Black Duck vs JumpCloud Directory Platform

RATING:

4.2

(29)

Black Duck has 29 reviews and a rating of 4.21 / 5 stars vs JumpCloud Directory Platform which has 206 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (29)
4.7 (206)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
August 27, 2021
November 17, 2023
Pros/Cons
  • Pros

  • It is easy to interface with other services such as ticketing systems and the like. It is easy to get additional information about identified vulnerabilities.
  • The product is really amazing already. Hub knowledge bases are huge and growing day by day.
  • Cons

  • There's no history of comments or changes. Updates made to one version of a project are not easily available to other versions, or to other projects that use the same components.
  • Upgrading it is a major pain / undertaking. Each time we need to upgrade the system we have to do the equivalent of installing it from scratch.
Read all user reviews
  • Pros

  • The product is quick and responsive. Streamlines and adds AD like features to small businesses with no need or desire to implement AD.
  • JumpCloud has helped Octane solve so many issues that I didn't even know I needed to solve. And on top of that their support team and our account manager are the absolute best.
  • Cons

  • Also, setting up the RADIUS server is difficult because there are so many different kinds of networking devices.
  • Dont have any feature which is bad in jumpcloud.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos