--- title: "Automox Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Automox. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Automox is a good fit for you!" source_url: "https://www.softwareadvice.com/security/automox-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [IT Management Software](https://www.softwareadvice.com/it-management/) / [Automox](https://www.softwareadvice.com/encryption/automox-profile/) / Automox Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/encryption/automox-profile/) Reviews [Alternatives](https://www.softwareadvice.com/encryption/automox-profile/alternatives/) # Automox User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 153 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 112 reviews (73%) - 4 stars: 38 reviews (25%) - 3 stars: 2 reviews (1%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Automox is doing an effective job of keeping both physical hardware assigned to employees and remote servers updated and compliant with our security practices so that we seldom have to remediate these issues manually. - Automox can be used to apply patches, custom policies, deploy code, etc. for Windows, MacOs, and Linux distributions with relative ease and has a library of premade scripts to get started quickly with. When done right, most policies are a set-and-forget experience, requiring only occasional logins to change or reapply to individual machines or entire groups. - It is making the IT admin life easier by providing patch update status and automated patch update distribution and bandwidth management for patch update distribution. ### Most mentioned cons - We cannot see the install progress in the console, The status shown on device page just shows installing and we cannot see how much the installation has completed or its just stuck. - Being a cloud native SAAS solution, Automox does not have the capability to provide a viable solution for patch management in on-premise devices which are not exposed to internet. - I also would love to see a way to stop any sent instructions to an endpoint from our end. If I send a script that seems to error out or glitch out during testing, there is a chance that the device's status may get stuck in the "Pending Update" status until the next day when Automox automatically flushes it out. ## Automox customer reviews Showing reviews 1-25 of 153 (page 1). ### Reliable Automated Patch Management Solution - Overall rating: 4/5 - Reviewer: Lahiru S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered We are Proposing these solutions to customers who are looking SaaS based patch management solutions with multiple device types. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Cloud based solution and supported many platforms and the dashboard and the console is very user friendly. #### Cons When we use cloud based solutions the console are hosted in cloud data centers then the price may high. --- ### Automox: Easy to understand and configure patching tool - Overall rating: 4/5 - Reviewer: Nistha K. - Verified reviewer: Yes - Industry: Banking - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been good, The tool has all the features required to carry daily patching tasks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the worklet catalog feature of automox, where we can find scripts written by developers this has helped a lot in tool configuration. #### Cons The agent for the tool doesn't work really well, sometimes it shows incorrect status of devices. #### Reasons for choosing Automox Because automox is more cost effective and provides support to macOS environment --- ### Amazing tool - Overall rating: 5/5 - Reviewer: Benjamin G. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I couldn't see us ever not using it. we have offices situated around the world and now with home users it gives us a central control platfrom to update, deploy and amend devices regardless of their locations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being able to patch any machine and pretty much any app from anywhere, what isn't there to like as an IT admin. We previously used SCCM and that always depended on VPN or being on a network or when the schedule was, which meant our machines were always out of date. With Automox we don't have that issue. Also we can deploy apps and config to devices more efficiently than even SCCM or Autopilot. #### Cons The remote access component could be a great integration, but we haven't found it reliable. #### Reasons for choosing Automox Just a far superior product, nicer interface, and the staff were really nice. #### Reasons for switching to Automox unreliable and not efficient in it's patching and app depolyment. --- ### Valuable Tool for Patching - Overall rating: 5/5 - Reviewer: Chamindu P. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered I have used Automox in our organization since 2022 #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of Use - Automox is very user-friendly interface, making it easy to manage endpoints without a steep learning curve #### Cons Pricing - The pricing may be higher for smaller businesses or teams with fewer endpoints. #### Reasons for choosing Automox Caompare to others Automox is the best suited product for our company --- ### Fantastic tool - Overall rating: 5/5 - Reviewer: Dan S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy to use and seems to 'just work'. I was impressed with the cross platform support (Windows, Mac, Linux), and the flexibility in setting up policies. This will aid in our compliance, and save a lot of time. #### Cons I don't have any negative feedback. As always price is a consideration, but this product seems comparable with others on the market. #### Reasons for choosing Automox Ease of use, and the fact that it "just works". --- ### Ease of deploy and great dashboard - Overall rating: 5/5 - Reviewer: Hieu L. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very possible, quick deployment, easy to see dashboard and hopefully patching will be thorough and automated. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of deployment and very nice simple dashboard see all devices and update status. Windows agent is very light and quick to deploy. We have a few Mac and Linux so will be interesting to see how it work. #### Cons Still testing and playing around, remote control is bit still and had issue with connection. Will try again soon. #### Reasons for switching to Automox Teamviewer getting expensive and not value for money --- ### Automox review - Overall rating: 5/5 - Reviewer: Chetna R. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. it has a been a amazing tool to deal with Threat management process . just loved it & would recommend to everyone #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the available worklets to work with . they are super friendly #### Cons the group customization . its very difficult to manage #### Reasons for switching to Automox this is more user friendly & accurate , Focus on Patch Management and Vulnerability Remediation. --- ### Next-Gen Patch Management Solution - Overall rating: 5/5 - Reviewer: Uththara K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is making the IT admin life easier by providing patch update status and automated patch update distribution and bandwidth management for patch update distribution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Automox is an easy-to-use patch management solution that will automate the patch update distribution among the organization networks. #### Cons Price of the Automox is not affordable for many companies in developing countries. #### Reasons for choosing Automox Automox is a dedicated patch management solution and it is less complicated. --- ### Automox Review - Overall rating: 5/5 - Reviewer: Alexander D. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to "touch" a bunch of computers without needing to physically touch them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Straight Forward, easy to use. Very consistent. Rarely ever breaks. Community published scripts allow for quick solutions. #### Cons The pricing is kind of on the higher end. #### Reasons for switching to Automox A snappier and more reliable connection to the endpoint PC. --- ### Fantastic Solution with great support - Overall rating: 5/5 - Reviewer: Martin R. - Verified reviewer: Yes - Industry: Banking - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our experience has been great. Very simple to use and understand. Support is top notch and quick to respond. Makes vulnerability patching and risk assessment attainable to even tech level employees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use interface and dashboard. I love being able to be away from the office and know that anyone on my team can spend just a few minutes to figure out all the data and info needed to complete tasks. #### Cons I think the worklet catalog could be larger. Also the remote desktop feature could be more robust with features to make it a true selling point. #### Reasons for choosing Automox Better interface, easier to use and maintain, great support #### Reasons for switching to Automox Easy to understand interface, simple workflows and policy building --- ### Great software that far outpaces bigger competitors. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a great piece of software that has been very helpful in patching and putting our systems miles ahead in overall security. The automated cycles and reporting are helpful and keep everything in line the way I want it to run. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In depth patching with fast alerting and deployable polices. #### Cons I really have no complaints with this software. #### Reasons for switching to Automox Cost and features forced a change. Automox displayed a short and concise demo that was impressive and the customer service has always been excellent. --- ### Switch to this powerful cloud-based patch solution - Overall rating: 5/5 - Reviewer: Joshua G. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had a create experience migrating to Automox #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a cloud based patching solution that offers outstanding patch automation as well as third party update support. #### Cons They resolved the only dislike I ever had about the product. #### Reasons for switching to Automox Ivanti did not provide an easy cloud based solution. --- ### Patch Management Automation - Overall rating: 4/5 - Reviewer: Kirti B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience of the tool has been good, it's easy to setup and interface is easy to understand. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The tool automates all the patching tasks after initial set-up, IT Staff can focus on other automation tasks. #### Cons The device gets stuck in pending update state after we push multiple policies on a device to change the state of the device we either need to re-start the device or contact support to clear the state. --- ### Tool just good for start-ups - Overall rating: 4/5 - Reviewer: Prajot W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has just been fine, Its good for a star-up company or a small sized company. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the ease of setup for the tool, I initially was not from patching background but the interface is easy to understand and setup. #### Cons We cannot see the install progress in the console, The status shown on device page just shows installing and we cannot see how much the installation has completed or its just stuck. --- ### A must have for any organization. - Overall rating: 5/5 - Reviewer: Michael F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Had a demo with the company and then after the demo we decided to go full fledge and commit to it. We have a dedicated sales rep that is very attentive and always checks in with us. Deployment was a breeze and setup for machines was also a breeze. Auto install and deployment for large networks makes it so simple to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to patch all PCs and servers in your fleet with ease of mind that it is all handled. The other major upside is the remote connection system that allows you to remote connect to machines. #### Cons Occasionally it is down for some reason or another since deploying our automox system we have have I think about 4 instances where it has been down in a matter of a 1 year period so honestly not bad at all. --- ### Great product and worth the look. - Overall rating: 5/5 - Reviewer: Jason P. - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use it for general patching and critical updates. We use the remote assist function to replace team viewer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and setup. Great tool for patching and remote assist. #### Cons Remote assist feature works but does have drawbacks. Depending on the internet connection the destination device is on. #### Reasons for choosing Automox Cost mostly as other were more expensive. #### Reasons for switching to Automox Too Expensive and not easily accessible. --- ### easy to use, automate patching solution - Overall rating: 5/5 - Reviewer: Thanuja K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. the automation patching process of Automox is saving our time and reducing the risks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it is easy to use and fully cloud based so there is no need any on-premise servers #### Cons as a cloud solution, the cost is a bit high --- ### Wonderful Patch Management Tool - Overall rating: 5/5 - Reviewer: Evan A. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall a very good experience. A wonderful patch management tool. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easily view all devices and if they need patched. #### Cons Trialed the remote access software. Not my favorite. Needs work. --- ### Automox review - Overall rating: 5/5 - Reviewer: Fletcher P. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazing, best option you can get on tje market #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great easy to use, easy menus, easy UI, good service #### Cons Nothing really, it has a nice dashboard and is great --- ### Automox x Logically - Overall rating: 5/5 - Reviewer: Anthony T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use Automox to standardise patching on all our Windows and MacOS endpoints. Patch Management: Ensuring all endpoints are up-to-date with the latest security patches to mitigate risks of vulnerabilities and cyberattacks, this includes OS and 3rd party patching. Endpoint Security: Proactively addressing security threats and vulnerabilities before they can exploit the devices. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros OS agnostic, we can apply the same patch policies to all our endpoints using Automox. #### Cons The current product is great, I'm not sure where the product is going to go next. --- ### Easily update multiple OS types together - Overall rating: 4/5 - Reviewer: Dima K. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This platform does give you easy updates on multiple platforms with options to run custom scripts etc. sometimes there are issues but not something that won't happen on other platforms #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It can update Linux, Windows & mac all together and has a lot of useful and easy to use capabilities #### Cons Sometimes updates don't work that will on all machines and sometimes there are issues when scanning for updates. --- ### pretty good with a few issues - Overall rating: 4/5 - Reviewer: Jake S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. overall good software with a few issues but these are fixed by a simple reinstall #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use, patch accuracy, set up easy #### Cons Device do not always connect correctly/randomly disconnect --- ### Automox Automated patching solution review - Overall rating: 4/5 - Reviewer: Ashok M. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Having a good experience with Automox and it make it easier to roll out the security patches/ updates. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Automated patching solution where you can setup set and forget polies on the Automox console to roll out first party (Windows, MacOS) patches, 3rd party patches. #### Cons Automox agent goes offline in devices sometimes. --- ### Automox is great! - Overall rating: 5/5 - Reviewer: Roselle E. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Automox is the perfect platform for us to monitor our devices and perform monthly patching. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We use it for pushing out patches to our devices in bulk, as well as running worklets #### Cons Automox is perfect for what we require it for. --- ### Effective Platform - Overall rating: 4/5 - Reviewer: Sam W. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall positive, some minor issues but it fills its use case for us #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Effective patch management and remote script running #### Cons Can be difficult to remove endpoints/reclaim licenses when we don't have access to the endpoint ## More reviews [Next reviews](https://www.softwareadvice.com/encryption/automox-profile/reviews/?page=2) --- Automox Reviews, Pros and Cons - 2026 Software Advice