Fergus vs Service Fusion

RATING:

4.6

(154)

Fergus has 154 reviews and a rating of 4.64 / 5 stars vs Service Fusion which has 198 reviews and a rating of 4.27 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (154)
4.3 (198)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
February 3, 2023
March 4, 2024
Pros/Cons
  • Pros

  • Its also provides us with good analytical data on jobs, so we can see our margins and net profit we are making. Very happy with the service provided.
  • Great for the small growing business to help monitor and maintain costs.
  • Cons

  • At the moment when generating from quote in purchase orders it generates upside down which is annoying.
  • Lack of fields in parts database, no link to google calendar, no subtotals to match sub headings in quotes and invoices, no photos linked to parts.
Read all user reviews
  • Pros

  • The data that you get out of it is fantastic. I also love the integration to Quickbooks which makes it even easier to manage the business.
  • This is the best app I have tested for my business a big hard to understand at first but it is great to utilize if you have a great booming business.
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos