About Bitdefender GravityZone

Bitdefender GravityZone is a cloud-based solution that helps businesses protect physical workstations against various cyber threats including data breaches, ransomware, phishing and more. Key features include patch management, mobile support, antivirus protection, and native device encryption.

Using anti-malware and anti-spam capabilities, teams can manage the security of Microsoft Exchange mail servers through Control Center console. Bitdefender GravityZone allows users to ensure regulatory compliance by providing safety of mobile devices across multiple locations, reducing IT intervention for resolving security threats. Additionally, integration with Splunk Enterprise and Splunk Cloud enables enterprises to monitor logs and events for generating report...


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Supported Operating System(s):

Web browser (OS agnostic)

132 Reviews of Bitdefender GravityZone

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(95)

95

4 stars

(31)

31

3 stars

(4)

4

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 132 results

August 2019

David from GIMovile

Verified Reviewer

Company Size: 1 employee

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

A reliable antivirus

Experience was good overall great piece of software, the only super frustrating part was the installation after after having had installed a trial version of Bitdefender antivirus.

Pros

- It does not dramatically slow your system when performing updates. - it comes with VPN. - It has the anti ransomware. - The interface is really easy to use. - It detects viruses and gives you options on what to do with it. - The password wallet is awesome you have all sorts of options in it to access your accounts with ease and security. - You get 3 computers coverage with one payment or you can also use it on your phone. - The safe pay feature is great for transactions and does not interfere with other SSL sites.

Cons

- The initial set up is confusing, especially if you used a trial version and you signed up with an email address. - So you have to complete uninstall the trial version and install the paid version.

July 2020

Brandon from Onshore Outsourcing

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

July 2020

great tool

In today's world cyber security is always top on a companies mind. Being a tool that covers many angles helps me show the value in the tool at renewal time.

Pros

The ability to setup different policies and have them applied to different users, As we all know the C level usually dont appreciate the barriers some products make mandatory, I can make that choice and add some as quiet features for them instead of having a pop up hassle them. Also the broad scope Bitdefender covers as well as being known as one of the best.

Cons

Very little would I fine tune but recently they came out with a risk assessment module and instead of making me call a sales person for the patch management solution a simple cost associated with it when I click on it would be nice

Reasons for Choosing Bitdefender GravityZone

License Management

January 2019

Demetrios from American Mover - Top Notch Tradesmanship.

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

January 2019

Worst experience ever.

Overall it was the worst experience with any software company, it was nothing but problems from the people representing this company; needless to say I ended up having to replace my computer because I was locked out of the first one, and the technician never repaired the first one I originally ordered the custom installation for.

Pros

None really; I had a terrible experience that nearly shut my business down.

Cons

I paid for the custom version which was supposed to mold to my system based on the heavy use of my computer for business. Two days later the person who was supposed to perform the custom installation deleted a lot of the standard programs that came with Windows 7 Business, altered the H Key code in the lines for the mouse and keyboard. I was unable to log back in after he remotely shut down my computer. I ended up calling customer support through my smartphone where I accessed the number through the confirmation email they sent me. The lady wasn't understanding what I was telling her, put me on hold for over a half an hour, and had me repeat things over and over and over again. She decided to send out a technician to do a uninstall and reinstall, which she repeated over and over and over again. I had to wait three days for the technician to come out, and told me you only need a new mouse and keyboard, I spent even more money and nothing really was solved. All of this just to replace an already brand new computer:-( The take away from all of this is you should never trust their claims of being the most awarded anti virus software, " buyer beware".

October 2019

Stacy from Unknown Paranormal

Company Size: 11-50 employees

Industry: Events Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Saved me 1000's of dollars!

Let me start by saying that Bitdefender saved me 1000's of dollars, and I'm not exaggerating! About 1 and half years ago, one of my team members made the mistake of opening a fake attachment in an email. It happened on a Friday, and when we returned on Monday, every single file we had was encrypted and are large ransomware image was on our desktops. I was devastated. So much work simply tied up and no way to get it back, other than paying some thief $2000 dollars. Three days later, Bitdefender released a decryption program that allowed me to decrypt my entire system! We were saved! From that point forward, I decided that every single computer we own would have Bitdefender running on it! No other antirvirus company had anything even close to Bitdefender!

Pros

When it comes to protecting yourself and your files, you need to know that you are protected! With Bitdefender you have that piece of mind knowing that you truly are. The suite not only covers you from viruses, but protects your email, your wifi, and has a built in firewall! For me this is the all in one solution!

Cons

Sometimes Bitdefender blocks me from doing what I want, but in all fairness, I have it set at the highest security level. Even when I'm blocked, I can jump into Bitdefender and allow what ever was blocked.

Reasons for Choosing Bitdefender GravityZone

Let's be honest, Kaspersky is a well known and trustworthy product, but Bitdefender saved us, and for that they will always have our business! We are in good hands!

September 2019

monika from ualr

Company Size: 501-1,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Amazing product

I've been able to save the computers from being hacked into and data saved, as well as saving computers from being taken over and jacked by those who would try and hold our computers hostage.

Pros

I love the different levels that the company offers not only for personal but also business aspects. They are growing every year offering more and more products to be able to keep their customers safe from the latest viruses. They also have programs that all customers to be able to track their computers that can not be easily removed from the hard drives of the computers so even if someone did steal a laptop or desktop, their programs come with a form of low-jack that allows you to track them from another computer anywhere in the world.

Cons

About the only Con I would say is that the base for bitdefender is overseas, so getting into contact with someone in customer service is a bit difficult at times. Yet when you do, they work with you and it is amazing how quickly they help resolve any issues. They have saved both my work and my home computers from being hacked and jacked so many times I can't even mention it.

Reasons for Choosing Bitdefender GravityZone

I didn't consider other products. A friend who was using bitdefender for years on their personal computer suggested I look into it. I first tried it on my personal computer and then on my work computers.