1Password

RATING:

4.7

(2023)

About 1Password

1Password protects and stores all company secrets beyond SSO such as passwords, security tokens, 2FA codes, documents, and passkeys (coming soon) to centralize and simplify the sign-in experience. Employees get quick, secure access to any app or service – even those Security or IT may not be aware of – and can safely manage and share everything they need to work together productively. Developers also have access to a collection of features to help secure secrets and speed up workflows throughout the software development life cycle. 1Password also provides admins with more control and visibility as a result of aggregating identity and centralizing credential management. It is easy to deploy and integrates with Azure AD, Okta, OneLogin, Google Workspace and more, so adm...

1Password Pricing

Individual accounts: $2.99/month Family accounts for up to 5 people: $4.99/month Teams accounts: $3.99/person/month Business accounts: $7.99/person/month 1Password for Open Source projects: Free (see https://github.com/1Password/1password-teams-open-source) All accounts include free 14-day trial. Contact our business team (business@1password.com) for more information about business accounts.

Starting price: 

$7.99 per month

Free trial: 

Available

Free version: 

Not Available

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1Password Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for 1Password

1 - 5 of 1,950 Reviews

Tim

1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2021

Must Have for password management

User Profile

Doran

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed April 2022

Excellent password manager with other security features as well.

Overall we are very happy with 1Password and will continue to subscribe and recommend it. It's has been updated with new features that I know some of our team has started to utilize like the MFA authenticator and it sounds like it works well. I am very thankful for the personal license they provide for any business licensed user and the ability to share that with my spouse, so we have access to shared passwords. The ability to use the mobile app, browser plug-ins and Windows Desktop app and have them always synced is the best. Our previous solution required a file to be used and sent around to App or other systems. This is a much better product.

PROS

Secure. Easy to implement. Easy to manage users and access. Business subscriptions allows a license for a personal account per user, which you can also share with family. Excellent benefit.

CONS

I'm not a fan of the new look in 1Password for Windows 8.6.1, much prefer the look and function of version 7.9.828. Searching 8.6.x does not work as well as in 7.9.x. When you search in 8.6 it doesn't produce a list of items containing the search term anymore, it goes to the first item that has the search term. There is an "option" at the bottom of the search that says "show all matching items", but I want that to be the default and see no way to make it the default action.

Reason for choosing 1Password

Seemed to be a better product with the features and options we were looking for.

Reasons for switching to 1Password

Needed to be able to control access to passwords, add and remove users, "centrally" located and manage passwords.

User Profile

Andrew

Verified reviewer

Internet, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed July 2019

Great Password Vault w/ Extensive Features

Overall, 1Password has proven to be a very effective and reliable tool for my business needs. Its universal application amongst our team has substantially upgraded our internal security protocols, and its user friendly admin panel through the web browser makes password management relatively simple. I would highly recommend this product for anyone searching for a password management tool.

PROS

This particular password application is available for PC, Mac, and mobile, and I have been using it for all three types of devices. It has structured templates that make it easy to add, delete, or edit existing logins or banking information. Some of it's more beneficial advanced features include the Watchtower, which identifies weak, duplicate, and expiring password, the Password Generator, which allows you to easily create new passwords, and an advances search which can help you identify where specific passwords or usernames are located.

CONS

While the application is conveniently available via web browser, desktop, and mobile application, each format operates distinctly different. The mobile version, for example, has substantially limited features when compare to the browser and desktop app versions. In addition, organizations or teams can only be managed through the web browser version, which means you need an actually computer to add/delete users or edit permissions.

Reasons for switching to 1Password

We were looking for something with more extensive sharing and management features for an entire team.

Jacob

Newspapers, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2023

The name says it all!

1Password became a mandatory product that all staff had to start using, giving each member of staff and our management team confidence that our info is staying secure as best it can.

PROS

With cyber crimes on the rise and passwords being associated with everything we do and needing to be updated regularly. 1Password makes it easy.

CONS

I still have to remember at least 1password. lol

Reason for choosing 1Password

This product came highly recommended by ore web developer

User Profile

Jeremy Brand

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2018

Does what it's supposed to, but transition between licensing formats is a headache for individuals

Upgraded security and privacy

PROS

1Password is a solid password manager that's available pretty much everywhere. It's been my manager of choice for quite a while after my last job covered licenses for the whole company. In addition to passwords, it also manages identities and payment methods, which makes filling forms out a breeze. Since leaving that job, I went ahead and sprung for the individual license. Things have been fine up until recently, with their push to 1Password 7. They are clearly trying to move lifetime licensees to a monthly subscription, and it's breaking the software for me in critical ways.

CONS

Despite having a license, the Chrome extension still only runs in "read-only mode" i.e. completed nerfed password tool. Recent updates has made this significantly worse than other password managers on the market. I would have given up long ago had I not already paid for it. Here's an example: Want to create a 1Password account on desktop to sync and save passwords? First sign in on web! Oh, you'll need an account to sign in. Don't have an account? View this FAQ. The FAQ says, enter your secret key. Oh, the Mac version doesn't have a secret key? Looks like you have the wrong version! You need the membership, which costs a monthly fee. And, surprise, now your extension is in read only mode, hope you don't mind we took that away. I don't know if it's their weird decision to fork the Mac app store version from 1Password 6/7 (a move done to extract more money from monthly subscriptions, I'm sure), how they are handling the vault syncing with external services or WHAT, but this once solid tool is growing stale, fast.

Vendor Response

Hi Jeremy Brand, Thank you for reviewing 1Password! I am sorry about the trouble with the Chrome extension. Please try to remove it and then install it using this link: https://1password.com/browsers Let me know if that fixes the problem with the extension for you. Thanks! Best regards, Roustem Founder of 1Password Toronto, Canada

Replied June 2018