Action1

RATING:

4.8

(96)

About Action1

Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works. With integrated real-time vulnerability discovery and automated remediation for both third-party software and OS, peer-to-peer patch distribution, and IT ecosystem integrations, it ensures continuous patch compliance and reduces security and ransomware risks – all while lowering costs. Action1 is certified for SOC 2/ISO 27001 and is trusted by thousands of enterprises managing millions of endpoints globally. Action1 was founded by cybersecurity veterans Alex Vovk and Mike Walters, who previously founded Netwrix, which was acquired by TA Associates.

Action1 Pricing

Free trial: 

Available

Free version: 

Available

Action1 Dashboard

Action1 Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Action1

1 - 5 of 96 Reviews

User Profile

Matthias

Verified reviewer

Information Technology and Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

skycore swis AGs review on Action1

AMAZING experience from first contact through trial to purchase. Outstanding support! They are clearly listening to customer feedback and implement feature requests in short period of time.

PROS

Patchmanagement, Automation and ease of use had the most impact to our business and our processes.

CONS

It might not offer as extensive functionality as some of its competitors. Nevertheless, this also makes it lean, fast and easy to use.

Reason for choosing Action1

Cost-effectiveness: Action1 offers competitive and flexible pricing licensing options that make it more affordable.Feature Set: Allthough the feature set is not as rich as for other competitors, it covers the most important ones and therefore reduces our infrastructure support costs.Ease of use: Action1's user interface and overall user experience to be intuitive and easy to navigate.Customer support: VERY Positive experiences with Action1's customer support team and the availability of extensive support resources which is important for us in order to provide best in class service to our customers.

Fred

Computer & Network Security, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Great solution

Action1 is great. I love that they have a discord channel where you can talk with other users. I've received some great support from them, and from time to time the founders of the company even talk to us is the channel.

PROS

I love the fact that Action1 has many features straight out of the box. They market themselves as a Patch Management solution, but they do some great features such as software installation, Vulnerability scanning, and remote access as well.

CONS

The time from when you tell the system to perform a task, to when it actually does is a bit slow. Nothing too drastic though. we are talking around 30 seconds.

Reason for choosing Action1

Action1 did more than NinjaOne with a flat pricing scale. Ninja was so much for this, and so much for that type of pricing.

Reasons for switching to Action1

The price as it compared to the quality of the service.

User Profile

Issac

Verified reviewer

Automotive, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2021

A centralised IT management platform with automated maintenance functionality

Easy to use .Supports quicker maintainence of remote system compared to traditional methods while using action1 rmm

PROS

Easy to use for endpoint management Supports schedule based automated maintenance of servers and connected workstation Very effective in remote desktop and unattended access.

CONS

Ui looks a bit outdated and requires a ramp up Connection is found to break at times reducing overall reliability

Vendor Response

Hi Issac, Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track. We are sorry to hear that you're having trouble with your connection. Please, contact support@action1.com, and they will be happy to assist you. We also appreciate you've brought some issues re. Ui to our attention. We are constantly improving our product, including enhancing Ui. Some particular Ui improvements will come with the next product release.

Replied July 2021

Miroslav

Food & Beverages, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2023

Splendid patch management solution

Overall, a great product. In cloud solution, with intuitive setup and comprehensive software update database. Finally, we have found the right tool to manage both system and 3rd party applications for a very reasonable price.

PROS

The implementation and initial setup is very easy to do. We appreciate the possibility to set up the automatic patch deployment according to our needs.

CONS

Sometimes we struggle to update per-user instances of installed applications.

Reason for choosing Action1

Cloud solution, comprehensive software database, easy setup, good price.

Kjetil

Education Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Don't know how we managed without Action1

I can only say that Action1 is fantastic, and I hightly recommend it to anyone looking for a patch managment solution.

PROS

Action1 has been a lifesaver for us as a small ICT Team. We now have full overview of our fleet of windows devices and can see any updates or vulnerabilites at a pane of glass. In my team we often talk about how a great find Action1 was. We looked at different solutions, but they were either too expensive or did not have the features we wanted. We love how the team at Action1 regulary keep us up to date webinars, and frequently publish new features.

CONS

I can't think of anything I don't like about Action1. I do wish that we also could see our MacOS fleet in Action1, but the good news is that that is on their roadmap.

Reason for choosing Action1

Price is unbeatable and the features is just what we need

Reasons for switching to Action1

SCCM was to cumbersome and slow to update.