About CylancePROTECT

CylancePROTECT is a cloud-based solution that helps businesses of all sizes manage processes related to the entire threat lifecycle by preventing zero-day attacks using various security controls. Key features include web threat management, application security, real-time monitoring, vulnerability protection, and device management. 

The artificial intelligence (AI)-enabled solution allows teams to inspect applications for detecting threats and maintain control over scripts across multiple devices. CylancePROTECT provides protection against memory threats by identifying malicious executables and resolve fireless attacks using preventive responses. Additionally, the centralized platform enables enterprises to manage USB device usage for prohibiting the...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

54 Reviews of CylancePROTECT

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(42)

42

4 stars

(7)

7

3 stars

(4)

4

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 54 results

May 2019

Brian from American, Inc.

Company Size: 201-500 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

May 2019

Ignore the marketing hype, for endpoint protection this is the real deal

I have a significant number of users out in the field with limited or no edge protection, so a cloud based endpoint solution is an obvious first step. With a traditional AV client that includes web filtering, which we also have, I would consider those endpoints EXTREMELY vulnerable. Even with excellent email filtering, which we also have, there are just too many things that can go horribly wrong. With three years experience and NO compromised endpoints, I can focus on other security layers instead of faffing around fixing endpoints.

Pros

In the three years we've been protecting our endpoints with CylancePROTECT, we have had ZERO incidents across ~250 endpoints. I have tested the Cylance client against true zero day attacks, not recognized on VirusTotal, shared with me by an MSP friend. He has had many clients compromised by ransomware, several more than once, with nuke/pave/restore for the entire organization being the typical response. When I throw attacks against old-build agents, and those attacks are obliterated, it helps me sleep better at night. I don't see these attacks in my environment, hence the testing. The endpoint is the focus of the last line of defense, so PROTECT is critical in my security posture.

Cons

In comparison to traditional signature-based (useless) AV, CylancePROTECT and CylanceOPTICS seems expensive. That's why my MSP pal doesn't have his SMB clients on this product, they can't comprehend the value proposition of something so different to what they're familiar with. I guess that's why the marketing initiatives can seem a little over the top, it's hard to get the idea across when some hater says "doesn't detect EICAR!"

August 2019

Jack from Piedmont Advantage Credit Union

Company Size: 51-200 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2019

AI Based Incredible AV

Very Positive, I believe this is the future of antivirus/antimalware.

Pros

Previously our organization used Trend Micro for our AV solution. The problem with signature based solutions is they can be easily defeated. We suffered from infections that were detected after it was too late, such as ransomware, since there is a lag between the release of malware and the updated signatures to detect them. Upon installing Cylance, we have not had a single infection.. ever. It can dissect what a program is going to do based on an AI algorithm and determine before it runs if it is malicious. Another big bonus is you don't run background scans, Cylance runs one initial background scan and then only scans realtime items when they open.. it's ram/processor footprint is incredibly small and is very easy to install.

Cons

It is more expensive than traditional AV, but it's the most important security function on any system. You pay for what you get. The initial setup is different than traditional AV, you must run it in test mode to catch false positives and whitelist scripting folders. It has certain restrictions to folders or files with full control from the "everyone" security group.

August 2019

Lisa from Frantz, McConnell & Seymour, LLP

Company Size: 11-50 employees

Industry: Legal Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2019

Endpoint protection with AI

Pros

Cylance is extremely easy to install and manage. It cannot be turned off or uninstalled by end users. Has protected us against malware that traditional AV would have missed.

Cons

Would like to see more reporting flexibility.

June 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

June 2019

Cylance the AV product

Pros

It is one of the best AV product in the market. i like its detection capabilities and functionalities. previously we see many false positives but not it has improved a lot

Cons

it should improve its threat detection technology.

April 2019

Russ from Douglas County Georgia BOC

Company Size: 1,001-5,000 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2019

Sleep Easy

Of all the end-point protection products that I have used or tested over the years this is by far the best. True zero day protection which is far superior to any of the definition based end-point products. People can debate whether or not it is true AI, but, I slept fine during Crypto-Locker and WannaCry scares knowing that I wasn't dependent on someone getting infected with a variant, a security team to reverse engineering it, and hoping my end-points got the new definition files in time. Easy installs, minor resource consumption, great visibility to administrators via portal.

Pros

Works incredibly well minuscule resource consumption on end-points no definition files great administrator visibility

Cons

higher priced than some competitors end-users can't initiate a scan