About Critical Insight
Most Helpful Reviews for Critical Insight
Used daily for more than 2 years
EASE OF USE
VALUE FOR MONEY
Reviewed May 2021
Fantastic Offering from a Fantastic Company
If you're looking for a managed security service provider that is willing to treat you like a partner, versus another just another account, look no further. Great people at a great company.PROS
They provide a solution/service that is easy to use, easy to understand and they are constantly taking feedback to make it better. Their support is fantastic and their leadership is experienced and constantly looking for ways to provide a better product for their customers.CONS
Access to historical data in some contexts could use some improvement. However, I've consistently seen them methodically work towards improving the experience and I'm confident they are working towards addressing any concerns I have about the solution.
Reason for choosing Critical Insight
Primarily due to the fact that they're a smaller company, they have a experienced, capable leadership and they were oriented towards SMB, rather than other companies that are looking to work with large enterprise customers.