequently requiring to close the browser and reconnect

Reasons for switching to Remote Support and Meetings

Price

Sam

Information Technology and Services, 51-200 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

3

Reviewed February 2019

ShowMyPC is easy to use

This was easy for me and my client to use, the shared URL makes it very simple and fast to use. The client was happy because we were able to get connected so quickly.

PROS

I like that you have other people connect to your PC with a specialized URL, that allows for immediate an on demand remote access.

CONS

It's not a huge deal, but it will keep showing you options that aren't available unless you pay for it. I would think that if you are choosing to use the free version yo are not interested in the pay option. But if maybe just show that option once at the beginning or the end.

Meghan

Accounting, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed June 2023

Remote Support

I like Remote Support and Meetings and would use it again. I have found better options for my particular needs, but I would use it again if I found it fit my needs.

PROS

I like that there is a free version clients can use.

CONS

It can be difficult to help users get it set up on their end sometimes.

Anonymous

51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed December 2017

Easy to use but slow in remote performance

PROS

It's easy to use and download and it's very quick to install, can be done by any non tech savy person

CONS

It's a bit slow in performance, once I take remote control of the other computer it will show it like a slow connection, I know it's not because of that because I've tried other remote control softwares which work just fine.

John

Telecommunications, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Great and easy

Great experience highly recommended easy to use and user friendly tools and features that met any bussiness needs

PROS

I love the easy to use interface and user friendly design

CONS

I didn’t like the lagging but maybe the internet connection issue

Donna

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Show my PC is very easy to use but it is costly for small businesses or single users.

PROS

Show my PC is easy to use and the HELP area is very detailed so that you fully understand what needs to happen so that you don't need to ask for HELP.

Chritina

Information Technology and Services, 5,001-10,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

showmypc

PROS

A great tool for working and connecting your team. The team is interconnected, collaborative and productive. We can easily call a meeting or share files with each other and work on projects regardless of location. Easy to deploy, very user friendly interface. In my opinion, not a very popular tool, due to the partial functionality that is filled by the existing MS Teams from the Office 365 series. However, these do not allow you to connect to another computer in case of remote access.

CONS

Occasional lagging, but nothing that couldn't be survived. Otherwise I was happy with the usage, user friendly, integration fine, recommend.

Mena

Oil & Energy, 1,001-5,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2021

Review

PROS

Good software and user friendly and good for business

CONS

A little bit expensive and need to work on the graphics

Brayan

Information Technology and Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Remote Support and Metings, te ayudara a dar soluciones de manera remota.

Donde trabajo usualmente lo utilizamos para brindar atencion remota como IT a los agentes de las diversas campañas.

PROS

su interfas es muy intuitiva, las herramientas son innovadoras, y su funcionavilidad es algo que te ara elejirlo siemte.

CONS

puede llegar el punto de que se buguee cuando el internet falla.

Roque

Verified reviewer

Consumer Goods, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed December 2022

Fácil uso y rápida puesta en marcha

buena, hay veces que el antivirus detecta como virus.

PROS

La facilidad de usarlo, solo pides a la persona que quieres ayudar remotamente que baje el programa, lo ejecuta, te pasa el codigo, lo introduces en un cuadro y listo.

CONS

La web actualmente solo está en inglés, y aunque encontramos la opción de traducirlo, no lo hace muy bien porque usa el traductor de google.

Showing 1 - 12 of 12 Reviews