--- title: "Acunetix Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Acunetix. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Acunetix is a good fit for you!" source_url: "https://www.softwareadvice.com/security/acunetix-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Cybersecurity Software](https://www.softwareadvice.com/cybersecurity/) / [Acunetix](https://www.softwareadvice.com/vulnerability-management/acunetix-profile/) / Acunetix Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/vulnerability-management/acunetix-profile/) Reviews [Alternatives](https://www.softwareadvice.com/vulnerability-management/acunetix-profile/alternatives/) # Acunetix User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 35 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.2/5 - Value for money: 4.0/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 20 reviews (57%) - 4 stars: 10 reviews (29%) - 3 stars: 4 reviews (11%) - 2 stars: 1 reviews (3%) - 1 star: 0 reviews (0%) ### Most mentioned pros - User-friendly simple graphical interface with point and shoot approach makes the assessment conducting easy even for non-technical people. ## Acunetix customer reviews Showing reviews 1-25 of 35 (page 1). ### Great audit tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. after using the tool for several years I can say that it is one of the best web vulnerability scaners on the market #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Faster analysis, low false positives and intuitive interface #### Cons Take out the manual tools from the acunetix web has been an error. #### Vendor response Thank you for your feedback. You can download the free Acunetix Manual Pentesting Tools from https://www.acunetix.com/vulnerability-scanner/free-manual-pen-testing-tools/. You can copy the Request done by Acunetix from the Vulnerability details, and use this in the Acuneix Manual Tools Replied August 2018 --- ### Best Web assessment tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Acunetix is quite a strong tool for web assessments even though it did not support other types of assessments. Both on prem and cloud scanners are available. Less false positives compared to other tools and price is a bit expensive. Lots of options available to download reports. Overall its a good tool for web assessment. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros User-friendly simple graphical interface with point and shoot approach makes the assessment conducting easy even for non-technical people. Provide detailed vulnerability assessment reports with testing examples. It provides reports for developers for developing options and reports can be generated according to the required compliance standard like #### Cons Acunetix doesn’t provide comprehensive CSV format downloads. Provided CSV files format needs to improve. Accunetix currently supports only web assessment. It can.not be used as all in one tool. Recently they have changed their licensing method and price is quite expensive compared to other tools. --- ### Too many issues not found - Overall rating: 3/5 - Reviewer: Jesper T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Acunetix helped us get going with security scans. In the end, the lack of support for certain attacks made us change. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros Very easy to use, nice GUI and reports... #### Cons Too many issues were not discovered by Acunetix, and subsequently found by customers wielding different tools. #### Vendor response Sorry to see you go Replied August 2018 --- ### Acunetix always gives me a very good first impression - Overall rating: 5/5 - Reviewer: Kai M. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We are using Acunetix now for more than 5 years. It is very easy to create new targets and quickly start automatic scans. The AcuSensor often gives me a good hint where I should take a closer look manually. Our management likes the well structured reports. #### Cons If a web application is very complex, the scanner sometimes does not really manage to find its path through the process. Since the application changed to the web gui, it is more complicated to specify pre-recorded login sequence. The user has to log into the server, where Acunetix is hostet and start a different application to record the sequence. #### Vendor response Thank you for your feedback. We are planning on integrating the Acunetix Login Sequence Recorder in the Acunetix web UI. This will make it easier to record login sequences moving forward. If all goes well, we will have this feature in place by the end of Q3 / beginning Q4 this year. Replied August 2018 --- ### Scanning made Simplified - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Acunetix has a variety of network vulnerability scanning methods called "tests" which can be easily configures with a quick setup. Also, the GUI is very pleasant and user friendly plus you don't have to be an expert on the subject matter to use this. #### Cons Does not support Active Directory and static review process. And scan time is highly dependent on your down-link. #### Vendor response Thank you for your feedback Replied December 2018 --- ### Accunetix in Education - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Dynamic Application Security Testing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use and cost makes this product's RIO right on the money. #### Cons LAck of AD support, and static review process. #### Vendor response Thank you for your feedbcak Replied October 2018 --- ### Automated Web Vulnerability Scanning with Acunetix - Overall rating: 5/5 - Reviewer: Andreas N. - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use Acunetix to scan our Websites and web applications, usually on the test machines, in order to spot vulnerabilities before moving things to production. The nice thing with Acunetix is that you can schedule automated scans, daily, weekly or monthly, so you can just check the reports with the affected items. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using the On Premises version for a few years now. Acunetix is really easy to use with a very user-friendly web portal to manage the targets, scans, reports, settings, etc. I really like the reports, after every scan, from which you can easily spot the important and high risk vulnerabilities, with recommendations on how to fix each issue. #### Cons nothing, everything is perfect! the only catch is the price change, but I believe it's worth it. #### Vendor response Thank you for an excellent review. We are really happy Acunetix is working out for you Replied August 2018 --- ### excellent quality! - Overall rating: 5/5 - Reviewer: Gianni F. - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We worked very well with Acunetix in the last years, we look forward to go on this way #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros an intuitive, efficient, affordable application #### Cons customer support is quite slow to answer; network scan has been removed, it was a useful function; price increase didn't make us happier #### Vendor response Thank you for your feedback. Network Scans are still available with Acunetix Online. We will work on improving our Support. Replied August 2018 --- ### Acunetix perfect vulnerability manager solution - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Banking - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use on premise solution. Great solution for small and big enterprises #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly interface. Fast scan. Great on premise and cloud solution #### Cons The solution work great. I don`t have something that i like least #### Vendor response Thank you for your positive review Replied January 2019 --- ### Terrible sales team! - Overall rating: 2/5 - Reviewer: Hayrani A. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Not interested with this anymore #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Cons We could not even try the trial the program. The first thing they asked without seeing the demo are you going to purchase the licence or not :) I am working more +10 years experience as a security expert. I never had an experience like that before. I already emailed the invicti about this. --- ### Acerca de Acunetix - Overall rating: 5/5 - Reviewer: Moisés P. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used other for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Me ha ayudado bastante cuando requiero llevar a cabo un análisis de vulnerabilidad o pentest, arrojándome el conjunto de vulnerabilidades que posee el sitio web o el aplicativo escaneado. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lo que más me gusta de la herramienta de Acunetix es que realiza el escaneo de vulnerabilidades de modo automatizado y al concluir muestra las diferentes vulnerabilidades que deben ser remediadas para mitigar cualquier tipo de riesgo. #### Cons El producto ha llenado mis expectativas, ya que me ha permitido ayudar a mi empresa a prevenirse ante posibles amenazas. --- ### Use of Acunetix to test new applications - Overall rating: 5/5 - Reviewer: Bo L. - Industry: Government Administration - Company size: 5001-10000 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We scan all new applications to see and fix all security holes before we start to use the application. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use, good quality and possibilities to config your own scans. #### Cons The price is a bit high and I wan't more functions for automation. #### Vendor response Thank you for your feedback. We will continue to add more automation in future builds. Replied October 2018 --- ### acunetix review - Overall rating: 3/5 - Reviewer: ville p. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Speed and Accuracy (Low False Positives), Deep Crawling of Modern Web Apps, Ease of Use and Automation, Strong API Security Testing #### Cons Inflexible Licensing Model, Premium Pricing, Resource Intensive "Deep Scans", Complex Authentication Setup --- ### Ok tool, but fix your business model and add more settings to the interface - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Continuation of the cons section (number of chars was limited). * Settings are sometimes unclear, an info icon with a popup would be nice. Example 1: In the "Site Structure" of a scan it is possible to press "exclude", does it exlude the path from futre scans? If so why don't I see anything in the target settings? Or does "exlude" exclude vulnerabilities from the report? BTW after pressing exlude I'm not able to "include" it again. Example 2: "scan speed", how many threads per setting are we talking about? * Would definitly like to get some more feedback from scans directly in the interface, what is it doing, why did it fail, did all the "allowed hosts" got scanned etc. I know you can debug a target, but this is not what I mean. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros * The number of checks that take place. * The quality of the issues found. * After years it is finally possible to pause a scan, hallelujah. #### Cons * As a pentester I absolutely miss a more flexible way to configure settings like it was possible in v10. The interface is built as "point a shoot", idiot proof. Currently, If I want to configure things I need to change xml config files on the server and reload acunetix... * After the release of v12 we were called by a sales agent as we suddently couldn't add targets anymore. The license model suddenly changed completely. The entire business model is now based on scanning an applications continuously over the year. However, as a pentesting business for we mostly scan apps just 1 time for our security assessments. It absolutely makes no sense to apply the same costs! Just like Netsparker, acunetix should have plans for pentesters and consultants. * Scanning an app that spans multiple domains always results in problems. Currently you have the "Allowed hosts" settings which is crappy in setting up. I need to set all (sub) domains to a different target. And ofcourse with the current business model you are charged per target, lol. #### Vendor response Thank you for your honest feedback: As you rightly say, we try to keep an easy to use interface, with the intention of automatically detecting the best way to scan the site. There are some settings which are not used by most of our customers, and which can be manually tweaked from the settings file. I think you might have missed the little help icon at the top right corner of the Acunetix interface. When clicked, this provides help on the settings loaded in the current page. But to answer your queries: Example 1 - When you Exclude a path from the Site Structure, the exclusion will be stored with the Target, and will affect subsequent scans. You can delete the exclusion from the Target settings. Example 2: this is explained on our website at https://www.acunetix.com/blog/docs/configure-scan-speed-acunetix/. I have forwarded your comment about the scan feedback to the product team. Regarding licensing, I would suggest that you get in touch with our sales team, who can work Replied October 2018 --- ### Software de boa reputação no mercado - Overall rating: 5/5 - Reviewer: Adriana M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. No geral é muito bom, conseguimos testar as vulnerabilidades de cada versão do nosso produto Web, garantindo aos clientes a devida qualidade de segurança, podendo emitir relatórios mensais do Acunetix e enviar aos clientes, mostrando que o software está seguro. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Facilidade de configuração das targets, execução dos scans e análise dos dados gerados pelas vulnerabilidades, que mostram o retorno do código de erro, como ajustar ou referências de como solucionar as vulnerabilidades, além de dividi-las em informativas, baixa, média e alta.Os relatórios disponibilizados são muito bons: técnicos e gerenciais. #### Cons O custo é alto, mas é uma ferramenta muito respeitada no mercado e muito confiável.O suporte é bom, mas já aconteceu de existir vulnerabilidade que ora ocorre, ora não e o suporte demora a concluir a investigação. Mas é algo que pode acontecer em outros softwares ou ser um falso positivo. #### Reasons for choosing Acunetix O Tenable.io não tinha o valor tão acessível e é mais voltado para testes de infraestrutura. O de software não tinha tantos recursos quanto ao Acunetix e os relatórios também eram confusos de serem gerados. --- ### I've been using Acunetix for 5 years already, and it's getting worst instead of getting better.. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros - easy to use - friendly UI - easy to read reports - the support is all right - price used to be a pro #### Cons - they removed a lot of functionality in the last 2 years (starting with version 10): you are not able to crawl and scan only some of the parts of the website, based on the crawling made, you were not able to pause the scan (they re-introduced that in v12), not able to see the reply from the server for found vulnerabilities, in order to confirm them, it's not properly working for some login pages, it's not properly working on big websites, webshops, etc (the crawling takes ages!) #### Vendor response Thank you for your feedback. Most of the features that you are missing have been re-introduced in newer updates. You can now select to exclude parts of a site using the Site Structure identified in a previous scan. As you rightly say, you can Pause scans in the latest version of Acunetix. You can also change the Target Settings and resume the scan with the new settings. Response headers have also been re-introduced recently. We would appreciate if you can provide more details on the issues with the Login of some sites and larger sites. Please send this info to our support team at support@acuneix.com Replied August 2018 --- ### Simple, but very powerful web vunlerability scanner - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good thing for a web application pentesting, can give You insight of a present vulnerabilities. Would recommend using in tandem with infrastructure scanner (like Nessus) to create a complete testing solution. Also presence of continous scanning and scheduler could be used for a regular security assesment of Your web applications. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, good customer support, very insightful reports (especially Developer raport), good vulnerability management. Also continous scanning option is an interesting thing for having continous security awareness of Your vulnerability level. Also login sequence recorder is an awesome tool. #### Cons Not a lot of scan options to configure - especially in comparison to Nessus - every check is done in default, You can't choose specifically which test is done in selected scan, only the type of scan (full, high-risk vulnerabilities, xss, sqli, weak passwords, crawl only ) or technology in which the scanned web app is written. #### Vendor response Thank you for your feedback ¿ we¿re glad that Acuneix is working for you. Regarding your comment about choosing what to scan for ¿ you can already do this in Acunetix, although the feature is slightly hidden away in Settings > Scan Types. Here you can create your own custom Scan Types, and you will be able to choose which vulnerabilities to check for. When creating a new custom Scan Type, you can filter the vulnerability checks from the top right hand corner of the page. Remember that you can also easily retest for a specific vulnerability identified in a previous scan. Replied August 2018 --- ### Easy to setup, nice results - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a scanner it is quite good, relevant and well described findings, so far no false positives. Following an initial trial and PoC with couple of competitors, Acunetix had the best features, most suitable licensing model, good support, so we purchased a three year license. However, at some point, it all changed. The license became based on other criteria, the testing and verification tools were removed, there is no support or way of reverting to a previous version, after you realise that the changes introduced and making the software unusable or insufficient. Overall, unless there are guarantees that it won't happen again, I will be very reluctant to renew. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very easy to setup initially, running scans quite fast, good crawler, very nice and understandable results. #### Cons The license model changed somehow in the middle of the three years, so it became impossible to continue to use it as planned without paying much more. Tools were removed. #### Vendor response Thank you for your feedback. You can download the free Acunetix Manual Pentesting Tools from https://www.acunetix.com/vulnerability-scanner/free-manual-pen-testing-tools/. You can copy the Request done by Acunetix from the Vulnerability details, and use this in the Acuneix Manual Tools Replied August 2018 --- ### Great for developers for self evaluation - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using acunetix web vulnerability scanner since last 2 years as I develop Web apps and Websites in my professional career so I like to test it by myself for the vulnerabilities. It gives me scope for improvement in my programming skills. As it gives the developer report as a part of the report its very indepth report and very useful for me to develop secure web apps I really like the web interface they have provided It reduces the dependancy of a device to carry. really good. #### Cons There is nothing so far to dislike this software. As my needs are getting fulfilled by the available functionalities. Looking forward to new updates. #### Vendor response Thank you for your feedback Replied July 2018 --- ### Vulnetability scanner - Overall rating: 4/5 - Reviewer: Mohit V. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Cool tool and deserves to get tried once. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros - No doubt, easy to setup - Easy to manage vulnerabilities - Network level scanning is cool - Good for Blackbox testing #### Cons - I believe post authentication scripts need improvement as it still throws duplicates and few bugs are duplicates the accuracy rate is quite high but still need improvement in existing scripts. - Needs more modern vulnerabilities detection it might got lots of vulnerabilities in the existing database and its good but not sufficient. #### Vendor response Thank you for your feedback. We will look into improving our vulnerability detection. Replied May 2019 --- ### A well priced, cloud based vulnerability scanner - Overall rating: 5/5 - Reviewer: Will E. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can schedule daily, weekly or monthly scans of targets which checks for vulnerabilities in our cloud infrastructure from one control panel. The ability to send different types of reports to various parties, for example a 'Board level' report or 'Developer' report is handy for tailoring content to the audience. #### Cons It perhaps could be improved by adding a section for commenting on how a vulnerability was fixed and a link to a relevant URL to confirm this. Pricing is good for a small amount of targets, but quickly becomes expensive for multiple target locations. #### Vendor response Thank you for your feedback Replied July 2018 --- ### Delivers what it promises | Automated Web Security Scanning - Overall rating: 5/5 - Reviewer: Darshana K. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered Modular and complete application level testing of agreed upon domains is usually done with ease and reports are generated with rich content. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros With self-explanatory reports, the assessment procedure is easy to setup and configure. Prioritization and classification help resolve issues that are vital to the organization. #### Cons Since a comprehensive scan takes place with advanced crawling and authentication capabilities, the process might take a bit longer than expected, which is nothing in comparison to the information rendered. #### Vendor response Thank you for submitting your review of Acunetix on Capterra, we appreciate your time and are glad to hear we are of service to your business. Regards Acunetix Team Replied September 2019 --- ### Good web application vulnerability scanner but not recommended. - Overall rating: 4/5 - Reviewer: Tejas G. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros This is a good tool for performing web application scan vulnerability assessment. It’s as automated tool which supports application scan provided the URL of applications. It can give compliance reports including PCI DSS, HIPPAA, OWASP TOP 10 etc. Acunetix can do credential based scan for web applications. #### Cons Al tough its good tool, from the past experiences of using it, Sometimes acunetic automatically logs out of session while performing the test. Also, acuneix could provide many false positives, as result have to cross check manually about the details of the scan results. #### Vendor response Thank you for your candid feedback. During an automated scan, Acunetix will make a lot of requests, some of which will invalidate the session. Acunetix is able to automatically detect this and will login to the web application to continue scanning the restricted area. As regards false positives, we would be very interested in getting to know about these. Would you be able to forward samples to our team at support@acunetix.com? Replied October 2018 --- ### Most user friendly vulnerability scanner i've used - Overall rating: 4/5 - Reviewer: Brittane R. - Product usage: Used weekly for less than 12 months - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Acunetix user experience (UX) is one of the best i've encountered. The dashboard feature is very useful for technically inclined and non-technically inclined users. The user interface is appealing and you can find all your statistics on the dashboard. You don't have to look very far to see a summary report of previous or current scans. The dashboard can show you an app's vulnerabilities based on severity by colour coding severities. You can also generate easy to read reports with a click of a button based on the type of report you want. #### Cons The only con I found in this software is lack of support. The response time of the customer service team is poor. I waited weeks to get a response from the team and even then, the back and forth was not helpful as I was not able to get help fast enough. #### Vendor response Thank you for taking the time to review Acunetix. We are glad you like our new dashboard. We will look at improving our support process. Replied May 2018 --- ### Perfect vulnerability management solution - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use cloud solution. It can be used by small and big companies #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Perfect vulnerability management solution. Easy to use. User friendly interface #### Cons Nothing, everything work perfect. Recommend #### Vendor response Thank you for your positive review. We are very happy that Acunetix is working out well for you. Replied January 2019 ## More reviews [Next reviews](https://www.softwareadvice.com/vulnerability-management/acunetix-profile/reviews/?page=2) --- Acunetix Reviews, Pros and Cons - 2026 Software Advice