1 million+ businesses helped. Get advice
Get Free Advice
Libraesva Email Security vs SendGrid
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.1 / 5
Value for Money
4.9 / 5
4 / 5
Customer Support
4.9 / 5
3.8 / 5
Functionality
4.8 / 5
4.1 / 5
Last Review Written
December 13, 2024
March 13, 2025
Pros/Cons
Pros
- It is focused around user understanding and with a very unique approach to sandboxing. The support is super efficient and very helpful.
- There is not just one aspect that I like about the application, there are several, but certainly the reliability and ease of management are really great.
- Both we and our customers are very happy with the product. It adds an important and reliable layer of security to the managed security services we supply.
Cons
- I have been using it for years, and on the most diverse types of customers. None of the customers who have adopted it have ever suffered an attack by mail.
- In the past, I had to fiddle around with Content Compliance rules in GSuite. I was constantly playing wack a mole and it was extremely frustrating when email threats would still reach end-users.
- Only a very minor complaint I have is that the interface looks a little dated.
Pros
- We’ve been using sendgrid for more than 6 months now for our clients and we’ve seen amazing results with it. We’ve seen a conversion lift of somewhere between 10-12% which is great.
- Reliable, excellent delivery rates, clean API - I like 'em. Have used for years including Pre-Twilio acquisition, and still good service.
- Sendgrid has an awesome service for email marketing and transactional emails. It works 100% of the time, the support is amazing and it even gives you a free plan that will serve most people.
Cons
- The contact calculation is confusing. Difficult to delete contacts, Extremely bad customer service experience.
- Sometimes things fail and can take a while to get to the bottom of, some of the reporting feels lack lustre and limited given the volume of emails we send.
- As a utility integration that the rest of our software depends on, this is wholly unacceptable. Imagine your product, and imagine that 1% of emails your product sends just randomly fail.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
