usecure
About usecure
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Most Helpful Reviews for usecure
1 - 5 of 61 Reviews
Steven
Verified reviewer
Management Consulting, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Minimize cyber risk
It takes advantage of its time-saving automation, lightning-fast deployment, and easy onboarding of handheld devices
PROSUsecure has offered an automated cybersecurity training program that has been easy to implement and can be adapted to the needs of each user. With its cloud-based setup, seamless integrations, and portable onboarding, usecure is a tool to help identify and address security knowledge gaps.
CONSBased on the experience received with the daily use of usecure I do not find anything that I dislike.
lauren
Information Technology and Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
We love usecure
We switched to usecure from KnowBe4 and our response from our current clients have been very positive. We include usecure as a part of our offering and that is a differentiator in our market. We are also using this as a tool to get new customers for our business as well as usecure. We've also worked very closely with Nihil on development and it's great to have a partner that is open to feedback and implements changes.
PROSTraining is simple and easy to understand, making it more impactful. We also like that it provides other tools to help our clients understand/manage their cyber security using the breach scans and policy management.
CONSI'd like to see more features of MSP Management to be able to track participating and scores from a higher level rather than having to log into each company.
Reasons for switching to usecure
Their licensing model was not ideal for our business and the size of companies that we support. We received quite a bit of pushback on the volume of training users have to complete up front (close to 2 hours). Lastly, although they have much more detailed and quantity of reports, it was almost too complex and hard to find the basic information that our clients actually cared about.
Vendor Response
Hi Lauren, Thank you for leaving a review! Great to hear that you're finding the training approach easy to understand, as well as enjoying uBreach and uPolicy. I'll pass on your feedback internally re: more MSP features for tracking participation and scores on a higher level. - Jordan.
Replied March 2022
Joshua
Construction, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
nous review
refreshes users n the courses often course are easy to do but easy to remember also
CONSintegrating with new users through microsoft so we dont have to add them
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Great product with a great price tag
Great platform. Easy to use, quick to setup and has a great price point. Support is always very quick to reply (often less than 1min through the chat - and it's a real person not a robot!). I have not found a product that ticks all the boxes like uSecure.
PROS* Phishing simulators with the ability to make custom campaigns. * Phishing reporting button integration for Outlook. * Automated enrollment via Office 365 and automated phishing/training courses
CONS* No ability to export metrics as PDF * Would like an API to interact with. * Some actions that I would expect be available from the uPhish/uLearn admin pages are only accessible as an context menu item in the Users page.
Reason for choosing usecure
Initially it was the price point, however with the rollout of new features it is the price point and the feature set.
Vendor Response
Thanks for reviewing usecure! Great to hear you're happy with the feature set, price point and our (human) support. We'll make sure to pass on your feedback to our Dev team :) - Jordan.
Replied March 2022
Nigel
Wholesale, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
usecure Success Story
We use uSecure to deliver regular User Awareness training to our users and also to run Phishing campaigns.
PROSThe ease of use an clear reporting make uSecure a standout product in comparison to other products. Even so it still delivers a lot of great features
CONSSome more detailed reporting needs to be dropped out to Excel to achieve. However there are easy to use build in export tools to achieve this with.
Reason for choosing usecure
Simplicity coupled with a range of effective features
Vendor Response
Thank you for your review, Nigel! Fantastic to hear you're happy with the ease-of-use and clarity of reporting. We'll pass on your feedback to our Development team re: more detailed Excel reporting. - Jordan.
Replied March 2022
