1Password

RATING:

4.7

(2052)

About 1Password

1Password protects and stores all company secrets beyond SSO such as passwords, security tokens, 2FA codes, documents, and passkeys (coming soon) to centralize and simplify the sign-in experience. Employees get quick, secure access to any app or service – even those Security or IT may not be aware of – and can safely manage and share everything they need to work together productively. Developers also have access to a collection of features to help secure secrets and speed up workflows throughout the software development life cycle. 1Password also provides admins with more control and visibility as a result of aggregating identity and centralizing credential management. It is easy to deploy and integrates with Azure AD, Okta, OneLogin, Google Workspace and more, so adm...

1Password Pricing

Individual accounts: $2.99/month Family accounts for up to 5 people: $4.99/month Teams accounts: $3.99/person/month Business accounts: $7.99/person/month 1Password for Open Source projects: Free (see https://github.com/1Password/1password-teams-open-source) All accounts include free 14-day trial. Contact our business team (business@1password.com) for more information about business accounts.

Starting price: 

$7.99 per month

Free trial: 

Available

Free version: 

Not Available

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1Password Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for 1Password

1 - 5 of 1,980 Reviews

Tim

1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2021

Must Have for password management

User Profile

Tracy

Verified reviewer

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

A must have tool for me.

I've been very pleased. They continue to innovate and I rely on their product every day. Now that I've upgraded to the latest Mac OS and I have the family version I can easily keep all of my info up to date easily on all of my devices and share logins with my family when needed. I'm VERY happy.

PROS

I started using this tool over 10 years ago. At the time I was making a transition from Windows to the Mac. I had already been using a password manager for a long time and 1Password seemed to be the best option for the Mac. Over the years I continued to use the standalone plugin on my single computer. I have recently transitioned to the option that keeps all my devices synced and I can't imagine ever going back.

CONS

There were times when I had to get various versions to remain compatible with certain OS changes. Some of the newer versions of the software were not running on older Mac OS versions. The support team was helpful in getting it sorted out.

Reasons for switching to 1Password

The switch was made over 10 years ago. At the time RoboForm was not available for the Mac. It was only available for Windows.

Russell

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed November 2023

Secure access to all of the passwords and IT guy needs.

PROS

Secure, encrypted password management that makes life a lot easier. Being in IT I cannot describe the number of passwords I have to keep track of or how often I have to change them so 1Password keeps me working without losing my mind!

CONS

The newer version of the mobile app will remain open longer without requiring the user to sign back in so I am sticking to the older version of the mobile app.

Reason for choosing 1Password

Ease of use and cost plus the business features are better.

Reasons for switching to 1Password

Dashlane could lock a user out if the main password was forgotten, which happened to one of our executives - he was not happy.

User Profile

Jeremy Brand

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2018

Does what it's supposed to, but transition between licensing formats is a headache for individuals

Upgraded security and privacy

PROS

1Password is a solid password manager that's available pretty much everywhere. It's been my manager of choice for quite a while after my last job covered licenses for the whole company. In addition to passwords, it also manages identities and payment methods, which makes filling forms out a breeze. Since leaving that job, I went ahead and sprung for the individual license. Things have been fine up until recently, with their push to 1Password 7. They are clearly trying to move lifetime licensees to a monthly subscription, and it's breaking the software for me in critical ways.

CONS

Despite having a license, the Chrome extension still only runs in "read-only mode" i.e. completed nerfed password tool. Recent updates has made this significantly worse than other password managers on the market. I would have given up long ago had I not already paid for it. Here's an example: Want to create a 1Password account on desktop to sync and save passwords? First sign in on web! Oh, you'll need an account to sign in. Don't have an account? View this FAQ. The FAQ says, enter your secret key. Oh, the Mac version doesn't have a secret key? Looks like you have the wrong version! You need the membership, which costs a monthly fee. And, surprise, now your extension is in read only mode, hope you don't mind we took that away. I don't know if it's their weird decision to fork the Mac app store version from 1Password 6/7 (a move done to extract more money from monthly subscriptions, I'm sure), how they are handling the vault syncing with external services or WHAT, but this once solid tool is growing stale, fast.

Vendor Response

Hi Jeremy Brand, Thank you for reviewing 1Password! I am sorry about the trouble with the Chrome extension. Please try to remove it and then install it using this link: https://1password.com/browsers Let me know if that fixes the problem with the extension for you. Thanks! Best regards, Roustem Founder of 1Password Toronto, Canada

Replied June 2018

Corey

E-Learning, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Need to use 1 pass

PROS

We could manage the password with team members. It prevent to forget password. It helps my data protection because we can update password automatically.

CONS

When I click the sign-in in the 1 pass, it can be go directly to the webpage or email. I am trying to copy/paste to use this email/password. I want to know about status of update.(when?, how many times was it updated?, auto generate password, etc)

Reason for choosing 1Password

Sometimes I forgot my password. We are using the caching of web browser. Sometimes, because of caching we couldn't sign-in to the website with old password. In that case, we are trying to remove caching data. So we are used to remove all of the password data. Some web page provide forgot password function, but I am wondering this functions helps hacker to attack my machine.