Clearswift SECURE Email Gateway

RATING:

3.00

(1)

About Clearswift SECURE Email Gateway

Clearswift SECURE Email Gateway is a computer security solution that helps businesses streamline processes related to spam monitoring, policy administration, threat protection, and more on a centralized platform. It enables team members to use the TLS data encryption methodology to ensure data security in compliance with HITECH and GDPR regulations. Clearswift SECURE Email Gateway allows employees to scan employee personal information, customer data, and intellectual property data in real-time, reducing financial loss and reputational damage. Administrators can track messages, generate behavioral reports, manage violations, and configure role-based access rights. Additionally, the anti-malware functionality allows team members to remove suspicious URLs, HTML, macros, a...
Clearswift SECURE Email Gateway mail domains
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Clearswift SECURE Email Gateway Reviews

Overall Rating

3.00

Ratings Breakdown

Secondary Ratings

Ease-of-use

3

Customer Support

4

Value for money

3

Functionality

3

Showing 1 review

Roland

Company size: 51-200 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

September 2020

Clearswift Email Security Gateway

The interface is pretty but not exactly intuitive, the admin interface and the user interface run on two separate java threads, using separate ports, just not efficient. Extending functionality isn't easy and everything kind of feels cobbled together, but not in a great way. Individually, everything is "ok".. but at the price and for the reputation, you expect more from the whole.

Pros

The software installs as an ISO and Updates succeed most of the time. The user interface is modern looking and looks nice. The built-in templates are rich and provide examples to build your own.

Cons

The catch rates were not good enough, which was bad but worse still were the false positive rates. I had to maintain these daily. That, combined with no real-time quarantine access for users unless you join this internet-facing machine to an AD domain, make daily interaction with this software a requirement -- this is supposed to be a time saving product, and it definitely did not live up to that.

Reasons for choosing Clearswift SECURE Email Gateway

Strategic partnership.

Reasons for switching to Clearswift SECURE Email Gateway

Previous awesome product discontinued.

Response from Clearswift

Thanks for the review. We've just released a new version (5.0) of the product where we've bolstered the Anti-spam capabilities, adding a 2nd engine to refine detection. End users can also access quarantined emails at any time via the web portal and set up their own Trusted Senders to reduce false positives. End users can also receive a digest of messages that are held, which includes a link to either release or delete them. These digests can be scheduled on an hourly basis or you could send a notification for every held spam message that has been detected.

Replied September 2020